We switched our servicing software about 9 months ago to Loan Servicing Soft and it has been a very good transition. We are extremely happy with the service and extremely happy with the product.
Transitioning from one software program to another in our business is a major feat, but Jeff Tremaine and his techs are absolutely super and have been a great asset to the transition.
We have 12 employees, we have been using the product for aprox 6 months and we love it. It is user friendly, the service has been great and most of all they respond to our needs immediately.
It was hell getting it migrated from NoteSmith. I think we were given the wrong engineer to start.
We are a mortgage servicing company specializing in distressed loans.