Zuora vs Salesforce CPQ & Billing Comparison

Emburse Expense Professional (formerly Certify Expense)

Chargebee

Spreadsheet Server

PayPal Recurring Payments

Coolfire Core

E-Stock Web

Integrating with CPU was difficult, billing only good for subscription products. New CPU zuora app is good for basic use cases only. Not fit for enterprise use cases and CPq functionalities . Product needs a lot of improvement 

Billing product

My experience with Zuora

Overall, we've enjoyed our transition to Zuora and it's saved our billing team so much time.

Great SaaS Billing System

A must for subscription-model businesses

Simplified our recurring billing process, enhance our ability to report on billing/subscriptions

Solid billing software

Zuora Review

Very helpful tool for Billing the Customer and sending the information to customer and maintaining the billing information.

Good tool for Billing

Subscription management for b2b customers

Great product, terrible data and reports

Our company loves Zuora!

Over hyped Subscription management and Billing solution

Edge-to-edge platform for subscription business

In the company we use Zuora together with our CRM software, the first one provides the second with information regarding billing, such as the renewal dates and from this point our renewal team ensures that our clients in general have a hassle-free renovation experience. In general terms, Zuora's job is to automate billing, update our CRM with information regarding bills, and send the relevant billing notifications to emails.

An excellent application to automate billings.

Although I have learned a lot about Zuora functionality, I still lack confidence in being fully capable using the software. This stems from Zuora's lackluster knowledge base as well as not so good customer support. I feel like there are too many limitations, most of them in place to make you upgrade. 

Needs more power

Very useful tool for sales team

Lots of functionality to support complex billing processes but loses usability once the sales process gets more complex.  For simple subscription quoting and complex billing it's a great fit.   If you have any complexity in your sales process it will be a stretch.

Good billing functionality, lightweight on sales

Good reporting and tracking overall, too difficult to use due to minimal customization option unless you had professional help.

Not Customizable

Finally

For the first 2+ years, my billing team experienced lot of frustration because it seemed like Zuora had plenty of limitations. Come to find out, they do have limitations, but they are continuously improving and if you have the time and resources you can customize and get a lot out of the billing system.

Getting Better

Not as flexible as I would like. I used it along with Salesforce and I had to do a lot of manual entry. Wish it was more automated.

Ok but could be better

Zuora for billing

Billing application for subscription based companies

Best Billing Platform For Subscription Business 

A previous Billing manager - Used Zuora

Personally, it's our only software we use at the moment for billing. I believe other functions would be extremely helpful once they become available such as the workflow.

Zuora billing

A powerful product

Compare Zuora and Salesforce CPQ & Billing based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Chargebee is a recurring revenue management platform for a global scale. Leading companies trust Chargebee to power their full recurring revenue lifecycle, from subscription billing and invoicing to cash, accounting, renewal, and more.

Spreadsheet Server is a financial and operational reporting solution that connects with over 130 ERP / Accounting systems to feed live data into Microsoft Excel spreadsheets.

Gain deep data visibility into corporate spending with the remarkable usability of Emburse Expense Professional. Automatically create reports for employees, streamline approvals, and make reimbursement and reporting effortless for accountants.

Zuora is the global leader in Relationship Business Management solutions, helping companies in transition to the Subscription Economy. Enterprise leaders and high-growth companies use Z-Business, Zuora’s multi-tenant cloud platform to launch, scale, and monetize subscription services.

ACH Payment Processing

Alerts/Notifications

Audit Management

Billing & Invoicing

Billing Portal

Billing Rate Management

Cancellation Management

Contact Database

Contingency Billing

Contract/License Management

Credit Card Processing

Customer Accounts

Customizable Invoices

Customizable Reports

Customizable Rules

Debit/Credit Card Processing

Deferred Billing

Discount Management

Drag & Drop

Dunning Management

Electronic Signature

General Ledger

Hourly Billing

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Mobile Payments

Multi-Channel Management

Multi-Currency

Multi-Period Recurring Billing

Multiple Payment Options

Online Invoicing

Online Payments

Payment Gateway Integration

Payment Processing

Product Catalog

Project Billing

Purchasing & Receiving

Real-Time Data

Recurring Invoicing

Recurring/Subscription Billing

Refund Management

Reporting & Statistics

Reporting/Analytics

Revenue Management

Revenue Recognition

Sales Tax Management

Self Service Portal

Subscription Management

Subscription Plan Management

Tax Calculation

Tax Management

Third-Party Integrations

Usage Tracking/Analytics

Zuora

Web-based

Chief Financial Officer

On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora.

Analyst

The ability to pull customer and data reports is really nice. It's great that you can use the tool with other softwares, as well.

They provide outstanding technical and customer support and they will hold your hand until you're finally happy.

Equity Research Intern

I loved how almost everything I and my company wanted to monitor, such as the money we had coming in and the success of certain products within our catalog, were all possible through Zuora.

Financial Administrator

They had just purchased Zuora and it was my job to implement it. It was a seamless and great experience.

Zuora's notifications are undoubtedly one of the best qualities it has, since it allows us to send them via email to all customers who require it, before their renewal date.

Associate

I don't like the limited data verification in the software. For example, there is no email address validation in API when creating Contacts.

Account Executive

Sometimes can be confusing with how it sends to Z billing but for the most part I don't have much to complain about.

It’s so slow, it has delayed my sales process by A LOT.

Architect

API driven Easy to use Simple to navigate and set upEasy to use repetitive billing.

Senior accounting specialist

Move quickly to "train" before setup is done so it's hard to understand. Push for meetings but should focus more on meetings after setup is complete to train.

Zuora screenshot: Design Pricing for any Subscription Service

Zuora screenshot: Subscription & Billing Information at your Fingertips

Zuora screenshot: New Orders, Add-ons, Upgrades and Renewals made Easy

Zuora screenshot: A/R Aging, Collections, Bookings - all within reach.

Zuora screenshot: Subscription Metrics and Reporting

Zuora screenshot: Subscription Order Life Cycle

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

E-Stock Web is a stock control and inventory management system compatible with any type of product that a company works or sells.

PayPal Recurring Payments is a cloud-based platform that helps businesses manage subscription plans as per customer's needs. It helps acquire new subscribers, offer promotions and renew subscriptions.

Salesforce CPQ is a configure price quote solution fully native to the Salesforce platform that delivers automated sales quoting with out-of-the-box capabilities like Guided Selling and Pricing & Discount Schedules, to save time while turning around accurate branded proposals, all without leaving Salesforce

Zuora vs Salesforce CPQ & Billing Comparison

Zuora

Salesforce CPQ & Billing

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