Payroll Mate vs Personio

Paylocity

Rippling

BambooHR

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

Principal

The customer service was poor, and for this reason I will not buy this software again.  

General manager

very bad, no customer service at all, the dont respond my emails and they would refund me if I sent the invoice of another product I had to buy and they did not refund anything

Accountant

I did call customer support to get help and the lady on the phone was really nice but she did tell me to send an email to the technical support team as they've never had this happen before.

Payroll Mate is a payroll software that fits the needs of accountants and small to mid sized businesses to calculates net pay, federal withholding tax, Social Security tax, Medicare, state and more. Also supports payroll pay periods, prints checks, prepares payroll forms 941, 944, 940, W2 and W3.

401(k) Tracking

Accounting

Benefits Management

Check Printing

Direct Deposit

Employee Portal

For Small Businesses

Multi-State

Payroll Management

Payroll Reporting

Tax Compliance

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Most users consider Payroll Mate a great value for the money, as they highlight its affordability and reasonable yearly fee. Some reviewers feel it is cost-effective, though a few users report higher costs for multiple sites and limited value for specific needs.

Value for money

By industry, Payroll Mate reviewers are most commonly professionals in accounting (30%). The most frequent use case for Payroll Mate cited by reviewers is payroll (60% of reviewers).

Payroll Mate

Windows

Linux

ADP Workforce Now

Personio

Deel

UKG Pro

ADP TotalSource

Paycom

Payroll Mate Payroll Software

it wasnt compatible with Mac and the would refund me if I sent the invoice of another product but there was no further communication nor follow up

Onwer

Mainly because I cannot get a hold of these people unless I'm trying to purchase something.  

Church Secretary

Somewhat the lack of training to implement/utilize the program.

The overall ease of using the program for payroll and w-2's.

Article Trainee

Easy in payroll creation and management and enhanced ease reporting to different stakeholders or related parties like management, employees or government.

Paralegal/Office Mgr.

Payroll Mate was so easy to use, takes less time to enter payroll for check printing, and Quarterly and year-end Tax reporting takes only minutes.   

I'm just trying to check out a product and if I'm already having to call tech support I'm just going to move on as it tells me what I'll be in for trying to use the product.

Payroll Mate does everything Quickbooks Payroll did at a fraction of the cost, AND it is user friendly!

Our primary inventory software also has built in payroll features, which we utilize by just making lump bi-weekly entries, as Payroll Mate and our software do not talk.

owner

You can't find a better payroll program for the price!!!  

Customer Support

Pricing

Problem Resolution

Training and Learning Curve

Phone Support

Data Import

Ease of Use

Freelancers

Small Business

Large Enterprises

Mid-size Business

Most users consider Payroll Mate a great value for the money, highlighting its affordability compared to other payroll solutions and appreciating that it allows running multiple companies without extra charges or monthly subscription fees. They indicate the yearly fee is reasonable and the software offers robust functionality for its price. Some reviewers feel it is a cost-effective alternative to more expensive products. However, a few users report that serving multiple business sites can become expensive and some find it costly compared to certain competitors, with occasional comments about limited value for specific needs.

Real Business Solutions

Reviewer

There are numerous ways for you to get support, including The Community and direct support by phone, email, or screensharing.

Administrative Director

Personio is great value for money and the customer support is fantastic.  

All HR processes in one tool: Personio offers a centralized HR platform that automates and simplifies all core HR jobs across the entire employee lifecycle. You benefit from data and processes that are seamlessly integrated with each other.

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Applicant Tracking

Application Management

Approval Process Control

Approval Workflow

Assessment Management

Attendance Tracking

Audit Trail

Calendar Management

Candidate Management

Candidate Profiles

Candidate Sourcing

Candidate Tracking

Career Development

Careers Page

Clock In/Out

Collaboration Tools

Commenting/Notes

Communication Management

Compensation Management

Compensation Plan Modeling

Competency Management

Compliance Management

Compliance Tracking

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Data Visualization

Document Management

Document Storage

Electronic Forms

Electronic Signature

Email Management

Email Templates

Employee Database

Employee Engagement

Employee Handbook

Employee Management

Employee Onboarding

Employee Profiles

Employee Self Service

Feedback Management

Goal Management

Goal Setting/Tracking

HR Management

HR Metrics Library

Internal HR

Interview Management

Interview Scheduling

Job Board

Job Description Management

Job Management

Job Posting

Job Requisition

Leave Tracking

Mobile Access

Mobile App

Multi-Country

Multi-Location

Offboarding

Onboarding

Organizational Charting

Orientation Workflow Management

Overtime Calculation

Performance Appraisal

Performance Management

Pipeline Management

Process/Workflow Automation

Project Time Tracking

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recruitment Management

Reminders

Reporting/Analytics

Reporting & Statistics

Resume Parsing

Resume Storage

Role-Based Permissions

Search/Filter

Secure Data Storage

Self Service Portal

Sick Leave Tracking

Some reviewers feel Personio offers a good price-performance ratio for startups, and they appreciate early adopter discounts. However, some users report frequent price increases, and they find essential features often require costly add-ons, making pricing inflexible.

Reviews for Personio come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Computer Software (11%), and Financial Services (7%). The most frequent use case for Personio cited by reviewers is human resources (77% of reviewers).

Web-based

Android

iPhone

iPad

Workday HCM

SAP SuccessFactors HCM

Bizneo HR

HiBob

Factorial

KENJO

Greenhouse

Sage HR

Core

 Core Pro

Frequent technical problems and bugs

Manager

A lot of bugs - constantly, the CS never replies and cannot help, a lot of features are extra = you need to pay

Team Lead Engines

Support: When reporting bugs to the Personio support it refuses to support with the explanation that there is a special representative egligble to write support request to avoid misuse.

61% of reviewers feel negative about Personio’s bugs and technical issues. Reviewers indicate that they frequently encounter persistent bugs, slow system performance, and unreliable reporting features. Some users report that technical problems are not always addressed promptly, with bug fixes taking months or not fully resolving the issue. They say that reporting errors, dashboard inaccuracies, and limited module functionality disrupt their workflows. Reviewers also mention frustration with the support process for bug-related issues, noting that only certain representatives can submit tickets and that feedback often goes unacknowledged or unresolved.

Comprehensive HR process management

91% of reviewers feel positive about Personio’s HR management capabilities. Reviewers appreciate that the platform centralizes all HR processes, making daily administration more efficient and reducing reliance on spreadsheets. They indicate that Personio’s user-friendly interface and automation features save significant time on routine tasks. Some reviewers find that the software covers a wide range of HR functions, from personnel data management to absence tracking, allowing teams to digitize and streamline their workflows. Users say that having all essential HR tools in one place helps them make better decisions and improves the working experience for HR staff and managers.

Responsive and helpful support

89% of reviewers feel positive about Personio’s customer support. Reviewers appreciate the fast response times and the variety of support channels available, including phone, email, and online resources. They indicate that the support team is friendly, knowledgeable, and proactive in resolving issues, both during implementation and ongoing use. Some reviewers find the availability of helpful documentation, videos, and a dedicated customer success manager particularly valuable. Users say that support staff are attentive to their needs, often providing practical solutions and ensuring that questions or problems are addressed quickly and effectively.

People Operations Partner

What I liked most about Personio is its intuitive interface and comprehensive features, which seamlessly integrate recruitment, onboarding, payroll, and performance management into one platform, significantly improving efficiency and organization within our HR department.

SEO Marketer

There could be other features for adding quarterly reviews and some reporting to enhance performance review just like some competitors.

Compensation Benefits Manager

One big missing feature is the absence of some dynamic fields, having  dynamic dropdown in the tool would really help a lot to avoid mistakes when someone is entering some data in the tool

Only templates are available, so every new employee requires a new template (no way to add additional tasks)

Research Associate

Things like vacation requests, time tracking, and payroll are all much easier to handle, both for employees and for HR itself.