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Quickbooks Online Logo

Quickbooks Online

4.3
(5.7K)

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Small business accounting software

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(159)

Quickbooks Online Pricing, Features, Reviews and Alternatives

Quickbooks Online product overview

What is Quickbooks Online?

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

Key benefits of using Quickbooks Online

  • Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

  • Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

  • Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

  • Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

  • Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    Documentation

    Quickbooks Online FAQs

    Q. What type of pricing plans does Quickbooks Online offer?

    Quickbooks Online has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available

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    Q. Who are the typical users of Quickbooks Online?

    Quickbooks Online has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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    Q. What languages does Quickbooks Online support?

    Quickbooks Online supports the following languages:
    Chinese (Traditional), English, French, Portuguese, Spanish

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    Q. Does Quickbooks Online support mobile devices?

    Quickbooks Online supports the following devices:
    Android, iPad, iPhone

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    Q. Does Quickbooks Online offer an API?

    Yes, Quickbooks Online has an API available for use.

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    Q. What other apps does Quickbooks Online integrate with?

    Quickbooks Online integrates with the following applications:
    Debtor Daddy, iBE.net, Constant Contact, BeanworksAP, QR Inventory, OfficeBooks, PayPal, Entryless, Hubdoc, Quotient, Insightly, Quickbase, Neon CRM, SherpaDesk, DEAR Systems, Time Tracker, OnTheClock.com, WORKetc, Spotlight Reporting, Cin7, Kindful, Function Point, BQE CORE Suite, Kantata, Pinnacle Cart, Deputy, Zapier, Bill.com, Share a Refund, Gusto, Celoxis, Pepperi, Field Promax, HandiFox, MRPeasy, Neat, Lockstep, Expensify, Kickserv, Housecall Pro, QuickBooks Time, Avalara, Square Point of Sale, ServiceTitan, Pipeline, ServiceTrade, LeanLaw, Buddy Punch, Dext Prepare, Cart Marketplace Management, Knowify, Now Commerce, Lightspeed POS, Acuity Scheduling, Timely, Freshdesk, Float Cash Flow, SurePayroll, OnContact CRM 7, When I Work, ShipRush, Jobber, BlueFolder, Checkfront, Corecon, Plooto, Datamolino, mHelpDesk, Projector PSA, Harvest, Workiz, Webgility, ConvergeHub, Boxstorm, erplain, Repsly, Buildertrend, ClockShark, Panalitix, MicroBiz Cloud POS, Planyo, noCRM.io, BigTime, Wagepoint, ServiceM8, EZRentOut, Rydoo, Emburse Tallie, SAP Concur, Bolt, Vend, Emburse Nexonia Expenses, Zoho Creator, Sumac, ChargeOver, Insightly Marketing, simPRO, InvoiceSherpa, Timesheet Mobile, Batchbook, Stitch Labs, Birdeye, RazorSync, Karbon, Skyvia, Hike, VeriClock, QuickBooks Commerce, Accelo, vcita, Fathom, Ignition, AutoEntry, Zoho Expense, Zoho Analytics, Emburse Abacus, TriNet Expense, Microsoft Power BI, Freckle, Field Service Management, Dryrun, Unleashed, Chrometa, LivePlan, Quadient Accounts Receivable by YayPay, ApprovalMax, Shoeboxed, Method CRM, Qvinci, BigCommerce, MinuteDock, Rerun, Shopify

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    Q. What level of support does Quickbooks Online offer?

    Quickbooks Online offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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    Quickbooks Online pricing information

    Value for money

    4.1

    /5

    5.7K

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Quickbooks Online features

    Functionality

    4.2

    /5

    5.7K

    Total features

    164

    21 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    API
    Third Party Integrations
    Reporting/Analytics
    Data Import/Export
    Compliance Management
    Customizable Reports

    Quickbooks Online users reviews

    Overall Rating

    4.3

    /5

    5.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.25/10
    Rating distribution

    5

    4

    3

    2

    1

    3.1K

    1.7K

    541

    147

    153

    Why do users choose Quickbooks Online?

    What would users change about Quickbooks Online?

    Pros
    It's a user friendly service with great customer care, wonderful service if u have a small business.
    Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
    We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
    Cons
    This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
    The problem is that doing your own taxes online becomes risky the more you have to account for.
    Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
    BB
    AvatarImg

    Beth B.

    Office Manager

    Health, Wellness and Fitness, 1-10 employees

    Review source

    Overall Rating

    Quickbooks Online User Review

    Reviewed a year ago

    Transcript

    Beth C.: Hi, my name is Beth. I'm an office manager. I would give QuickBooks Online five stars out of...

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    Ted B.

    Persident

    Aviation & Aerospace, self-employed

    Review source

    Overall Rating

    Quickbooks for Consulting Business

    Reviewed 5 months ago

    Transcript

    Ted B.: Hi, I'm Ted I'm President of my own company. I give QuickBooks Online a five and for more reviews,...

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    Jose J G.

    Verified reviewer

    Information Technology and Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    One of the Best Accounting Software for Small to Mid-sized businesses

    Reviewed 25 days ago

    Quickbooks online is our main tool and resource to have a quick snapshot of our accounting, sales, taxes, and profit/loss reports. Also, Quickbooks is our invoicing software and CRM.

    Pros

    The onboarding and migration of our company data from an offline software to Quickbooks Online was way faster than we expected. Aside from that, QuickBooks has been our main and preferred accounting and invoicing tool since 2018.

    Cons

    I believe Quickbooks Online reports are not that customizable like the offline Quickbooks versions. Also, there are differences managing multiple companies. We need to create and buy separate Quickbooks Online accounts for each of our companies and with the offline versions we just had to buy one set of licenses, that allowed us to manage multiple company files.

    kl
    AvatarImg

    karie l.

    Accounting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    QBO Accountant

    Reviewed 23 days ago

    Overall, I am happy with the product. they also have live chat now, and they can call you if you need to talk to someone. Customer service definitely is great improvement over the years. It is big for me because I refuse to work with any software company that I cannot talk to anyone (hint hint Zenefits). And most of the time they get it resolved over the chat. Recommended

    Pros

    Love the bank matching function, makes the bank reconciliation 10x better if you do it right. It's very easy to navigate the system, for beginners, it's the easiest system I used so far for them to pick up. Make sure if you set up, you don't use the simple cheapest version if you own a business tho, it's cheaper but the reporting is not as good as essential and above. I have implemented qbo for all my small clients that doesn't need a big system for POs

    Cons

    I have mixed feeling about the auto categorization, some bookkeepers gets lazy and thinks it's correct and just click add, which half of the time can be wrong especially when it comes to use project and classes. it's a great function to make our lives easier, but also makes people lazier. I made sure to train my employees to not get lazy and check every transaction

    WT
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    William T.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    North Huron Schools Review

    Reviewed 17 days ago

    Being more familiar with the prior versions of Quickbooks (desktop versions) the online platform has a lot gof good features making it easy to use for the most part.

    Pros

    The ease of performing bank reconciliations and generating the associated reports.

    Cons

    The drill down features to find checks to see if they were voided is not always the easiest. However, I am sure the more I use it the better I will be as I only use the product on a monthly basis. As the accountant, the bookkeepers are the employees generally using the product on a daily basis.

    Vendor response

    We're happy to hear that QuickBooks Online has made performing bank reconciliations easy for your company. To make locating voided checks easier, you can customize your reports. This great article will go over the steps to do that: (https://quickbooks.intuit.com/learn-support/en-us/help-article/report-management/common-custom-reports-quickbooks-online/L7K8b1pyW_US_en_US). You can also reach out to the QuickBooks Online Team to assist you with any questions: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). Wishing you all the best! -Kristina, The QuickBooks Team

    DJ
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    Daniel J.

    Accounting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent online bookkeeping software.

    Reviewed 2 months ago

    I love QuickBooks and this is the software of our choice for our practice.

    Pros

    The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good.

    Cons

    VAT management and reconciliation can be quite tricky, as software often allows to change the previously submitted to HMRC data.

    CR
    AvatarImg

    Claire R.

    Accounting, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Pretty decent accounting software with a good price point

    Reviewed 9 days ago

    I use Quickbooks on a daily basis for invoicing clients, bank reconcilliation as well as looking at the various reports. I have customised the reports to show the time period and categories that are useful for our business.

    Pros

    Intergrates with other accountantss practice software seemlessly. Easy to set up and get started.

    Cons

    You can not create a credit note from an invoice which would be useful instead you need to start from a blank document and type in the invoice information.

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