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Accounting software for small business

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Xero Pricing, Features, Reviews and Alternatives

Xero FAQs

Q. What type of pricing plans does Xero offer?

Xero has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Xero?

Xero has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Xero support?

Xero supports the following languages:
English


Q. Does Xero support mobile devices?

Xero supports the following devices:
Android, iPad, iPhone


Q. Does Xero offer an API?

Yes, Xero has an API available for use.


Q. What other apps does Xero integrate with?

Xero integrates with the following applications:
CreditorWatch Collect, authorize.net, Grow, FieldAware, Capsule, Constant Contact, Adobe Commerce, WooCommerce, PayPal, Entryless, Hubdoc, Quotient, Zoho CRM, TimeCamp, Insightly, GeoOp, FUTRLI , Cin7 Core, Checkmybooks, Payoneer, Everhour, Time Tracker, WORKetc, Spotlight Reporting, Cin7 Omni, Tabology EPOS, Sage Accounting, Epos Now, Fishbowl, ActiveCollab, Onsight, Deputy, Zapier, Streamtime, Simple Salon, Pepperi, Payment Evolution, MRPeasy, Tradify, Solve CRM, Exsalerate CRM, Expensify, Kickserv, SalesSeek, Klipfolio, Actionstep, QuickBooks Time, Google Workspace, Zoho Books, Square Point of Sale, FreshBooks, Agile CRM, Trigger, Financial Driver, Dext Prepare, ezyVet, Sapaad, Sage 50cloud Accounting, Hotelogix, Acuity Scheduling, Starshipit, Timely, Zahara, Freshdesk, ProfitSee, Float Cash Flow, WorkflowMax, Mindbody, Stripe, BlueFolder, Checkfront, Current RMS, Manu Online, Plooto, ZENOTI, XO Cashflow, Datamolino, SugarCRM, Harvest, Microsoft 365, Administrate Training Management, Buildertrend, Nobly, Panalitix, webexpenses, Proposify, ServiceM8, EZRentOut, Rydoo, Emburse Tallie, Ecwid, Zendesk Sell, OneSaas, Vend, OnePageCRM, Nexonia Expenses, AroFlo, Workato, Veeqo, Simpro, InvoiceSherpa, QuickBooks Online, Clio, Float, Batchbook, Chargebee, Hike, ClicData, ezyCollect, Accelo, XEDI Web EDI, Quoter, CustomerSure, Mailchimp, Satago, Fathom, ProWorkflow, Ignition, AutoEntry, Zoho Analytics, Re-Leased, vWorkApp, Microsoft Power BI, Podio, Tidy, Spotler CRM, PandaDoc, Dryrun, Unleashed, Copper, Chrometa, LivePlan, ApprovalMax, Cyfe, Shoeboxed, Qwilr, Chaser, Qvinci, BigCommerce, MinuteDock, Operations Hub, Synchroteam, Fergus, JobAdder, Synergy, Shopify


Q. What level of support does Xero offer?

Xero offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

Xero product overview

Price starts from

29

Per month

Flat Rate

What is Xero?

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.

Key benefits of using Xero

  • Keep accounting data safe and secure.
  • Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
  • Get better visibility on cashflow with real-time data.
  • Reduce the time spent keeping accounts up to date.
  • Software updates are free and available when users log in.
  • Collaborate with the whole team and an accountant. Users decide what each person can see.
  • Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    In Person
    Webinars
    Documentation

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    Why am I seeing this?

    Xero pricing information

    Value for money

    4.2

    /5

    2.9K

    Starting from

    29

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Xero features

    Functionality

    4.3

    /5

    2.9K

    Total features

    172

    31 categories

    Most valued features by users

    Activity Dashboard
    Third-Party Integrations
    API
    Reporting/Analytics
    Data Import/Export
    Reporting & Statistics
    Alerts/Notifications
    Compliance Management

    Xero users reviews

    Overall Rating

    4.4

    /5

    2.9K

    Positive reviews

    87

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.4/10
    Rating distribution

    5

    4

    3

    2

    1

    1.7K

    806

    227

    61

    81

    Pros
    I have been with Xero for many years. I love the sense of community and i LOVE that I am not being asked to upgrade or upcharge the way some other companies do.
    I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
    The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
    Cons
    There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
    Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
    Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
    EH
    AvatarImg

    Eric H.

    CFO

    Mining & Metals, 11-50 employees

    Review source

    Overall Rating

    Xero User Review

    Reviewed 3 years ago

    Transcript

    Eric: Hello, my name is Eric. I'm the General Manager of Group Finance. For Xero, I'll give it a rating...

    KK
    AvatarImg

    Karim K.

    Finance Controller

    Design, 11-50 employees

    Review source

    Overall Rating

    One stop Accounting solutions for Small to Medium organisations.

    Reviewed 3 years ago

    Transcript

    Karim: Hi, my name is Karim and I'm the finance controller of a printing and design industry. I would...

    AvatarImg
    AvatarImg

    Kathryn H.

    Arts and Crafts, self-employed

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Affordable professional level accounting software for small business

    Reviewed 5 years ago

    It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and...

    Pros

    Professional double entry software at a very affordable price Accommodates both cash and accrual accounting Links to financial institutions to get transactions Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts) Can match multiple invoices to a single deposit transaction imported from bank Can keep using Xero as company grows

    Cons

    Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched More difficult to focus on specific expense categories to check transactions Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

    MG
    AvatarImg

    Matthew G.

    Computer Software, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Easy as it gets

    Reviewed 9 months ago

    We use Xero for all day to day accounting and financial reporting. It has been a wonderful tool for us. It is easy to use, even for the non-finance members of team, and it produces clean and easy to read reports that make reporting to various stakeholders very easy.

    Pros

    What I like most about Xero is the simplicity of it. I have used this in a multi location company and it has worked flawlessly. As well, I have trained many a non-finance person on Xero and they find it easy to pick up.

    Cons

    I think Xero is great for single jurisdiction, single currency companies. I think you need to improve the multi-currency and multi-jurisdiction functionality.

    MA
    AvatarImg

    Munubi A.

    Transportation/Trucking/Railroad, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Xero review 2024

    Reviewed a month ago

    Overall Xero saves us time through intergration with payroll and POS systems.

    Pros

    I like the dashboard which can quickly reconcile transactions,see what current bills needs to be paid and see where we are at on invoicing potential members not forgetting how easy it is to use this platform and the pricing is budget friendly for small and big organizations.

    Cons

    To be honest I have not encountered any cons I like how modern and user friendly it is.

    ic
    AvatarImg

    ian c.

    Health, Wellness and Fitness, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Pretty good, but in the end, more complicated than needed for two person practice

    Reviewed 3 years ago

    largely positive, but when they got rid of payroll, given my business of 2 employee/owner s-corp in a medical practice, with no retail/inventory, it made things a ton easier to just do my accounting in Excel. It was really the payroll that made this a no brainer for me.

    Pros

    I loved the usability of this software. It was super easy to set up relatively sophisticated accounting with no accounting background. I thought the bank reconciliation was dynamite, and while they still had it, I loved the payroll. When I would eventually get triaged to tech support, the person was so patient, and so helpful it was really great, and they never seemed to mind spending a long time helping to fix some oddball problems that I'd made. Oh yes, loved it that they did the quarterly tax filings for me, but that also went away with the payroll

    Cons

    One thing about this accounting software - when you have a question their first response is to tell you to have your accountant look at it. I was using this software as a replacement for an accountant, in order to save money, so that advice didn't help much. When you do a google for help, you run into a problem: Xero seems to be doing accounting software for all the english speaking countries,e.g. new zealand, australia, UK, USA and canada. each of these countries has different business formations/corporations, different taxation rules, etc, as well as meaningfully different accounting vernacular. I would end up mnost of the time getting somewhere only to realize I'd pulled up the UK instructions to solve a problem.

    ED
    AvatarImg

    Edwina D.

    Entertainment, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Happy user

    Reviewed 2 months ago
    Pros

    The convenience and ease of use and I love how I can make the changes myself.

    Cons

    The price is a little high for something I use myself.

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