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athenaOne Pricing, Features, Reviews and Alternatives
athenaOne product overview
What is athenaOne?
athenaOne helps doctors deliver high quality care by organizing the moment of care for maximum clinical productivity, performing administrative and quality services on a doctors behalf to ensure full payment, and tracking all physician orders to close the loop on results and follow-up care. Doctors benefit from continuous embedded access to the best practices of the nations largest clinical network, the most up-to-date and extensive quality rules and industry guidelines.
Key benefits of using athenaOne
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades
Typical customers
Platforms supported
Support options
Training options
athenaOne features
Functionality
3.7
/5
783
Total features
76
29 categories
Most valued features by users
Functionality contenders
athenaOne users reviews
Overall Rating
3.7
/5
783
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.48/10
322
212
102
62
85
Teegan F.
Overall rating contenders
Amy B.
President
Hospital & Health Care, 51-200 employees
Review source
Transcript
Erin T.: My name is Erin, and I am the office manager and a nurse. We would rate athenaOne a four out...
Ashley L.
Technologist
Hospital & Health Care, 201-500 employees
Review source
Transcript
Ashley: Hi, I'm Ashley. I'm an x-ray tech. I give athenaOne a four out of five. And for more reviews...
Melanie S.
Design, 1-10 employees
Used daily for 2+ years
Review source
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I loved using Athenaclinicals. It has lots of helpful learning modules to help train staff. Creating reports was a big help as well.
Clearing claim holds is a challenge because the language is not alwats easy to interpret! Offering learning modules would help.
Colleen K.
Medical Practice, 51-200 employees
Used daily for 2+ years
Review source
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For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.
Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.
Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.
Penelope M.
Hospital & Health Care, 501-1,000 employees
Used daily for 2+ years
Review source
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Great
My CSM is great to work with. He meets our needs for the support we need
Quality management reports. I absolutely hate it!!!
Amber D.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
Review source
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On 7/14, I was notified by a member of our clinical staff that the entire practice would need to go through this training, that it wasn't only for the nurses and physicians. I called Athena for verification and was told that only nurses and physicians needed to follow the training guides.; that it would not affect Billing or any other department. When I pulled the individual within my practice who...
1) You can access the phone number from the chart. 2) You can reference visit notes while creating a patient case.
Having to click multiple places to get to a document that you used to be able to automatically view and print is extremely inefficient. Many useful features that were used on a daily basis have been completely taken away. Athena reps were also rude and untrained. One of our employees actually had to show them how to do something. This should have been tested in a test environment before rolling out live. IT should talk with the daily users prior to making a significant change like this.
Lee C.
Medical Practice, 201-500 employees
Used daily for 1-2 years
Review source
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Consistent platform across organizations
Referral process internal treated as external and future orders are not configurable
athenaOne FAQs
athenaOne has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. Does athenaOne support mobile devices?
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