Practice-Web Pricing, Features, Reviews and Alternatives

I have been using Practice-Web for my dental office needs! I started using this software in 2008 and we have been upgrading our office to the latest version 20.3 today. This software is very friendly and easy to use. Over the years I had multiple staff come and go and they were easily trained to use this software. The software continues to change and improve with new features that are very helpful. The most liked part of the software is the ease to use of this software.

This software is very difficult not to like. It doesn’t have too many flaws. The only thing that was a problem had to do with HMO insurances however even that I learned to work with the program since HMO insurances wasn’t a big part of my practice.

Thanks for your kind words and loyalty all these years, Dr. B! We're always looking for new ways to enhance Practice-Web and are thrilled our upgraded features are helping you thrive even more! We're glad you and your team find the software easy to use as well. It sounds like your issue with HMOs was resolved through training, but if you need further assistance, our Support team is happy to help. Just call 800.845.9379, option 2. We also have a large catalog of training videos on YouTube for refreshers and self-guided learning.

The software is very easy to use and includes everything needed for compliance purposes.

Not having the option to edit the price and cost of procedures in an excel (Microsoft) format is a bit laborsome when you have to adjust pricing after a treatment plan has already been entered. At the moment, if I need to edit the cost of a procedure, I have to open each procedure entered and adjust the price individually. It would be great if we can adjust the pricing on a procedure without having to click and open each procedure.

Thank you so much for your kind words!!! It means a lot. We're thrilled you're thriving with Practice-Web and glad the Support team is delivering great service. For the procedure fees question, you can update several procedure fees very quickly at once in the Procedure Code List in Practice-Web. Our support team reached out to you to demo this, but please call us at 800.845.9379 for help today. We look forward to helping you thrive!

Really nothing...way to many issues in using it!

Not user friendly and their training was totally inadequate to understand how to implement it into our practice!!

We appreciate your loyalty to DataTeam DDS and we strive to make the transition to Practice-Web as smooth as possible for our Datateam clients. We provided your office with over 8 hours of training and made sure to follow up with your team regular post training to make sure any questions were answered. Please note that if you have any unanswered questions or unresolved concerns our technical support team will be happy to help.

Texting and prescriptions are being sent electronic which frees us up to do something else.

There were some glitches when exporting , but they are easily fixed by support when called

most impactful are the reports ,scheduling feature with autocodes, claims

sometimes when i am looking for a report i need to call to have created

Hi Sherry! It means a lot when our long-term practices share feedback. We're glad the reports, scheduling with autocodes, and claims features are helping you multitask and boost efficiency! As you know, the data most practices want can be found in Standard Reports. Sometimes more advanced practices like yours want to look at different cross-sections of data available through custom reports. If you run into that situation again and don't want to call, you can open a support ticket via our website or by emailing Support@Practice-Web.com. Just mention in your notes that you'd prefer an email response if possible. We can often send written instructions that you can follow when you have a break from patients.