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IDMS Logo

Integrated dealer management system for used car dealers

Table of Contents

IDMS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

IDMS overview

What is IDMS?

iDMS is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation,accounting system integration, report customization, and more. The software can be integrated with DealerSocket’s other products including the digital marketing CRM and inventory management platforms.

With iDMS’s evaluation tool, users can analyze trade and auction vehicles without the hassle of adding potential acquisitions to their inventory. Full flexibility is provided when structuring deals, with support for applicant references, irregular payments, accessories, and aftermarket products and services. In-house and third-party lender financing are also supported. iDMS automates the collections process with past-due tracking and color-coding.

Users can create queues in iDMS to organize their accounts, deals, and inventory, and set task frequencies for iDMS to automate tasks which would otherwise require employee input. Two-way integrations with Sage Intacct and QuickBooks Online allow users to manage their accounting, and the reporting module provides users with insight into the performance of their business.

Key benefits of using IDMS

• The evaluation tool in iDMS allows users to analyze auction and trade vehicles before they are added to the inventory.

• Flexible deal structuring supports applicant references, aftermarket products/services and accessories, irregular payments, and more.

• Tasks can be automated by using queues to organize accounts, deals, and inventory, which iDMS actions according to user-defined frequencies.

• Data in the reporting module is stored separately from report layouts, allowing users to customize past reports with new display criteria.

• iDMS integrates with other DealerSocket products, including the digital marketing CRM and inventory management platforms.

Starting price

750

Alternatives

with better value for money

IDMS’s user interface

Ease of use rating:

IDMS reviews

Overall rating

3.4

/5

13

Positive reviews

38

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.78/10
Rating distribution

5

4

3

2

1

2

3

6

2

0

Pros
“IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration.”
JW

Jason W.

E-Commerce Director

“FEX was a great product, and Dealersocket was a great company, prior to the acquisition by Vista Equity Partners. Then everything changed.”
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Matthew B.

CEO

“It is a great tool that provides as much information as you need all in one place. I'd say that IDMS is a worthy investment for any BHPH dealer looking to simplify their collections process.”

Verified reviewer

Anonymity request

Cons
“There are a lot of glitches when they are updating the software and a lot of times the system lags behind.”
SC

Samantha C.

sales manager

“The Finance and Sales Manager users still miss FEX.”
TT

Terry T.

Internet Manager

“Our people were trained on how to use the system (by us), so user error was not the problem.”
Verified reviewer profile picture

Matthew B.

CEO

Who uses IDMS?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Arts and Crafts
Financial Services
Retail

Use cases

Auto Dealer Accounting
Auto Dealer

IDMS's key features

Most critical features, based on insights from IDMS users:

Payment collection
Third-Party integrations
Inventory management
Buy here, pay here
Used car dealer
For automotive dealerships

All IDMS features

Features rating:

Reporting/Analytics
Accounting
Accounting integration
Data import/export
Expense management
Financing management
GPS
Mobile access
Parts management
Payroll management
Recurring/Subscription billing
Reporting & statistics
Sales tax management
Service department

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IDMS pricing

Value for money rating:

Starting from

750

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about IDMS price and value

Value for money rating:

To see what individual users think of IDMS's price and value, check out the review snippets below.

“IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration.”
JW

Jason W.

E-Commerce Director

“FEX was a great product, and Dealersocket was a great company, prior to the acquisition by Vista Equity Partners. Then everything changed.”
Verified reviewer profile picture

Matthew B.

CEO

IDMS integrations (3)

IDMS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

IDMS FAQs

Q. Who are the typical users of IDMS?

IDMS has the following typical customers:
Mid Size Business, Small Business

These products have better value for money


Q. What languages does IDMS support?

IDMS supports the following languages:
English


Q. Does IDMS support mobile devices?

IDMS supports the following devices:
iPhone


Q. Does IDMS offer an API?

No, IDMS does not have an API available.


Q. What level of support does IDMS offer?

IDMS offers the following support options:
Email/Help Desk, Phone Support

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