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NextGen Office

Empowering our clients to make healthcare better

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NextGen Office Pricing, Features, Reviews and Alternatives

NextGen Office product overview

What is NextGen Office?

Achieve better clinical outcomes with EHR/EMR software from NextGen Healthcare. Our goal is to free you to focus on delivering the best care to your patients. Gain access to state-of-the-art tools for fast, efficient documentation. The result-complete, accurate information, better coordination of care, improved diagnosis, and reduced risk. NextGen Enterprise EHR and NextGen Office EHR (formerly MediTouch) will support you on your journey to value-based care - no matter the size of your practice.

Key benefits of using NextGen Office

  • The software supports interoperability, permitting users to share and exchange data easily between patients, providers, payers and health registries.

  • NextGen Ambulatory EHR operates as a single-source application, granting users quick and central access to all clinical and administrative patient information.

  • NextGen Ambulatory EHR includes cheat sheets, conveniently giving physicians a brief overview of a patient’s history when they hover on top of the patient’s record.

  • Via drag and drop fields users are able to work more efficiently without needing to click and scroll through lots of information.

  • NextGen Ambulatory EHR facilitates tab configuration by specialty, practice, provider and visit type, enabling users to customize the organization of medical records.
  • Typical customers

    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported


    Support options

    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Live Online
    In Person

    NextGen Office pricing information

    Value for money




    Starting from


    No pricing info

    Pricing options

    Free plan
    Free trial
    Pricing range

    Value for money contenders

    NextGen Office features





    Total features


    14 categories

    Most valued features by users

    HIPAA Compliant
    Reporting & Statistics
    Activity Dashboard
    Appointment Management
    Billing & Invoicing
    Patient Records Management

    Functionality contenders

    NextGen Office users reviews

    Overall Rating




    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.6/10
    Rating distribution











    I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.


    Ezekiel O.

    The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.


    Kay B.

    I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.


    norvie a.

    All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.


    Tonda A.

    Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.


    Michelle J.

    The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.


    Robert C.

    Overall rating contenders

    Overall Rating

    Not the best but not the worse

    Reviewed 2 years ago


    Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    NextGen Healthcare-Still a leader in Patient/Physician communication

    Reviewed 2 years ago

    This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.


    I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.


    I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    family physician review

    Reviewed 2 years ago

    I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of use and overall cost.


    It is very easy to complete my notes at the time of examination of the patients


    whenever an upgrade or maintenance is completed over a weekend, many times we run into problems coming back to work on that Monday. For examples, slowness, screen freezes up, etc. The latest incident was this past weekend. It was eventually corrected on the Monday, but it slows us down.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    NextGen Office Review for healthcare providers

    Reviewed a month ago

    Its ease of use and ability to adjust day to day scheduling as well as take care of billing/medical records management is amazing


    To be honest, I love using this for our office

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    it's ok

    Reviewed 2 months ago

    I wouldn't want to use it again


    The product was easy enough to use, but didn't interface with our EMR


    Setting up reports was difficult and required special privileges

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use in a frustrating industry

    Reviewed 3 months ago

    this is a frustrating industry dealing with insurance companies. NextGen makes it fairly easy to track.


    This product is user friendly and intuitive. There are other programs, but we are happy with this one.


    nothing really. For the most part, NextGen satisfies our billing needs and is fairly easy to train new users.

    NextGen Office FAQs and common questions

    Q. What type of pricing plans does NextGen Office offer?

    NextGen Office has the following pricing plans:
    Free Trial: Available

    Q. Who are the typical users of NextGen Office?

    NextGen Office has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does NextGen Office support?

    NextGen Office supports the following languages:

    Q. Does NextGen Office support mobile devices?

    NextGen Office supports the following devices:
    Android, iPad, iPhone

    Q. Does NextGen Office offer an API?

    No, NextGen Office does not have an API available.

    Q. What level of support does NextGen Office offer?

    NextGen Office offers the following support options:
    Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

    Related categories