Practice-Web Pricing, Features, Reviews and Alternatives

This Dental Management Software is excellent. Comprehensive record keeping that is easy to use. I like how the software is set up with separate modules that are easy to use.

There are so many features that there is a learning curve that takes some time to incorporate all the potential features of this software.

Thanks so much for your kind words, Dr. G! We appreciate your loyalty all these years and are thrilled Practice-Web has helped boost your production and efficiency! Just an FYI- if anyone on your team is still learning or you onboard someone new, we have a wealth of training videos in the Resources section of Practice-Web.com and also on our YouTube channel (they're grouped into playlists by job area there too). We also recommend following us on other social media platforms (Facebook, Twitter, LinkedIn), as we share a lot of tips and how-tos there as well. And, as you know, support is always just a call or email away! The team is happy to walk you or your staff through any areas that are unclear. :)

Less complicated, more personal attention from tech support, more economical

Some tech support operators are excellent while others at times are somewhat less efficient.

Thanks for your kind words, doctor! We're glad you find Practice-Web to be less complicated and more economical than Dentrix was, and are happy to hear that Support is taking good care of you. In regard to your comment about the efficiency of some Support Specialists - we recently expanded our support team to provide faster service. Looking at your history, you've likely noticed a difference in...

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Really nothing...way to many issues in using it!

Not user friendly and their training was totally inadequate to understand how to implement it into our practice!!

We appreciate your loyalty to DataTeam DDS and we strive to make the transition to Practice-Web as smooth as possible for our Datateam clients. We provided your office with over 8 hours of training and made sure to follow up with your team regular post training to make sure any questions were answered. Please note that if you have any unanswered questions or unresolved concerns our technical support team will be happy to help.

User friendly and not as difficult as other dental software.

texting word count limitations and the fact that the number for the texts comes out as 1-800 number; not that great in terms of the reports being accurate (like recall list)

Hi, Jaewoo! Thank you for being a valued client and for using Practice-Web. We're glad to hear that your team finds Practice-Web user friendly. To address your concerns, unfortunately all text message providers limit the number of letters/characters allowed to be transmitted. But we have done everything we can to make sure that our users have the ability to send the maximum number of characters allowed by the cell phone service providers. If you find that your recall list has some inaccuracies, this typically occurs when a staff member doesn't correctly use the Recall Appointment button in the Appointment Module. Have your staff call our support team and we'll be happy to review the correct use of Recalls in Practice-Web.

Very easy to navigate and useful features. Awesome customer service!

Have to pay for extra for texting service

Thanks for your detailed review, Stephanie! We're glad you find Practice-Web easy to use and feel supported by our customer service team. We also have an all-inclusive cloud-based software if that's something your office is interested in. It comes with unlimited texting, claims, email marketing, online scheduling, and all kinds of other practice management tools at no additional cost. Larger practices like yours love it. Drop us a line if you'd like more info.