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Latitude by Genesys Logo

Accounts receivable platform for banking & retail industry

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Latitude by Genesys - 2026 Pricing, Features, Reviews & Alternatives

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Latitude by Genesys overview

What is Latitude by Genesys?

Latitude by Genesys is an accounts receivable software designed to help businesses across banking, healthcare, retail, and other industries streamline account outsourcing, debt collection, and payment recovery operations. It enables employees to handle charge-off accounts, monitor recovery rates, and streamline customer experience activities via a unified platform.

Features of Latitude by Genesys include a drag-and-drop interface, data import and export, data parsing, an activity dashboard, and more. The application allows managers to generate reports, configure workflows, ensure compliance with industry standards, and monitor agents’ performances. It also lets administrators gain insights into financial accounts and build business process automation processes by evaluating multiple data points across accounts.

Latitude by Genesys facilitates integration with numerous platforms such as Genesys PureCloud, PureConnect, and PureEngage. It also offers an extract, transform, and load (ETL) tool, which enables businesses to extract or ingest user account details in various types of files and formats.

Starting price

75 /
per month

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Latitude by Genesys’s user interface

Ease of use rating:

Latitude by Genesys reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

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Latitude by Genesys's features

Accounting
Contact database
Data import/export
Document management
Online payments
Payment collection
Reporting & statistics
Third-Party integrations
Workflow management

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Latitude by Genesys logo

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Latitude by Genesys pricing

Value for money rating:

Starting from

75

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Latitude by Genesys price and value

Value for money rating:

Latitude by Genesys integrations (1)

Top integrations

Latitude by Genesys support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation

Latitude by Genesys FAQs

Q. What type of pricing plans does Latitude by Genesys offer?

Latitude by Genesys has the following pricing plans:
Starting from: $75.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Latitude by Genesys?

Latitude by Genesys has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Latitude by Genesys support?

Latitude by Genesys supports the following languages:
English


Q. Does Latitude by Genesys offer an API?

No, Latitude by Genesys does not have an API available.


Q. What level of support does Latitude by Genesys offer?

Latitude by Genesys offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, Chat

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