athenaOne vs EHR 24/7

NextGen Office

ChiroTouch

Jane

Epic

Waystar

Prime Suite

Compare athenaOne and EHR 24/7 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Accounting Integration

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Bed Management

Billing & Invoicing

Case Management

Charting

Claims Management

Claims Scrubbing

Clinical Notes

Code & Charge Entry

Coding Assistance

Compliance Tracking

Customizable Dashboard

Decision Support

Drug Reference Database

Dunning Management

E-Prescribing

EMR/EHR

For Cardiologists

For Family Medicine

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Neurologists

For Obstetrics & Gynecology

For Ophthalmologists

For Orthopedics

For Pain Management

For Physical Therapy

For Plastic Surgery Practices

For Podiatrists

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urgent Care

For Urologists

Formulary Management

Growth Charts

Healthcare Compliance

HIPAA Compliant

Immunization & Allergy Tracking

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Invoice History

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Management

Messaging

Multi-Location

Multi-Provider Practice

ONC-ATCB Certified

Out-Patient Management

Patient Engagement

Patient Intake

Patient Management

Patient Records Management

Patient Scheduling

Payment Collection

Physician Management

Physician Scheduling

Policy Management

Practice Management

Quotes/Estimates

Records Management

Reminders

Remittance Advice

Remote Treatment Planning

Scheduling

Self Service Portal

SMS Messaging

Treatment Planning

Vaccine Management

Video Conferencing

Virtual Waiting Room

Voice Recognition

Web-based Deployment

athenaOne

Android

Web-based

Windows

iPad

iPhone

administrator

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.

epileptologist, neurologist, business owner

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.

By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.

Physician 

Ease of use good but especially like the ability to customize to make this “ mine.

Medical Student Intern

The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Physician

If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

Practice Manager

We crash on a daily basis. The software is basic and the sales people are pushy.

Account Manager

I love how easy it was to pull patients Medical Records from other physicians who used the system as well.

lab specialist

Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.

Doctor

It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.

Nurse practitioner

Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.

Student

Overall I have had a great experience with Athena.

I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.

It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.

Mental Health Technician

Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.

Attending

Very difficult to navigate. Too much info requested.

Often can’t complete a task due to pt non-compliance, no option to indicate this.

Okay product definitely some great pros but again customer service is lacking.

athenaOne screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

ChiroTouch with Rheo, the AI assistant for chiropractic, cuts documentation time by up to 92%. Trusted by 12,500+ practices, it delivers all-in-one EHR tools for scheduling, billing, payments, and patient engagement.

Waystar provides a next-generation, cloud-based technology platform that modernizes the healthcare revenue cycle. Our technology, data and client support work together to eliminate friction in payment processes, streamline workflows and improve financials for providers in every care setting.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

EHR 24/7 provides charting, real-time data, customizable forms to enhance accuracy, productivity, and patient safety. It also has integrations for patient intake and e-prescription solutions.

Customizable Forms

Document Management

Documentation Management

Progress Notes

SOAP notes

Templates

EHR 24/7

Licensed mental health counselor

I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.

Mental Health Counselor

To be able to access a low to no-cost EHR is such a gift for our small business. We are grateful for he awesome customer support tream when we get "stuck" too.

LCMHC, LCAS, CEAP

What I liked best about the EHR 24/7 is the scheduling, claims processing and accounting capabilities.

Assistant Manager 

We are very happy with 24/7 services it’s not costing you more even if you are a small clinic and thing to save a lot against a fee service  then you are right place to choose this service.

It has been getting worse of the experience using the program.

Owner/Clinician

This is a great system if you don't need advanced notifications of appointments, or want outside vendors to interact with the system for reviews.

We have been trying for 1 month to set up our e-prescribe account as our office software doesn't have it built in. AWFUL to deal with them.

Chiropractor, owner

I love how it integrates seamlessly with PracticeMate.

LCPC-c

Another downside is the rejection codes they hand out.

Head Personal Development & Life Coach

Most EHRs are packed with power, as is Office Ally, but it doesnt look heavy or intimidating. Also, the customer care is very responsive.

Customer service is always helpful and responsive.

OFFICE MANAGER

Anything we have an issue with the customer service is happy to teach us, and if its complicated or necessary we can schedule training for employees and staff on different aspects of the service.

MFT Intern/Volunteer

The way that the system is set up is very intuitive. Information is easy to find and sharing access with the company I work with is seamless.

Nurse Practitioner 

If you have an inhaler or ointment, you have to enter packet because there is no option for unit, tube, or MDI. And you can't leave it blank, because it won't send without every option filled in.

Licensed Acupunturist

Easy to use for a person who isn't terribly tech-savy.

Medical Biller

It was very hard during payment posting to keep having to use the tab key.

owner

EHR offers the provider the ability  to chart patients visits, bill out visits, track vitals and other important aspects of the patient.

EHR integrates with Office Ally's Practice Management software for ease of billing.

athenaOne vs EHR 24/7 Comparison (2026)

athenaOne

EHR 24/7

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives