ACE Dental Reviews - Pros & Cons, Ratings & more

Curve Dental

iDentalSoft

ABELDent

ACE Dental provides practice management software that blends appointment scheduling, claim management and prescription writing with eReminders and eRecall tools

ACE Dental

Linux

Web-based

Windows

Periodontist

Problems with computers when there is a windows update. We had some problem with cloud backups.

Office Manager

The ease of the program, great starter program. The live support is very helpful, fast, knowledgeable, friendly.

Executive Director

One of the customer rep is awesome. She took care of my computer needs today and she was so quick, knowledgeable and friendly all the way.

They offer every imaginable treat you could need or use and it all works seamlessly. I've used ACE since 2007 and am still thrilled to work with such an awesome team.

Office manager 

Our dental practice has been using ACE since 2002 and we will never consider another using any other practice software. It's affordable, easy to use, and the support is outstanding.

I am an RDH and use the software to run a small business. The ease and maneuverability of this program is why it is fantastic.

Pediatric Dentist

Thank you Ace Dental For a great software and all the wonderful help from the Team.

Owner

Excellent customer service who are always there when you need them, and software has many features and simple to use. Simply great to have at the office.

I truly like the ease of this program and that Ace constantly improves the features. Again, the support team is what makes this company special.

Office Manager/RDA

My overall experience has been very good. They are consistently adding features and the cost is very affordable compared to other dental software programs.

Dentist

I have used this software for 10 years. Good product and service is great.

Accountant

The software is very efficient and user friendly. The customer support is great as well.

This is the worst piece if software I have ever used. It constantly logs me out and sign in is from the dark ages.

Very easy to use with excellent support. Cost is very reasonable compared to other available software.

Owner and Bio-informatics Researcher

When, I contacted John I forewarned him that we were experiencing a problem that he wasn't going to be able to explain.

Hygienist

Problems at times in treatment planning. Periodontal charting anything other than probe depths is complicated.

I would like to have new patient fill out all information including health history and integrate into their chart.

New employees can train off the computer. Rays programs  integrate easily.

What I have learned is that there is no such thing as one software to satisfy everybody. But what makes a difference is that when there is a support team to walk you through it and be there when things break down and you are about to pull all your hairs out. I have been using ACE for over 10 years already and I am very pleased with the software.  It is very simple to use and anytime I have a new staff, I would just have them watch the videos on line on how to do things, so it is like a personal trainer for me. Not many software let you do completely paperless, but somehow we were able to get rid of the papers and use PDF and pictures to attach everything in to the file. Few years ago when John was redoing the whole software, I was there with him telling him how to change things from a dentist point of view.  Still today, I shoot him an Email requesting a change here or there, and if it is feasible, they get it done. As stressful as dentistry is, at least I know I could count on them to reduce the head ache of my day to day charting for me. 
Thank you guys :) 

Great support, easy to work with,  many useful functions.

with the excellent help from your technical team I found your soft ware is easy to navigate.

Lydia- 

Thank you for the positive feedback! 

We would like to have a trainer help you out with the items in the software you have mentioned. Let's see if there are some adjustments we can make to your computer monitor to be sure the settings give you the larger font you would like to see. I have already asked my support department to reach out to you, in fact, you should have already heard from them. Since this is an unknown issue and never mentioned by you to date, we will look to resolve this immediately. We would like to be sure our software is always running optimally.

Thank you again for your positive feedback and being a long time customer of ACE-Dental.

Horrible the customer service here is horrible we’re in the middle of a pandemic and they stole all my patient information I will not allow me to have access to it!!!!! Horrible horrible horrible

Horrible customer service!!!

My overall experience has been very good.  They are consistently adding features and the cost is very affordable compared to other dental software programs.

ACE is GREAT!

Thank you for your great review! We have recently added the ACENotes Feature to our Perio Charting.  This feature allows you to easily create note templates with steps for completing Perio exams, Crowns and other multiple step procedures. Please call our technical support department to if you need assistance creating templates or have any questions. 

Customer support is always Helpful.  Software is easy to use and easy to figure out

Veronica-
 Thank you for all of the great feedback! Being on the cloud has huge advantages and we are glad you're enjoying it! In addressing your con- if patient appointments are rescheduled at the end of a day it is important to go to the eReminder menu and click "send appointments to ace." This will ensure all appointments are up to date that may have been changed at the last minute. If you need any help with this, please give us a call, we are happy to walk you through it!

-Your ACE-Dental Team

Ease of use at w fair price! The support is very helpful and have taken care of our problems  quickly. This program can do everything you need to run an office efficiently.,

I have been very happy with this software!

Thank you for your great review! Windows updates can change sharing on computers.  Please call our technical support when this happens and we will get it fixed very quickly.  For Images, if you are using an Apteryx or a relabeled Apteryx product for imaging, you should contact them to get XVWeb. If not, talk to them about a conversions of your images. We expect the other image software companies to announce a web based product in the near future.

Overall a very pleasant experience.  And the Support Team is so friendly and helpful!

Loretta-

Thank you for your great feedback! Our support is definitely second to none!  We appreciate your positive words and we will continue to strive to keep our software easy to use!
In regards to your comment about importing photos, it is a simple drag and drop or acquire from a webcam. I will ask our training department to give you a call and walk you through the process.
Thank you again for being an ACE user!
Kind regards- Your ACE-Dental Software Team!

ACE Software and support rock!

The ease of this program is exceptional

Thank you so much for the positive review! We try our best to keep the software as easy as possible, while keeping advance features for managing the day to day of a dental practice. Also, you can already see the tooth chart on the tx plan estimate, please give us a call and we would be happy to show you how. Please call the support department at your convenience and we will get your treatment estimate set up the way you prefer..

If you are on the fence about a dental software company, please consider ACE.  I have no other reason to endorse this other than that I use it and I love it!  Thank you ACE for such a comprehensive dental software package as your wonderful sales and support team and really working hard to have a great product!  Well done!

One of the customer rep is awesome!  She took care of my computer needs today and she was so quick, knowledgeable and friendly all the way!

Overall ok.

easy to train new employees, easy to use and understand, all the different types of charts and all you can put into it.

we just replaced our computers in our office, and it was so easy and great service to reinstall ace.

Jessica-
Thank you so much for your review of our software! We appreciate having the practice as long time customers, let us know if you ever need anything. We appreciate the feedback.

The ACE-Dental Team

I have been an ACE Dental Software user for 20 years and have been extremely happy. I use the email and text reminder service and patients love that and are missed appointments have dropped significantly. You won't be disappointed in ACE Dental- customer service is top notch.

Love ACE Dental!

The support staff are amazing !! Always friendly and thorough! Makes a frustrating experience more tolerable! Thanks, girls !!

Love the support team of Jackie and doneca ! Always accommodating ! Super responsive ! 

Thank you for your positive note on support. I was not aware you were having an appointment issue since no other office is experiencing this. It is possible that this is a training issue. Please call our technical support department so we can setup some training time and thoroughly go over everything with you and your staff. 

Thank you.

I have used ACE Dental for 12+ years and have found it to be easy to use with excellent support.

easy to use software 

I have used the software for over 10 years.  It is easy to use and the service is the best is have seen by any software.  

I have used for 10 years and had great service.

There is no other better SW with the affordable price range. Easy to upload images and bridge easily with other radiographic resources. Customer support can not be better.

User friendly SW

Data available very quickly and easy to navigate from modules to module

Ace dental review

 I am satisfied with the quality .Its worth money.

Works easy

ACE Dental Review

I recommend ACE Dental Software

Ace dental software, thoughts based on experience

We have used Ace for 15 years and are very pleased with the simplicity of use. It is user-friendly and covers all the necessary needs of the dental practice 

Great service providers 

Thank you for being a long time user of ACE-Dental Software! We really strive to keep the software as easy to use as possible.

Cheers to another 15 years!

ACE Dental Reviews (2025)

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Pros and cons

109 reviews