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NextGen Office Logo

Empowering our clients to make healthcare better

Last updated: February 2025

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NextGen Office - 2025 Pricing, Features, Reviews & Alternatives

What is NextGen Office?

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities.

NextGen Office is bringing that cutting-edge technology to your workflows with NextGen Office Ambient Assist. When providers use NextGen Office Ambient Assist, integrated ambient listening technology securely converts the spoken, natural patient-provider conversation into a structured SOAP note that can be reviewed and edited by providers and automatically integrated into the patient's chart in NextGen Office.

Benefits of using NextGen Office

  • The software supports interoperability, permitting users to share and exchange data easily between patients, providers, payers and health registries.

  • NextGen EHR operates as a single-source application, granting users quick and central access to all clinical and administrative patient information.

  • NextGen EHR includes cheat sheets, conveniently giving physicians a brief overview of a patient’s history when they hover on top of the patient’s record.

  • Via drag and drop fields users are able to work more efficiently without needing to click and scroll through lots of information.

  • NextGen EHR facilitates tab configuration by specialty, practice, provider and visit type, enabling users to customize the organization of medical records.
  • Starting from

    300

    book a demo

    NextGen Office's key features

    Most critical features, based on insights from NextGen Office users:

    Patient Records Management
    Billing & Invoicing
    Claims Management
    Patient Scheduling
    EMR/EHR
    Insurance Eligibility Verification

    All NextGen Office features

    Features rating:

    Healthcare Compliance
    Clinic Interoperability
    Surveys & Feedback
    Reporting/Analytics
    Claims Scrubbing
    Reporting & Statistics
    Multi-Location
    Outcome Assessment Tools
    Calendar Management
    Invoice History
    Decision Support
    Document Management
    Document Storage
    Patient Intake
    Drug Reference Database
    Dunning Management
    Records Management
    Patient Portal
    For Medical Purposes
    Payment Processing
    Physician Scheduling
    HIPAA Compliant
    Appointment Scheduling
    Charting
    E-Prescribing
    Workflow Management
    Appointment Management
    Code & Charge Entry
    Confirmations/Reminders
    Real-Time Data
    Remittance Advice
    Alerts/Notifications
    Customizable Templates
    Self Service Portal
    Practice Management
    Medical Billing
    Physician Management
    Activity Dashboard
    SMS Reminders
    Medication Management
    Medication History
    Medication Alerts/Warnings
    Medical Terminology Database
    Patient Questionnaires
    Communication Management
    Payment Collection
    Messaging
    Patient Engagement
    Mobile Access
    Patient Communications
    Paper-Based Claims
    Multi-Channel Communication
    Order Entry
    Online Scheduling
    Multi-Physician
    Multi-Provider Practice
    Online Refills
    Online Intake Forms
    Online Forms
    ONC-ATCB Certified
    One-to-One Messaging
    Pre-Registration
    Self Check-In/Check-Out
    SOAP notes
    Speech Recognition
    Task Management
    Task Scheduling
    Telemedicine
    Telemedicine Integration
    Template Management
    Templates
    Transaction History
    Treatment Planning
    Urgent Care Templates
    User Management
    Video Conferencing
    Vitals Tracking
    Voice Recognition
    Process/Workflow Automation
    Progress Notes
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Updates
    Recurring/Subscription Billing
    Referral Management
    Referral Tracking
    Registration Management
    Reimbursement Management
    Reminders
    Remote Treatment Planning
    Revenue Management
    Revenue Recognition
    Scheduling
    Search/Filter
    Compliance Management
    Compliance Tracking
    Contact Database
    Customer Database
    Customer History
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Dashboard Creation
    Data Discovery
    Data Import/Export
    Data Visualization
    Denial Management
    Drag & Drop
    EDI
    EHR/EMR Integration
    Accounts Receivable
    AI/Machine Learning
    Analytics
    API
    Audit Management
    Audit Trail
    Automated Scheduling
    Automatic Transcription
    Availability Management
    Batch Processing
    Care Plan Management
    Case Management
    Chat/Messaging
    Claims Tracking
    Client Portal
    Clinical Notes
    Coding Assistance
    Collaboration Tools
    For Urologists
    Forms Management
    Formulary Management
    Growth Charts
    Handwriting Recognition
    Historical Reporting
    ICD-10 Compliance
    Imaging and X-rays
    Immunization & Allergy Tracking
    Initial Assessments
    Insurance Management
    Invoice Management
    Lab Integration
    Lab Order Management
    Lab Results
    Live Chat
    Meaningful Use Certified
    Medical History Records
    Electronic Claims
    Electronic Payments
    Electronic Prior Authorization
    Email Reminders
    Facility Scheduling
    File Sharing
    Financial Management
    For Cardiologists
    For Dermatologists
    For Family Medicine
    For Healthcare
    For Mental/Behavioral Health
    For Obstetrics & Gynecology
    For Ophthalmologists
    For Pain Management
    For Physical Therapy
    For Podiatrists
    For Urgent Care

    NextGen Office awards

    NextGen Office alternatives

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    NextGen Office pricing

    Starting from

    300

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about NextGen Office price and value

    Value for money rating:

    Of 65 reviews that provide robust commentary on NextGen Office's price and value, 63% mention it in a positive light.

    Reviewers indicate that NextGen Office offers a reasonable cost, especially when compared to traditional office productivity software and server-based systems. They appreciate the subscription-based model, which avoids the need for a one-time purchase and additional IT setup costs. Some users find it cost-effective and customizable for small businesses, with pricing that can fit various budgets. They also note that it includes a suite of products at a reasonable price, making it a good value for the money.

    However, some reviewers feel that the software can be expensive, particularly for small to medium-sized practices. They report that there are multiple fees for maintenance and additional features, which can add up and become overwhelming. Some users mention that the initial and ongoing costs can be high, and they feel nickel-and-dimed for every extra feature or service. There are also concerns about the cost of interfaces and the overall expense of the product, which some users find prohibitive.

    Check .

    To see what individual users think of NextGen Office's cost and value, check out the review excerpts below.

    The reasonableness of the cost was also attractive to me, particularly after going home and calculating the amount of money I spent on printing, mailing, and licensing fees for my checklist medical record system which I was using at the time.
    Additionally, NextGen Office is typically less expensive than traditional office productivity software, as it is subscription-based rather than requiring a one-time purchase.
    They definitely try to nickel and dime you for every single thing you might want (including outrageous costs to any lab you want to interface with).

    NextGen Office integrations (25)

    Integrations rated by users

    We looked through 1,276 user reviews, to identify which products are mentioned as NextGen Office integrations, and what is the users perception.

    Solutionreach logo
    Solutionreach

    Integration rating: 5.0 (1)

    We are able to send alerts and text reminders to patients, without having to re-enter their information-it is pulled directly from Nextgen.

    LK

    Lauren Kirk

    Referral Coordinator

    Clearwave logo
    Clearwave

    Integration rating: 5.0 (1)

    NextGen Office support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    NextGen Office reviews

    Overall rating

    4.0

    /5

    1.2K

    Positive reviews

    80

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.61/10
    Rating distribution

    5

    4

    3

    2

    1

    525

    493

    160

    44

    54

    Pros
    I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.
    The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.
    I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
    Cons
    All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.
    Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.
    The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

    NextGen Office FAQs

    Q. What type of pricing plans does NextGen Office offer?

    NextGen Office has the following pricing plans:
    Starting from: $300.00


    Q. Who are the typical users of NextGen Office?

    NextGen Office has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does NextGen Office support?

    NextGen Office supports the following languages:
    English


    Q. Does NextGen Office support mobile devices?

    NextGen Office supports the following devices:
    Android, iPad, iPhone


    Q. Does NextGen Office offer an API?

    No, NextGen Office does not have an API available.


    Q. What other apps does NextGen Office integrate with?

    NextGen Office integrates with the following applications:
    InstaMed, Citrix Workspace


    Q. What level of support does NextGen Office offer?

    NextGen Office offers the following support options:
    Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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