QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online Reviews

QuickBooks Online

Small business accounting software

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Who is QuickBooks Online For?

QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.

Read the full GetApp Analysis

QuickBooks Online GetRank

Reviews
Integrations
Mobile
Media
Security

#2 in Accounts Payable

View full ranking
68
12
20
20
16

#3 in Billing & Invoicing

View full ranking
68
11
20
19
18

#4 in Accounting

View full ranking
68
13
20
19
16

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

QuickBooks Online Screenshots (8)

QuickBooks Online Overview

QuickBooks Online automatically syncs your complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of you company.

The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from with the dashboard so you only see what you need to see.

By navigating through the QuickBooks Online dashboard you can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integratable with QuickBooks Online Payroll and Intuit GoPayment.

QuickBooks Online also comes with a free 30 day trial.

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Mac, Web-based
Supported Countries
Brazil, United States
Supported Languages
English, French, Portuguese

QuickBooks Online Pricing

Starting from: $26.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

- QuickBooks Online Essentials: $26.95/pm
- QuickBooks Online Plus: $39.95/pm

*Free 30 day trial

Competitors Pricing

KashFlow

Starting from: £5.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Xero

Starting from: $9.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

FinancialForce Accounting

Starting from: $750.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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  • · Simple payroll
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Key Features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Free Trial
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports

Benefits

- Accounts management: QuickBooks Online allows you to access your complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

- Interface and dashboard: You can login to your QuickBooks Online backend once you have internet access, no downloadable software is required and you can create customizable feeds and charts.

- Security and backups: All data inputted is securely backed-up to the cloud and you can export data to Excel spreadsheets. QuickBooks Online will track customer payments and send you notification of any errors in processing.

- Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in your pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

- Multi-platform transparency: QuickBooks Online will auto-sync with all your connected devices and the multiple users connected to your package. You can create restrictions for each user to enforce in-house hierarchy.

Alternatives to QuickBooks Online

Xero
  • · Bank Rec - Automatically import and code transactions
  • · Invoicing - Create and send invoices automatically
  • · Add-ons - Pick from a wide range of powerful add-ons
  • · Dashboard - Instantly see your bank balances, sales & bills
Visit WebsiteCompare App
XeroFinance & Accounting
KashFlow
  • · #1 UK Focussed, UK Hosted & UK Supported Accounting Software
  • · Quotes (that can be automatically converted to invoices)
  • · Invoicing (Send via post or Email direct from KashFlow)
  • · Payment Processing (include pay now button on your invoices)
Visit WebsiteCompare App
KashFlowFinance & Accounting
FinancialForce Accounting
  • · Role and user based dashboards
  • · 1-click invoicing from Salesforce
  • · Flexible chart of accounts and multi-dimensional analysis
  • · Multicompany, multicurrency, global tax, multicultural
Visit WebsiteCompare App
FinancialForce AccountingFinance & Accounting

GetApp Analysis

QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.

Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.

What is QuickBooks Online?

Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.

It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.

Main Features

Invoice Creation

On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.

Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.

Online Banking Integration

With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.

To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.

App Integrations

Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.

QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.

Mobility

It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.

While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.

Built-In Reports

QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.

To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.

Integrations

Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.

And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.

Pricing

QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.

Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.

Bottom Line

  • Accounting, invoicing, billing, estimates, and more – all in a single platform
  • Has native mobile apps for Android devices, iPhones and iPads that allow users to keep track of the financial health of their businesses anytime and anywhere
  • Allows easy collaboration with your accountant or bookkeeper
  • Easy to set up and highly customizable
  • Automatic syncing with your bank and credit card accounts

Videos

QuickBooks Online Reviews & Ratings

User ratings

(46)
(31)
(14)
(6)
(7)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

QuickBooks Online

Verified Reviewer  23rd of January 23:28

Rajeev Sharma, ICAEW Chartered Accountant, Principal of LotusWise Chartered Accountants & Business Consultants, Finance Director
We use QuickBooks Online as the main accounting platform in our Accountancy Practice. We find QBO to be feature rich with a good set of reporting options as well as controls over user security. Full multi-currency is available as well as budgeting together with integrated payroll and VAT. QBO has a good range of apps integrating into it and the list is growing daily. There is also a mobile app on which a number of functions such as invoicing can be carried out. The app includes basic purchase orders, stock tracking and time recording which are unusual at this price point.

Pros: Bank feeds from most UK banks; Good reporting options; Good user controls; Availability of analysis codes for classes/locations; Can lock periods Rich functionality

Cons: Budgeting by Class and location could be added; Not much that is not under development

Rating breakdown
Ease of use
Value for money
Customer support

Quickbooks Online - is great for a small business

Verified Reviewer  16th of December, 2015 21:32

Paige Castellini Castellini Interior Design, Owner/Interior Designer @ PC Design Inc
I purchased this, as, I was using an older Mac version of this software. I decided I should just check out the online version and I was hooked. I found a coupon for the first 6 months and continued on after. I love this. I gave it an overall 4 star due to the fact, that the desktop link/app has a hard time communicating with the online site and takes forever to access and I consistently have to keep logging in.....even though the "checked" box, is checked. I love this and won't go back!

Pros: very streamlined very simple with the buttons and quicklinks love the option of time period, for how your year is doing love the quick reports.

Cons: the desktop app/link is consistently spinning and I'm waiting to "sign in" even though the box is checked that I want to stay signed in.

Easy time entry and classification

Verified Reviewer  19th of November, 2015 16:27

Jessica McCann, Digital Marketer | Geographer | Traveler
I use QuickBooks online to enter my time, classify my time, and run reports. It's user-friendly and we've never had any bugs or other issues. I cannot speak to the value of the app because I'm not sure what we pay for it.

Pros: Easy entry, easy classification, easy to run reports. No bugs.

Cons: A huge con is that when you're viewing your list of clients or projects to bill to, you can only see the first couple of words. We have very long project names so this is super annoying. Other than this, I've never had any issues.

A no brainer for busiensses

Verified Reviewer  5th of October, 2015 15:38

Sharon Means, CPA, Sharon Means Business! Dynamic CPA/Controller with over 20 years of experience
QBO is the best way to do accounting in the cloud. We have used it at our firm exclusively for over 5 years. It gives you and your client 24/7 access to your accounting data. It connects to some many different apps as well, making it the perfect platform for any business.

Pros: In the cloud, available 24/7, easy to use, price, great platform for other apps.

Cons: Nothing! They are coming a long way from where it started, it truly is where the future is headed.

Rating breakdown
Ease of use
Value for money
Customer support

I've been using Quickbooks Online for quite some time now

Verified Reviewer  30th of September, 2015 13:36

John North, ►Looking for Authors ► Marketing and Business Strategist ►CEO ►2 x #1 Best Selling Author
I've been using Quickbooks Online for quite some time now and I've very satisfied and impressed on how it works! It definitely saves me a lot of time and energy because this all in one accounting software does everything for you. This software is very easy to use and to understand and is also mobile compatible and print friendly.

Pros: The multi-platform is very transparent and it auto-syncs to all your connected devices and up to five users can connect at the same time. Restrictions can also be created for each user.

Cons: It may have limited functionalities for an unlimited number of users but overall, Quickbooks online is very easy to manage.

Rating breakdown
Ease of use
Value for money
Customer support

Valuable App just lacks good support

Verified Reviewer  21st of September, 2015 14:37

William Avon, LUTCF, Leveraging Financial Services, Insurance and Income Generation Programs for Asset Protection and Financial Growth
Quickbooks online is very easy to use and navigate. We love it much better than the local version so we have ease of access an billing. The only downside is it does lack good support.

Pros: Quality accounting program. Easy to use. Great integrations.

Cons: Customer support is seriously lacking for anything above basic tasks.

Rating breakdown
Ease of use
Value for money
Customer support

Great for small business

Verified Reviewer  17th of September, 2015 23:29

Tim Mokry, President at TM Hospitality Consultants
QBO is a great app for small business and has all the features needed to probably do all your book keeping and basic reporting.

Pros: Ease of Use, Speedy to learn for even the novice individual

Cons: Wish it would let you customize your reporting more as we utilize 4,4,5 period accounting and can't compare periods against each other. If it did this, it would be perfect!

Rating breakdown
Ease of use
Value for money
Customer support

Awful transition from desktop to online version

Verified Reviewer  16th of May, 2015 16:23

Bob Cooke, Consultant at Bob Cooke Procurement Consulting, LLC
The arrogance off these QB online is palpable. Nothing on the transition between QB Pro to Online went as the said it would. Many of the payroll transactions had to be entered manually even though they clear done on the Pro version. I have used the Pro version for a few years but the online version is junk. I am quitting the online version and going to somebody else that knows how to do support. Barely understandable support people that are not well trained, trying to support a product that does not work well.

Pros: I can use on any computer that I like, which is the reason that I changed from the Pro version to the online version

Cons: Extremely poor support, bad data transfer, one way feedback. (they have never responded to the many comments and constructive suggestions that I have made). Invoicing uses the ugliest forms that I have ever seen. I am ashamed to send an invoice to a client that looks so amateurish.

Very frustrating experience

Verified Reviewer  18th of March, 2015 12:22

Kathy aleman, Independent Health, Wellness and Fitness Professional
the online version according to QuickBooks customer service does not work for our business

Pros: if it works for your business I guess it's okay

Cons: after about 10 codes to customer service we found out from a test that the online version would not break down payment for our customers we are kitchen showroom and we charge people 50 percent 45 percent and 10 percent at the end. QuickBooks Online said they could not accommodate this small feature that we needed we must have talked to 10 different customer service reps before finding this out and waiting on the phone sometimes as long as 45 minutes I would not recommend QuickBooks really to anybody it's gotten way too complicated we are looking for another accounting system

Functionality Gaps and Decline in Customer Service

Verified Reviewer  9th of March, 2015 17:50

Angela Blackburn, Retired Customer Service Executive and Small Business Owner
We have a small family owned business and have been using QB for Mac 2014 for about 18 months, along with Intuit Payroll for Mac and GoPayments for credit card processing. Our accountant lives 3000 miles away so we agreed that QB Online would be a great way to allow her access and share information. Well, I cancelled my subscription the day after signing up! Shortly after trying the online version, my desktop login's corrupted so I had to spend over an hour on the phone with customer service only to be told it is not a software problem and that the tech team can restore it for $250-$750! When also tried to charge me $59.85 for the call after the fact - absolutely no disclosure up front that I may have to pay for her help!

Pros: The desktop software meets our basic needs for providing estimates, invoicing, running payroll and running credit card payments. The online version has some great benefits like the ability to share with my accountant, and the ability to access all our customer information via our portable devices. The migration from our desktop version to QB Online went fine, and I loved the fact I could see all my data and reports on my iPad. However, that's where the benefits ended!

Cons: Desktop version for Mac is more limited - a sad reality that I had hoped the online version would fix. Well, our Intuit Payroll for Mac cannot be imported automatically so I had to manually add our payroll data for 2015, and reapply for the e-file services. Then I find out that I cannot input prior year payroll history. The real killer came when I uploaded our logo and wanted to design our customer forms in keeping with our marketing style. I tried using the online forms and was immediately disappointed by the inability to move and add fields, and I was unable to resize our logo due to the limitation of the field. So I looked for an app to upload a customized form - there is none! Intuit's engineering and development teams need to spend time on the community and actually use the software. This is unacceptable for the leader in this industry!

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Frequently used together

FAQs for QuickBooks Online

Below are some frequently asked questions for QuickBooks Online.

Q. What are the main features of QuickBooks Online?

QuickBooks Online offers the following features:

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Free Trial
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports

Q. How much does QuickBooks Online cost?

We have the following pricing information for QuickBooks Online:

Starting from: $26.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of QuickBooks Online?

QuickBooks Online has the following typical customers:

Freelancers, Non Profits, Small Business

Q. What languages does QuickBooks Online support?

QuickBooks Online supports the following languages:

English, French, Portuguese

Q. What type of pricing plans does QuickBooks Online offer?

QuickBooks Online has the following pricing plans:

Free Trial, Subscription

Q. Does QuickBooks Online support mobile devices?

QuickBooks Online supports the following devices:

Android, iPhone-iPad

Q. Does QuickBooks Online offer an API?

Yes, QuickBooks Online has an API available for use.

Q. What other apps does QuickBooks Online integrate with?

QuickBooks Online integrates with the following applications:

Concur, WORK[etc] CRM, TriNet Expense, Shopify, Zendesk, TSheets, Workfront, Zoho CRM, Bill.com, Receipt Bank, Chrometa, Shoeboxed, NimbleSchedule, Unleashed Software, Salesforce for Quickbooks, Insightly, Vend, Method, Gusto, Xpenditure, PayPal, Unify by Webgility, You Don't Need a CRM!, Fundbox, Abacus, Time Tracker, VeriClock

Q. What level of support does QuickBooks Online offer?

QuickBooks Online offers the following support options:

No information available.


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