QuickBooks Online Software Pricing & Features

QuickBooks Online

Small business accounting software

4.2/5 (3,491 reviews)

QuickBooks Online overview

What is QuickBooks Online?

The QuickBooks Online solution puts small businesses in complete control of their accounting and provides free online support, from setup to support. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, customer 'Pay Now' button, mobile website allows photographic references and all with auto-synchronization.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment.
quickbooks.intuit.com

Pricing

Starting from
$10/month
Pricing options
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional), French, Portuguese, Spanish
QuickBooks Online screenshot: From the dashboard users can view reports on key metrics and carry out key tasksIntuit QuickbooksQuickBooks Online screenshot: Create invoices from pre-designed templatesQuickBooks Online screenshot: Create customized reports or chose from recommended reportsQuickBooks Online screenshot: Small businesses can track their banking and credit cardsQuickBooks Online screenshot: Sales can be tracked including overdue payments, open invoices, unbilled activity, and moreQuickBooks Online screenshot: Overdue and not-deposited invoices can be easily trackedQuickBooks Online screenshot: Quickbooks Online can be used to track expensesQuickBooks Online screenshot: The employee module can be used to manage payrollsQuickBooks Online screenshot: Reports can be viewed to gain insight into metrics within specified time periodsQuickBooks Online screenshot: Calculate sales tax and record tax paymentsQuickBooks Online screenshot: The activity dashboard provides updates and alerts on invoices or estimatesQuickBooks Online screenshot: Estimates can be converted into invoicesQuickBooks Online screenshot: Invoices can be tracked from initial sending to paymentQuickBooks Online screenshot: Customer files can be accessed to view pending paymentsQuickBooks Online screenshot: Payments can be accepted from the mobile appWelcome to QuickBooks Online

QuickBooks Online reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.1
  4.1
  3.9
Phil Malmstrom

A constantly moving target, but works well for basic SB accounting needs...

Used daily for 2+ years
Reviewed 2019-11-19
Review Source: Capterra

We initially moved from QuickBooks Pro Desktop to the Online version to allow for our new Online Service Management System (RazorSync) to easily export invoices into QB for processing. In that regard, QB Online has worked well and met expectations. It's obviously an evolving product and there have been many changes to it over the time we've been on the service; some good, some not-so-much. The reporting module is very limited and unless one of the canned reports is close to what you want it's a struggle to obtain some information in a format that's useful. All those issues aside however it's been a good solution for our company and we expect we'll continue to use it.

Pros
It's wonderful to have access to our accounting system from any Internet-connected device. Integration with our Service Management System (RazorSync) has allowed us to turn Service Orders into invoices and send them via QuickBooks Online quickly and easily, which has absolutely improved how quickly we get paid on jobs. The Payroll module makes it easy to pay our employees and calculate the necessary withholding and taxes due.

Cons
The reports in the Online version are clunky and horribly limited. Recently Intuit modified what was included in the package we were in and limited the number of accounts we're allowed to have in the Chart of Accounts without paying a higher fee, so we're stuck not being able to add new accounts unless we want to go to the "next tier". Last year we needed to reprint some older tax forms that weren't showing up so we were forced to contact support for assistance. We finally got what we needed done but it took contacting two different support reps as the first one obviously wasn't familiar with the product and made changes to our accounting data that had to then be fixed by the second rep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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QuickBooks Online

Small business accounting software

Dan Pauley

Great Product for Small Businesses

Used daily for 2+ years
Reviewed 2019-10-04
Review Source: Capterra

Our experience has overall been very good. The price is very reasonable and has made things easier to use. Also, it has saved our company a lot of time and made things very efficient.

Pros
I like how easy the product is to use. I find it very easy to navigate and figure out how to use different parts of the software. Also, I like that they are continuing to roll out new updates and features. For instance, they just rolled out a feature where they will automatically send out past due notice. This has helped save a lot of time and improved our AR drastically. I think all in all, it has a lot to like about the product.

Cons
I think the reporting can improve a lot. They do have Fathom reporting, but that seems hard to use. I would like for more straight forward reporting that is easier to use. I think their customer service could also improve. Whenever I have a questions, they always provide an answer, but it is not much help. It seems like they need more qualified individuals to help out with any questions you have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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QuickBooks Online

Small business accounting software

Steve Bouck

Great where fits - might leave you looking for more

Used daily for 1-2 years
Reviewed 2019-10-02
Review Source: Capterra

Moved from QB Desktop. Love having access where-ever and multiple people able to access it. QBO is much less feature rich than QBD. But, with QBD, you have to either log into a server, or remote desktop. It's stuck in the 90's. So, to make it even work, we had to get a plugin to manage our inventory and orders. If QB Desktop version would move online, it would definitely be a 30 year leap back to the present.

Pros
Quickbooks is easy to use, widely known, and priced affordably. Good for a small business. Having it online was a necessity. Having it link to bank accounts so smoothly is nice.

Cons
If it's not the QB way, you have NO WAY. They are not interested in helping with any needs of YOUR business. If your business doesn't fit into THEIR way, too bad. But, overall, they have a good program that fits most of your business needs. i.e. If you want sales orders and inventory management - you might as well be asking a rock. i.e. If you want to use your own credit card processor, they will force extra steps on you and take away features and functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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QuickBooks Online

Small business accounting software

Scott Barman

The proverbial 800 pound gorilla still works!

Used daily for 2+ years
Reviewed 2019-09-10
Review Source: Capterra

QBO is the only one with the complete package that includes the ability to write and track checks. Since my business is simple, I need a lighter, "for dummies" mode that could remove a lot of clutter when it is not necessary. As a consignment business, I use software that is specific to the industry. It keeps all of the data I need to meet regulations. For QBO, a payment is a simple transaction. I wish the system could be lighter and less cluttered.​

Pros
Aside from keeping things in order, it allows someone with no accounting experience to do the basic bookkeeping activities, produce reports, and keep up with the finances. I like that it will connect with the bank and download activities! Best of all, it will print checks!

Cons
Connection with the bank can be flakey, depending on the bank. You have to watch the activity because QB does not tell you if there are problems. It should provide an option to warn you when it could not contact the bank overnight. Also, it is very difficult to use the check lineup processes. For some reason, I cannot get the check printing to line up properly and the tools they give do not work well.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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QuickBooks Online

Small business accounting software

Kaitlen Coburn

Our Cloud Accounting Software of Choice

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

The freedom that QBO provides you is amazing. I recently moved to BC from Ontario and was able to keep my job because our firm uses QBO. If we had been on desktop for our clients, I would't have been able to keep my job and would have had to find work elsewhere. My boss is about to work remotely from her cottage for the month of August because she CAN! How many people do you know can say that?

Pros
I find QBO to be super user friendly. I love that they have a training program so you can become basic and advanced certified. We make everyone in the office do the certification program, but nothing beats user experience. QBO is the first cloud-based accounting software I was introduced to, and I find it fabulous. I even recommended it to my parents for their business instead of their custom desktop-based software and they are going to move to it at the end of August.

Cons
Sometimes the banking feeds have a hard time staying connected which can be very frustrating. It's not Quickbook's fault for this - it's the banks. But it is still frustrating at times when you lose a connection and have to call up your client to re-enter their details. Thank goodness for screen-sharing! Their customer support has lovely people, but they are not always knowledge in the ways they should be. A lot of the times, we already know the issue that we are experiencing and need to speak to someone high-level to be able to resolve the issue. There should be an advanced call center to be able to speak to extememly well-versed people that know QBO in and out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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QuickBooks Online

Small business accounting software

QuickBooks Online pricing

Starting from
$10/month
Pricing options
Free
Free trial
Subscription

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

Pricing Comparison

How does QuickBooks Online compare with other Finance & Accounting apps?

Subscription plan?

QuickBooks Online



Free trial?

QuickBooks Online



Free plan?

QuickBooks Online



QuickBooks Online Pricing Reviews

Pros
  • Cheap costs
  • Cheap and effective.
  • Cheap and easy to set up.
  • Power & Functionality in the cloud world.
Cons
  • Price may be expensive for a small business.
  • Lack of features and functionality for nonprofits.
  • A lot of other features cost extra, such as payroll.
  • Pricing can be expensive over the life of a subscription.
92%
recommended this to a friend or a colleague

QuickBooks Online features

API
Accounting Management
Activity Dashboard
Billing & Invoicing
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Third Party Integration

Accounting Integration (149 other apps)
Audit Trail (105 other apps)
Automatic Notifications (136 other apps)
Compliance Management (141 other apps)
Financial Analysis (106 other apps)
Reporting & Statistics (188 other apps)
Workflow Management (118 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

127,730 reviews

See all iPhone Apps

Requires iOS 11.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

31,839 reviews

See all Android Apps

Videos and tutorials

Additional information for QuickBooks Online

Key features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management
  • Accounting management
  • Ad hoc reporting
  • Automatic backup
  • Bank reconciliation
  • Charting
  • Credit card integration
  • Credit card processing
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Direct deposit
  • Document templates
  • eCommerce integration
  • Electronic payments
  • Email integration
  • Estimating
  • Expense tracking
  • GPS
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Mobile integration
  • Multi-currency
  • Payroll integration
  • Payroll management
  • Purchase order management
  • Real time data
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring billing
  • Sales tracking
  • SSL security
  • Third party integration
  • Trend analysis
  • Vendor management
  • Activity dashboard
  • Income statements
  • Purchasing management
  • Discount management
  • Receipt management
  • Customizable categories
  • GPS integration
  • Account reconciliation
  • Billing & invoicing
  • Budgeting
  • Data import/export
  • Drag & drop interface
  • PCI DSS compliance
  • Profit / loss statement
  • Time & expense tracking
  • Sales tax management
  • Custom fields
  • Expense claims
  • Location tracking
  • Deduction management
  • Cash flow statement
  • Categorization
  • Synchronization management
  • Customizable billing
  • Deadline tracking
  • ACH payment processing
  • Billable hours tracking
  • Check printing
  • Geolocation
  • User management

Benefits

Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.