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The Mortgage Office Logo

The Mortgage Office

4.8
(255)

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Web-based mortgage and loan servicing software

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(8)

The Mortgage Office Pricing, Features, Reviews and Alternatives

The Mortgage Office FAQs

Q. What type of pricing plans does The Mortgage Office offer?

The Mortgage Office has the following pricing plans:
Starting from: $650.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of The Mortgage Office?

The Mortgage Office has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does The Mortgage Office support?

The Mortgage Office supports the following languages:
English


Q. Does The Mortgage Office support mobile devices?

The Mortgage Office supports the following devices:
iPad, iPhone


Q. Does The Mortgage Office offer an API?

Yes, The Mortgage Office has an API available for use.


Q. What other apps does The Mortgage Office integrate with?

The Mortgage Office integrates with the following applications:
Microsoft Word


Q. What level of support does The Mortgage Office offer?

The Mortgage Office offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

The Mortgage Office product overview

Price starts from

650

Per month

What is The Mortgage Office?

The Mortgage Office by Applied Business Software is an integrated mortgage and loan servicing software for businesses of all sizes. The solution comprises multiple modules for loan origination and servicing, mortgage pool servicing, trust accounting, escrow administration and offers additional modules for managing mortgage rates, credit reporting and more.

Key benefits of using The Mortgage Office

• The Mortgage Office can be used to service all types of loan format that includes commercial, conventional, construction, ARMs, GPM, lines of credit and more.

• Clients can schedule alerts for borrowers and automate payment reminders, monthly bills and statements via email.

• The solution helps to track loan delinquencies and late charge assessments with automatic notices.

• It offers the capability to automate the management of fund pools, REITS, partnerships, mortgage funds, LLCs, and non-performing loan pools.

• With the integrated escrow administration module, clients can meet the accounting and reporting requirements set by Federal Real Estate Settlement Procedures Act (RESPA) and maintain the escrow accounts on behalf of borrowers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

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Starting from

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The Mortgage Office pricing information

Value for money

4.7

/5

255

Starting from

650

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

The Mortgage Office features

Functionality

4.8

/5

255

Total features

99

4 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
API
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Compliance Management

Functionality contenders

The Mortgage Office users reviews

Overall Rating

4.8

/5

255

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.51/10
Rating distribution

5

4

3

2

1

223

24

7

0

1

Pros
Overall, I am impressed, especially by the ability to customize fields and save in formats that are ready for presentations to the board, or management.
TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.
And if you ever have any questions, you can always call customer support and they get back to you fast with how to resolve anything. I love that this software is easy to customize to your preference.
Cons
Customer service is helpless as they are not prepped for the updates and typically don't have the operating expertise to comprehend the full scope of the problem.
I don't like that if you noticed a mistake from last month and you have entered 5 entries since then that you have to delete all the entries after and then re-enter everything.
We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A true revelation for those in the private money lending industry.

Reviewed 6 years ago

It has given our company the tools needed to service our growing portfolio with ease.

Pros

The flexibility of customizing the various features to fix any private lending business model. The Mortgage Office is constantly evolving and fills many needs all in one.

Cons

It can be costly to get going. There are a lot of different add-on modules that may be needed to get the software to perform what you want it to.

AS
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Amy S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of Use for Servicing Residential Loans

Reviewed 3 years ago

Over the last 13years we have grown our business with The Mortgage Office. I appreciate the support team when we have questions or issues. We enjoy the Print & Mail service for 1099/1098s. The Custom Letters and Reports feature which utilizes Word's mail merge features.

Pros

From setting up a loan to applying payments and running escrow analysis. The software is full of features- Adjustable Interest Rates connected to WSJ - Not a Problem! End of Year Statements and 1099/1098s - Not a Problem! One of the Best Features is the Portal for both lenders and homeowners. Homeowners can make their payments on-line too!

Cons

It would like to be able to add the insurance information on the portal. The portal has continued to expand over the past years. I really like the 1099 and 1098 information being available on the portal.

JG
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James G.

Real Estate, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My experience with the mortgage office

Reviewed 4 years ago

It was brutal. We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract. This formal letter from their lawyer was also how we were notified of this supposed “issue”

Pros

Automated payments Loan management Been in the industry a long time

Cons

The software was very rigid Every support call came with a cost They threatened to hold our data hostage if we didn’t pay an extra $10,000.00 USD for breach of contract (because we used the software on multiple devices and the contract said we were only able to use it on one pc. (We use virtual pc and work from 3 different office locations)

NQ
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Nordany Q.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flexible Software

Reviewed 3 years ago

I have experienced worst after testing four other loan software. This is the best so far.

Pros

It a spreadsheet format for customers' main screen which is downloadable to Excel. Allows for flexibility of how data is displayed through "Smart Views." Though one would need help from Support to figure out the correct string to use. It allows for credit reporting, which a lot of our customers want.

Cons

The base Loan Origination module does not allow for payments to be divided monthly evenly if the first payment due date is not 30 days from contract signing. Tends to create balloon payments for that reason. One could pay to add another part to the software to take care of that issue. But in addition to paying for the upgrade one also pays 17% of that purchase price quarterly. Which leads to another...

JH
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Julie H.

Banking, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Just getting started

Reviewed 4 years ago

The biggest problem we've solved is a significant decrease in the amount of time it took to process payments. Our old system would take almost an entire day to move funds and notify participants, and now that can be accomplished in a matter of minutes.

Pros

We've been using this product for about 18 months. It has streamlined our payment processing so much - we're much more efficient now, which is always a good thing with a small company. The system is able to handle participations in an almost seamless manner.

Cons

While quite a bit can be customized, we're having some challenges customizing some reports for our participants based upon the overall portfolio. And I wish there was a better way to handle a mid-cycle interest rate change.

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