QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online Reviews

QuickBooks Online

Small business accounting software

4.04/5 (805 reviews)
42,647

The QuickBooks Online solution puts you in complete control of your accounting and provide free online support, from setup to support. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, customer 'Pay Now' button, mobile website allows photographic references and all with auto-synchronization.

QuickBooks Online automatically syncs your complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of you company.

The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from with the dashboard so you only see what you need to see.

By navigating through the QuickBooks Online dashboard you can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integratable with QuickBooks Online Payroll and Intuit GoPayment.

QuickBooks Online also comes with a free 30 day trial.
quickbooks.intuit.com

QuickBooks Online Overview

Pricing

Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

QuickBooks Online Reviews (805)

Most positive review

 A Lifesaver

We recently changed over to QuickBooks Online from Financial Force and the change has dramatically impacted us in a positive way. The ability to have dynamic financial information anywhere at anytime is a huge win for the company. I love this software!

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Reviewed 6th of October, 2016 by Casey Walters

Most critical review

 Horrible software and even worse customer and tech support

False advertising, horrible customer and tech support. We spent a nightmarish 3-4 weeks using this software. It looks great at first glance, but there are many bugs and can cause HUGE problems that cost time and money to resolve. They false advertise features and when you call in for support it'...

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Reviewed 8th of September, 2016 by Kelly Kerr

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QuickBooks Online Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Accounting

View full ranking
89
16
20
20
20
13

#1 in Accounts Payable

View full ranking
92
19
20
20
20
13

#1 in Billing & Invoicing

View full ranking
89
16
20
20
20
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

QuickBooks Online Screenshots (8)

QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Portuguese, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

QuickBooks Online Pricing

Starting from: $10.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $15/month
Essentials: $30/month
Plus: $50/month

Competitors Pricing

Harvest

Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Brightpearl

Starting from: $4740.00/year
Pricing model: Subscription

Zoho Invoice

Starting from: $7.00/month
Pricing model: Freemium, Subscription

Users who visited QuickBooks Online also visited

Key Features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Vendor management
  • Due dates tracking
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management

Benefits

- Accounts management: QuickBooks Online allows you to access your complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

- Interface and dashboard: You can login to your QuickBooks Online backend once you have internet access, no downloadable software is required and you can create customizable feeds and charts.

- Security and backups: All data inputted is securely backed-up to the cloud and you can export data to Excel spreadsheets. QuickBooks Online will track customer payments and send you notification of any errors in processing.

- Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in your pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

- Multi-platform transparency: QuickBooks Online will auto-sync with all your connected devices and the multiple users connected to your package. You can create restrictions for each user to enforce in-house hierarchy.

Alternatives to QuickBooks Online

GetApp Analysis

QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.

Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.

What is QuickBooks Online?

Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.

It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.

Main Features

Invoice Creation

On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.

Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.

Online Banking Integration

With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.

To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.

App Integrations

Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.

QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.

Mobility

It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.

While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.

Built-In Reports

QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.

To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.

Integrations

Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.

And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.

Pricing

QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.

Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.

Bottom Line

  • Accounting, invoicing, billing, estimates, and more – all in a single platform
  • Has native mobile apps for Android devices, iPhones and iPads that allow users to keep track of the financial health of their businesses anytime and anywhere
  • Allows easy collaboration with your accountant or bookkeeper
  • Easy to set up and highly customizable
  • Automatic syncing with your bank and credit card accounts

Videos

Sara Siegel

QBO could always use improvement, but integrations and trusted name makes it a good choice.

17/08/2017

I can help clients manage their business from anywhere thanks to Intuit's cloud-based solution.

Pros

The mobile app is fantastic and allows me to create & edit invoices on the fly. My clients trust the Intuit name, so it is easy to get them to switch to the cloud based platform even if they are tech-averse. The ability to integrate with so many other services via API makes QBO an important tool in an automated office.

Cons

The design is not user friendly for me and does not lend itself well to working on a laptop screen with multiple windows open. There is not enough ability to customize the product for my needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sundeep Malhi

Eliminates need for passwords, user friendly

15/08/2017

Easily access client data through online portal.

Pros

The ease of not having to use USB keys to obtain reports from clients. The ability to obtain quickly on the internet.

Cons

It is not as easy to view reports or use the search/find transaction functions as the normal Quickbooks edition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tammy Roma

Quickbooks Online

11/08/2017

Overall quite satisfied.

Pros

Love the simplicity of adding/editing invoices. Very user-friendly. I like that you can have an accountant check what you are doing, making sure things are correctly being done. If not, it is qaught before it bacomes a major task to correct.

Cons

Would like to have more video tutorials dealing with industry specific questions. The dashboard is easy to understand but would like to customize more to what my specific needs are.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
An Li  Chong

Easy to use

11/08/2017

Pros

The reports are great! I like the GST portion which allows me to submit the figures to IRAS immediately.

Cons

I hope that it can synchronise with more banks to feed in the bank statements, currently I have to key in the entries on my own.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Robert Mitchell

QB Online - good value for small business

10/08/2017

This is the perfect software for the trades. Contractors such as electricians, plumbers, small builders etc. will get their money back multiple times by seeing where the revenue is coming from and expenses are going. Perfect for small bookkeeping services who handle these types of accounts.

Pros

The pros are: - ease of use for non-accounting skilled business owners. -basic profit & loss, balance sheets, and customizable reports. -allows small businesses to look at the profitability of segments of their business lines through use of class feature

Cons

- QB is constantly making changes without warning to the way the site is setup. They should role out changes in versions with announcements of changes. - some more sophisticated users are not satisfied with the QBO limits. - not a good solution for businesses who need to control inventory levels and cost accounting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dustin Payne

QBO review

10/08/2017

Pros

Easy to use. simple, to the point functionality. I like that for the most part the information you are looking for is in a reasonably labeled location.

Cons

job costing is missing and the work around is just not a good accounting practice. we are having to integrate redteam in order to do WIPS and Job costing reports. This seems pretty basic to me and should become standard features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Not Recommended

10/08/2017

We selected Quickbooks to reduce our time entry, better support our growing organization and allow me to focus on my full time job passion, not my part time business. They were supposed to integrate with Quickbooks Onlinel however it doesn't work. They were supposed to be easy to use, only they weren't. They were supposed to be able to support a franchise organization with 65 employees across 3 states... only they didn't, we were the biggest client at the time.

Cons

Most of the pros speak for themselves, however there are more.. they were supposed to be able to handle multi-location employees, but they don't. They were supposed to be easy to work with, however thier risk group is so ambigous that it makes working with the overall platform impossible. They were supposed to have API support for our integration partner to use, only it's been almost 2 years and still nothing.. Calling in for support has resulted in hours of hold time on a monthly basis. When adding employees you have to call them to assign them to locations, it cannot be done as part of the data entry process. I could keep going on, but changing from ADP to Quickbooks was probably the most unproductive decision we've made to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Richard Zdanis

Most improved from initial introduction - Easy to use!

09/08/2017

Bookkeeping and accounting for my small business

Pros

Easy to use and set up. Once set up is completed (which is simple and customer support is very helpful)

Cons

I wish it was even more "dummy-proof." In other words, it needs more explanation on what each report shows.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Garlock Jordan

Quick books user

08/08/2017

Oversll, I find Quickbooks to be great!

Pros

It allows me / book keeper to easily track my payables, create tax documents for my accountant and kerp my accounts balanced.

Cons

I sometimes enter payments made or check numbers incorrectly and I get confused about how to correct my error until my book keeper is in my office to straighten it out.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
April Lundy

Makes business easy.

08/08/2017

Able to see profit and loss statements. How monies are spent.

Pros

Payroll is a breeze. It's easy to set up and pay employees. I also like the way it has reminders for business owner taxes and pay roll taxes along with the ability to pay from quickbooks.

Cons

I wish there was an independent contractor direct deposit option. Right now there is only an employee or w 2 option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more

Who is QuickBooks Online For?



QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.

Read the full GetApp Analysis

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