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Sumsub vs Entrust IDV Comparison (2026)

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Sumsub

Entrust IDV

Overview

AI-powered trust platform connecting verification, fraud prevention, transaction monitoring, and risk operations for smarter compliance.

Onfido's Real Identity Platform is an end-to-end, AI powered identity verification solution that helps businesses seamlessly onboard customers while stopping fraud, and navigating regulatory requirements.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No screenshots yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“The webhooks are reliable, and the sandbox mode is actually useful for testing edge cases.”

Freddy A.

SYSTEMS SPECIALIST

“The platform is especially helpful when scaling to new markets, and their regional compliance knowledge is impressive.”

Grase F.

project manager

“The user interface is clean and intuitive, and the integration process was smooth thanks to great API documentation.”

Grase F.

project manager

Pros

“Easy to use the system and it has added more tools for us to detect fraud.”

Robert S.

UNDERWRITING MANAGER

“Great KYC checks and user friendly maintenance portal.”

Paul V.

Owner

“Easy integration using SDK, fast report result, extensive document type coverage for identity verification”

Azali H.

Head of Compliance

Cons

“It can be overly complicated, when making a change in the system you are not always aware of the knock on impacts. ”

Alistair S.

Chief Risk Officer

“Some steps/screens can not be redesigned or changed, as a result we have very little control over user experience.”

Usman M.

Product Manager

“New applicant page interface is significantly worse than the old one.”

Olena F.

Compliance Team Lead

Cons

“Common challenges or concerns with identity verification services in general can include potential false positives, integration complexities, or the evolving nature of fraud tactics”

Saad W.

Operations Director

“Do not expect any customer support: from the beginning Onfido sent us incorrect invoices.”

Paul V.

Owner