QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.Read the full GetApp Analysis
- QuickBooks Online Essentials: $26.95/pm
- QuickBooks Online Plus: $39.95/pm
*Free 30 day trial
QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.
Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.
Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.
It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.
On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.
Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.
With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.
To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.
Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.
QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.
It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.
While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.
QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.
To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.
Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.
And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.
QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.
Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.
Awful transition from desktop to online versionBob Cooke, Consultant at Bob Cooke Procurement Consulting, LLC16th of May 16:23
The arrogance off these QB online is palpable. Nothing on the transition between QB Pro to Online went as the said it would. Many of the payroll transactions had to be entered manually even though they clear done on the Pro version. I have used the Pro version for a few years but the online version is junk. I am quitting the online version and going to somebody else that knows how to do support. Barely understandable support people that are not well trained, trying to support a product that does not work well.
Very frustrating experienceKathy aleman, Independent Health, Wellness and Fitness Professional18th of March 12:22
the online version according to QuickBooks customer service does not work for our business
Functionality Gaps and Decline in Customer ServiceAngela Blackburn, Experienced Operations Executive, Contact Center Information and Technology Architect and Transformation Expert9th of March 17:50
We have a small family owned business and have been using QB for Mac 2014 for about 18 months, along with Intuit Payroll for Mac and GoPayments for credit card processing. Our accountant lives 3000 miles away so we agreed that QB Online would be a great way to allow her access and share information. Well, I cancelled my subscription the day after signing up! Shortly after trying the online version, my desktop login's corrupted so I had to spend over an hour on the phone with customer service only to be told it is not a software problem and that the tech team can restore it for $250-$750! When also tried to charge me $59.85 for the call after the fact - absolutely no disclosure up front that I may have to pay for her help!
QuickBooks online is about lose customersJohn Moushati, President at Complete Family Dentistry, LLC7th of March 15:35
I have been a QuickBooks online customer for 6 years. Year by year the service is getting worse. I used to call and get someone to fix an issue immediately. Recently, I had an error in QuickPayroll that I couldn't pay my employees. I had to do it manually. The customer service phone number was hidden from the public eye and you have to work hard to dig it. The waiting period to hold is more than 1/2 hour. Finally, I got someone oversees that was reading from a script and technically incompetent. He promised to escalate the issue. When I complained I got an email to be patient. One week after, no one had the courtesy to contact me. Enough said that I have to drop the software.
Terrible customer serviceWendi Gilliam, Reclaimed Lumber Products6th of February 16:51
We have used QBO, Payroll and Intuit payments for over 3 years now. The service continues to get worse. Hold times are long and the staff that finally does take your call are very polite but inexperienced. As a result I have spent many hours dealing with problems because the staff takes so long to figure out the issue. I have called three different times about an issue and gotten 3 different explanations. There are glitches with how Payroll and Payments interfaces with QBO. We need the cloud based version as we are on the road a lot but I much preferred the desktop version and the payroll service was better before they were acquired by Intuit. It is almost like Intuit has gotten too big and cannot service it all well.
QuickBooks Online: Great Accounting Operating System for SMB Industry AppsJon Reifler, President at Cloud Apps Consulting LLC5th of December, 2014 08:35
QuickBooks Online has made incredible strides in the past several versions--2 of the most important advantages of choosing QBO over other cloud-based accounting options is the growing availability of apps available for QuickBooks Online and how easy it is to send to your accountant--the accountant tools (that your consultant or ProAdvisor has access to are top of the line) . If you are a new start-up, small business, or desktop user of QuickBooks Pro or Premier, QBO is likely the best option that you have for accounting needs Don't forget to demo and test the apps.
New QuickBooks OnlineGaz8024th of November, 2013 16:40
Im new to QuickBooks Online and wow the visuals are seriously cool. From the home page you can directly see graphs like the p&l , your expenses, your income and you can see who owes you money and how much is still outstanding. This is financial control on another level.
Moving from Quickbooks For Mac To QB OnlineQBguy7th of November, 2013 05:39
I had a lot of doubts when one of my clients asked me to try QB Online; nightmares of slow, clunky tools, getting lost in a maze of links and a smaller window kept me from making the move. Thankfully I took the plunge after getting a tour of it and I'm really liking it so far. Integration with other tools (my favs noted below) is certainly a unique advantage to moving my clients' books online, and they appreciate not having any monthly backups to maintain. Best thing is that I can work with either Windows or Mac clients, no more switching back and forth. I haven't seen any of the outages others have reported as yet, and will update my review if that happens.
So Far, So GoodAndrew12th of October, 2013 05:36
I've been impressed with the UI and feel so far. What I also like is the fact that they publish to their blog on a regular basis and quick access to other apps using the blue dot.
Using Quickbooks Online since 2011Jamiepro25th of August, 2013 05:43
Our company has been using Quickbooks software since 2004, we went with Quickbooks Online in 2011. We have never had any problems with down time. The only downtime is when we've received scheduled maintenance notices, but no problems. We have two office locations and I travel quite frequently, the access is flawless anywhere. If I had any suggestions for Quickbooks I would recommend keeping the costs affordable and offer more additional apps with a cost to offset the lower monthly fees. Overall A+
Below are some frequently asked questions for QuickBooks Online.
Q. What are the main features of QuickBooks Online?
QuickBooks Online offers the following features:
Q. How much does QuickBooks Online cost?
We have the following pricing information for QuickBooks Online:
Starting from: $26.95/month
- QuickBooks Online Essentials: $26.95/pm
Q. Who are the typical users of QuickBooks Online?
QuickBooks Online has the following typical customers:
Freelancers, Non Profits, Small Business
Q. What languages does QuickBooks Online support?
QuickBooks Online supports the following languages:
English, French, Portuguese
Q. What type of pricing plans does QuickBooks Online offer?
QuickBooks Online has the following pricing plans:
Free Trial, Subscription
Q. Does QuickBooks Online support mobile devices?
QuickBooks Online supports the following devices:
Q. Does QuickBooks Online offer an API?
Yes, QuickBooks Online has an API available for use.
Q. What other apps does QuickBooks Online integrate with?
QuickBooks Online integrates with the following applications:
Salesforce for Quickbooks, Zoho CRM
Q. What level of support does QuickBooks Online offer?
QuickBooks Online offers the following support options:
No information available.
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