Quicken vs TrustBooks

QuickBooks Online

QuickBooks Enterprise

Xero

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Simplify business admin and get a range of financial insights to help you make better decisions for your business.

administrator

Their customer service, never pick  up and wasted hours of my time trying to fix.

Quicken helps you to bring your accounts together and you will easily understand how much money you really have. Intuits money management tools can show you exactly where your money’s going.

Accounting

Accounts Payable

Accounts Receivable

Analytics

Approval Process Control

Billing & Invoicing

Budgeting/Forecasting

Cash Flow Management

Credit Check

Customer Statements

Document Management

Expense Tracking

Financial Management

Financial Reporting

Forecasting

For Property Managers

For Small Businesses

General Ledger

Invoice Creation

Invoice Processing

Lease Tracking

Maintenance Management

Mobile Access

Mobile App

Occupancy Management

Online Payments

Property Management

Receipt Management

Receivables Ledger

Recurring Invoicing

Recurring/Subscription Billing

Rent Collection

Rent Tracking

Reporting & Statistics

Tax Management

Tenant Management

Tenant Tracking

Vendor Management

Web-based Deployment

"What If" Scenarios

By industry, Quicken reviewers are most commonly professionals in real estate (18%). The most frequent use case for Quicken cited by reviewers is accounting (67% of reviewers).

Users and use cases

Some users say Quicken offers good value for money and they appreciate its affordability for small businesses or personal finance. Some reviewers feel recent price increases and add-on costs make it less attractive, especially for specialized features.

Value for money

Quicken is an accounting tool offering key features such as expense tracking, financial reporting, and tax management, among others.

Quicken

Linux

Windows

iPhone

Android

iPad

Web-based

QuickBooks Desktop

Zoho Books

Mint

FreshBooks

Wave

Classic Starter

Quicken Simplifi

Classic Deluxe

Classic Premier

Quicken Business & Personal

Classic Business & Personal

Problematic and disruptive updates

Teacher

Updates are always terrifying.....especially when I've got 20 years or transactions in there.  

Enterprise Achitect

Every release introduces more bugs, but they make it impossible to freeze a particular version, constantly cutting off web access and they have Upgrade Nags constantly that you can't get rid of.   And they are entirely shameless about it.

72% of reviewers feel negative about Quicken’s software updates. Users indicate that updates frequently introduce new bugs or disrupt existing functionality, causing issues with account access and data integrity. They express frustration with forced annual updates, which sometimes offer minimal improvements but create compatibility problems. Reviewers mention that updates can be difficult to manage, occasionally requiring significant troubleshooting or leading to temporary loss of features. Many feel that the update process is stressful and detracts from the overall reliability of the software.

Frequent technical problems

owner

That does not include my hold time or the issue that I now have to add back all the passwords to the institutions and double check to make sure there are no issues. If you do not think that is fair, then I will have no choice but to continue with Quicken. But I will let other users know of my difficulties when they choose companies like yourself.

Lecturer

Sometimes transactions gets lost and do not show up.

83% of reviewers feel negative about Quicken’s bugs and issues. Users report encountering errors, failed reconciliations, and inconsistent performance, which disrupt daily tasks. They express frustration with features not working as intended, such as reconciliation failures, lost transactions, and problems recovering deleted items. Reviewers mention that troubleshooting is often time-consuming, with limited support and reliance on forums. Many feel that recurring technical problems undermine confidence in the software and lead to wasted time fixing or re-entering data.

Complicated and costly bill pay

52% of reviewers feel negative about Quicken’s bill payment features. Users report difficulties setting up and maintaining online bill pay, with frequent disruptions requiring upgrades or additional fees. They say that bill reminders and payments can disappear or fail to process, leading to missed payments and extra manual work. Reviewers mention frustration with the subscription model, which disables bill pay if not renewed, and express concerns about the increasing cost of using these features. Many find the process cumbersome and not always reliable.

Unreliable bank connectivity

48% of reviewers feel negative about Quicken’s bank account management. Users report persistent problems linking and syncing accounts, including duplicate transactions, failed connections, and unsupported banks. They say that troubleshooting these issues is often complex and time-consuming, with inconsistent results. Reviewers mention that some accounts, especially business or international ones, are not supported, requiring manual entry. Many express frustration with the frequency of connection problems and the impact on accurate financial tracking and reconciliation.

Streamlined tax preparation tools

96% of reviewers feel positive about Quicken’s tax reporting features. Users indicate that the software simplifies tax season by generating detailed reports and organizing tax-related data throughout the year. They appreciate being able to easily export files for accountants and track deductions, which helps avoid missing important items. Reviewers say up-to-date tax tables and regulatory information make preparation more accurate and less stressful. Many find that Quicken’s reporting functions save time and reduce the complexity of filing, especially for those managing both personal and business finances.

Versatile accounting features

office manager

The product overall has been great and truly helped transform the way we do our accounting.

copywriter

So there are more use friendly suites out there, but once you get a grasp of some basic accounting concepts then this software outperforms all the rest as it is very versatile for a variety of business entities and can be tweaked to suit your individual needs, unlike may of the competitors

87% of reviewers feel positive about Quicken’s accounting capabilities. Users say the software supports a range of accounting needs, from basic checkbook management to more advanced business bookkeeping. They appreciate the ease of setup, transaction importing, and customizable reports. Reviewers note that Quicken streamlines accounting processes, making it accessible for those without an accounting background while still offering depth for more complex requirements. Many mention that it reduces manual work and helps maintain organized records for both personal and business finances.

Comprehensive budgeting capabilities

Outreach Coordinator 

I love how I can allocate and precisely place all my bills and financial endeavors and categories that will project my budget to allow me to save money

90% of reviewers feel positive about Quicken’s budgeting tools. Reviewers appreciate being able to create, track, and adjust budgets for households, businesses, or projects. They say the software provides clear visualizations, such as charts and reports, to help monitor spending and savings goals. Users find it easy to organize finances, allocate funds, and identify areas for improvement. Many mention that Quicken’s budgeting features are user-friendly and beneficial for both beginners and experienced users, making it easier to stay on top of financial goals and plan for the future.

Efficient expense management

Sr. Community Impact Director

I tend to accumulate financial accounts and Quicken is a lifesaver for helping me keep everything organized - not missing payments, tracking spending and income trends, etc.  

88% of reviewers feel positive about Quicken’s expense tracking functionality. Users report that the software allows them to monitor spending, categorize transactions, and link multiple accounts for automatic updates. They value the ability to track both personal and business expenses in one place, which increases financial awareness and aids in planning. Reviewers highlight the ease of entering, categorizing, and reporting expenses, as well as the usefulness of mobile access for on-the-go tracking. Many find that these features help them identify savings opportunities and maintain accurate records.

Holistic personal finance oversight

Manager

Quicken is a comprehensive financial software package that can help users manage their finances in one place.

82% of reviewers feel positive about Quicken’s personal finance management. Users find value in having all financial information consolidated in one platform, enabling them to track spending, savings, and investments easily. They appreciate features like reminders, analytics, and future cash flow projections, which help with decision-making and long-term planning. Reviewers say Quicken is adaptable to various life stages and financial complexities, making it a reliable tool for maintaining control over personal finances and achieving financial goals.

Civil Engineer III

The ability of the software to connect and track individual stock prices with out having all your personal information in the cloud.

Owner

At any time, you can create a "Custom Report" to see if all the tenants have paid their rent or see what you have spent in the last year on any unit.  

Designer

you can only access it online so if you are not connected, it can slow down the process of making payments

Director

This is still the universal standard, new capabilities and plenty of opportunities to customize but expensive and hard to transition from

Sometimes, when there's an update, it does not automatically pull the data.

Owner, Bookkeeper

I use Quicken to aggregate all my personal financial accounts so I can quickly work my family budget.

With little work you can categorize each transaction (create custom categories) on your own time.  

I also like that you can manually add assets that are paid in full already to give true net worth estimates.

Freelance audio typist

Some useful features are tied to certain payment tiers, which can be frustrating if I'd like them but not use them often enough to make it worth paying for.  

Veterinarian

I loved it when Quicken added tags, so I can be as detailed as possible without being forced to add subcategories.  

Design Engineer

No standard data import available such as .csv, .txt, or any non-proprietary format.

Venture Advisor

I have used it to track my personal spending, the spending on my self-employed business and my employee expenses.

Updates  from the bank or credit cards dont happen.

President

I did not like how the naming of charges in my bank account and cards did not line up very cleanly with the Quicken import data.  

I no longer have to log into several different sites to see current balances or recent transactions.

Doctor - Ph.D. Mathematics

Over time and especially recently I have literally spent many days trying to get Quicken to work for me without success as measured by having registers balance with my Bank and other credit card companies.

On how much time has lapsed since you realized it. And then you have to put things in manually.

President-Executive Creative Director

All of the investing tools plus the ability to manage all of your traditional checking and savings accounts.

Specialty import situations, jacked up investments downloads (gave that up long ago).

It can be buggy at times, e.g., downloading transactions into the wrong account.

Maybe for existing users, but for anyone who will listen DO NOT GET YOUR FINANCIAL RECORDS STARTED ON QUICKEN!

Quicken helps me keep track of my finances and budget.

It really does keep track of ALL my accounts, and looks forward at bills and income coming due.

Overall I think leveraging quicken for my accounting purposes relieves a lot of the work between myself and my bookkeeper.

It was very easy to use for people who do t understand accounting and bookkeeping.

Principal

Would love to see them develop the program further with Android full suit access.

Treasurer

The program has been very glitchy ever since. Since this is the only program out there that is not overkill for my small church, I am forced to use it.

Unfortunately, the product is no longer business friendly and has rolled back to twentieth century technology when people only had one computer to use. Why programmers made this horrible decision is beyond me since almost everything has moved to cloud based programming or allows you to store and use a database from an online storage platform.

Makes managing my rental property a breeze.  

Seems like the Business Intelligence algorithms would be better and generate more intuitive category names.

It has made my life so much easier and makes it really easy to do my quarterly taxes and income tax.

It's not just a business financial software but can help families keep a better budget.   

Lead Agent

ability to easily integrate both personal and business into one solution

I wouldn't call this a con but I thought Quicken was only used for business finances and not for personal finances.  

It compared to Mint in function.   And I was able to import my data.

It is very itemized and it has alot of features.  

I've used it for business, taxes and investments for over 40 years

Administrative Assistant

There’s also a good amount of customization options.

Minister of Recreation

I like that it does what it is supposed to do and help you with your finances and taxes.

As my business grew, I needed a lot more control over tracking the details of billing, and for paying vendors and contractors.

Senior Accountant

I'm an accountant who has worked with many financial software, so I can work my way through it, but it isn't always user friendly.

Yes, you can copy and paste the database onto another computer (if you remember to do so before leaving), but then you need to re-sign into all your financial institutions.

I have seen Quicken has an online option now and I will be considering that when making the switch.

for bookings with us, that's a lot to keep track of.

I keep looking for something with all the features I need, some come close but so far no viable replacement

Principal Software Engineer

I general it works for me, and I see no evidence which indicates I should check into alternatives.

Member Engagement Coordinator

These updates make it so easy to keep up with my personal finances.

Admin

Quicken makes it easy and quick to compare billing options

Bill Payment

Users report that Quicken's expense tracking capabilities make it simple to monitor and categorize spending, helping them maintain budgets and understand their financial health. Reviewers indicate Quicken allows tracking expenses in advance for better cash flow management and supports custom reports by category or vendor. They find Quicken easy to use for both personal and business expenses, with itemized and multi-level classification options. Some users mention Quicken lacks the granular detail found in alternatives like QuickBooks and occasionally experiences crashes. Of the 19 Quicken users who gave detailed accounts of their use of Expense Tracking, 95% rated this feature as important or highly important.

Data Management

Budgeting

Expense Categorization

Ease of Use

Personal Finance Management

Features

Tax Preparation

Small Business

Large Enterprises

Mid-size Business

Freelancers

Attorney

The customer service is also top-notch - if I have a question or a problem, it is quickly addressed and fixed.  

On the few occasions that I have needed help with a feature in Trustbooks, I have gotten a response within a couple of hours.

TrustBooks is designed for law firms of all sizes and can be used to manage the trust accounts of individual attorneys, small firms, and large law departments. Lawyers can also handle legal accounting operations via a unified portal. It provides an interactive user interface that allows firms to review and analyze trust ledgers, bank balances, and client ledgers in real-time.

Quicken vs TrustBooks Comparison (2026)

Quicken

TrustBooks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives