QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online

Small business accounting software

4.26/5 (4,099 reviews)

QuickBooks Online overview

What is QuickBooks Online?

QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.

QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.

By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.
quickbooks.intuit.com

Pricing

Starting from
$10/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Traditional), French, Portuguese, Spanish
QuickBooks Online screenshot: From the dashboard users can view reports on key metrics and carry out key tasksWelcome to QuickBooks OnlineQuickBooks Online screenshot: Create invoices from pre-designed templatesQuickBooks Online screenshot: Create customized reports or chose from recommended reportsQuickBooks Online screenshot: Small businesses can track their banking and credit cardsQuickBooks Online screenshot: Sales can be tracked including overdue payments, open invoices, unbilled activity, and moreQuickBooks Online screenshot: Overdue and not-deposited invoices can be easily trackedQuickBooks Online screenshot: Quickbooks Online can be used to track expensesQuickBooks Online screenshot: The employee module can be used to manage payrollsQuickBooks Online screenshot: Reports can be viewed to gain insight into metrics within specified time periodsQuickBooks Online screenshot: Calculate sales tax and record tax paymentsQuickBooks Online screenshot: The activity dashboard provides updates and alerts on invoices or estimatesQuickBooks Online screenshot: Estimates can be converted into invoicesQuickBooks Online screenshot: Invoices can be tracked from initial sending to paymentQuickBooks Online screenshot: Customer files can be accessed to view pending paymentsQuickBooks Online screenshot: Payments can be accepted from the mobile appIntuit Quickbooks

QuickBooks Online user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.1
  4.1
  3.9
Tosif Vhora

QUICKBOOKS for INVOICING

Used daily for 2+ years
Reviewed 2020-10-09
Review Source: Capterra

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.

Pros
Quicksbooks is a great software for the small busineess. It allows for invoicing customers in an easy way. If you are out of the limit for the invoices, you can make a small purchase and make it online and can access it from anywhere and everywhere from the tablet, pc or phone. It is a real easy way for tracking the invoices and marking them paid with accounts receivable. It also allows for digital time card where you can record the employees time of in and out. Great software and easy to learn.

Cons
The things you want to consider improving the software is it should give easy ways for tracking the accounts paid and invoices paid by the customer. Everything else looks pretty decent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andre Choquette

Perfect for businesses wanting to move to the next level

Used daily for 2+ years
Reviewed 2020-10-09
Review Source: Capterra

We use Quickbooks Online for our practice, we utilize 3rd party integration for time capture (and yes while Quickbooks does offer this, requires the program to be open - a mini app would be perfect for this). Payroll is very flexible and easy to use.

Pros
Ease of use for the most common features (invoicing, expense capturing), receipt capture assistance, quick and flexible search, 3rd party marketplace. Accountant version has good client management.

Cons
Not all features available in mobile (no payroll), No automatic late charge/ overdue interest (requires either manual or using 3rd party integration which greatly increases cost of product). Document attaching limited only to invoices and expense receipt capture (should be on invoice payment). Time recording should be easier within desktop app (have mini app for this ). No integration into Office 365 (would be great to have ability to bill for emails, appts, tasks etc) as well as ability to see Quickbooks Receivables when viewing either Office365 contact or viewing, writing email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jimmy Muwombi

I'm happily married to QuickBooks

Used daily for 2+ years
Reviewed 2019-06-29
Review Source: Capterra

I think the future is digital and it's time that we all dropped our fear and start keeping our records online. It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records. I recommend Quick books to small and medium-sized companies.

Pros
Before I began using QuickBooks, my biggest fear was that we were going to entrust a cloud with our money. Personally, I was hesitant for a long time and so was my company. But after that, we decided to take a leap of faith and use QuickBooks. We’ve been happily married to this software ever after. So here is why I like QuickBooks It’s invoicing feature is amazing. The feature automatically invoices our customers and brilliantly matches the invoices to the customers. Quickbooks takes payments, bills and compiles reports for everything And while Quickbooks is doing this, everyone on the accounting team accesses it with ease.

Cons
Quickbooks crashes a lot and limits access to a few number of people. That's why I don't recommend it to big firms.

Response from Intuit


Hi Jimmy. We're so glad you decided to give QuickBooks a chance. It's wonderful to hear you're enjoying it for your business needs. Storing data on cloud storage can be daunting which is why security is our top priority. More information on how we protect your data can be found here: https://security.intuit.com/index.php

The great part of our online product is the variety of subscriptions offered that can be used by different sized companies. We recently introduced a new level called QuickBooks Online Advanced (https://quickbooks.intuit.com/blog/whats-new/quickbooks-online-advanced-growing-with-and-for-our-customers/) which allows up to 25 users and has new features to help run a larger company.

Thank you for taking the time to write a review and welcome to the QuickBooks family!

Jen, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Taylor McKittrick

Overall a great choice for nonprofits

Used weekly for 1-2 years
Reviewed 2020-09-12
Review Source: Capterra

Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.

Pros
QBO has made it so much easier to stay on top of finances for the nonprofit I work with. It's so nice to add bills for reimbursement of expenses to stay on top of when the expense occurred as well as when the reimbursement check was written vs deposited. Automatic linking to my bank account and to paypal is a lifesaver. I don't know what I would do without locations or being able to use classes for fund reporting/functional expenses.

Cons
There was definitely a steep learning curve, and I've just had to accept that some of the transactions I was doing when I first started weren't done in the most 'ideal' way. I'm adding historical finances for 8 years and struggling with handling inventory in particular, since I'm both trying to keep up with current purchases/sales and build the historical financial statements. While the QBO online forum is generally helpful for troubleshooting issues, sometimes I run into features that just aren't available on QBO and only on QuickBooks desktop which is incredibly frustrating when I know how useful it would be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Harlan Epstein

Manage your financial well being!

Used daily for 1-2 years
Reviewed 2020-11-20
Review Source: Capterra

Running a medicall practice is difficult enough, Quickbooks all our practice to not have to worry about keeping track of our income or expenses. In addition we dont have to worry about data integrity either!

Pros
The fact that QuickBooks online offers an online version of its products is very important to the maintaining of data integrity. With Quickbooks keeping the back ups in the cloud I can be anywhere where their is an internet connection to pay bills, collect money or even reconcile my bank account.

Cons
The one thin that is bothersome is that this software is expensive. But if you want the best you must be prepared to pay for it!

Response from Intuit


Thank you for leaving this kind review, Harlan. We're thrilled to hear that QuickBooks has made such a positive impact on you and your business. Wishing you continued success and great health during this difficult time! -Hannah, The QuickBooks Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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QuickBooks Online pricing

Starting from
$10/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $20/month
Essentials: $40/month
Plus: $60/month

QuickBooks Online features

API
Accounting Management
Activity Dashboard
Billing & Invoicing
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Third Party Integration

Accounting Integration (181 other apps)
Audit Trail (153 other apps)
Automatic Notifications (181 other apps)
Compliance Management (213 other apps)
Financial Analysis (148 other apps)
Reporting & Statistics (298 other apps)
Workflow Management (176 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for QuickBooks Online

Key features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management
  • Accounting management
  • Ad hoc reporting
  • Automatic backup
  • Bank reconciliation
  • Charting
  • Credit card integration
  • Credit card processing
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Direct deposit
  • Document templates
  • eCommerce integration
  • Electronic payments
  • Email integration
  • Estimating
  • Expense tracking
  • GPS
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Mobile integration
  • Multi-currency
  • Payroll integration
  • Payroll management
  • Purchase order management
  • Real time data
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring billing
  • Sales tracking
  • SSL security
  • Third party integration
  • Trend analysis
  • Vendor management
  • Activity dashboard
  • Income statements
  • Purchasing management
  • Discount management
  • Receipt management
  • Customizable categories
  • GPS integration
  • Account reconciliation
  • Billing & invoicing
  • Budgeting
  • Data import/export
  • Drag & drop interface
  • PCI DSS compliance
  • Profit / loss statement
  • Time & expense tracking
  • Sales tax management
  • Custom fields
  • Expense claims
  • Location tracking
  • Deduction management
  • Cash flow statement
  • Categorization
  • Synchronization management
  • Customizable billing
  • Deadline tracking
  • ACH payment processing
  • Billable hours tracking
  • Check printing
  • Geolocation
  • User management
View All Features

Benefits

Accounts management: QuickBooks Online allows users to access their complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

Interface and dashboard: users can login to their QuickBooks Online backend from anywhere with internet access, no downloadable software is required and users can create customizable feeds and charts.

Security and backups: All data inputted is securely backed-up to the cloud and data can be exported to Excel spreadsheets. QuickBooks Online will track customer payments and send notifications of any errors in processing.

Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in the pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

Multi-platform transparency: QuickBooks Online will auto-sync with all connected devices and the multiple users connected to each package. Users can create restrictions for each user to enforce in-house hierarchy.