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CareCloud vs NextGen Office Comparison (2026)

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CareCloud logo

CareCloud

NextGen Office logo

NextGen Office

Overview

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice to drive your performance and delight your patients.

NextGen Enterprise PM is an innovative, award-winning enterprise practice management solution designed with exclusive functionality to help customers of all specialties and sizes streamline front and back office administration, improve efficiency and productivity, reduce A/R days, increase revenue.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

300

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.6

112

5

4

3

2

1

48

21

14

7

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
53%
would recommend this app

4.0

1.2K

5

4

3

2

1

530

489

161

46

58

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

Pros

“User friendly interface, intuitive to follow, has different functionalities desired of an EHR/EMR, cost-effective, customer service is great, RCM service is excellent, practice analytics tools are very helpful, cloud based, suitable for small as well as mid-size practices.”
SG

Sanjay G.

Administrator

“Met our Rheumatology discipline-specific needs very well.”
SG

Sanjay G.

Administrator

“The claims are slowly handled. ”
MB

Michelle B.

Owner

Pros

“Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.”
LF

Latasha F.

Medical Office Manager

“The ledger helps us track patient balances and be able to send patient statements.”
CG

Chez G.

Billing and Credentialing Manager

“Maintaining electronic medical records and chart documentation”
LF

Latasha F.

Medical Office Manager

Cons

“Notes were tedious with less options to create templates than other systems”
NP

Nikki P.

Physical Therapist

“Exhort money…. When you ask for billing details you can not get them. ”
MB

Michelle B.

Owner

“Due to not having access to vital medical information due to their negligence and errors, I am researching which agencies to contact and file formal complaints. ”
FC

Frances C.

Dr.

Cons

“This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.”
LF

Latasha F.

Medical Office Manager

“One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.”
DT

Diana T.

Clinical Office Manager

“We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. "”
MU

Muhammad U.

Manager

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features73
  • API
  • Activity Dashboard
  • Admissions Management
  • Analytics
  • Ancillary Care Provider Access
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Data Automation - Healthcare Claims Management
  • Claims Management
  • Claims Process Workflow - Healthcare Claims Management
  • Claims Resubmission - Healthcare Claims Management
  • Claims Scrubbing
  • Claims Scrubbing - Healthcare Claims Management
  • Clearinghouse Integration - Healthcare Claims Management
  • Clinical Documentation
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Digital Intake Forms
  • Discharge Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR Integration
  • EMR/EHR
  • Electronic Submissions - Healthcare Claims Management
  • Engagement Measuring
  • Faculty/Staff Management
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Medical Purposes
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • IPC Systems Integration
  • Insurance Eligibility Verification
  • Integration with Wearables
  • Interoperability
  • Invoice History
  • Meaningful Use Certified
  • Meaningful Use Reporting
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Medical Provider Access
  • ONC-ATCB Certified
  • Online Presence Management
  • Online Scheduling
  • Patient Communications
  • Patient Data Security - Healthcare Claims Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Satisfaction Management
  • Patient Scheduling
  • Patient Workflow Management
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Templates
  • Third-Party Integrations
  • Two-Way Communication
  • Video Conferencing
  • Virtual Meetings
  • Waiting Time Tracking
  • Workflow Management
  • ePHI Storage
  • Total features26
  • API
  • Activity Dashboard
  • Admissions Management
  • Analytics
  • Ancillary Care Provider Access
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Data Automation - Healthcare Claims Management
  • Claims Management
  • Claims Process Workflow - Healthcare Claims Management
  • Claims Resubmission - Healthcare Claims Management
  • Claims Scrubbing
  • Claims Scrubbing - Healthcare Claims Management
  • Clearinghouse Integration - Healthcare Claims Management
  • Clinical Documentation
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmations/Reminders
  • Digital Intake Forms
  • Discharge Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR Integration
  • EMR/EHR
  • Electronic Submissions - Healthcare Claims Management
  • Engagement Measuring
  • Faculty/Staff Management
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Medical Purposes
  • For Pain Management
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • HIPAA Compliant
  • IPC Systems Integration
  • Insurance Eligibility Verification
  • Integration with Wearables
  • Interoperability
  • Invoice History
  • Meaningful Use Certified
  • Meaningful Use Reporting
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Medical Provider Access
  • ONC-ATCB Certified
  • Online Presence Management
  • Online Scheduling
  • Patient Communications
  • Patient Data Security - Healthcare Claims Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Satisfaction Management
  • Patient Scheduling
  • Patient Workflow Management
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-Appointment Screening
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Templates
  • Third-Party Integrations
  • Two-Way Communication
  • Video Conferencing
  • Virtual Meetings
  • Waiting Time Tracking
  • Workflow Management
  • ePHI Storage

Integrations

  • Total integrations8
  • Doctible
  • EHRYourWay
  • ICANotes
  • InstaMed
  • MD Logic
  • Optivate
  • Praxis EMR
  • Sevocity
  • TeleVox
  • Vital Interaction
  • Total integrations2
  • Doctible
  • EHRYourWay
  • ICANotes
  • InstaMed
  • MD Logic
  • Optivate
  • Praxis EMR
  • Sevocity
  • TeleVox
  • Vital Interaction

Alternatives

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