Cloud Claims - 2026 Pricing, Features, Reviews & Alternatives

Cloud Claims handles all commercial lines including P&C, workers' compensation, auto, PL, GL, and more. User-friendly and aesthetically clean on desktop or mobile browsers, Cloud Claims accurately and easily manages the entire claims lifecycle — from first report of incident through issuing payments and collections.

In addition to incident-based management; logical screen arrangements; workflows; reminders for appointments, phone calls, court appearances, and due dates; reporting; and analytics, Cloud Claims also features:

* Tag-based organization for particular types of documents, eliminating network folders and files

* Documents, image files, videos, PDFs, and other attachments for each incident, even by damage type

* An activity log to track notes and actions taken, with reminders for upcoming due dates

* The ability to connect claims to policies, enabling you to run reports by policy and policy period

* The ability to audit every change made by anyone and the dates they’re made

* Reports run by user-determined filters — claim handlers, claims paid by amounts, dates, policy numbers, totals incurred, and more — that don’t require SQL or Boolean logic, all of which can be exported to Excel

* Dashboards that show types of accidents, incidents, and frequency of particular types of accidents, claims for particular incidents by various time period, causes of those incidents, their costs, and more

* Breadcrumbs to allow you to find your way back through the system

* Global Search that allows you to search the entire system, by incident or claim numbers, payment and payment amounts, dates and date ranges, locations, and names.