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Accounting software for small business

(263)

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Xero Pricing, Features, Reviews and Alternatives

Xero product overview

Price starts from

29

Per month

Flat Rate

What is Xero?

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner.

Key benefits of using Xero

  • Keep accounting data safe and secure.
  • Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
  • Get better visibility on cashflow with real-time data.
  • Reduce the time spent keeping accounts up to date.
  • Software updates are free and available when users log in.
  • Collaborate with the whole team and an accountant. Users decide what each person can see.
  • Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    In Person
    Webinars
    Documentation

    Xero pricing information

    Value for money

    4.2

    /5

    2.9K

    Starting from

    29

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Xero features

    Functionality

    4.3

    /5

    2.9K

    Total features

    175

    31 categories

    Most valued features by users

    Activity Dashboard
    Third-Party Integrations
    Reporting/Analytics
    API
    Data Import/Export
    Alerts/Notifications
    Reporting & Statistics
    Compliance Management

    Xero users reviews

    Overall Rating

    4.4

    /5

    2.9K

    Positive reviews

    87

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.42/10
    Rating distribution

    5

    4

    3

    2

    1

    1.7K

    826

    230

    64

    84

    Pros
    I have been with Xero for many years. I love the sense of community and i LOVE that I am not being asked to upgrade or upcharge the way some other companies do.
    I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
    The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
    Cons
    There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
    Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
    Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
    EH
    AvatarImg

    Eric H.

    CFO

    Mining & Metals, 11-50 employees

    Review source

    Overall Rating

    Xero User Review

    Reviewed 3 years ago

    Transcript

    Eric: Hello, my name is Eric. I'm the General Manager of Group Finance. For Xero, I'll give it a rating...

    KK
    AvatarImg

    Karim K.

    Finance Controller

    Design, 11-50 employees

    Review source

    Overall Rating

    One stop Accounting solutions for Small to Medium organisations.

    Reviewed 4 years ago

    Transcript

    Karim: Hi, my name is Karim and I'm the finance controller of a printing and design industry. I would...

    AvatarImg
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    Adam H.

    Computer Software, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Absolutely love Xero

    Reviewed 5 years ago

    Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

    Pros

    Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

    Cons

    The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

    AvatarImg
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    Faisal Shafi A.

    Financial Services, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Make Your Accounting Automated

    Reviewed 2 years ago

    Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

    Pros

    Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

    Cons

    Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

    OA
    AvatarImg

    Obi A.

    Arts and Crafts, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    What I Experience with Xero

    Reviewed 17 days ago
    Pros

    Xero has a mobile application that enables me to carry out repetitive accounts tasks on the go. This tool has enabled us to eradicate fraud in my organization by managing and tracking expenses.

    Cons

    Xero mobile application though lack some capabilities available on cloud apps.

    BA
    AvatarImg

    Bob A.

    Professional Training & Coaching, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Used to be good - now simply profiteering

    Reviewed a month ago

    Functionally OK, but financially a great disappointment

    Pros

    The basic accounting functionality works

    Cons

    Their exploitative approach to increasing fees for existing users once they have "locked you in"

    JT
    AvatarImg

    Jeanna T.

    Accounting, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Xero simplifies bookkeeping!

    Reviewed 2 months ago

    Over-all I like Xero so much. I find it easy to maintain the books with its user-friendly interface. Also a plus points for a variety of apps you can integrate with it making bookkeeping tasks so easy.

    Pros

    It's super friendly to use, functions are so easy to navigate, and their support team is very active when it comes to our concerns.

    Cons

    As of now they're having issues with foreign exchange in Wise causing a huge bank revaluation amount... but could be resolved by removing and redoing the reconciliation of the transaction. By far my only issue is the extra-time needed to do the recon due to this issue.

    Xero FAQs

    Q. What type of pricing plans does Xero offer?

    Xero has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Xero?

    Xero has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    Q. What languages does Xero support?

    Xero supports the following languages:
    English


    Q. Does Xero support mobile devices?

    Xero supports the following devices:
    Android, iPad, iPhone


    Q. Does Xero offer an API?

    Yes, Xero has an API available for use.


    Q. What other apps does Xero integrate with?

    Xero integrates with the following applications:
    CreditorWatch Collect, authorize.net, Grow, FieldAware, Capsule, Constant Contact, Adobe Commerce, WooCommerce, PayPal, Entryless, Hubdoc, Quotient, Zoho CRM, TimeCamp, Insightly, GeoOp, Futrli, Cin7 Core, Checkmybooks, Payoneer, Everhour, Time Tracker, WORKetc, Spotlight Reporting, Cin7 Omni, Tabology EPOS, Sage Accounting, Epos Now, Fishbowl, ActiveCollab, Onsight, Deputy, Zapier, Streamtime, Simple Salon, Pepperi, Payment Evolution, MRPeasy, Tradify, Solve CRM, Exsalerate CRM, Expensify, Kickserv, SalesSeek, Klipfolio, Actionstep, QuickBooks Time, Google Workspace, Zoho Books, Square Point of Sale, FreshBooks, Agile CRM, Trigger, Financial Driver, Dext Prepare, ezyVet, Sapaad, Sage 50cloud Accounting, Hotelogix, Acuity Scheduling, Starshipit, Timely, Zahara, Freshdesk, ProfitSee, Float Cash Flow, WorkflowMax, Mindbody, Stripe, BlueFolder, Checkfront, Current RMS, Manu Online, Plooto, ZENOTI, XO Cashflow, Datamolino, SugarCRM, Harvest, Microsoft 365, Administrate Training Management, Buildertrend, Nobly, Panalitix, webexpenses, Proposify, ServiceM8, EZRentOut, Rydoo, Emburse Tallie, Ecwid, Zendesk Sell, OneSaas, Vend, OnePageCRM, Nexonia Expenses, AroFlo, Workato, Veeqo, Simpro, InvoiceSherpa, QuickBooks Online, Clio, Float, Batchbook, Chargebee, Hike, ClicData, ezyCollect, Accelo, XEDI Web EDI, Quoter, CustomerSure, Mailchimp, Satago, Fathom, ProWorkflow, Ignition, AutoEntry, Zoho Analytics, Re-Leased, vWorkApp, Microsoft Power BI, Podio, Tidy, Spotler CRM, PandaDoc, Dryrun, Unleashed, Copper, Chrometa, LivePlan, ApprovalMax, Cyfe, Shoeboxed, Qwilr, Chaser, Qvinci, BigCommerce, MinuteDock, Operations Hub, Synchroteam, Fergus, JobAdder, Synergy, Shopify


    Q. What level of support does Xero offer?

    Xero offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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