Xero Pricing, Features, Reviews & Comparison of Alternatives

Xero Reviews

Xero

Beautiful Accounting Software

4.44/5 (506 reviews)
116,342     56,498

Beautiful design
The Xero dashboard presents users with a clear and concise overview of their financial situation. It provides small business owners with a greater understanding of their cashflow by highlighting bank balances, outstanding invoices, upcoming bills and expense claims in a visually appealing way.

Connects with 500+ business apps
Xero integrates with a variety of third-party apps commonly used by small businesses. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry.

Simple bank reconciliation
Daily bank and credit card transactions are automatically imported into Xero and matched to their corresponding accounting transaction. Doing bank reconciliation is as easy as confirming the match is corrected and clicking “OK.”

Free unlimited users
Every Xero plan comes with unlimited users. No need to pay for extra licenses. Collaborate with your colleagues or invite your financial advisor to view data remotely and get valuable real-time advice!

Seamless, automatic updates
New features are added frequently based on feedback from our customers. Automatic updates occur every 3–6 weeks in the cloud, not on your desktop.

Unlimited email support
Xero provides unlimited, around-the-clock email support from an experienced and knowledgeable staff.

Convert from QuickBooks and Sage
Do you feel handcuffed to the accounting software you were told was the only option? Xero will convert your QuickBooks and Sage data for free when you sign up for a new account.
www.xero.com

Xero Reviews (506)

Most positive review

 Crushes QB Online!

I was a very frustrated Quickbooks Online user. Their support was atrocious!! I was so happy to discover xero.com and I tell everyone I know they should switch! Very intuitive and easy to use, great selection of built in reports, easy integration with banking and credit card processing and I ...

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Reviewed 29th of March, 2016 by Tammi DeVille Merrell

Most critical review

 Beware! Not suited to professional services businesses

Lacks basic hygiene factors: 1. No expenses-only access, so you need to purchase expensive add-ons (e.g. Receipt Bank, ~$50pcm) just for junior employees to submit expenses 2. No ability to pass through expenses (taxis, hotels etc.) on client receipts. You need to basically keep an Excel ...

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Reviewed 21st of October, 2015 by Co-Founder & Managing Partner

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Xero Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Accounts Payable

View full ranking
86
20
20
16
17
13

#2 in Accounting

View full ranking
84
18
20
16
17
13

#2 in Billing & Invoicing

View full ranking
84
18
20
16
17
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Xero Screenshots (4)

Xero screenshot: Xero DashboardXero screenshot: Xero payrollXero screenshot: Xero reportingXero screenshot: Easily create new invoices.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
Forum, Knowledge Base, Online Support, Video Tutorials

Xero Pricing

Starting from: $9.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Available plans cost $9/month, $30/month, $70/month (USD). No setup or upgrade fees or contracts. All plans include access for unlimited users.

Competitors Pricing

InvoiceSherpa

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bill4Time

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SYMPAQ SQL

Starting from: $399.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Xero also visited

Key Features of Xero

  • Bank Reconciliation - Auto import & code transactions
  • Invoicing - Create and send invoices automatically
  • Add-ons - Pick from a wide range of powerful add-ons
  • Dashboard - See bank balances, sales & bills
  • Files - Attach documents to financial data
  • Smart lists - Segment contacts based on purchase history
  • Contacts - Keep track of customers and suppliers
  • Payroll
  • Multi-currency
  • Purchase orders
  • Expense claims
  • Inventory tracking & control
  • Quick & easy 1099s
  • Mobile apps (iPhone, iPad, Android)
  • Receive bills electronically
  • Free, unlimited email support
  • Financial reporting
  • Data security
  • Pay bills
  • Cash flow management
  • Expense claims
  • Quote management
  • Accept payments / online payment services
  • Purchase orders
  • File & transaction storage
  • Business performance analysis
  • Sales tax management
  • Fixed assets management
  • Search functionality
  • Convert from QuickBooks

Benefits

Xero has many benefits that will help you:

* Keep your accounting data safe & secure
* Access your accounts online anytime from anywhere, even on the go using your mobile device (iPhone/iPad/Android) or tablet
* Get better visibility of your cashflow with real-time data
* Greatly reduce the time you have to spend to keep your accounts up to date
* Beautiful design makes it fun and easy to use
* Software updates are free and available when you log in
* Collaborate with your team and your accountant. You decide what each person can see.
* Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand

Alternatives to Xero

GetApp Analysis

Xero is an online accounting software suite that utilizes a modern cloud network to fully accommodate the complete range of accounting needs. The app allows you to coordinate and manage all financial processes within an easy to use platform, accessible from all internet-enabled devices.

The software is geared towards small to medium-sized businesses looking to increase their accounting efficiency while at the same time adding a little fun to the process. The app also serves as a remote collaboration and advisory platform for accounting professionals, eliminating the need for client visits and unnecessary paperwork.

The user-friendly dashboard transforms the resource draining and time-consuming tasks of transaction monitoring, bill paying, invoice issuing, purchase order creation and expenses management - to name a few - into enjoyable activities that support accountants in their daily tasks and free-up business owners to get more out of their limited time. Xero also provides payroll management for users, customers or businesses in the US and Australia.

What is Xero?

Xero's main purpose is to transform the accounting processes into a more efficient and enjoyable experience for small business owners and their accountants. The app succeeds in doing this by allowing all team members concerned in financial operations to connect to the company's financial database via their desktop computers, laptops and mobile devices. This enables all stakeholders and the company accountant to track, collaborate on, and complete accounting tasks from home or on the go.

The benefits of using Xero to manage your accounting activity are evident in the enhanced accessibility of financial data, the collaboration opportunities, the transparent pricing and processes, and the unburdening of time and human resources.

Using Xero, small businesses who previously relied on spreadsheets, messy paperwork and dispersed files to manage their balance sheets, can rest in the knowledge that their financial data is more accurate and up-to-date than ever.

Main Features

Bank Reconciliation

All financial transactions are automatically imported into the Xero database and linked to the corresponding accounting transactions. All the user has to do in order to confirm that the match is correct, is to press the "OK" button and the transaction will be reconciled in the system. Users who need to import feeds from more bank accounts, credit cards and PayPal accounts, will be happy to know that Xero can do this in a few minutes.

Xero also lets you reconcile more complex transactions, such as split payments, by defining your own custom rules. Furthermore, this feature includes fast cash coding, providing the ability to import and automatically reconcile pre-coded bank statements. This is the perfect tool for reconciling large numbers of transactions and for importing data from other systems.

Dashboard

The Xero dashboard is where business owners can get a complete picture of their key accounts, income and expense reports, upcoming bills and pending invoices. This feature provides a valuable overview that gives users a clear understand of all their company's financial activities in a glance. Moreover, certain accounts can be watch-listed and monitored in greater detail by enabling notifications.

The layout of the dashboard makes it easy to use and navigate, while the intuitive graphs provide a visual understanding of key data that helps users compare account activity in a more tangible way. The dashboard not only displays data, it also allows you to perform tasks such as adding accounts, bills and issuing invoices by clicking on the corresponding buttons.

Invoicing

Xero's invoicing system forms an important part of the accounting suite letting you generate and customize professionally branded invoices. The customization options include the addition of your company's logo, foreign currency conversion, and the ability to save different templates to be used for separate clients.

The online invoicing system can issue invoices for payments that come from PayPal accounts, bank transfers or credit cards, with no country-related exceptions. One of the key features of Xero's invoicing tool is the notification system that alerts you when your invoice has been opened by the recipient, eliminating any confusion over "lost invoices".

If the payee is based in a foreign country and using a different currency, Xero will undertake the task of automatically converting the invoice into the currency used by the client. This means that you never have to worry about calculating exchange rates. Xero covers over 160 currencies and automatically updates exchange rates every hour.

Add-On Marketplace

There are many activities related to running a small business outside of bookkeeping and accounting, however most of these activities are interlinked in some way. Many small businesses already use a number of other systems such as CRMs, inventory management tools, time trackers, receipt scanners and so forth. Importing all this data from multiple apps to Xero can seem like a daunting task, however this is made hassle-free through the some 500 plus add-ons offered on the Xero Marketplace.

The marketplace provides easy navigation and search options that let users find what they are looking for fast. Add-ons are listed across 15 horizontal categories and 11 industry verticals. The Xero Marketplace is your one-stop source for all integration needs, with seamless integration offered between Xero and any app you sign-up for on the marketplace.

Automatic Updates

For a system that holds strictly private information in the cloud, it is of the utmost importance to remain secure and impenetrable by hackers and other malevolent attackers. Xero developers are perfectly aware of this potential security threat and for this reason provide a dedicated security team whose job it is to keep your data safe on a daily basis.

As users go about their daily business, the Xero team are busy providing constant improvements to their service, adding small adjustments and new features on a constant basis. New features are added every 3-6 weeks to ensure that the efficiency of the app and your user experience are always at the most optimal level.

Integrations

Integrations is an area that Xero has covered one hundred percent. As a business owner running multiple apps, having the ability to have your apps speak to each other is fundamental. For this reason, the Xero Marketplace is a stroke of genius.

The Marketplace offers an ever growing list of more than 500 add-ons categorized by the business needs they serve. Some of the most popular of these add-ons include: Bill.com, Constant Contact, Square, Squarespace, Zen Payroll, Stitch Labs, Kabbage, and BodeTree.

Further popular add-ons include: Harvest, Batchbook CRM, Vend, Evernote, PayPal, Xpenditure, Expensify, Unleashed, WorkflowMax, Spotlight, Magento, Podio, Eventbrite, Infusionsoft, and Receipt Bank.

Pricing

Xero's pricing plans differ according to region. Prospective users should consult the official pricing page of the corresponding Xero website for their location. In general, Xero is offered through 3 different plans. The most basic is the "Starter" plan that costs $9 per month and is limited to five invoices, five bills and 20 bank transactions.

The next plan is the "Standard" package that costs $30 per month and offers an unlimited number of invoices, bills and transactions.The "Premium" plan, costing $70 per month in total, supports multi-currency transactions and is thereby aimed at businesses that have multi-national clients and collaborators. A 30-day free trial of the "Starter" pack is available.

Bottom Line

  • Carry out and collaborate on all accounting and bookkeeping tasks from any internet-enabled device
  • Integrate with your existing applications through the Xero Marketplace - offering over 500 add-ons.
  • Generate insightful financial reports and view all financial activity through a KPI dashboard
  • Easy to use, intuitive interface with clear navigation
  • Mobile application for accounting and collaboration on the go

Videos

Donal Drought

Great accounting software

15/03/2017

Overall great product!

Pros

Easy-to-use, excellent for both early stage and established compananies.TransferMate add-on makes dealing with international payments so simple and quick.

Cons

Sometimes takes a while to incorporate new apps. Online version is occasionally slow but customer support is excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Matt Mayfield

Ease of use and access to support

12/03/2017

The Xero product is a great price and super functional. I am using it in the US and i found access to important information hard to find and was never prompted with crucial steps to take. there is no option for phone support and it took a while to get someone on the phone who can help. They were great once I got them but i had wasted a long time trying to get a new business setup and payroll

Cons

Lack of support Minimal guidance and tip

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacoby Ware

Verified Reviewer

Integration

01/03/2017

Integrates with our daily Point of Sale application. No real complaints, if you think it should be able to do something it is very likely that it does it with ease.

Pros

Very professional and you can customize the way your invoices look for a very little price.

Cons

Please allows us to change the margins on the paychecks to fit double window envelopes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Xero

Create it how you want it.

Source: GetApp
Helpful?   Yes   No
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Chris Templer

Expensive with ZERO support

01/03/2017

You cant run a business on an accounting system that has ZERO support.

Pros

They offer a 30 Day trial to see what you can and cant do and what you like or dont like about the product.

Cons

Exceptionally expensive subscription model with NO phone support (there arent even any numbers listed on their addresses) and email supports takes 24-48 hours for a response, and typically takes over 5 emails back and forth (ie a week) to get resolved (thats if youre lucky).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Source: Software Advice
Helpful?   Yes   No
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sarah goldsmith

Great when it works.......

28/02/2017

Xero is really easy to use...... when its actually working! The bank feed has a weekly glitch, and at the moment, the whole of xero is down completely. I have no way of telling what invoices are still owed to me and Im very worried about my data, obviously because its cloud based. I also think that it could do with more features, like estimated income, estimating expenditure etc. I've had it for a year and Im now looking for something else, I think I gave them a fair trial, just too many glitches.

Pros

the bank feed when its working

Cons

its mostly not working and the holidays in the payroll feature are a nightmare

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
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berren smith

"Xero is incredible!"

28/02/2017

I love that it intigrates with another program, Deputy, that I use daily. It's easy to use and helps keep me organized.I like that it is online so I can use it anywhere. Love it.

Pros

Relatively easy to set up

Cons

So far, zero complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Xero

I would recommend xero to anyone who is self employed and looking for a easy accounting system.

Source: Capterra
Helpful?   Yes   No
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Ellie Tocker

Verified Reviewer

Xero - The Easiest Accounting Software

27/02/2017

I can't speak badly of any aspect of this software. Now that we can upload receipts so it's easier for the accountant is just awesome! Such a time saver.

Pros

Time Saver Easy to use

Cons

None! Literally none.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Xero

I'd start using it over MYOB - it's a breeze to learn and use.

Source: GetApp
Helpful?   Yes   No
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Benjamin  Mayo

It's okay for basic bookkeeping

24/02/2017

This program has many glitches. When you can't get a live person you have to email.

Pros

Easy to use for reconciling. No budgeting tool.

Cons

Could use some explanations of terms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Angela Sarafin

So much easier!

24/02/2017

I used Quickbooks for years but Xero is so much simpler to use. I'm very happy that my accountant encouraged me to switch. My favorite part of Xero is the reconciliation process between purchases and transactions imported from my bank and credit card issuer. I rarely have to do any extra work to complete the month end reconciliations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Aron Brajtman

Great introduction to online accounting system

23/02/2017

Easy to learn.Whenever something was not immediately intuitive,the help menus supplemented by videos explained it all.

Pros

Available from anywhere.Ability to access different menus simultaneously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more

Who is Xero For?



Xero's target users are small businesses and their accountant/ bookkeeper. The online accounting app meets the needs of small businesses across multiple industries.

The software is ideal for small business owners managing their accounts independently, as well as in collaboration with their accountants from dispersed locations. The collaboration features of the software also make it suitable for business owners and their clients on financial activity.

Xero's cloud application currently serves the accounting needs of some 370,000 companies worldwide and copious individual users . The customer feedback and reviews found on the web about Xero are positively overwhelming.

Read the full GetApp Analysis

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