Xero Pricing, Features, Reviews & Comparison of Alternatives

Xero Reviews

Xero

Beautiful Accounting Software

4.49/5 (244 reviews)
102,476     51,790

   431 people use this

Who is Xero For?


Statistics are based on 431 users from the GetApp community.

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Xero's target users are small businesses and their accountant/ bookkeeper. The online accounting app meets the needs of small businesses across multiple industries.

The software is ideal for small business owners managing their accounts independently, as well as in collaboration with their accountants from dispersed locations. The collaboration features of the software also make it suitable for business owners and their clients on financial activity.

Xero's cloud application currently serves the accounting needs of some 370,000 companies worldwide and copious individual users . The customer feedback and reviews found on the web about Xero are positively overwhelming.

Read the full GetApp Analysis

Xero Category Leaders

Reviews
Integrations
Mobile
Media
Security

#2 in Accounting

View full ranking
86
20
20
16
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13

#2 in Accounts Payable

View full ranking
86
20
20
16
17
13

#2 in Billing & Invoicing

View full ranking
87
20
20
16
18
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Xero Screenshots (4)

Xero screenshotXero screenshotXero screenshotXero screenshot: Accounting Application Xero

Xero Overview

Beautiful design
The Xero dashboard presents users with a clear and concise overview of their financial situation. It provides small business owners with a greater understanding of their cashflow by highlighting bank balances, outstanding invoices, upcoming bills and expense claims in a visually appealing way.

Connects with 500+ business apps
Xero integrates with a variety of third-party apps commonly used by small businesses. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry.

Simple bank reconciliation
Daily bank and credit card transactions are automatically imported into Xero and matched to their corresponding accounting transaction. Doing bank reconciliation is as easy as confirming the match is corrected and clicking “OK.”

Free unlimited users
Every Xero plan comes with unlimited users. No need to pay for extra licenses. Collaborate with your colleagues or invite your financial advisor to view data remotely and get valuable real-time advice!

Seamless, automatic updates
New features are added frequently based on feedback from our customers. Automatic updates occur every 3–6 weeks in the cloud, not on your desktop.

Unlimited email support
Xero provides unlimited, around-the-clock email support from an experienced and knowledgeable staff.

Convert from QuickBooks and Sage
Do you feel handcuffed to the accounting software you were told was the only option? Xero will convert your QuickBooks and Sage data for free when you sign up for a new account.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
Forum, Knowledge Base, Online Support, Video Tutorials

Xero Pricing

Starting from: $9.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Available plans cost $9/month, $30/month, $70/month (USD). No setup or upgrade fees or contracts. All plans include access for unlimited users.

Competitors Pricing

Wave

Pricing model: Freemium

SlickPie

Pricing model: Freemium
Free Trial: Available (No Credit Card required)

e-conomic

Starting from: £12.99/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Xero

  • Bank Rec - Automatically import and code transactions
  • Invoicing - Create and send invoices automatically
  • Add-ons - Pick from a wide range of powerful add-ons
  • Dashboard - Instantly see your bank balances, sales & bills
  • Files - Attach documents to your financial data
  • Smart Lists - Segment contacts based on purchase history
  • Contacts - Keep track of customers and suppliers
  • Login from anywhere
  • Payroll
  • Multi-currency
  • Purchase orders
  • Expense claims
  • Inventory
  • Quick & easy 1099s
  • Mobile apps (iPhone,iPad, Android)
  • Receive bills electronically
  • Free, Unlimited Email Support
  • Financial Reporting

Benefits

Xero has many benefits that will help you:

* Keep your accounting data safe & secure
* Access your accounts online anytime from anywhere, even on the go using your mobile device (iPhone/iPad/Android) or tablet
* Get better visibility of your cashflow with real-time data
* Greatly reduce the time you have to spend to keep your accounts up to date
* Beautiful design makes it fun and easy to use
* Software updates are free and available when you log in
* Collaborate with your team and your accountant. You decide what each person can see.
* Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand

Alternatives to Xero

Wave
  • · Real accounting, for non-accountants
  • · Billing and Invoicing
  • · Real double entry accounting
  • · Investment tracking
Learn MoreCompare App
Wave Finance & Accounting
e-conomic
  • · General accounting
  • · Accounts receivable and invoicing
  • · Multilingual functionality
  • · Accountant/bookkeeper access
Learn MoreCompare App
e-conomicFinance & Accounting
SlickPie
  • · Military grade security
  • · Online invoicing
  • · Instant bill payment
  • · Unlimited simultaneous users
Learn MoreCompare App
SlickPieFinance & Accounting

GetApp Analysis

Xero is an online accounting software suite that utilizes a modern cloud network to fully accommodate the complete range of accounting needs. The app allows you to coordinate and manage all financial processes within an easy to use platform, accessible from all internet-enabled devices.

The software is geared towards small to medium-sized businesses looking to increase their accounting efficiency while at the same time adding a little fun to the process. The app also serves as a remote collaboration and advisory platform for accounting professionals, eliminating the need for client visits and unnecessary paperwork.

The user-friendly dashboard transforms the resource draining and time-consuming tasks of transaction monitoring, bill paying, invoice issuing, purchase order creation and expenses management - to name a few - into enjoyable activities that support accountants in their daily tasks and free-up business owners to get more out of their limited time. Xero also provides payroll management for users, customers or businesses in the US and Australia.

What is Xero?

Xero's main purpose is to transform the accounting processes into a more efficient and enjoyable experience for small business owners and their accountants. The app succeeds in doing this by allowing all team members concerned in financial operations to connect to the company's financial database via their desktop computers, laptops and mobile devices. This enables all stakeholders and the company accountant to track, collaborate on, and complete accounting tasks from home or on the go.

The benefits of using Xero to manage your accounting activity are evident in the enhanced accessibility of financial data, the collaboration opportunities, the transparent pricing and processes, and the unburdening of time and human resources.

Using Xero, small businesses who previously relied on spreadsheets, messy paperwork and dispersed files to manage their balance sheets, can rest in the knowledge that their financial data is more accurate and up-to-date than ever.

Main Features

Bank Reconciliation

All financial transactions are automatically imported into the Xero database and linked to the corresponding accounting transactions. All the user has to do in order to confirm that the match is correct, is to press the "OK" button and the transaction will be reconciled in the system. Users who need to import feeds from more bank accounts, credit cards and PayPal accounts, will be happy to know that Xero can do this in a few minutes.

Xero also lets you reconcile more complex transactions, such as split payments, by defining your own custom rules. Furthermore, this feature includes fast cash coding, providing the ability to import and automatically reconcile pre-coded bank statements. This is the perfect tool for reconciling large numbers of transactions and for importing data from other systems.

Dashboard

The Xero dashboard is where business owners can get a complete picture of their key accounts, income and expense reports, upcoming bills and pending invoices. This feature provides a valuable overview that gives users a clear understand of all their company's financial activities in a glance. Moreover, certain accounts can be watch-listed and monitored in greater detail by enabling notifications.

The layout of the dashboard makes it easy to use and navigate, while the intuitive graphs provide a visual understanding of key data that helps users compare account activity in a more tangible way. The dashboard not only displays data, it also allows you to perform tasks such as adding accounts, bills and issuing invoices by clicking on the corresponding buttons.

Invoicing

Xero's invoicing system forms an important part of the accounting suite letting you generate and customize professionally branded invoices. The customization options include the addition of your company's logo, foreign currency conversion, and the ability to save different templates to be used for separate clients.

The online invoicing system can issue invoices for payments that come from PayPal accounts, bank transfers or credit cards, with no country-related exceptions. One of the key features of Xero's invoicing tool is the notification system that alerts you when your invoice has been opened by the recipient, eliminating any confusion over "lost invoices".

If the payee is based in a foreign country and using a different currency, Xero will undertake the task of automatically converting the invoice into the currency used by the client. This means that you never have to worry about calculating exchange rates. Xero covers over 160 currencies and automatically updates exchange rates every hour.

Add-On Marketplace

There are many activities related to running a small business outside of bookkeeping and accounting, however most of these activities are interlinked in some way. Many small businesses already use a number of other systems such as CRMs, inventory management tools, time trackers, receipt scanners and so forth. Importing all this data from multiple apps to Xero can seem like a daunting task, however this is made hassle-free through the some 350 plus add-ons offered on the Xero Marketplace.

The marketplace provides easy navigation and search options that let users find what they are looking for fast. Add-ons are listed across 15 horizontal categories and 11 industry verticals. The Xero Marketplace is your one-stop source for all integration needs, with seamless integration offered between Xero and any app you sign-up for on the marketplace.

Automatic Updates

For a system that holds strictly private information in the cloud, it is of the utmost importance to remain secure and impenetrable by hackers and other malevolent attackers. Xero developers are perfectly aware of this potential security threat and for this reason provide a dedicated security team whose job it is to keep your data safe on a daily basis.

As users go about their daily business, the Xero team are busy providing constant improvements to their service, adding small adjustments and new features on a constant basis. New features are added every 3-6 weeks to ensure that the efficiency of the app and your user experience are always at the most optimal level.

Integrations

Integrations is an area that Xero has covered one hundred percent. As a business owner running multiple apps, having the ability to have your apps speak to each other is fundamental. For this reason, the Xero Marketplace is a stroke of genius.

The Marketplace offers an ever growing list of more than 350 add-ons categorized by the business needs they serve. Some of the most popular of these add-ons include: Bill.com, Constant Contact, Square, Squarespace, Zen Payroll, Stitch Labs, Kabbage, and BodeTree.

Further popular add-ons include: Harvest, Batchbook CRM, Vend, Evernote, PayPal, Xpenditure, Expensify, Unleashed, WorkflowMax, Spotlight, Magento, Podio, Eventbrite, Infusionsoft, and Receipt Bank.

Pricing

Xero's pricing plans differ according to region. Prospective users should consult the official pricing page of the corresponding Xero website for their location. In general, Xero is offered through 3 different plans. The most basic is the "Starter" plan that costs $9 per month and is limited to five invoices, five bills and 20 bank transactions.

The next plan is the "Standard" package that costs $30 per month and offers an unlimited number of invoices, bills and transactions.The "Premium" plan, costing $70 per month in total, supports multi-currency transactions and is thereby aimed at businesses that have multi-national clients and collaborators. A 30-day free trial of the "Starter" pack is available.

Bottom Line

  • Carry out and collaborate on all accounting and bookkeeping tasks from any internet-enabled device
  • Integrate with your existing applications through the Xero Marketplace - offering over 350 add-ons.
  • Generate insightful financial reports and view all financial activity through a KPI dashboard
  • Easy to use, intuitive interface with clear navigation
  • Mobile application for accounting and collaboration on the go

Videos

Xero Reviews & Ratings

User ratings

(167)
(67)
(20)
(4)
(3)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Xero is very user friendly

Verified Reviewer  6 days ago

Gina Carroll, Office and Accounts Manager
I have used Xero for over 2 years now. It was easy enough to self teach from an MYOB background. Its simplistic interface means that you have more time to think about what you are doing as opposed to how to do it in your accounting software.

Pros: Easy to learn, easy to use.

Cons: Xero's development team seem reluctant to develop features that globally are being asked for.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

8/10

Reliable, easy - removes most of the pain from a part of the business I dislike

Verified Reviewer  29th of August

A verified reviewer
Makes doing accounts probably as easy as possible. Links into my bank account and imports transactions automatically everyday. Then it has a guess at which transactions match to whichever invoice is mostly likely to match - then you tick a box to confirm - so easy.

Pros: Intuitive interface - wraps sound accounting practises up in a reasonably bullet proof package. Has a huge number of solid integrations with hundreds of other services online. Really good.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Limited offer. Does few things very well, then stops.

Verified Reviewer  23rd of June

Alison Cary - Peters, Business Consultant & Project Manager
Xero allows basic book-keeping functions to be completed easily and remotely, but it doesn't do much else. Don't expect sales analysis options or reports beyond the financial basics. It does a few things really well...like taking you bank statement and turns it to a P&L etc.

Pros: Remote access. It has allowed me to outsource my book-keeping function, which is the only reason I swopped systems from what I was using prior. Xero is well known and well-liked by book-keepers in New Zealand. Plenty of Add-ins options to develop capability.

Cons: Poor inventory managements. No real sales analysis. There are no management accounts just financial accounts. Add-ins start to get expensive to build in the functionality that your business needs to get the business management tools you are looking for.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Accounting made easy!

Verified Reviewer  17th of June

Judy Kensington, Digital Director at Phancybox
Xero is a really user friendly accounting system, allowing you to stay on top of your business, without needing to be a qualified accountant! They've created step by step video's and an easy way to locate them regardless of which function you're using, and their support is fantastic - they always over elaborate (i.e. assume you're not a qualified accountant!) and share further information on each point. It's almost fun to use (in a geeky way!) and is really intuitive throughout each process. Their app makes it easy to photograph paper receipts while on the go - it's really conducive to proactive finance, letting you easily stay on top of invoices, sales, quotes and receipts. Highly recommended.

Pros: Easy to use Amazing support

Cons: Can't allocate multiple bank rows to 1 bill (i.e. when you have 1 credit card transaction, which comes with an additional foreign charge or bank fee, you have to recon 3 lines instead of just 1)

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Simple Accounting system

Verified Reviewer  26th of May

VP of Sales & Marketing (Information Technology and Services company, 11-50 employees)
We moved to Xero to replace Quicken and our expense tracking software. It's easy to use and provides great functionality for SMBs who don't necessarily have in-house accounting.

Pros: *Simple Invoicing *Simple Expense Reporting, including mobile app for real-time receipt capture *Great system

Cons: *Very few *Wish we could setup email triggers so that when invoices were marked paid by someone on the team, others could automatically be notified

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Good but worthless without

Verified Reviewer  17th of April

A verified reviewer
Great accounting software. Unfortunately, some idipts decided that negative inventory is not needed, so it was a complete waste of time and money seting up their accounting and integrations. They also do not advertise this lack of feature which i think is a bit dodgey as this is a fundamental feature for many business models.

Pros: Good sound accounting logic with a fairly simple approach. Also, offers some xreature features not found in other acct software

Cons: No negative inventory support, so there is no support for wholesale on demand or dropshipping.

Time used

Free Trial

Response from Xero Accounting for Small Business


Thanks for posting a review and for this feedback. We're pleased to offer a basic inventory system in Xero but do understand that the lack of negative inventory is a sticking point for those who need it. We have a really strong add-on ecosystem featuring inventory apps that sync directly with Xero, and can handle negative inventory e.g. Unleashed (https://www.unleashedsoftware.com/blog/negative-inventory). For those reading these reviews and wanting to understand more about the inventory function within Xero, here's a detailed look at what we offer: https://help.xero.com/InventoryOptions
Through our active community and messages to our support and product teams we're monitoring the demand for negative inventory so thanks again for raising this as a concern. -OG

Crushes QB Online!

Verified Reviewer  29th of March

Tammi DeVille Merrell, Owner, Hire With Ease - Affordable Hiring Support for Small Business!
I was a very frustrated Quickbooks Online user. Their support was atrocious!! I was so happy to discover xero.com and I tell everyone I know they should switch! Very intuitive and easy to use, great selection of built in reports, easy integration with banking and credit card processing and I love their large library of plug-ins. You can add virtually any functionality by adding a plug-in. They don't provide phone support, which concerned me at first, but their email support is on point - quick and effective.

Pros: Great support, great functionality, intuitive interface.

Cons: I have zero complaints with xero.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

Moving from Zoho Books

Verified Reviewer  22nd of March

Jack Anderson, COO at Venture Domain Hosting
I started using Clientexec in-house version (year 2004) to generate invoices for our customers , then we move to Kbilling (year 2006) which is a standalone software, its a great software, but as it is not cloud based it is difficult to manage, then we move to Zoho Books (year 2013) which served most of our needs. I decided to give Xero a run as apparently it can integrate with lots of other apps. I am still trying to move data from Zoho books/Kbilling to Xero , May go back to Zoho Books...

Pros: Cloud based which allow many user to login to access system. Integrate with many appa

Cons: Not as easy to use as Zoho Books Cannot export data out Unable to sync banking in Singapore Unable to use Braintree as payment gateway Not easy to edit invoice template

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Great Product, poor support.

Verified Reviewer  15th of March

Tiago Pereira Mendes, Managing Director at Multi-Mix IT Limited
I have been using Xero for a number of months after moving away from KashFlow. The product that Xero offers and pricing is great, sadly I wish there was more to say about their customer service. To contact customer support this can only be via email which raises a ticket, they assure you a response with 24 hours but this is regularly not met. If you phone through to their offices they say they have no inbound numbers they can transfer you to. Being stuck without access to the system because of an issue with a payment has left me sat around twiddling my thumbs. Not impressed. If your self sufficient then I recommend this product, if you need a helping hand no and again - I would not recommend Xero.

Pros: Great cloud based accounting product

Cons: Poor customer support, lengthy email only support.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Best cloud accounting platform

Verified Reviewer  4th of March

Claude Waddington, Business Development Manager at MyGravity
Xero is most definitely a brilliant alternative to Sage. If you're in the hands of a good Xero Partner, this experience can have a strong impact on your business performance and analytics as you can make great use of Xero's Adons Marketplace.

Pros: Xero syncs with CrunchBoards, ReceiptBank, Satago and many many others. Xero in collaboration with these other apps can help you gain further insight into your business performance and help you drive further growth.

Cons: Xero seems very keen to add further options to the platform, this could make the Xero platform harder to use for an accounting novice.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

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Frequently used together

FAQs for Xero

Below are some frequently asked questions for Xero.

Q. What are the main features of Xero?

Xero offers the following features:

  • Bank Rec - Automatically import and code transactions
  • Invoicing - Create and send invoices automatically
  • Add-ons - Pick from a wide range of powerful add-ons
  • Dashboard - Instantly see your bank balances, sales & bills
  • Files - Attach documents to your financial data
  • Smart Lists - Segment contacts based on purchase history
  • Contacts - Keep track of customers and suppliers
  • Login from anywhere
  • Payroll
  • Multi-currency
  • Purchase orders
  • Expense claims
  • Inventory
  • Quick & easy 1099s
  • Mobile apps (iPhone,iPad, Android)
  • Receive bills electronically
  • Free, Unlimited Email Support
  • Financial Reporting

Q. What type of pricing plans does Xero offer?

Xero has the following pricing plans:

Starting from: $9.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Xero?

Xero has the following typical customers:

Freelancers, Non Profits, Small Business

Q. What languages does Xero support?

Xero supports the following languages:

English

Q. What type of pricing plans does Xero offer?

Xero has the following pricing plans:

Free Trial, Open-source, Subscription

Q. Does Xero support mobile devices?

Xero supports the following devices:

Linux, Mac, Windows, Web-based

Q. Does Xero offer an API?

Yes, Xero has an API available for use.

Q. What other apps does Xero integrate with?

Xero integrates with the following applications:

Expensify, BigCommerce, Shopify, Checkfront, OnePageCRM, TSheets, Highrise CRM, Bill.com, Receipt Bank, Dropbox, Nexonia Expenses, CRM, Payroll , CustomerSure, Payment Evolution, and many others, Evernote, Invoicing, Insightly, Constant Contact, ClickDesk, Inventory, CollabSpot, Stitch Labs, Google Apps for Work, Deputy, Batchbook, Stripe, Square, MINDBODY, Gusto, Avalara, Squarespace, Xpenditure Expenses, PayPal, Braintree, Veeqo, FG Receivables Manager, Clio, WorkflowMax, XO Cashflow, Quotient, Exsalerate CRM, Pepperi, Tallie, Hubdoc, Fathom, iZettle, Spotlight Reporting, CrunchBoards, Panalitix

Q. What level of support does Xero offer?

Xero offers the following support options:

Forum, Knowledge Base, Online Support, Video Tutorials

Top comparisons

GetApp users often compare Xero to these alternatives:

  1. Xero vs QuickBooks
  2. Xero vs MYOB
  3. Xero vs FreshBooks
  4. Xero vs QuickBooks Online
  5. Xero vs Wave


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