Xero Pricing, Features, Reviews & Comparison of Alternatives

Xero

Accounting Software for SMBs

4.32/5 (1,867 reviews)

Xero overview

What is Xero?

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory, purchasing, expenses, bookkeeping and more. Xero is the alternative to QuickBooks. It’s modern, small business accounting software that lives in the cloud. It’s accessible from any computer or mobile device, making for a smarter and easier accounting process.

Beautiful design
The Xero dashboard presents users with a clear and concise overview of their financial situation. It provides small business owners with a greater understanding of their cashflow by highlighting bank balances, outstanding invoices, upcoming bills and expense claims in a visually appealing way.

Connects with 500+ business apps
Xero integrates with a variety of third-party apps commonly used by small businesses. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry.

Simple bank reconciliation
Daily bank and credit card transactions are automatically imported into Xero and matched to their corresponding accounting transaction. Doing bank reconciliation is as easy as confirming the match is corrected and clicking “OK.”

Free unlimited users
Every Xero plan comes with unlimited users. No need to pay for extra licenses. Collaborate with colleagues or invite financial advisor to view data remotely and get valuable real-time advice!

Seamless, automatic updates
New features are added frequently based on feedback from our customers. Automatic updates occur every 3–6 weeks in the cloud, not on desktop.

Unlimited email support
Xero provides unlimited, around-the-clock email support from an experienced and knowledgeable staff.

Convert from QuickBooks and Sage
Xero will convert QuickBooks and Sage data for free when users sign up for a new account.
www.xero.com

Pricing

Starting from
$20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Xero screenshot: Xero DashboardIntroducing Xero Accounting Software | XeroXero screenshot: Xero PayrollXero screenshot: Xero ReportingXero screenshot: Xero InvoicesXero screenshot: Xero Assurance DashboardXero screenshot: Xero AccountsXero screenshot: Xero ContactsXero screenshot: Xero DashboardXero screenshot: Xero MobileXero screenshot: Xero Profit and Loss ReportsXero screenshot: Xero PayrollXero screenshot: Xero Summary ReportXero screenshot: Xero Sales AccountXero screenshot: Xero ContactsXero screenshot: Xero Timesheets, Payslips, and LeaveXero screenshot: Xero CalendarXero Touch | The mobile app for Xero accounting software | Xero

Xero reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.2
  3.9
Adam Hill

Absolutely love Xero

Used daily for 2+ years
Reviewed 2019-11-03
Review Source: Capterra

Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Pros
Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Cons
The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Gene Michaud

Accounting Software Design for the Business Owner

Used daily for 2+ years
Reviewed 2020-02-07
Review Source: Capterra

Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

Pros
Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

Cons
I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter Laughton

You are not in business if you do not use Xero

Used daily for 2+ years
Reviewed 2020-01-15
Review Source: Capterra

Excellent A few features I would love to have, but frankly the price and features are excellent. Makes it so easy to start a business.

Pros
Pretty, easy to use. Love the bank reconciliation and VAT and PAYE submission. Love being able to quickly generate P&L and Balance Sheets.

Cons
A few rough edges especially in allocating payments, inherited I think from originally trying to abstract away the accounting functionality. The UK Payroll feature can get complex, but frankly not sure how they can make it any easier. Miss an easy way of generating a remittance advice when paying .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Delgaudio

Concerns with Xero

Used daily for 1-2 years
Reviewed 2018-04-10
Review Source: Software Advice

We've been using Xero for about two years now. There have been a few hiccups along the way but for the most part things have been ok. Recently however, we've had a problem with our bank feed uploading into Xero in order to reconcile transactions. We first encountered this issue on 2/10/18. We informed Xero and they said they would look into the issue. A couple of weeks went by without hearing anything about the feed working as it should. We contacted them again and they said they were still working on the issue but that we could manually download the transactions ourselves in the meantime. Today is 4/10/18 (2 months later) and they still have not fixed the issue. We are still having to manually download these transactions ourselves in order to reconcile our bank accounts within the Xero software. I spoke with Xero this morning and they still do not have a timeline for when this will be fixed. They said they use an outside company to perform the importing of bank feeds functions and that they are not responsible for it not working. They said when we signed up for the Xero service we were informed about the possibility of the feed possibly cutting out at some point in the fine print (terms & conditions). They refuse to issue any sort of refund for their monthly service during this time of inconvenience because they say the bank feed import function is a free service offered by a third party. The problem we have is that Xero is marketing this service as part of their overall monthly service package which you assume is really included in your monthly service fee you pay to them. When it doesn't work they take no accountability for it not working. We think it's very deceptive for them to market a service (bank import functionality) to prospective buyers, which you assume is included with your monthly service fee, but then take no responsibility for it not working when things breakdown. We believe they do this to gain a competitive advantage over other companies like Quickbooks. Instead of just charging for the bank import service which would increase their monthly service fee and make them less competitive on a price basis with their competition they artfully setup their service to be able to offer a more competitive price but not assume any of the responsibility when the service doesn't work as expected. The general consumer doesn't think to put this deceptive tactic together when they sign up for the service and Xero assumes once they have you onboard you'll deal with the issue until they can get it fixed because switching accounting software companies at a later date is extremely inconvenient.

Pros
The service accomplishes most of what it was intended to do albiet at a bit of a learning curve for the new user.

Cons
There is no customer service support number to call. Bank feeds do not work properly. IOS app is mising some functionaility

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Josefina Born

Okay

Used daily for 2+ years
Reviewed 2020-02-27
Review Source: Software Advice

it was okay we used it for a few years then switched over to quickbooks

Pros
loved how everything was available to anybody if I needed to add someone with some features I could and remove them I could too

Cons
couldn't edit transactions or give discounts. we'd have to delete the whole thing and start over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Xero pricing

Starting from
$20/month
Pricing options
Free trial
Subscription
View Pricing Plans

Starter: $20/month
Standard: $30/month
Premium: $40/month

Xero features

API
Activity Dashboard
Billing & Invoicing
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Real Time Reporting
Third Party Integration

Accounting Integration (155 other apps)
Accounting Management (165 other apps)
Audit Trail (119 other apps)
Automatic Notifications (152 other apps)
Compliance Management (162 other apps)
Reporting & Statistics (218 other apps)
Workflow Management (131 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Xero

Key features of Xero

  • Quick & easy 1099s
  • Mobile apps (iPhone, iPad, Android)
  • Receive bills electronically
  • Free, unlimited email support
  • Data security
  • Pay bills
  • Payment processing
  • File & transaction storage
  • Convert from QuickBooks
  • Customer & supplier tracking
  • PayPal & Stripe payments
  • Depreciation & disposal
  • Cash coding
  • Manual journals
  • Repeating journals
  • Inter-company funds transfers
  • Files attachments
  • Automatic updates
  • Bulk imports
  • Keyboard shortcuts
  • Ad hoc reporting
  • Assignment management
  • Automatic backup
  • Balance sheet
  • Bank reconciliation - auto import & code transactions
  • Business analysis
  • Charting
  • Contact history
  • Credit card processing
  • Customer database
  • Customer history
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Data import
  • Document storage
  • Document templates
  • Electronic payments
  • Email integration
  • Expense tracking
  • Financial reporting
  • Financial management
  • Fixed asset management
  • Cashflow forecasts
  • General ledger
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Mobile integration
  • Multi-currency
  • Order management
  • Order tracking
  • Payroll management
  • Permission management
  • Progress tracking
  • Purchase order management
  • Quote management
  • Real time data
  • Real time reporting
  • Recurring billing
  • Sales & spending monitoring
  • Search functionality
  • Status tracking
  • Template management
  • Third party integration
  • Transaction history
  • Dashboard - see bank balances, sales & bills
  • Receipt management
  • Automated scheduling
  • Smart lists
  • Order confirmation
  • Watch list
  • Currency conversion
  • Billing & invoicing
  • Budgeting
  • Data import/export
  • Drag & drop interface
  • Goal setting / tracking
  • Profit / loss statement
  • Sales tax management
  • Email templates
  • Expense claims
  • Price management
  • Retail inventory management
  • Stock management
  • Document approval
  • Cash flow management
  • Reimbursement management
  • Depreciation calculation
  • Business asset tracking
  • Auto-matching
  • Depreciation tracking
  • Access control
  • Check printing
  • Monitoring
  • Business performance analysis
  • Document management
  • Contact management
  • Inventory management
View All Features

Benefits

Keep accounting data safe and secure.
Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
Get better visibility on cashflow with real-time data.
Reduce the time spent keeping accounts up to date.
Software updates are free and available when users log in.
Collaborate with the whole team and an accountant. Users decide what each person can see.
Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.