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Gusto

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Gusto is the all-in-one HR platform for growing businesses.

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Gusto Pricing, Features, Reviews and Alternatives

Gusto product overview

Price starts from

6

/user

Per month

What is Gusto?

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Key benefits of using Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
- Businesses save an average of $90 per month on payroll and HR administration costs since switching to Gusto

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Webinars
Documentation
Live Online
Videos

Gusto pricing information

Value for money

4.5

/5

3.8K

Starting from

6

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gusto features

Functionality

4.5

/5

3.8K

Total features

79

10 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Reporting & Statistics
Alerts/Notifications
Customizable Reports
Employee Database

Functionality contenders

Gusto users reviews

Overall Rating

4.6

/5

3.8K

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

2.8K

788

142

39

56

Why do users choose Gusto?

What would users change about Gusto?

Pros
Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.
Cons
Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.

Overall rating contenders

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David F.

President

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Could not be easier of bette customer support

Reviewed 4 years ago

Transcript

David: Hi, I am David, I'm the CEO and founder of a marketing agency, and I give Gusto a five out of...

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Amin A.

Founder, Executive Director

Media Production, 11-50 employees

Review source

Overall Rating

Literally spoiled me it’s so easy

Reviewed 4 years ago

Transcript

Amin A: My name is Amin, I'm the executive director of a online publishing company and I give Gusto a...

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Alicia D.

Legal Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I’m an employment lawyer and I consistently recommend Gusto to my clients

Reviewed 4 years ago

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros

Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons

I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

CB
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Charlotte B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Checks all the boxes

Reviewed 2 months ago
Pros

easily the simplest and easiest payroll system we have used. easy for HR and easy for employees to manage

Cons

employees can edit their time with a little more freedom than id like to give

ic
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ian c.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Wasted my time and money, was literally counting the days until the end of the fiscal year.

Reviewed 3 years ago

negative, cumbersome, patronizing, too expensive.

Pros

Nothing. I was migrated to it from XERO, when they decided to no longer do payroll

Cons

Honestly, I HATED the stupid animated piggy bank. Probably seems trivial, but it seemed emblematic of a company that was more concerned about making their software look like an iPhone app, than making it work well. The payroll was cumbersome. It woudn't let me do payroll early, or late. It basically made me run payroll within a two day window. Bank account low? Still made you run payroll, or...

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Ellenore K.

Machinery, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool for mid-size business

Reviewed 3 months ago
Pros

I like the ability to keep track of many employees and their pay information.

Cons

Nothing that I’d change. Great product, no complaints!

II
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Ing. Ind. Manuel N.

Business Supplies and Equipment, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Optimize payroll payment time and administration

Reviewed 2 months ago
Pros

It is very easy to use, its interface is simple and easy to use for employees and the administrator.

Cons

Their support is not so agile, a response can take a few days, it is something they must improve on since there are other platforms with better response times.

Gusto FAQs

Q. What type of pricing plans does Gusto offer?

Gusto has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Gusto?

Gusto has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Gusto support?

Gusto supports the following languages:
English


Q. Does Gusto offer an API?

No, Gusto does not have an API available.


Q. What other apps does Gusto integrate with?

Gusto integrates with the following applications:
Aplos, 7shifts, Jirav, allGeo, Lattice, Shopify Plus, GitHub, Sling, Dropbox Business, neo.tax, Webex, Uptick, AttendanceBot, Breezy, Time Tracker, OnTheClock.com, Brex, Drata, Bookkeeper360, Deputy, VGS, Guideline, QuickBooks Online Advanced, PerformYard, SINC, Vagaro, Expensify, Synder, Housecall Pro, QuickBooks Time, Google Workspace, Workyard, ZarMoney, Trello, Box, FreshBooks, Procare Solutions, KeldairHR, Dext Prepare, Vanta, Hubstaff Tasks, Trainual, Wizehire, AccountingSuite, Traliant, Clover, When I Work, QuickBooks Desktop Enterprise, BambooHR, ZipBooks, Workiz, Buildertrend, ClockShark, EasyLlama, ChartHop, WorkforceHub, SpotOn, Online Check Writer, Bonusly, Timeero, QuickBooks Online, JazzHR, Homebase, Veryfi Receipts OCR & Expenses, Secureframe, monday.com, 15Five, Hubstaff, Accelo, Greenhouse, Lendio, Asana, GoalSpan, Xero, ApplicantPRO, Veryfi OCR API & SDK, Brandly, Dataddo, Shopify


Q. What level of support does Gusto offer?

Gusto offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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