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The Mortgage Office Logo

Web-based mortgage and loan servicing software

Last updated: January 2025

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Table of Contents

The Mortgage Office - 2025 Pricing, Features, Reviews & Alternatives

What is The Mortgage Office?

The Mortgage Office by Applied Business Software is an integrated mortgage and loan servicing software for businesses of all sizes. The solution comprises multiple modules for loan origination and servicing, mortgage pool servicing, trust accounting, escrow administration and offers additional modules for managing mortgage rates, credit reporting and more.

The loan origination module is suitable for loans funded by private lenders and helps to prepare loan documents to ensure clients can close more loans in less time with accurate paperwork. The loan servicing module is a core module which helps to streamline the loan servicing activities. This module helps to precisely track loan charges; process payments with many flexible options and download the latest ARM index rate values directly into the system.

The Mortgage Office solution can be used to send bills and statements to borrowers via email. Users can schedule one-time, recurring or event driven loan reminders to be sent to borrowers. It also helps to automate various activities such as check printing and fund distribution between multiple sources. With mortgage pool servicing module, clients can determine the value of the pool at any time and manage partnerships, mortgage funds, LLCs and other non-performing loan pools.

Businesses can establish legal and accounting standards with the trust accounting module. The solution complies with state and federal regulations including CA-DRE and B&P code and also meets the accounting requirements set by the Federal Real Estate Settlement Procedure Act (RESPA).

Benefits of using The Mortgage Office

• The Mortgage Office can be used to service all types of loan format that includes commercial, conventional, construction, ARMs, GPM, lines of credit and more.

• Clients can schedule alerts for borrowers and automate payment reminders, monthly bills and statements via email.

• The solution helps to track loan delinquencies and late charge assessments with automatic notices.

• It offers the capability to automate the management of fund pools, REITS, partnerships, mortgage funds, LLCs, and non-performing loan pools.

• With the integrated escrow administration module, clients can meet the accounting and reporting requirements set by Federal Real Estate Settlement Procedures Act (RESPA) and maintain the escrow accounts on behalf of borrowers.

Starting from

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The Mortgage Office's key features

Most critical features, based on insights from The Mortgage Office users:

Accounting
Borrower Management
Payment Collection
Document Management
Loan Portfolio Management
Loan Processing

All The Mortgage Office features

Features rating:

Alerts/Notifications
Customizable Templates
Investor Management
Reporting & Statistics
Reporting/Analytics
Contact Management
Marketing Automation
Loan Management
Activity Dashboard
Collateral Tracking
Email Marketing
Lead Management
Escrow Management
Amortization Schedule
Pipeline Management
Electronic Payments
Data Import/Export
API
Third-Party Integrations
Compliance Management
Automatic Funds Distribution
Pricing Management
Pre-Qualification
Promissory Notes
Payment Tracking
Outsource Processing
Online Applications
Multi-Currency
Multi-Company
Multi-Channel Communication
Multi-Branch
Mortgages
Loan Servicing
Workflow Management
Visual Presentation
Transaction History
Third Party Loan Origination
Template Management
Task Scheduling
Task Management
Student Loans
Status Tracking
Self Service Portal
Secure Data Storage
Search/Filter
Scheduling
Rules-Based Workflow
Role-Based Permissions
Risk Management
Risk Assessment
Residential Mortgages
Reminders
Refinance Management
Real-Time Reporting
Property Tax Management
Contact Database
Construction Loans
Configurable Workflow
Communication Management
Commercial Mortgages
Client Portal
Client Management
Client Database
Cash Flow Management
Business Loans
Automated Decisioning/Underwriting
Auto Loans
Audit Trail
Asset Lifecycle Management
Approval Process Control
Activity Tracking
ACH Payment Processing
Accounting Integration
Access Controls/Permissions
Loan Origination
Lender Search
HUD Settlement Statements
Government Loans
For Borrowers
Financial Management
Financial Analysis
Electronic Signature
Electronic Applications
Document Storage
Digital Signature
Dashboard
Customizable Reports
Customizable Branding
Customer Statements
Customer Management
Customer Database
CRM
Credit Reporting

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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

The Mortgage Office pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

The Mortgage Office integrations (4)

Integrations rated by users

We looked through 278 user reviews, to identify which products are mentioned as The Mortgage Office integrations, and what is the users perception.

Integration rating: 5.0 (1)

The Mortgage Office support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

The Mortgage Office reviews

Overall rating

4.8

/5

278

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.52/10
Rating distribution

5

4

3

2

1

241

28

7

0

2

Pros
“Overall, I am impressed, especially by the ability to customize fields and save in formats that are ready for presentations to the board, or management.”
“TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.”
“And if you ever have any questions, you can always call customer support and they get back to you fast with how to resolve anything. I love that this software is easy to customize to your preference.”
Cons
“Customer service is helpless as they are not prepped for the updates and typically don't have the operating expertise to comprehend the full scope of the problem.”
“I don't like that if you noticed a mistake from last month and you have entered 5 entries since then that you have to delete all the entries after and then re-enter everything.”
“We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract.”

The Mortgage Office FAQs

Q. What type of pricing plans does The Mortgage Office offer?

The Mortgage Office has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of The Mortgage Office?

The Mortgage Office has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does The Mortgage Office support?

The Mortgage Office supports the following languages:
English


Q. Does The Mortgage Office support mobile devices?

The Mortgage Office supports the following devices:
iPad, iPhone


Q. Does The Mortgage Office offer an API?

Yes, The Mortgage Office has an API available for use.


Q. What other apps does The Mortgage Office integrate with?

The Mortgage Office integrates with the following applications:
QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, Microsoft Word


Q. What level of support does The Mortgage Office offer?

The Mortgage Office offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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