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Curve Dental vs Dentrix Ascend Comparison

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Overview

Category Leaders

Curve Dental is the leading provider of cloud-based practice management software for modern dentists.

Category Leaders

Dentrix Ascend by Henry Schein One is a cloud-based dental practice management software offering users business, front office,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

248

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

199

5

4

3

2

1

118

55

17

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.2

222

5

4

3

2

1

102

83

23

5

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Very proud to be a Curve user and tell colleagues to try it. Best functions include; Custom Forms, Easy Treatment Planning, Transitions from back to the front office, Customer Support is AMAZING.

WS

Weston S.

Ease of use, ease of set up, ease of access, ease of communication with support & its visually aesthetic when i show my patients things on the screen.

AA

Amy A.

I like how easy it is to chart (2 steps), convenient for patients to access paper work prior to coming to office, and it is nice how it can be accessed remotely (not just in the office).
AvatarImg

Krista I. C.

Pros

The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem.

CM

Connie M.

What I like most about Dentrix Ascend is that it is easy to use, web based so I can access the program anytime. They have a very good resource and support center to answer any questions I have.

AM

Amber M.

The software is good and I like the product. It’s everything else that goes with it.

DM

Deborah M.

Cons

This is unacceptable and I cannot believe the service I received. This is a TERRIBLE EXPERIENCE.

GK

Grace K.

We did get frustrated with the treatment planning tabs. Billing/accounting side was a nightmare having to open multiple windows all the time.

LS

Lori S.

It was difficult to confirm that we had placed patients on the proper recare.

LS

Lori S.

Cons

This software does a poor job keeping track of overdue balances. This is something EASY to fix with automatic finance charges if patients do not pay.

EL

Elan L.

On the schedule if you accidentally click a random time slot it jumps to make an appointment. It just seems sensitive to clicking.

AC

Alexis C.

There are a ton of missing functions that impact us daily.

LP

Lisa P.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features75
  • 2D Drawing
  • 3D Imaging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Financial Analysis
  • Financial Management
  • HIPAA Compliant
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Location Tracking
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Records Management
  • Periodontal Charting
  • Productivity Analysis
  • Progress Notes
  • Progress Tracking
  • Projections
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Planning
  • Task Scheduling
  • To-Do List
  • Treatment Planning
  • User Management
  • Video Support
  • Web Forms
  • Total features33
  • 2D Drawing
  • 3D Imaging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calibration Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Confirmation/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Financial Analysis
  • Financial Management
  • HIPAA Compliant
  • Image Analysis
  • Imaging and X-rays
  • Inventory Management
  • Location Tracking
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Records Management
  • Periodontal Charting
  • Productivity Analysis
  • Progress Notes
  • Progress Tracking
  • Projections
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Planning
  • Task Scheduling
  • To-Do List
  • Treatment Planning
  • User Management
  • Video Support
  • Web Forms

Integrations

  • Total integrations14
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations9
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Luma Health
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Peerlogic
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Curve Dental logo

Curve Dental

easy to use, easy to access, obsolete when internet is down

Reviewed 7 years ago
Pros

easy to access from mobile devices, different locations/computers. customizable but not as many features as softdent/dentrix/eaglesoft.

Cons

When the internet goes down you are unable to do most anything at the office. If X-rays are saved on another software/server, like dexis, you can view them on there. Otherwise, you need to reschedule a lot of patients/procedures. No ability to make routing slips. Privacy settings makes the schedule just about useless. Note "headings" are difficult to format.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Curve Dental logo

Curve Dental

Ala carte fees add up in a hurry

Reviewed 5 years ago

I am not sure if this software is as user friendly as dentrix or softdent

Pros

cloud based, nice graphics, decent reports, resonable phone support. I also like that the updates are done automatically

Cons

expensive....thought I would not need a server but I like my imaging software better than Curve. In the perio charting pockets of 5mm or more should be plotted in RED

Vendor response

Hi, Dr. Rolfe! Thank you for the positive review. We are aware of the need for some practices to see pocket depths of 5mm or more appear in red. Sorry to hear that you're still stuck to a server for imaging reasons. If you've not looked at our native imaging features for quite some time, please do. Best wishes!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Curve Dental logo

Curve Dental

I have had a great experience so far. Curve definitely has a lot to offer!

Reviewed 5 years ago

easy dental software

Pros

It is very user friendly and easy for a person who is scared of computers to use. Reports and lists are easy to access and creating forms take less than a few minutes making front desk responsibilities a lot less stressful. Charting and clinical features are also great and improving as time goes on.

Cons

Accounting aspect took a bit to get used to as we were used to a different software. It lacks some features that other software like Softdent and Dentrix have.

Vendor response

Amy, many thanks for your kind review. We think Curve Dental is pretty easy to use, too. With regard to the accounting aspect, we approach billing a bit differently. While it may take some small adjustments on your part, the added capabilities the it provides are worth it. Best wishes to you and your practice!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Curve Dental logo

Curve Dental

Very easy to use

Reviewed 8 years ago
Pros

The people at Curve have been very helpful whenever questions come up. They answer our questions quickly and are very patient, making sure we have all questions answered. I love that you can edit info very easily.

Cons

The vendor is great. I don't like the email process to send x-rays. It's time-consuming. There needs to be a quick way to email, like Dentrix and EagleSoft have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Curve Dental logo

Curve Dental

Easiest/ Best Dental Software out there!

Reviewed 6 years ago

I have been issuing Curve Hero since 2012 and it is my absolute favorite dental software. I have used them all! From Eaglesoft, SoftDent to Dentrix, Curve Hero is easy to navigate, realistic and user-friendly. I am a clinical director and teaching my new employees on this software makes my job a lot easier!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Wow, Christy Lynn! You've certainly seen what the competition has to offer. Your observation that Curve Dental is easy to learn and use is what we hear from many of our VIP customers. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Curve Dental logo

Curve Dental

I have had excellent service with Curve Hero. The customer support is amazing!

Reviewed 5 years ago

So many! I can be paperless and if I ever need help, I am confidant I will receive the best help.

Pros

I love the customer support. If I ever have a problem, big or small, I know I can call and speak to a 'real' person. They don't leave you on hold forever and are very attentive to your needs. I have used many other dental programs, (such as softdent, eagle soft, dentrix, open dental, patterson's), this is by far the best one I have used.

Cons

I don't like how the periodontal charting and entering patient's birthdays are set up. I also don't like the ala cart charges. I think there should be more package deals.

Vendor response

Hi, Alicia! Thank you for your kind review (5-stars: Wow!!) and pointing out that Curve Dental is the best software you've ever used. Given the competition, that's quite a statement--and much appreciated! Best wishes!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Curve Dental logo

Curve Dental

The Future of Electronic Charting

Reviewed 6 years ago

We've been using Curve for a little over 6 months. The transition from Dentrix to Curve went pretty smoothly. We love how we can access Curve from anywhere. Cloud software seems to be the next new thing when it comes to business software and we are happy to be one step ahead of the game by using Curve. Plus their customer support is great!

Pros

How you can access the software from any computer and make the changes that are needed.

Cons

The perio charting. The font is WAY too small.

Vendor response

Randee, thank you for the 5-star rating! As you said, the cloud is the thing and that's where every practice should be. Small fonts on the perio chart: We'll look into that. Your comments are much appreciated!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Curve Dental logo

Curve Dental

Modern, intuitive, functional, always available anywhere

Reviewed 2 years ago

It's our day to day dental office operations software and we use it for everything. It sends letters and reminder emails and texts and it schedules Patients. It records everything related to treatment, x-rays, pictures, notes, charting, perio charting and is our way taking care of our Patients and our office. It replaced old Dentrix and Demandforce for us

Pros

It looks like a software that was designed today, as opposed to most dental software that looks like Windows 95! It is clean, easy to use, functional and it actually makes sense. Very helpful in day to day dental office operations, simple interface with everything you need right in front of you. Always available everywhere you can open a Chrome browser.

Cons

You have to change your mind set if you are used with other clunky software, this one is really easy to use. It's hard to believe things are so easy to do at the beginning. Recently they updated the user roles and permissions and they are confusing now. Also the transition from Dentrix was smooth, got the x-rays and pictures but it didn't transfer the files, we had to copy those manually as Patients had appointments. It's a one time thing but it's worth it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Curve Dental logo

Curve Dental

This product is excellent.

Reviewed 8 years ago
Pros

We have used this software for 6 months in our practice, ProDentalFX, LLC, Jersey City, NJ. The product is aesthetically and ergonomically superior to traditional computer-based practice solutions like Dentrix. The interface is streamlined yet highly functional. The fact that all data is cloud-based protects us from disaster in case of computer theft and allows instant access to our practice from anywhere in the world. Support has been friendly and helpful. The developers are responsive to our needs. We complained about the lack of lockable notes at one point; they followed up and added the feature we needed.

Cons

We have experienced perhaps two instances of slowdown over six months, which we consider to be acceptable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Curve Dental logo

Curve Dental

Curve is perfect for our office

Reviewed 11 years ago

We highly recommend Curve to all dental offices. Our situation made the choice easy because we started from scratch and thus didn't have any data conversion. Even though Curve may not have quite as many features as Dentrix yet, I believe that it will be there very quickly because of how quickly the company is changing and updating the program. For me, Cloud practice management systems are the future of dentistry, and I believe that Curve is the best in the Cloud. We would do it again in a heartbeat! Curve provides all that we need in a Practice Management Software.

Pros

Ability to use the software anywhere there's internet Very easy to learn Nice graphics Ability to email newsletters/mass emails to all patients Unending reports (can customize reports for what you want) Each user can customize their view of the schedule Doctor can limit what parts of the system each staff can change Patient education videos are excellent Ability to upload images (xrays, pictures,...

Cons

Can't use on an iPad (because of Flash) When uploading Xrays to the charts, it takes time and the xrays are in a horizontal line (not mounted). We don't use this feature. We've had trouble with the insurance estimation part--not accurate. The software doesn't allow us to add in codes for different procedures (we have to use what CDT codes are in)...unless we add it as inventory Some of the screen views are slow to load A few times we've clicked out of a chart and lost all of the charted treatment

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Curve Dental logo

Curve Dental

Do not convert to Curve from Dentrix

Reviewed 9 months ago

Curve is a nightmare if you are converting from Dentrix. Sending claims is a joke and we're basically using 2 softwares and doing double the work because SO MUCH data doesn't convert. If you want to manually enter in data for thousands of patients, then maybe you would enjoy it. They over promise and under deliver on all sides. We hate this software. Buyer beware! You will be paying double, because you will need to reference both. If you are starting a scratch practice is the only time I would even use Curve. Every problem we have, they just say we have to deal with...they don't even have the solutions. I'm surprised as many people use this software as they claim do. Also, our representatives don't call the doctor back when she has a need.

Pros

It was modern and seemed like it would be easier to use.

Cons

They don't convert enough of the data. You will still need access to everything in your previous practice management software, so you will probably end up paying for two services and not just one.

Vendor response

We appreciate your response and understand your concerns. Our goal is to be transparent with what does not convert to Curve. Sometimes those things that do not convert are tough hurdles to overcome. We can connect with you to discuss action plans and best practices for transition to Curve Dental.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Curve Dental logo

Curve Dental

Three dental offices

Reviewed 3 years ago

Excellent. Curve is the best of the cloud. And the cloud is way better than any VPN type system and far superior to use and maintain and manipulate and backup than any internal network would be. As simple as a high speed internet connection, an unmanaged gigabyte switch and internet connections. Wireless works too, I just like the speed of most of the workstations in the operatories wired in. Less load on a wireless router in a big office. Curve took us through conversion from Dentrix, training of the staff and the practice manager and has been there through our inexperienced moments. The doctors didn't even train and they picked it right up. The software improves over time for the better and it was great to begin with.Curve Hero has been a great decision. I couldn't be happier.

Pros

Intuitive. Written with the end user in mind. The trusty "Sidekick" feature (get it? Hero...) on the right of the screen let's you quickly work through a patient. Once I was used to seeing between two offices from any location I was frustrated the third wasn't online yet. I could never go back. The combination of cloud management, lack of internal Network IT needs (an internet connection, Google Chrome, and Adobe Reader and Flash and you're there) and the user friendliness and cuteness of the software and I'm hooked. No bridge between most digital x-ray formats. We're using Scan-X and looking to upgrade to Plan Mecas CBCT ProMax Classic at all three locations.

Cons

There is a lag during the prescription writing portion of the "program." You have to wait a bit before it starts to respond. After that... Zoom. Also, if you need a new image taken you need to refresh charting and then go back to images. Sometimes, it doesn't like to let me modify images gamma, light, dark, inspect/zoom in. None of these are huge difficulties. I would not change companies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Curve Dental logo

Curve Dental

Overall Satisfied

Reviewed 6 years ago

First Customer Support is OUTSTANDING. You can call or submit a ticket. Tickets are responded too quickly-normally 5-10 minutes and many times I have receive a phone call from the customer service tech to answer my concerns. When I have called in myself I have never waited more that 5 minutes on hold. The conversion process worked well for our office. We had a clear understanding on the front...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you, Donna! We feel the same way about our customer service. Your sentiment about imaging and administrator roles are high on our list and features that we discuss often. Best wishes!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Dentrix Ascend logo

Dentrix Ascend

Dental Office Patient Care

Reviewed a year ago
Pros

Ease of getting from one window (patient care pages) to the other.

Cons

Charting patient information needs perfecting by Dental auxiliary members.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dentrix Ascend logo

Dentrix Ascend

Perfect for multiple offices!

Reviewed 3 years ago

Very good I work for multiple dental groups and have recommended this to my other dental groups who were not using it!

Pros

I work with a dental company that owns five different offices! This software is awesome because it can easily be used in any of the offices and the information doesn’t have to be sent back-and-forth it is already in the software.

Cons

Having adjust from the original Dentrix software to the ascend version has some minor challenges and differences.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dentrix Ascend logo

Dentrix Ascend

Dentrix Dental

Reviewed 3 years ago

Use for travelling dental program, works very well

Pros

Overall enjoy the program it is great that it can be used from my laptop

Cons

wish it would let you leave windows open, rather than having to navigate windows by opening only one at a time

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Dentrix Ascend logo

Dentrix Ascend

functional but not use friendly

Reviewed 5 years ago

does everything from medical dental kiosk thank you

Pros

does everything

Cons

hard to use hard to train on

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dentrix Ascend logo

Dentrix Ascend

New Age software

Reviewed a year ago

Better than dentrix and Eagle soft for our style of practice. No insurance, fee for service this is the way to go!!!!

Pros

Modern for a more modern new age dental practice

Cons

Initial use of with not much training and understanding. Team had to self teach most of the use and still have so much to learn.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dentrix Ascend logo

Dentrix Ascend

Great program!!

Reviewed 6 years ago

Makes my job a ton easier with this product!!! You will enjoy!!!

Pros

easy to navigate and help with in the dental field

Cons

none

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Dentrix Ascend logo

Dentrix Ascend

Dental software

Reviewed 3 years ago
Pros

This software is used in many practices, therefor easier when temping or with a new hire.

Cons

The newer dental software has more advanced settings and you are able to text patients

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dentrix Ascend logo

Dentrix Ascend

Dentrix Ascend

Reviewed 3 years ago

It's a great software, I'd recommend it to any other dental office!

Pros

I used to use Dentrix before Ascend came out and I must say this version is so much better. It's much easier to use and much more user-friendly.

Cons

It is still fairly new so there are sometimes issues that cannot be resolved or features that have not yet been added.

Overall Rating
  • Value for money
  • Ease of use