athenaOne vs Benchmark Solutions Practice Management

NextGen Office

Epic

Prime Suite

TheraPlatform

Jezzam

Big Data MPI

Compare athenaOne and Benchmark Solutions Practice Management based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Accounting Integration

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Bed Management

Billing & Invoicing

Case Management

Charting

Claims Management

Claims Scrubbing

Clinical Notes

Code & Charge Entry

Coding Assistance

Compliance Tracking

Customizable Dashboard

Decision Support

Drug Reference Database

Dunning Management

E-Prescribing

EMR/EHR

For Cardiologists

For Family Medicine

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Neurologists

For Obstetrics & Gynecology

For Ophthalmologists

For Orthopedics

For Pain Management

For Physical Therapy

For Plastic Surgery Practices

For Podiatrists

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urgent Care

For Urologists

Formulary Management

Growth Charts

Healthcare Compliance

HIPAA Compliant

Immunization & Allergy Tracking

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Invoice History

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Management

Messaging

Multi-Location

Multi-Provider Practice

ONC-ATCB Certified

Out-Patient Management

Patient Engagement

Patient Intake

Patient Management

Patient Records Management

Patient Scheduling

Payment Collection

Physician Management

Physician Scheduling

Policy Management

Practice Management

Quotes/Estimates

Records Management

Reminders

Remittance Advice

Remote Treatment Planning

Scheduling

Self Service Portal

SMS Messaging

Treatment Planning

Vaccine Management

Video Conferencing

Virtual Waiting Room

Voice Recognition

Web-based Deployment

athenaOne

Android

Web-based

Windows

iPad

iPhone

administrator

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.

epileptologist, neurologist, business owner

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.

By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.

Physician 

Ease of use good but especially like the ability to customize to make this “ mine.

Medical Student Intern

The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Physician

If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

Practice Manager

We crash on a daily basis. The software is basic and the sales people are pushy.

Account Manager

I love how easy it was to pull patients Medical Records from other physicians who used the system as well.

lab specialist

Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.

Doctor

It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.

Nurse practitioner

Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.

Student

Overall I have had a great experience with Athena.

I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.

It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.

Mental Health Technician

Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.

Attending

Very difficult to navigate. Too much info requested.

Often can’t complete a task due to pt non-compliance, no option to indicate this.

Okay product definitely some great pros but again customer service is lacking.

athenaOne screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

Utilizing the most advanced MPI technology and a unique 4-layer approach simplifies implementation and guarantees <1% duplication rate

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.

Streamline administrative tasks with Benchmark PM–a customizable, integrated practice management solution with seamless scheduling, billing, and reporting, tailor-made for your clinical practice.

Access Controls/Permissions

Accounting

Activity Dashboard

Automated Scheduling

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Client Portal

Compliance Management

Confirmations/Reminders

Contact Database

Credit Card Processing

Customer Database

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Document Management

Document Storage

Drag & Drop

Electronic Payments

Electronic Signature

Email Reminders

EPCS Compliant

Faculty/Staff Management

Historical Reporting

Invoice Management

Medication Alerts/Warnings

Mobile Access

Multi-Physician

No-Show Tracking

On Call Scheduling

Patient Communications

Patient Portal

Prescription Cancellation

Real-Time Data

Real-Time Reporting

Recurring Appointments

Registration Management

Reporting & Statistics

Reporting/Analytics

Revenue Management

Search/Filter

Secure Data Storage

Task Management

Task Scheduling

Third-Party Integrations

Waiting Time Tracking

Workflow Management

Benchmark Solutions Practice Management

Linux

Love the software, easy to use and Love the people behind the software. They made a wonderful product and they teach you how to use it easily.

I would recommend this company and their products. They have a great product and a great supporting staff.

I think that it is important to get software that is easy to use. Also, make sure that the software is customizable, because this will help increase the ease of use.

Customer support is an important aspect to consider when picking a software. A good service team can help ease the process and help reduce any worries that you may have about the system.

We are very satisfied with the products as a whole. I could go in depth about the benefits of each solution, but we do like everything we have purchased from them so far.

Get a good practice management system that is easy to navigate for you. I would recommend taking a look at Benchmark's just because we have had such success with it here at the office.

We are very pleased with them, and the interface is so easy to use. To put it simply, we just love Benchmark.

We didn't want anything huge, but we also wanted someone established enough to take care of our needs. We didn't want to spend the money to upgrade, but I am glad we did.

Office Manager

Our practice made the switch to Antworks in 2018 and have been extremely happy with its functionality. PM system has great billing components.

athenaOne vs Benchmark Solutions Practice Management Comparison (2026)

athenaOne vs Benchmark Solutions Practice Management Comparison (2026)

athenaOne

Benchmark Solutions Practice Management

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives