Carepatron vs Alma

SimplePractice

TherapyNotes, LLC

Zanda

CentralReach

TheraPlatform

Quenza

Compare Carepatron and Alma based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Zanda is a practice management platform designed to help allied health professionals run clinic operations with calendar management tools, automated appointment reminders, treatment note templates, invoicing, online bookings, 2-way SMS chat, telehealth, secure AI-powered session transcription, and more.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Billing & Invoicing

Calendar Management

Calendar Sync

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Management

Client Portal

Clinical Care

Coding Assistance

Communication Management

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Decision Support

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

Event Scheduling

Event/Activities Planning

Facility Scheduling

Faculty/Staff Management

For Chiropractors

For Healthcare

For Home Care Providers

For Long Term Care

For Medical Purposes

For Nursing Homes

For Occupational Therapists

For Physical Therapy

Forms Management

HIPAA Compliant

Home Health Care Management

Incident Management

Initial Assessments

Insurance Eligibility Verification

Invoice Management

Live Chat

Meal/Nutrition Management

Medical Billing

Medical History Records

Medication History

Mobile Access

Mobile Alerts

Monitoring

Multi-Location

Multi-Provider Practice

Onboarding

Online Booking

Online Payments

Patient Communications

Patient Engagement

Patient Intake

Patient Management

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Point of Care System

Practice Management

Progress Reports

Progress Tracking

Real-Time Reporting

Records Management

Recurring Appointments

Rehabilitation Management

Reminders

Remote Treatment Planning

Reporting & Statistics

Reporting/Analytics

Rescheduling

Role-Based Permissions

Carepatron

Android

Linux

Web-based

Windows

iPad

iPhone

Clinician Owner

The platform’s ease of use, robust functionality, and ability to grow alongside my practice make it a fantastic choice for any healthcare professional looking to simplify their operations.

Dietitian

Amazing platform that is easy to use, has advanced customization features, and is affordable.

Clinical Nutritionist

I love that it is an all one platform, where I can keep notes, book appointments, create invoices, and upload important patient information. So easy to use and navigate and the help desk is amazing.

If you dont get an answer straight away you are told how long it will be and the response is friendly and super helpful.

Clinical Psychologist

Perfect for starting therapists - no set up costs and you could effectively stay on the free plan forever. Friendly and helpful customer support on a messenger system.

LMSW

Also,  the guide needs to include step by step  how to set stuff up for newbies. Q&A would be niceI have to admit I feel very frustrated when there is a problem.

Director of Counseling and Wellness

Unfortunately, I can't use this at this time because the billing, insurance, and other sections are not used by us and very confusing for our students even if we tell them to ignore it.

Wireless representative

Honestly, just the ease of use, and the privacy and ability to have a private visit with a provider.

Mental Health Therapist

So far it has been great. Looking forward to continuing to use the platform as my business expands.

Owner, LPC, NCC

My overall experience is positive. The customer service is responsive and the product continually evolves based on customer input.

Licensed Clinical Social Worker

Provides good referrals and has easy navigation.

Sole Proprietor

Good, especially with customer service being with a real person, as opposed to only "chatting" with a robot.

Inexpensive, easy to use. Good support by a real person.

Doctor

It’s been great because it allows us to have a clinic and operate the front office and meet HIPPA standards without excessive cost.

Health coach

Scheduling is easy for the host or the clients. Easy to integrate zoom, google, and Microsoft.

Owner

Ease of setup, calender integration, templates and cost.

Licensed Mental Health Clinician

I struggle with the templates. There seem to be ones in there, but they're hard to adapt to my own practice.

It can be difficult to type notes whilst using the video.

Carepatron screenshot: Carepatron is the ideal platform for scheduling healthcare appointments efficiently, eliminating the hassle of back-and-forth emails so you can focus on the work that matters.

Carepatron screenshot: Take the guesswork out of Electronic Health Records. It only takes a few clicks for you and your client to get on the same page, create notes, and even streamline intake.

Carepatron screenshot: Getting paid doesn't need to take up much time. Automate every step of the healthcare billing process with our online payment system.

Carepatron screenshot: Real Carepatron templates made by our team and community. Try new resources or share your own.

Carepatron screenshot: Integrate your email and seamlessly communicate with your patients and team members in-app.

Carepatron screenshot: Your HIPAA-compliant Telehealth solution. Provide stress-free and secure video appointments with our fully integrated desktop and mobile app software.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Quenza is a best-in-class coaching software that allows mental health practitioners to engage clients on autopilot using a mobile (and desktop) app.

CentralReach is the leading AI-powered EMR and practice management platform for autism and IDD care. Trusted by 4,000+ providers, it unites intake, scheduling, clinical documentation, billing, and analytics in one secure system to deliver better outcomes and scale with confidence. 

Get access to secure, timesaving EHR tools, admin and caseload support, professional development opportunities, and a financially rewarding insurance program. Alma members get credentialed with major insurance payers in under 45 days — 3x faster than the average process.

Treatment Planning

Alma

The customer support is horrible, it takes them days to reply, they mostly ignore my emails. And the worst, the therapist was unprofessional.

Owner/Founder

The main feature I like about Alma is being able to have a 3rd party system bill insurance so I can focus on doing what I love best which is serving my clients.

I have also had clients notify me that there were errors in their billing, and were charged when they shouldn't have.

Therapist

Alma has been wonderful from day one. It was easy to onboard and they were very communicative about the process.

Therapist/Owner

Giving my the ability to be pod in a timely manner, allowing me to reach more clientele & be more accessible to the community, ease of submitting claims and using the platform.

Psychotherapist

I am a very satisfied member. My practice is thriving and Alma is responsible for the increased , referrals.

Many of the administrative tasks have been made more efficient and user friendly. The scheduling and invoice generation, the insurance inquiry and approval are made to be easy to use.

I loved that Alma was able to ease off the insurance process and worked on handling all the paperwork and eligibility claims. They really helped practitioners work on building their caseload.

Their platform is easy to use and navigate. I love how they provide us with information about individuals insurance information.

ALMA has a platform for the community (other providers) to share resources, information, referrals, etc. They started implementing an EHR system, which is pretty basic, but it does the job.

They also offer continuing education courses. For everything there is to gain using Alma, their monthly fee is completely reasonable.

And I recommend it to every therapist I meet. It has made my fist year of private practice a breeze.

Sometimes there is a delay in the insurance being "verified" both for new and existing clients (but most are immediate or within a couple of days).

I find it difficult to speak with anyone on the telephone. I find that this is not unique to Alma.

Additionally, they connect you to a robust network of therapists through community conversations, case conferencing, and other events to make private practice a community role.

What I don't like is the low amount of clients that come in. I average about 1 client every 3 months.

Carepatron vs Alma Comparison (2026)

Carepatron

Alma

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives