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Gusto Pricing, Features, Reviews and Alternatives
Gusto product overview
Key benefits of using Gusto
- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
Typical customers
Platforms supported
Support options
Training options
Gusto pricing information
Value for money
4.5
/5
3.4K
Starting from
39
Per month
Per Feature
Value for money contenders
Gusto features
Functionality
4.5
/5
3.4K
Total features
63
5 categories
Functionality contenders
Gusto users reviews
Overall Rating
4.7
/5
3.4K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.83/10
5
4
3
2
1
2,596
697
122
29
44
Why do users choose Gusto?
What would users change about Gusto?
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Guranjan S.
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Tess B.
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Anonymous Reviewer
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OLADIPO O.
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Anonymous Reviewer
Overall rating contenders
Amin A.
Founder, Executive Director
Media Production, 11-50 employees
Review source
Transcript
Amin A: My name is Amin, I'm the executive director of a online publishing company and I give Gusto a...
David F.
CEO and Founder
Marketing and Advertising, 1-10 employees
Review source
Transcript
David: Hi, I am David, I'm the CEO and founder of a marketing agency, and I give Gusto a five out of...
Kalen Rainbow K.
Verified reviewer
Sports, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
My experience managing Gusto is from the POV of a company with seasonal employees, but I also worked at two other companies that used it. That's the thing: there's great carryover if someone already worked for a company that used Gusto, as administrators can access any stored documents easily (and the employees don't have to worry about uploading a new form every time). It makes tracking tax forms a lot easier, knowing that they're always going to be in the same place. Running payroll is mostly intuitive as well, though there's a bit of a learning curve involved to make sure all the automations are as needed.
Gusto makes it easy to interface with all your employees, making direct deposits and tax forms a breeze.
Honestly, I can't find any downsides that outweigh the benefits of Gusto for our small business. If anything, it challenges me (as a manager with not a lot of administrative experience, as we don't have a separate department to take care of it) to learn the ins & outs. This can be a learning curve when it comes to, say, automations and admin permissions, but a gentler one than I would expect.
Monica R.
Hospitality, 51-200 employees
Review source
Share this review:
The Gusto team is super helpful and knowledgeable about their product and services. It was a great experience.
Quick and easy to set up. Everything you need to run your HR and payroll department
It's a great tool and resources for small businesses
Eugene W.
Computer Software, 1-10 employees
Used monthly for 2+ years
Review source
Share this review:
You have to monitor everything that is processed from them. My mistake. Do not rely on their quality. You have to keep tabs on everything.
Online, payrol. my accountant had access
Have a tax issue where Gusto failed to file 940 and was a year late on a 941. I didnt check this (foolish me, though I was paying a service for this). I have a tax liability now. The main issue is that if you call customer service, there is NO ONE beyond the front line service. NO ONE from the tax department will call you, speak with you, or give you an update. You will get a canned email "we...
Anonymous Reviewer
Verified reviewer
Food & Beverages, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.
Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.
Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.
Dominic C.
Health, Wellness and Fitness, 11-50 employees
Used daily for 1-2 years
Review source
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Overall pleased with the software and it's been helpful to streamline our payroll.
The product was relatively easy to set up and to use. The customer service is helpful to talk through any issues we were having. Pretty straightforward overall.
The one issue we have with it is that it takes a couple days for direct deposit Training videos would be helpful. Can't pay an hourly rate and also commission
Gusto FAQs and common questions
Q. What type of pricing plans does Gusto offer?
Gusto has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto offer an API?
No, Gusto does not have an API available.
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
Aplos, 7shifts, Jirav, allGeo, Lattice, Shopify Plus, GitHub, Sling, Dropbox Business, neo.tax, Webex, Workforce, AttendanceBot, Breezy, Time Tracker, OnTheClock.com, Brex, Bookkeeper360, Deputy, VGS, Guideline, QuickBooks Online Advanced, PerformYard Talent, SINC, Vagaro, Expensify, Synder, Housecall Pro, QuickBooks Time, Google Workspace, Workyard, ZarMoney, Trello, Box, FreshBooks, Procare Solutions, KeldairHR, Upserve, Dext Prepare, Vanta, Hubstaff Tasks, Trainual, WizeHire, AccountingSuite, Traliant, Clover, When I Work, QuickBooks Desktop Enterprise, BambooHR, ZipBooks, Workiz, BuilderTREND, ClockShark, EasyLlama, ChartHop, WorkforceHub, SpotOn, Online Check Writer, Bonusly, Timeero, Quickbooks Online, JazzHR, Homebase, Veryfi Receipts OCR & Expenses, Secureframe, monday.com, 15Five, Hubstaff, Accelo, Greenhouse, Sunrise, Asana, Xero, ApplicantPRO, Veryfi OCR API & SDK, Brandly, Dataddo, Shopify
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum
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