Xero vs QuickBooks Online Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Certifications
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Users
By industry
By company size
By country
Social presence
Facebook
Twitter


Reviews

Jeremy Allen

Xero better than QBO

06/12/2016

It is easier to use than quickbooks online. As CPA who uses the software regularly, i find the reporting to be excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Vince Koegle

Good as a Quickbooks alternative

24/01/2017

It's a good value and a nice alternative to Quickbooks Online.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Cristina Garza

Verified Reviewer

Xero- Beautiful accounting for both the business owner and accountant

10/08/2014

As a small business owner and accountant, I have tried many accounting softwares. I was a Quickbooks Pro Advisor for five years and relied heavily on an expensive and inconsistent server to share data with clients. A forward thinking, tech savvy client mentioned Xero to me a few years ago and I blew him off. I have seen accounting software try to compete with Quickbooks and many have failed. I was afraid of ditching the my current method of working with my clients, because I didn't want to have to deal with the struggle of switching software, only to have to do it again after the business tanks or bugs in the code would cause me to become far too frustrated. After several more clients mentioned Xero, I thought I would give it a shot. I tested the software out, totally putting it through the ringer. I used a client as a beta tester and asked for feedback on it. We worked on the file together and tried our best to break the program. After a month of working on Xero, I was hooked! I took all of my clients off of the server and Quickbooks and moved them to Xero and I am so glad that I did. Highlights of Xero (from prospective of an accountant) - I can work with my clients in real time: Clients can leave us notes, can see what we are seeing, and can use Xero on smartphones and laptops- you aren't tied to an operating system - I don't have to waste time on data entry: Bank feeds are magical - I am able to achieve great results at a fraction of the cost: no software upgrades to pay for, no server costs - CPAs still get all of the data they need via Xero reports - Xero customer service is tops- Have an issue? They handle the issue quickly - Xero add ons are amazing and you accounting system can be tied with an SaaS application quickly and easily.

Pros

- Ease of use: Understandable menus- navigation is a cinch - Cost: a fraction of the cost of Quickbooks Desktop + a server and on par with Quickbooks Online - SaaS integration- Have a software you need connected?

Cons

No job costing, in depth inventory without using a third party app Reporting is limited Both of these cons will be addressed this year, likely and there are SaaS add on solutions present.

Source: GetApp
34 of 36 people found this review helpful
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Tammi DeVille Merrell

Verified Reviewer

Crushes QB Online!

29/03/2016

I was a very frustrated Quickbooks Online user.

Pros

Great support, great functionality, intuitive interface.

Cons

I have zero complaints with xero.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
8 of 8 people found this review helpful
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Jacob Komar

Unless you live in Australia or NZ, don't bother

12/11/2016

After endless promises of fixing assets (still not fixed) and realizing that they will never add Canada specific payroll or GST features, I ended up switching to Quickbooks online and couldn't be happier.

Pros

Easy to use, good looking.

Cons

Not developed for the Canadian or US market, no asset functionality, no payroll, no GST. Feeds break all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Carol SOMAN

Getting Better

17/11/2016

Too long wait time to get an attendant. Xero is much better at it,

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Erin Quarles

Growing and Competing

08/03/2016

Pros

I like how they have integrated greater ease in managing more than one company. The interface has been upgraded greatly since its earlier days. It's nice that they integrate with a range of third party apps that allow you a more broad experience for whatever you may need to do.

Cons

I feel like there is a lot of competition with them and Xero and these simple interface upgrades would give them more of an edge since Xero accomplishes some of these tasks with more ease.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering QuickBooks Online

Determine what you need. If your company is too big there are too many limitations. However, it integrates with a lot of third party apps which can be a huge benefit to some.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Jeff Wichman

Excellent Web Application that's Here to Stay

26/01/2017

I feel like there is a lot of competition with them and Xero and these simple interface upgrades would give them more of an edge.

Pros

It's accessibility from multiple locations and different platforms.

Cons

I feel like the online banking and matching with transactions never seems to work. We have also had issues with filing of our payroll taxes. The forms are automatically submitted but from time to time the numbers are incorrect and we end up overpaying or underpaying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering QuickBooks Online

Take time to read the online resources. Also understand that it's a web application so it is constantly evolving. One disappointment is that we'll have a feature (such as the recent transactions window) that we get comfortable using, and then they will move that feature (or remove it completely) in a later release.

Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more