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Patriot Payroll vs Gusto Comparison

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Good recommendations?

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86pts

Overview

Category Leaders

Basic Payroll: $17/month + $4 per employee or contractor. You run payroll and handle your tax filings. Full Service Payroll:...

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

17

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

3.4K

5

4

3

2

1

2.9K

418

57

13

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

3.8K

5

4

3

2

1

2.8K

792

143

39

56

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The ease of using the software and how helpful the staff at Patriot are if you need help. They personally will walk you through the steps and make sure you are comfortable before you hang up.
Their full service payroll is a tremendous value and well worth it. For any questions during initial configuration or for making changes after up and running, Patriot support is outstanding.
The process is very easy to use, trustworthy as well as inexpensive for the quality of service you receive. When needing help from the Support Team they have all been extremely helpful.

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Cons

When i started i made some mistakes and instead of deleting and correcting I run another payroll and that caused headache and costly.
All our employees are not eligible for the same time off accrual, and the inability to change individual time-off/holiday settings was initially quite frustrating.
The set up was awful and Patriot left me on an island and did not finalize anything and failed to file any state reports.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features41
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Mobile
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features79
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Mobile
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Talent Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations5
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations151
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

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Kingfer Y.

Consumer Electronics, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Vice President

Reviewed 3 months ago
Pros

Easy to use and integrate most of the daily payroll functions..

Cons

No Health insurance add-on compare to Gusto payroll.

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Loretta M.

Accounting, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Patriot Payroll for small business

Reviewed 3 years ago

it does what i need it to do. I recommend it for small businesses with simple payroll needs

Pros

Nothing beat the price. It does what any small businesses need it to. not to mention, the additional 1099 feature and contractor payments.

Cons

Not as user friendly as their competitors such as gusto

AR
AvatarImg

Verified reviewer

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Awesome software...great price as well

Reviewed 5 years ago

I moved over from gusto because the price. And they do just as much as gusto. I recommend it to all my clients. They have excellent customer service. I have not had an issue with them.

Pros

Price is excellent especially for what you get.

Cons

When sending over to QB doesn't exactly send over as it hits the bank so you have to adjust so bank can be reconciled. For example, the employer and employee taxes are separated even though they are withdrawn as one lump sum.

Vendor response

Thank you for the terrific review! We love helping business owners keep their time and money!

ic
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ian c.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Love Patriot - Glad I heard all the ads on the radio

Reviewed 3 years ago

positive, straightforward. Only needed to contact support 2x in the last year and their FAQs are to the point and easy to deal with.

Pros

easy, straightforward, simple to use, none of the things I don't want/need as a small business owner

Cons

I moved to Patriot because of all the things I disliked about GUSTO. I don't have any complaints about Patriot after a year of use.

DB
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David B.

Accounting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Patriot Payroll logo

Patriot Payroll

No convincing argument to switch

Reviewed 2 years ago

Another payroll service. Nothing great. Wish they would add more value to my business - maybe then I'd stay. But, when the Gusto, Quickbooks, ADP, Paychex exist -- not sure why I'd use Patriot.

Pros

How quick you can be up and running Fairly intuitive overall structure

Cons

Color Scheme Reporting should be focused on the accountant and it seems to be focused on someone else. Not sure who.

CW
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Christina W.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Great Service

Reviewed a year ago
Pros

Setting up my account was simple enough. Whenever I couldn't understand something or made a mistake, customer service was quick to respond and help.

Cons

It doesn't sync with our leading software. We use Builder Trend for all our leads, customers, and employees, which syncs directly with Gusto payroll service. So we have to change payroll companies.

LB
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Laura B.

Accounting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Using Patriot as my full service Payroll for clients

Reviewed 4 months ago

I have used Gusto, OnPay, and QuickBooks payroll services before finding Patriot. The easy interface, 2-day processing, reliable tax filing, and excellent customer service has kept me a happy customer for 3 years and counting.

Pros

Price allows me to offer reliable service to clients while making money on my labor.

Cons

The integration to QuickBooks is not exact, but that may be a QuickBooks limitation.

VT
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Vinny T.

Information Technology and Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Recommend for small startup business

Reviewed 8 months ago
Pros

I had try Gusto, Rippling and Paylex. Patriot's customer service is super, there's always someone available to help and walk-thru the setup process for free. The customer service is very responsive. The rep is friendly and patience.

Cons

Patriot does not integrate with others 401k providers, it has only one option to choose from is Vestwell.

JA
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Jaylin A.

Health, Wellness and Fitness,

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Great Value for Payroll

Reviewed 7 years ago

This software does what you need it to do. I appreciate the simplicity and the value. I have the version that submits all my federal paperwork - more peace of mind.

Pros

This software does what you need it to do. I appreciate the simplicity and the value. I have the version that submits all my federal paperwork - more peace of mind.

Cons

It is slightly less user friendly than the previous software I was using, Gusto and it doesn't offer automatic payroll which I do miss. However, for a single employee corporation, I appreciate this low cost and effective way to run my payroll.

Vendor response

Thanks for the feedback, Jaylin! At the same time that we're committed to our competitive pricing, we're also always developing new features based on our customers' needs. Your comments will help make our software even better. Stick with us, and thanks for giving us a shot!

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David I.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Simple and affordable payroll to use once it's set up

Reviewed 2 years ago

The price was great for smaller clients who have simple payroll needs for a few employees, however a price increase was announces, putting Patriot just about on level ground as other payroll software like gusto and Onpay, but without the level of support offered by their competitors.

Pros

The price was great for smaller clients who have simple payroll needs for a few employees.

Cons

The setup is a bit cumbersome and onboarding is limited in scope.

GF
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Gandalf F.

Financial Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Great for tight budgets

Reviewed 3 years ago

Overall, Patriot has been a great tool and it freed me from the clutches of Intuit, maker of Quickbooks. I spend a fraction of what I used to pay Intuit and I get more features with better customer service. I also looked at Gusto and Paychex, but Patriot was the cheapest option with the most features, hands down.

Pros

I signed up as a Partner and got 50% discount off the retail rates. I like that the full service payroll handles all the tax remittances and reporting. Plus, I generated W-2s with the click of a button.

Cons

My biggest disappointment was the 4 day lead time on Direct Deposit. We typically set up pay periods to end on Saturday, so we had to run payroll on Monday in order to make direct deposit show up on Friday. That left no cushion of time and a holiday pushed the direct deposit back to the following Monday! The "solution" was to Prefund the Payroll by giving Patriot a "Deposit" that they used for each payroll and then "refilled" to the set amount. Luckily, this worked for my some of my clients, but many of them can't afford to tie up that much cash. This may be a deal breaker for some companies.

OL
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Omar L.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Patriot Payroll logo

Patriot Payroll

Way better than Quickbooks

Reviewed 2 years ago

Easy set up, reasonably priced and it can grow with our company.

Pros

I originally chose to do payroll with QuickBooks and I regretted almost immediately. Their customer service is terrible. To the point that if I was going to wait I still would not have been able to do payroll because I still have not received a call back and it has been 5 weeks. I also tried other sites like Payroll4free, Gusto and ADP. None were as easy to set up or as reasonably priced as Patriot.

Cons

I wish it provided more services for small companies like ours without the added cost. Especially since we only have two employees and pay the same as someone with 20 employees minus the employee charge.

JC
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John C.

Security and Investigations, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

The best payroll solution!

Reviewed 6 years ago

After trying all the major payroll solutions (Xero, Patriot, Quickbooks, Square, Zenefits) this was by far the easiest to setup and the easiest to manage. Payroll takes minutes.

Pros

Super easy to use for administrators and employees. Super easy to transfer existing payroll date from a previous provider. Customer support is fast, nice, and very helpful. The website is user friendly.

Cons

Would like to see a mobile app for employees and administrators.

LB
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Lisa B.

Accounting, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Gusto

Great product however not the best value.

Reviewed 3 years ago

My clients liked it. It was easy to use. I found it cost prohibitive.

Pros

The interface and ease of use is great! My clients and their employees prefer it.

Cons

The costs and benefits for Accountants is not as good as other options such as Patriot

JD
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Jeffery D.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Gusto

Not very ethical

Reviewed a year ago

Very poor service and they really do not care about fixing problems they cause

Pros

see some good things but the bad offsets the good

Cons

customer service and taking payroll and not paying employees for 4 day after payroll suppose to pay

SS
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Sushmita S.

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Amazing experience

Reviewed a month ago

Value for money ,easy to use, Good features.

Pros

Gusto is the best overall payroll, gusto let you run payroll in minutes, with automatic state.

Cons

Unlimited payroll runs, transparent pricing .

Vendor response

Hello Sushmita, We're delighted to hear about your amazing experience with Gusto. It's fantastic that you find Gusto the best overall for payroll, allowing you to run it quickly with automatic state calculations. We appreciate your feedback on the unlimited payroll runs and transparent pricing. We strive to provide value for money with our easy-to-use platform and robust features. Thank you for choosing Gusto for your payroll needs! -Gusto

AR
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Verified reviewer

Insurance, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Small Business = Great Tool

Reviewed 5 years ago
Pros

Less fees than traditional payroll software.

Cons

Payroll is run substantially sooner than other payroll software, with processing and payday taking about 4 business days.

BD
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Brenda D.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Highly recommended

Reviewed 3 years ago

I recommend Gusto payroll to ALL my clients that have payroll

Pros

Ease of use, intuitive, tax compliance in ALL 50 STATES!

Cons

Wait times can be too long when contacting support

NG
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Nina G.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great for Small Businesses with Minimal Employees

Reviewed 3 years ago

Affordable option that made payroll and employee tracking easy and quick.

Pros

Easy to use and effective for managing our small business. Price is appropriate for how much management we need. Very user friendly and walks you through everything you need for compliance step-by-step. We were able to get a hold of customer service very easily when we had a question. The auto-generated PPP forgiveness information was also great.

Cons

Our payroll schedule didn't sync up to any of the options but it was still easy to use to run payroll.

MH
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Michael H.

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Affordable but poor

Reviewed 5 years ago

I chose Gusto because they seemed to have it all - great price, online access, intuitive software, etc. But after using them for about a year or more I wish that there was another company that I could find to replace them. Their customer support takes several days to resolve simple software issues (e.g. pay period change feature won't work) and the assigned "partner" at Gusto is just a glorified salesman. But I ultimately stay with Gusto because most of my clients are single-member S-Corps and don't need all of the bells and whistles other HR platforms force you to pay for.

Pros

Auto pilot payroll, self-help online payroll, intuitive software, affordable.

Cons

Customer support, software glitches, tax filing mistakes.

SS
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Steven S.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Payroll Product Review

Reviewed 4 years ago

Payroll

Pros

The ease in the ability of a bookkeeper to track and print payroll reports as needed.

Cons

I did not have any issues while using this product

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Christina M.

Consumer Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto logo

Gusto

Gusto is all you need

Reviewed 5 years ago

Payroll

Pros

Gusto stands out from the crowd by providing consistent, reliable services we can all count on.

Cons

There is nothing I didn’t like. I liked everything.

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Erica W.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Gusto

Most Simple, Cost Effective Payroll System Available

Reviewed 9 years ago

We switched to Zenpayroll after being with ADP for a couple of years. ADP had an over-complex interface and a very costly fee structure. We trialed Wave Payroll which was an improvement but still not as streamlined as we were looking for and the payroll functions were a bit clunky. ZenPayroll has literally been a godsend. It probably takes less than 3 minutes to run a payroll, the team likes the quirky payday emails they get and the cost structure is scalable for a business of ANY size.

Pros

Simple interface with easy functionality

Cons

Missing total payroll cost before processing.

AR
AvatarImg

Verified reviewer

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Great software

Reviewed 5 years ago
Pros

Great software. A little pricey for what it does but customer service is easy to work with.

Cons

Submitting payroll can be time consuming

NS
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Nathan S.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

So easy to use

Reviewed 5 years ago
Pros

Our payroll is now on auto pilot making payroll super easy

Cons

Switch in the middle of the year for NY customers required extra effort

AR
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Verified reviewer

Law Practice, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great payroll product

Reviewed 5 years ago

Really great.

Pros

It makes paying quarterly taxes a cinch! Very easy to use interface.

Cons

They withdraw payroll from your account about 5 days before payroll is paid out. That's a long time in my opinion.

JS
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John S.

Education Management, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gusto

Good program

Reviewed 5 years ago
Pros

Ease of access use in terms of adding and deleting personal in regards to payroll.

Cons

Difficult to use for internal payroll policies.

DR
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Damon R.

Telecommunications, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gusto

Gusto review

Reviewed 2 years ago

Overall gusto was a decent company

Pros

The look the website had was pretty cool

Cons

I did not like payroll verification process

AR
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Verified reviewer

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Great for Ongoing Payroll

Reviewed 4 years ago

Overall this would be great but because we needed to file reports for the previous year this did not work for us.

Pros

I like the fact that this software handles not just payroll and checks but also calculates and remits payroll taxes.

Cons

Not really something that matters for most people, but Gusto cannot file reports for payroll periods that it did not process payroll.

MW
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Mary W.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Best Payroll Service

Reviewed 5 years ago
Pros

EXTREMELY user friendly with so many features and customization

Cons

No cons! I have experience with several payroll companies and have never found a payroll company that I had no complaints about!

AR
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Verified reviewer

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gusto

Gusto is one of the best software that handle your firm expenses

Reviewed 3 years ago

the overall experience with gusto is that it save me a lot of time and do calculation of my employees salaries and that saves me a lot of efforts

Pros

what i like the most about gusto is payroll on autopilot which is handling the payroll when u don't need to control payroll again

Cons

what i like least about gusto that the support team isn't available 24/7

LM
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Lissette M.

Veterinary, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Gusto is great

Reviewed 2 years ago

Payroll management

Pros

Great interphase, great user experience, user-friendly, and just beautiful to look at.

Cons

Features are fine for what I use. In the future, if my team expands and I need to use more features I will put a review.

EK
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Eli K.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Great product!

Reviewed a year ago

Amazing support! Great UX! We have been using gusto for over a year now and I am amazed at how easy and transparent they are with everything payroll related!

Pros

Gusto is super easy to use and make payroll & payroll taxes super seamless!

Cons

I was unable to offer health insurance to just myself prior to hiring additional employees.

km
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kristen m.

Accounting, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gusto

More positives than negatives!

Reviewed 6 years ago
Pros

I love that I get instant notifications within the dashboard.

Cons

Not as customizable as other payroll programs.

AR
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Verified reviewer

Entertainment, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Easy and Reliable

Reviewed 6 years ago

easy solution after setup is done it takes about one minute every two weeks!

Pros

The easy understanding of the interface!

Cons

Unfortunately, My ability to forget run payroll

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Chris H.

Accounting, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gusto

Easy to use and great support

Reviewed 6 years ago

Simple payroll

Pros

It is a simple to setup, use, and to fix problems. There is a lot of customization and the support is great.

Cons

Not much to say here. They help with a lot of things. That is not to say there aren't flaws or areas to improve, just nothing that really comes to mind.

CH
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Christine H.

Accounting, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gusto

Painless payroll

Reviewed 5 years ago

The payroll is easy to use and customer support is good. If you make and error just cancel payroll on same day before 7 pm and redo it. Great feature.

Pros

Simple and straight forward payroll. Even with work arounds on special payroll runs

Cons

Customization on reporting. There are standard reports and very little ways to adjust.