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Dentrix Ascend
5
107
4
85
3
24
2
7
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-native dental software built to drive growth
Table of Contents
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Dentrix Ascend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Dentrix Ascend overview
What is Dentrix Ascend?
Dentrix Ascend is a cloud-native dental practice management platform that helps practices improve clinical performance, streamline operations, and drive growth from a single connected system.
Unlike disconnected point solutions, Ascend combines scheduling, charting, imaging, patient communications, revenue cycle management, analytics, and integrated AI tools in one platform accessible from anywhere.
Practices can simplify everyday workflows with online scheduling, automated reminders, digital forms, eligibility verification, claims management, treatment planning, e-prescribing, and patient engagement capabilities that help keep schedules full and teams productive.
Built-in AI solutions support earlier diagnosis, stronger patient communication, and more confident treatment conversations, helping practices improve case acceptance and deliver better patient experiences.
For multi-provider and multi-location organizations, Ascend provides centralized visibility across locations.
Starting price
Pros & Cons
Patient Management
Customer Support
Ascend User Experience
Reports
Features
Treatment Planning
Dentrix Ascend’s user interface
Dentrix Ascend review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
3.9
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Dentrix Ascend?
Reviewers appreciate Dentrix Ascend’s cloud-based access, which allows them to manage multiple locations and view patient data from anywhere. They find the software easy to learn after some training, and say it streamlines office management and daily dental practice tasks. Many indicate that frequent updates and responsive customer support contribute positively to their experience. They like customizable templates and the ability to communicate with patients via email and text.
Some feel reporting features are confusing and inconsistent, and they encounter challenges with insurance management and patient forms. They note a need for more customization, better reporting, and improved integration with third-party tools.
Select to learn more
Who uses Dentrix Ascend?
Based on 235 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dentrix Ascend's key features
Most critical features, based on insights from Dentrix Ascend users:
All Dentrix Ascend features
Features rating:
Dentrix Ascend alternatives
Dentrix Ascend
Starting from
No pricing info
Denticon
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Zanda (formerly Power Diary)
Starting from
19
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ModMed
Starting from
No pricing info
Dentrix Ascend integrations (0)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Dentrix Ascend integrations and how users feel about them.
Integration rating: 4.5 (2)
“Weave adds two-way patient communication to AdvancedMD.”
Scott H.
Psychiatrist
Other top integrations
Dentrix Ascend customer support
What do users say about Dentrix Ascend customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Dentrix Ascend customer support.
A significant portion of users report fast, knowledgeable, and friendly customer support that resolves issues efficiently.
A number of users appreciate multiple support channels, including forums and help centers, making it easy to get assistance.
A minority of users mention difficulty reaching customer support and express frustration with limited availability.
Support options
Training options
To see what individual users say about Dentrix Ascend's customer support, check out the review snippets below.
“Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help.”
Wesley G.
CEO
“Customer support made it easy and helped us through the challenges with ease.”
Rian H.
Dental office manager
“Can never get ahold of customer support to help with any of the problems.”
Shannon B.
Office Manager
Dentrix Ascend FAQs
Dentrix Ascend has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. Does Dentrix Ascend support mobile devices?
Dentrix Ascend supports the following devices:
Android, iPhone, iPad
Q. What level of support does Dentrix Ascend offer?
Dentrix Ascend offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat
