Payroll Mate vs NEOGOV

Paylocity

Rippling

BambooHR

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

Principal

The customer service was poor, and for this reason I will not buy this software again.  

General manager

very bad, no customer service at all, the dont respond my emails and they would refund me if I sent the invoice of another product I had to buy and they did not refund anything

Accountant

I did call customer support to get help and the lady on the phone was really nice but she did tell me to send an email to the technical support team as they've never had this happen before.

Payroll Mate is a payroll software that fits the needs of accountants and small to mid sized businesses to calculates net pay, federal withholding tax, Social Security tax, Medicare, state and more. Also supports payroll pay periods, prints checks, prepares payroll forms 941, 944, 940, W2 and W3.

401(k) Tracking

Accounting

Benefits Management

Check Printing

Direct Deposit

Employee Portal

For Small Businesses

Multi-State

Payroll Management

Payroll Reporting

Tax Compliance

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Most users consider Payroll Mate a great value for the money, as they highlight its affordability and reasonable yearly fee. Some reviewers feel it is cost-effective, though a few users report higher costs for multiple sites and limited value for specific needs.

Value for money

By industry, Payroll Mate reviewers are most commonly professionals in accounting (30%). The most frequent use case for Payroll Mate cited by reviewers is payroll (60% of reviewers).

Payroll Mate

Windows

Linux

ADP Workforce Now

Payroll Mate Payroll Software

it wasnt compatible with Mac and the would refund me if I sent the invoice of another product but there was no further communication nor follow up

Onwer

Mainly because I cannot get a hold of these people unless I'm trying to purchase something.  

Church Secretary

Somewhat the lack of training to implement/utilize the program.

The overall ease of using the program for payroll and w-2's.

Article Trainee

Easy in payroll creation and management and enhanced ease reporting to different stakeholders or related parties like management, employees or government.

Paralegal/Office Mgr.

Payroll Mate was so easy to use, takes less time to enter payroll for check printing, and Quarterly and year-end Tax reporting takes only minutes.   

I'm just trying to check out a product and if I'm already having to call tech support I'm just going to move on as it tells me what I'll be in for trying to use the product.

Payroll Mate does everything Quickbooks Payroll did at a fraction of the cost, AND it is user friendly!

Our primary inventory software also has built in payroll features, which we utilize by just making lump bi-weekly entries, as Payroll Mate and our software do not talk.

owner

You can't find a better payroll program for the price!!!  

Customer Support

Pricing

Problem Resolution

Training and Learning Curve

Phone Support

Data Import

Ease of Use

Freelancers

Small Business

Large Enterprises

Mid-size Business

Most users consider Payroll Mate a great value for the money, highlighting its affordability compared to other payroll solutions and appreciating that it allows running multiple companies without extra charges or monthly subscription fees. They indicate the yearly fee is reasonable and the software offers robust functionality for its price. Some reviewers feel it is a cost-effective alternative to more expensive products. However, a few users report that serving multiple business sites can become expensive and some find it costly compared to certain competitors, with occasional comments about limited value for specific needs.

Real Business Solutions

100Hires

100Hires is an applicant tracking system that helps simplify recruitment. With resume parsing, customization, integrations, and a sourcing tool, it's a user-friendly, all-in-one platform for hiring top candidates. With the ATS, users will be able to attract, interview, and hire top talent faster than ever before.

CEIPAL ATS

AI-powered recruitment platform that sources, matches, and engages top talent across 200+ channels. Built for staffing firms and healthcare agencies to reduce time-to-fill and boost recruiter productivity.

Human resources specialist 

Sometimes it can be inflexible for our purposes and customer service is not always able to assist the way we would need.

Administrative Analyst

Closing help desk tickets on non-business days not giving agency opportunity to respond due to business hours

HR Generalist

The customer service has been great; training has been very useful; the quarterly user conference calls are helpful.

Senior Management Analyst

Their customer service is outstanding, and it demonstrates the value they place on us, the customer.

NEOGOV provides a configurable and user-friendly applicant tracking system tailored to meet the unique demands of public sector recruitment. Our solution, Insight, enhances your hiring process by automating key tasks and ensuring compliance. 

360 Degree Feedback

Activity Dashboard

Activity Tracking

Alerts/Notifications

Applicant Tracking

Application Management

Assessment Management

Background Screening

Blended Learning

Boolean Search

Built-in Course Authoring

Calendar Management

Candidate Management

Candidate Profiles

Candidate Tracking

Career Development

Careers Page

Collaboration Tools

Compliance Management

Compliance Tracking

Course Management

Course Tracking

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Management

Electronic Forms

Electronic Signature

Email Management

Email Marketing

Employee Database

Employee Engagement

Employee Handbook

Employee Management

Employee Onboarding

Employee Profiles

Employee Training

For Government

Goal Setting/Tracking

HR Management

Individual Development Plans

Internal HR

Interview Management

Interview Scheduling

Job Board

Job Management

Job Posting

Job Requisition

Learning Paths/Tracks

Mobile Access

Offboarding

Onboarding

Ongoing Performance Tracking

Orientation Workflow Management

Peer Appraisals

Performance Management

Performance Review Management

Pipeline Management

Real-Time Reporting

Recruiting Firms

Recruitment Management

Reference Checking

Reminders

Reporting/Analytics

Reporting & Statistics

Resume Database

Resume Parsing

Resume Search

Resume Storage

Review Cycle Tracking

Scoring

SCORM Compliance

Self Assessment

Self Service Portal

Skills Assessment

Social Media Integration

Social Recruiting

Tagging

Talent Management

Task Management

Tests/Assessments

Third-Party Integrations

Time Tracking

Training Management

Weighted Performance Measures

Workflow Management

By industry, NEOGOV reviewers are most commonly professionals in government administration (56%). The most frequent use case for NEOGOV cited by reviewers is recruiting (45% of reviewers).

Users and use cases

Reviewers indicate NEOGOV is more economical than other enterprise HR systems when purchasing only needed modules. Some users say customization helps avoid extra costs, but reviewers report expenses rise quickly with added features and no free trial.

NEOGOV is a recruiting solution with key features that include candidate tracking, job posting, application management, onboarding, and employee database management, and more.

NEOGOV

Web-based

Android

iPhone

iPad

Workday HCM

Oracle Taleo Cloud

UKG Ready

UKG Pro

iCIMS Hire

PerformYard

Trakstar Perform

Recruit Module

Develop Module

Manage Module

Comply Module

High and fragmented costs

HR Operations Manager

Cost is getting unaffordable and not competitive.

Talent Aquisition Analyst

The price is a bit much for the attract feature.

62% of reviewers feel negative about NEOGOV’s pricing. Some users say the overall cost is high, especially for smaller organizations or those needing multiple modules. Reviewers indicate that adding new features or components often requires additional purchases, which can make the platform unaffordable for some. Some reviewers find that the expense of implementation and ongoing licensing is difficult to justify, and they are frustrated by the need to pay extra for add-ons they consider essential.

Frequent technical glitches

Manager of Civil Service

There are a lot of glitches and issues we run into in NYS.  

Recruitment Project Analyst

NEOGOV has expanded to offer more modules, which is great on the surface but we have noticed a decline in the quality of service with the Help Desk. When we discover a glitch, the staff don't have an answer on how to resolve the matter.

83% of reviewers feel negative about bugs and issues in NEOGOV. Some users report encountering glitches, system errors, and limitations that disrupt their workflow. Reviewers indicate that troubleshooting can be unintuitive, and they often need to create their own workarounds. Some reviewers find the platform clunky, with problems switching between modules and occasional slow page loads. Users say unresolved technical issues and inconsistent support responses can be frustrating and hinder full use of the software.

Continuous product enhancements

Learning Technologist

Also I love how they continuously incorporate feedback from customers to improve their products.

HR Payroll Assistant

The fact that they are always working to improve it is amazing, especially as those improvements are ACTUALLY improvements, unlike many software companies that make things so much harder every time they update something.

96% of reviewers feel positive about the improvements in NEOGOV. Some users report that the company consistently seeks and implements meaningful updates based on customer feedback. Reviewers appreciate that enhancements genuinely address user needs, rather than complicating workflows. Some reviewers find that regular improvements have streamlined HR processes and increased efficiency. Users say they notice ongoing innovation and new features that enhance their experience. Reviewers indicate that the commitment to continuous development makes them optimistic about future updates and system capabilities.