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Gusto Logo
Gusto
4.7
(3.7K)

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Gusto is the all-in-one HR platform for growing businesses.

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(36)

Gusto Pricing, Features, Reviews and Alternatives

Gusto product overview

Price starts from

6

/user

Per month

What is Gusto?

Built for businesses at any stage, Gusto is a proven partner to help grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Key benefits of using Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Webinars
Documentation
Live Online
Videos

Gusto pricing information

Value for money

4.5

/5

3.7K

Starting from

6

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gusto features

Functionality

4.5

/5

3.7K

Total features

67

5 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third Party Integrations
Employee Database
Reminders
Employee Management
Employee Profiles

Gusto users reviews

Overall Rating

4.7

/5

3.7K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

2.7K

763

133

35

48

Why do users choose Gusto?

What would users change about Gusto?

Pros
Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.
Cons
Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.
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Amin A.

Founder, Executive Director

Media Production, 11-50 employees

Review source

Overall Rating

Literally spoiled me it’s so easy

Reviewed 3 years ago

Transcript

Amin A: My name is Amin, I'm the executive director of a online publishing company and I give Gusto a...

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David F.

CEO

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Could not be easier of bette customer support

Reviewed 3 years ago

Transcript

David: Hi, I am David, I'm the CEO and founder of a marketing agency, and I give Gusto a five out of...

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Trevor H.

Marketing and Advertising, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best platform for payroll, benefits & more

Reviewed 3 years ago

Overall it has been great to have everything in one place. Before we used Zenefits and Gusto and moved everything to Gusto. Its been a good move.

Pros

It simple to use and does everything we need to run the primary administrative tasks for our business.

Cons

The HSA feature did not move over seamlessly from Zenefits and is more expensive for a small team to have and the 401k option has been a bit of work to get moved over.

ST
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Shannon T.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Payroll software

Reviewed 2 months ago

pretty pleased

Pros

the mascot is cute and i like the way he leads the way

Cons

nothing, i have found it pretty easy to figure out whatever it is i'm looking for,

PB
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Piyush B.

Information Technology and Services, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Decent tool for hr management

Reviewed 19 days ago
Pros

Gusto is very easy to use all features are simple and easy.

Cons

Lake of updates from gusto. Lake of new features and so many issues with current system.

AR
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Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gusto review

Reviewed 3 months ago

Overall experience is good but there is some space for improvement.

Pros

It has a user friendly interface and has an affordable price.it can easily integrate with other tools.

Cons

It has limited customization and reporting capabilities and also limited scalability.

RC
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Renee C.

Construction, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great product with ease of use!

Reviewed a month ago

Great product, we use it weekly with ease.

Pros

The customer service team were quick to help get us set up and were very informative about the different features of Gusto.

Cons

It cannot be connected to our current timeclock but that has not impacted us much.

Gusto FAQs

Q. What type of pricing plans does Gusto offer?

Gusto has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription


Q. Who are the typical users of Gusto?

Gusto has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Gusto support?

Gusto supports the following languages:
English

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Q. Does Gusto offer an API?

No, Gusto does not have an API available.

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Q. What other apps does Gusto integrate with?

Gusto integrates with the following applications:
Aplos, 7shifts, Jirav, allGeo, Lattice, Shopify Plus, GitHub, Sling, Dropbox Business, neo.tax, Webex, Uptick, AttendanceBot, Breezy, Time Tracker, OnTheClock.com, Brex, Bookkeeper360, Deputy, VGS, Guideline, QuickBooks Online Advanced, PerformYard, SINC, Vagaro, Expensify, Synder, Housecall Pro, QuickBooks Time, Google Workspace, Workyard, ZarMoney, Trello, Box, FreshBooks, Procare Solutions, KeldairHR, Dext Prepare, Vanta, Hubstaff Tasks, Trainual, WizeHire, AccountingSuite, Traliant, Clover, When I Work, QuickBooks Desktop Enterprise, BambooHR, ZipBooks, Workiz, Buildertrend, ClockShark, EasyLlama, ChartHop, WorkforceHub, SpotOn, Online Check Writer, Bonusly, Timeero, Quickbooks Online, JazzHR, Homebase, Veryfi Receipts OCR & Expenses, Secureframe, monday.com, 15Five, Hubstaff, Accelo, Greenhouse, Lendio, Asana, Xero, ApplicantPRO, Veryfi OCR API & SDK, Brandly, Dataddo, Shopify

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Q. What level of support does Gusto offer?

Gusto offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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Related categories