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The all-in-one HR software for HRM, recruiting, performance

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Personio Pricing, Features, Reviews and Alternatives

Personio FAQs

Q. What type of pricing plans does Personio offer?

Personio has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Personio?

Personio has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Personio support?

Personio supports the following languages:
German, English, French, Spanish, Dutch, Italian


Q. Does Personio support mobile devices?

Personio supports the following devices:
Android, iPad, iPhone


Q. Does Personio offer an API?

Yes, Personio has an API available for use.


Q. What other apps does Personio integrate with?

Personio integrates with the following applications:
Wellbeing Warrior, ZMI , Lattice, LinkedIn Jobs, GitHub, Microsoft Outlook, Molteo, Teamtailor, Circula, Indeed, Recruitee, Microsoft Azure, Gmail, Ledgy, Google Workspace, HelloID, LinkedIn Recruiter, Timr, ZEP, ESG and Sustainability Cloud, Workpath, Culture Amp, Small Improvements, Shyftplan, Okta, Slack, MuchSkills, LoopNow, Rydoo, Engagedly, Lanes & Planes, Hrider, Mobilexpense Declaree, yoffix, Workademy, Workable, vyble, Google Calendar, Leapsome, MOCO, Greenhouse, Localyze, MoBerries, Dataddo, Workday Peakon Employee Voice


Q. What level of support does Personio offer?

Personio offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

Personio product overview

What is Personio?

Personio is the all-in-one HR software for small- and medium-sized companies with 10 to 2000 employees. Personio’s solution includes human resources, recruiting, and payroll, all while supporting a company’s core HR processes. People Workflow Automation, a new category of HR software launched by Personio, ensures cross-departmental, automated processes and seamless integrations. More than 5,000 customers in over 100 countries use Personio. In October 2021 alone, Personio received $270 million in Series E funding. With a valuation of $6.3 billion, Personio is Europe’s most valuable HR tech company.

Key benefits of using Personio

- Personnel data is stored correctly, completely, and in compliance with legal requirements at all times.
- The seamless integration between DATEV’s payroll and Personio allows you to send important payroll data securely and with only the click of a button.
- Job advertisements can be posted to more than 500 job portals in only one click and at an exclusive price with the recently-released Personio Posting Bundles.
- Custom reports can be quickly created for any point in time or time frame and exported to different formats.
- Onboarding tasks can be viewed centrally, while task owners are automatically reminded of pending tasks until they are complete.
- Customized access rights allow employees and managers to access information in the system independently.
- Employee self-service supports seamless collaboration on people-related tasks, from candidate assessment to onboarding and development.
- Templates and workflow automation minimize manual overhead like creating employment certificates, calculating vacation entitlements, or rejecting candidates.
- Built-in task management and reminders help you stay on top of tasks and priorities, to seamlessly avoid bottlenecks.
- Structures and processes can be adapted to specific business requirements without the involvement of IT specialists.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Live Online
Videos
Documentation
In Person
Webinars

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Why am I seeing this?

Personio pricing information

Value for money

4.1

/5

277

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Personio features

Functionality

4.1

/5

277

Total features

92

9 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Personio users reviews

Overall Rating

4.3

/5

277

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.46/10
Rating distribution

5

4

3

2

1

133

113

20

5

6

Pros
Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company.
I would say Personio's Customer Service/Technical Support Team is one of their greatest assets. Keep up the excellent work.
And the costumer service is always so nice and friendly. They really want to understand the problem and help.
Cons
The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.
Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.
It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have.

Overall rating contenders

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Leyla K.

Telecommunications, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A comprehensive HR software

Reviewed 9 months ago

Overall we are very pleased with Personio. Other than being a comprehensive piece of software their customer support is exceptional. They are incredibly helpful, professional and friendly. The webinars are a great feature as well providing a perfect way to gain deeper insights into the platform.

Pros

Its incredibly user friendly making it accessible even for those with limited IT skills. It offers remarkable flexibility and adaptability, particularly in the seamless integration of administration and recruiting tasks. Personio streamline nearly half of our workflow, allowing for excellent employee involvement across various processes. The role assignment feature is highly effective and well planned.

Cons

It would have been nice to be able to integrate it with a few other software. We dont have any complaints though. Personio certainly does its job really well.

AZ
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Anna Z.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for monitoring all your HR related tasks

Reviewed 5 years ago

We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app.

Pros

The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

Cons

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

TS
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Tereza S.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Missing features, unhelpful customer support, no room for error

Reviewed a year ago

very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations

Pros

european based company, fairly easy to navigate

Cons

customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user.

LK
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Lisa K.

Apparel & Fashion, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good overall HR tool with a focus on user-friendliness

Reviewed 3 months ago
Pros

user-friendliness wide spectrum customer service development

Cons

a lot of functions are only available with extra costs some points still need development

AR
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Verified reviewer

Oil & Energy, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest to implement HR tool

Reviewed a year ago

We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities

Pros

It supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly.

Cons

English support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months

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