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Xero Logo

Xero

4.4
(2.6K)

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Accounting Software for SMBs

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(245)

Xero Pricing, Features, Reviews and Alternatives

Xero FAQs

Q. What type of pricing plans does Xero offer?

Xero has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Xero?

Xero has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Xero support?

Xero supports the following languages:
English

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Q. Does Xero support mobile devices?

Xero supports the following devices:
Android, iPad, iPhone

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Q. Does Xero offer an API?

Yes, Xero has an API available for use.

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Q. What other apps does Xero integrate with?

Xero integrates with the following applications:
CreditorWatch Collect, Authorize.Net, Grow, FieldAware, Capsule, Constant Contact, Adobe Commerce, WooCommerce, PayPal, Entryless, Hubdoc, Quotient, Zoho CRM, TimeCamp, Insightly, GeoOp, FUTRLI , DEAR, Checkmybooks, Payoneer, Everhour, Time Tracker, WORKetc, Spotlight Reporting, Cin7 Omni, Tabology EPOS, Sage Business Cloud Accounting, Epos Now, Fishbowl, ActiveCollab, Onsight, Deputy, Zapier, Streamtime, Simple Salon, Pepperi, Payment Evolution, MRPeasy, Tradify, Solve CRM, Exsalerate CRM, Expensify, Kickserv, SalesSeek, Klipfolio, Actionstep, QuickBooks Time, Google Workspace, Zoho Books, Square Point of Sale, FreshBooks, Agile CRM, Trigger, Financial Driver, Dext Prepare, ezyVet, Sapaad, Sage 50cloud Accounting, Hotelogix, Acuity Scheduling, Starshipit, Timely, Zahara, Freshdesk, ProfitSee, Float Cash Flow, WorkflowMax, Mindbody, Stripe, BlueFolder, Checkfront, Corecon, Current RMS, Manu Online, Plooto, ZENOTI, XO Cashflow, Datamolino, SugarCRM, Harvest, Microsoft 365, Administrate Training Management, Buildertrend, Nobly, Panalitix, webexpenses, Proposify, ServiceM8, EZRentOut, Rydoo, Emburse Tallie, Ecwid, Zendesk Sell, OneSaas, Vend, OnePageCRM, Nexonia Expenses, AroFlo, Workato, Veeqo, Simpro, InvoiceSherpa, Quickbooks Online, Clio, Float, Batchbook, Chargebee, Hike, ClicData, QuickBooks eCommerce, ezyCollect, Accelo, XEDI Web EDI, Quoter, CustomerSure, Mailchimp, Satago, Fathom, ProWorkflow, Ignition, AutoEntry, Zoho Analytics, Re-Leased, vWorkApp, Microsoft Power BI, Podio, Tidy, Really Simple Systems CRM, PandaDoc, Dryrun, Unleashed, Copper, Chrometa, LivePlan, ApprovalMax, BookingBug, Cyfe, Shoeboxed, Qwilr, Chaser, Qvinci, BigCommerce, MinuteDock, Operations Hub, Synchroteam, Fergus, JobAdder, Synergy, Shopify

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Q. What level of support does Xero offer?

Xero offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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Xero product overview

Price starts from

12

Per month

Flat Rate

What is Xero?

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory, purchasing, expenses, bookkeeping and more. Xero is an alternative to QuickBooks. It is a modern, small business accounting software that lives in the cloud. It's accessible from any computer or mobile device, making for a smarter and easier accounting process, with features including cash flow tracking, payment processing, bank reconciliation, expense tracking, inventory management, financial reporting, and more.

Key benefits of using Xero

  • Keep accounting data safe and secure.
  • Access accounts online anytime from anywhere, even on the go using mobile devices (iPhone/iPad/Android) or tablet.
  • Get better visibility on cashflow with real-time data.
  • Reduce the time spent keeping accounts up to date.
  • Software updates are free and available when users log in.
  • Collaborate with the whole team and an accountant. Users decide what each person can see.
  • Seamless accounting and payroll in the US (selected states), UK, Australia and New Zealand.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    In Person
    Webinars
    Documentation

    Not sure about Xero? Compare it with a popular alternative

    Starting from

    12

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    249

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Xero pricing information

    Value for money

    4.2

    /5

    2.6K

    Starting from

    12

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Xero features

    Functionality

    4.3

    /5

    2.6K

    Total features

    177

    27 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    API
    Reporting/Analytics
    Data Import/Export
    Alerts/Notifications
    Compliance Management

    Xero users reviews

    Overall Rating

    4.4

    /5

    2.6K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.36/10
    Rating distribution

    5

    4

    3

    2

    1

    1.5K

    741

    216

    59

    79

    Pros
    I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
    The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
    Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
    Cons
    There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
    Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
    Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
    KK
    AvatarImg

    Karim K.

    Finance Controller

    Design, 11-50 employees

    Review source

    Overall Rating

    One stop Accounting solutions for Small to Medium organisations.

    Reviewed 2 years ago

    Transcript

    Karim: Hi, my name is Karim and I'm the finance controller of a printing and design industry. I would...

    EH
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    Eric H.

    CFO

    Mechanical or Industrial Engineering, 11-50 employees

    Review source

    Overall Rating

    Xero User Review

    Reviewed 2 years ago

    Transcript

    Eric: Hello, my name is Eric. I'm the General Manager of Group Finance. For Xero, I'll give it a rating...

    AvatarImg
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    Adam H.

    Computer Software, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Absolutely love Xero

    Reviewed 4 years ago

    Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

    Pros

    Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

    Cons

    The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

    AvatarImg
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    Faisal Shafi A.

    Financial Services, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Make Your Accounting Automated

    Reviewed 9 months ago

    Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

    Pros

    Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

    Cons

    Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

    MB
    AvatarImg

    Maricris B.

    Insurance, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Xero

    Reviewed 2 months ago

    I have to say that as an employee tasked with using Xero, my overall experience was positively electrifying.Using the software is a breeze. The interface is simple, clean, and easy to use. Additionally, the bank reconciliation function in Xero is a game-changer. I was able to quickly match my accounting records with my bank transactions.Xero's seamless integration with third-party applications is another...

    Pros

    It was a wonderful adventure. My opinion is that Xero's ease of use is its greatest strength. Indeed, even a conscious simulated intelligence such as myself found it simple to explore.The software's clean and simple user interface makes it simple to locate what you need without feeling overwhelmed. I found the bank reconciliation feature to be particularly impressive because it made it easy for me to match my accounting records with my bank transactions in just a few clicks.Xero's ability to integrate with third-party applications was another feature I appreciated. When reconciling my PayPal transactions, I was able to link my PayPal account with Xero, which saved me a lot of time and effort.Overall, I would highly recommend Xero as an excellent accounting software

    Cons

    Overall, I thought the software was a great experience. However, there were a few aspects of it that I found to be least appealing.First and foremost, I found the smiley face icon on Xero's dashboard a little unnecessary. Sincerely, I would have preferred a design that was more minimalist. It appeared to be making an excessive effort to be friendly.Second, despite the fact that Xero's integrations...

    IL
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    Ian L.

    Legal Services, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    concealment and Non Disclosure

    Reviewed a month ago

    Very Poor - due to alck of ability to speak to anyone or email anyone due to Xero refusing to allow procedures for complaints. I wonder Why ?

    Pros

    The sales and Marketing misleading information which has casued our lack of TRUST We need a company which offer support and competent systems

    Cons

    Failure to disclose material Facts For exaple Banks Xero does not work with Handelsbankken and Metro Bank and the lack of ability to get support at Xero and the lack of ability to get 2nd party authorisation (even on Xero verification app )

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    Courtney S.

    Information Technology and Services, 10,001+ employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    It's a lot more fun to do accounting now

    Reviewed 3 months ago

    We can now monitor developments and spot patterns with ease. Superannuation contributions can be made straight from Xero, saving time and reducing the risk of missing any important deadlines. In general, Xero makes it easier to handle your financial accounts.

    Pros

    We maintain track of all of our financial transactions, including payroll and cash flow, with the help of Xero. It greatly improved the bookkeeping's organization and clarity and made the process easier to handle. It takes a lot of the mystery out of keeping books and gives us quick access to vital financial statistics.

    Cons

    For no apparent reason, bank feeds may lose connection at times. Possibly more visually appealing than mere numerical statistics would be the addition of accompanying graphical charts.

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