QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online Reviews

QuickBooks Online

Small business accounting software

4.07/5 (241 reviews)   Write a review
   462 people use this
220,680     36,703
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Who is QuickBooks Online For?


Statistics are based on 462 users from the GetApp community.

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QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.

Read the full GetApp Analysis

QuickBooks Online Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Accounting

View full ranking
87
18
19
20
17
13

#1 in Accounts Payable

View full ranking
88
18
19
20
18
13

#1 in Billing & Invoicing

View full ranking
90
18
19
20
20
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

QuickBooks Online Screenshots (8)

QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

QuickBooks Online Overview

QuickBooks Online automatically syncs your complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of you company.

The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from with the dashboard so you only see what you need to see.

By navigating through the QuickBooks Online dashboard you can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integratable with QuickBooks Online Payroll and Intuit GoPayment.

QuickBooks Online also comes with a free 30 day trial.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Mac, Web-based
Supported Countries
Brazil, United States
Supported Languages
English, French, Portuguese

QuickBooks Online Pricing

Starting from: $26.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

- QuickBooks Online Essentials: $26.95/pm
- QuickBooks Online Plus: $39.95/pm

*Free 30 day trial

Competitors Pricing

Zoho Invoice

Starting from: $7.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

SlickPie

Pricing model: Freemium
Free Trial: Available (No Credit Card required)

outright

Starting from: $9.95
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Free Trial
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports

Benefits

- Accounts management: QuickBooks Online allows you to access your complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

- Interface and dashboard: You can login to your QuickBooks Online backend once you have internet access, no downloadable software is required and you can create customizable feeds and charts.

- Security and backups: All data inputted is securely backed-up to the cloud and you can export data to Excel spreadsheets. QuickBooks Online will track customer payments and send you notification of any errors in processing.

- Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in your pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

- Multi-platform transparency: QuickBooks Online will auto-sync with all your connected devices and the multiple users connected to your package. You can create restrictions for each user to enforce in-house hierarchy.

Alternatives to QuickBooks Online

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  • · Small Business Taxes
  • · Self employed Taxes
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Zoho Invoice
  • · SSL Encryption and Two-Factor Authentication
  • · Automatic Reminders
  • · Billable Hours
  • · Billing & Invoicing
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Zoho InvoiceFinance & Accounting

GetApp Analysis

QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.

Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.

What is QuickBooks Online?

Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.

It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.

Main Features

Invoice Creation

On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.

Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.

Online Banking Integration

With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.

To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.

App Integrations

Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.

QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.

Mobility

It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.

While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.

Built-In Reports

QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.

To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.

Integrations

Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.

And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.

Pricing

QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.

Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.

Bottom Line

  • Accounting, invoicing, billing, estimates, and more – all in a single platform
  • Has native mobile apps for Android devices, iPhones and iPads that allow users to keep track of the financial health of their businesses anytime and anywhere
  • Allows easy collaboration with your accountant or bookkeeper
  • Easy to set up and highly customizable
  • Automatic syncing with your bank and credit card accounts

Videos

QuickBooks Online Reviews & Ratings

User ratings

(117)
(68)
(43)
(13)
(9)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

QBO powerhouse

Verified Reviewer  1st of August

Carolyn Franjko, Owner, MJ Business Solutions
QBO is consistently becoming more and more robust. In true Intuit fashion, they are listening to their users and adding new features constantly. And if QBO doesn't do it, there's an app that does that will sync seamlessly with your file.

Pros: Your information is always backed up, you always have the latest version of the software and you can access your company file 24/7 anywhere you have an internet connection.

Cons: Still not as customizable as QB desktop...but quickly getting there.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering QuickBooks Online

Take a free test drive...you will wonder why you didn't do it sooner.

Works OK

Verified Reviewer  14th of June

Matthew Chase, Handyman at Matthew's List
Works OK, but have had some trouble interfacing with Razorsync and no one seams to be able to help fix it? Names are apprising twice and causing issues.

Pros: Quick and can log on with multiple users

Cons: Limited in what accountants want to see.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

It's Quickbooks, what more do you want!?

Verified Reviewer  13th of June

Fusion Marketing, Project Manager at Fusion Marketing LLC
Who loves accounting? Not this guy! Quickbooks Online is a great tool that works straight out of the box. Things have become more and more flexible since we switched from the desktop to the online version of Quickbooks. Now I have the ability to look up a client from home and re-send their paid invoice (for the 5th time).

Pros: Cloud Based, Simple setup and switch from the Desktop platform.

Cons: Support is slow. I wish Intuit would take the feedback from their users and run with it but that's just me.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Free Trial

Really user friendly website

Verified Reviewer  25th of May

Stephanie Kumetz, Student at Goldsmiths, University of London
I am not an accountant. Not even a bookkeeper. But I find Quickbooks pretty easy to use. I help and do various tasks for a small service business called 1 on 1 Lessons. Either at the end of each day or at the end of the week, I record sales and expenses and add receipts or attachments for every item. It is very easy to do this and feels intuitive to find things in Quickbooks.

Pros: I love the online site. It is clean and organized. Things are laid out so it is easy to find your income, expenses, reports, etc. I also love that an attachment can be added to any item. We attach receipts or supporting docs for everything.

Cons: No cons really. As I said, this is a very small business right now so I imagine things get much more complicated dealing with larger businesses or anything with a high volume of transactions. For my use in this business, anywhere from 10-50 items per week and it is very manageable.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

Quickbooks online good, but different

Verified Reviewer  24th of May

David Schulhof, President, Business Calcium, Inc
Great value and easy to use, QB online is a no-brainer choice. Love the feature which allows you to send invoices by email and have your customer put in his checking account to pay you. Speeds up collections.

Pros: powerful and easy to use

Cons: different than current local version, some learning curve when switching.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Bookkeeping in the cloud - love it!

Verified Reviewer  25th of April

Director, Platform Training and Documentation (Marketing and Advertising company, 1001-5000 employees)
Have been using this product for more than four years. I moved from the desktop version to online and never looked back. And have convinced my wife to now use it for our daughter's Parent Teacher Organization.

Pros: All of the benefits of the cloud. No longer having to worry about backups, updates, etc. Tablet version, etc.

Cons: I've never found the product particularly intuitive to use. I've had no trouble with generating invoices, but the actual navigation menu/map to find the various tasks is a touch confusing.

Rating breakdown
Ease of use

Time used

1-2 years

Quickbooks Online

Verified Reviewer  14th of April

Bill Tarter, Development Director
We are still in the process of integrating QuickBooks with our donor development software. At this point we are only using QB to run payroll and develop our annual budget.

Pros: Integrates with Donor Perfect. Intuitive. Runs payroll well.

Cons: Expensive for a small nonprofit like ours.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Helps with On-the-go business

Verified Reviewer  17th of March

Co-Founder & Finance (Food & Beverages company, 1-10 employees)
Quickbooks Online offers a well-designed, frequently updated app. I use it on my iPhone6 and I've never had bugs or problems. The app is particularly useful if I need to check something while out and about, such as a customer account balance or a vendor's address.

Pros: Easy to use, good mobile interface

Cons: More robust accounting work (like journal entries) do not seem to be available in the mobile app (I haven't been able to find them, at least).

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

The Worst Software

Verified Reviewer  3rd of March

Jeffrey Cleary, Owner at Cleary Bikes
Use anything else if possible. The only reason we use it is our bookkeeper knows it and we like our bookkeeper. Their reports and invoices are not customizable except for the font, which is worthless. Their customer support staff is nice but rarely knows the answer to a question. Don't bother trying to track inventory or sales or create a vendor payment schedule or integrate an ERP.

Pros: It auto-generates sales tax rates in different areas.

Cons: Everything that happens after you log in.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Quickbooks isn't quick

Verified Reviewer  22nd of February

Guy Conger, President at Alamo Financial Group
QB isn't quick but it is the best accounting program to use for medium sized businesses. I have found it is very easy to set up company accounts on QB and to enter data.

Pros: Easy to use and very efficient

Cons: Customer service is terrible.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Free Trial

Articles

20 Jul 2016
[Post updated: July 20 2016] QuickBooks Online has just been crowned king of accounting apps, following the release of GetApp’s Q3 accounting Category Leaders ranking. So we decided to revisit this post that was originally posted on March 31 2016, whic
08 Jul 2016
Expense apps for Android can turn your phone from a lump of plastic into a servile personal secretary to help you keep up with everything you spend as you go about your business. Or rather, your business’ business. Only the most sadistic among us enjoy
23 Jun 2016
Still wrestling with filing cabinets, Excel sheets, and calculators when doing your company accounts? It could be time to move on. There are plenty of simpler ways to manage your small business’ books these days thanks to cloud accounting software. But
16 Jun 2016
The accounting application, Xero, might just be the best thing to ever come out of New Zealand. It’s a bold statement, granted. But could a sheep really reconcile your bank transaction? Would a kiwi be able to sort out your invoicing? Would an All Blac
18 Apr 2016
As a freelancer, you probably have a to-do list a mile long. There’s the work itself, the going over briefs, the interacting with clients, and then keeping your workspace organized (which is no small task). On top of all that, there’s also the part whe

Frequently used together

FAQs for QuickBooks Online

Below are some frequently asked questions for QuickBooks Online.

Q. What are the main features of QuickBooks Online?

QuickBooks Online offers the following features:

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Free Trial
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports

Q. What type of pricing plans does QuickBooks Online offer?

QuickBooks Online has the following pricing plans:

Starting from: $26.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of QuickBooks Online?

QuickBooks Online has the following typical customers:

Freelancers, Non Profits, Small Business

Q. What languages does QuickBooks Online support?

QuickBooks Online supports the following languages:

English, French, Portuguese

Q. What type of pricing plans does QuickBooks Online offer?

QuickBooks Online has the following pricing plans:

Free Trial, Subscription

Q. Does QuickBooks Online support mobile devices?

QuickBooks Online supports the following devices:

Mac, Web-based

Q. Does QuickBooks Online offer an API?

Yes, QuickBooks Online has an API available for use.

Q. What other apps does QuickBooks Online integrate with?

QuickBooks Online integrates with the following applications:

Concur, WORK[etc] CRM, TriNet Expense, Shopify, Zendesk, TSheets, Workfront, Zoho CRM, Bill.com, Receipt Bank, Chrometa, Shoeboxed, NimbleSchedule, Unleashed Software, Salesforce for Quickbooks, Insightly, Vend, Method:CRM, Gusto, Xpenditure Expenses, PayPal, Unify by Webgility, You Don't Need a CRM!, Fundbox, Abacus, Time Tracker, VeriClock

Q. What level of support does QuickBooks Online offer?

QuickBooks Online offers the following support options:

No information available


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