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DrChrono vs Practice Fusion Comparison

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Overview

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

Category Leaders

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

221

130

41

22

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

133

126

69

35

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.

Jd

Jean d'Amour U.

I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.

NH

Nathan H.

The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

CC

Carol C.

Pros

Our office staff loved the ease of Practice Fushion. Our providers wanted something more user friendly when doing progress notes.

MS

Melinda S.

Overall great system for the price. We chose to stay with them when it went from free to subscription because it was so user friendly and the cost affordable.

CK

Cynthia K.

The support help people are fantastic at walking you through while you try to trouble shoot. The program is tied to Updox which is another amazing program.

MM

Melody M.

Cons

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.

SS

Scott S.

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.

NR

Natalia R.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

MF

Meryl F.

Cons

No technical support, no advise, no education, very poor coding system, not ideal for billing, no built in system for prior authorization.

RP

Rakesh P.

Poor customer support, unable to set up and use e-prescribe.

jL

jay L.

I have to enter the same information in several places in the same record which makes charting time consuming. Patients find the portal confusing to use and therefor avoid it.

SB

Sara B.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features97
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Profitability Analysis
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Refill Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Single Provider Practice
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features47
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Batch Processing
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Mental/Behavioral Health Practices
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Alerts/Warnings
  • Medication History
  • Messaging
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Order Entry
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Renewal
  • Profitability Analysis
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Refill Management
  • Reimbursement Management
  • Reminders
  • Remittance Advice
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Single Provider Practice
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations15
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations8
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Great Product

Reviewed 3 years ago

Glad I switched from Practice Fusion

Pros

The app, the scheduling program, the fax integration, the ease of use. The customer service has also been great.

Cons

More expensive. Also, there are also some features which I've gotten accustomed to with my current scheduling program (e.g. automatic emails when the appt is scheduled) that are not present.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DrChrono logo

DrChrono

not bad

Reviewed 3 years ago

Think 'Practice Fusion' with a billing/practice management component built in.

Pros

the system itself if very fast, it is ipad ready with their own app, implementation is very quick; completing an encounter note is fast and easy

Cons

very light on advanced features and automation; very few vendors in their app market; not very customizable. Not too bad for a small practice, but I can't imagine using it for a larger practice due

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DrChrono logo

DrChrono

Great Product After 1 Year of Use

Reviewed 4 years ago

Our use was primarily for billing, so we can't comment on the EHR part of the system, but it appears as friendly.

Pros

Intuitive user interface Consistently fast response iPAD/iPhone Friendly Export of data is easy and fast Easy statement management

Cons

Price is higher than others. Compared to a Kareo/Practice Fusion combination the price difference is $/month more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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DrChrono logo

DrChrono

hasnt kept up with advanced emr

Reviewed 3 years ago

none

Pros

no customer support dispite repeated calls to emr contact no response they promise and dont deliver the only thing i like about this software is that its just like practice fusion i really dont have anything positive about this software i just wish i could get the phoenis emr instead

Cons

no customer support no ability to write adequate templates cannot use for orthopedic application with any ease i have had no support and the reps dont call back a bad decision to implement this software i am looking to replace but am tied in to contract

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DrChrono logo

DrChrono

switched from Practice Fusion now stuck with a contract fee

Reviewed 2 years ago

Tried to switch from Practice Fusion to it, but it has been a nightmare. Now we are stuck paying for a more expensive EMR for a year, during a year contract, that we will not use because it puts me behind in seeing patients by at least 30 minutes.

Pros

The note writing and ability to create your own forms is very good. They really show this off to you when they are demonstrating the software. They do not show the other things involved in day to day practice such as ordering labs (terrible in the ipad app), medications (is terrible in the ipad app), creating messages (they use a terrible task system), or finding ICD-10 codes (worst icd-10 search engine I have ever encountered).

Cons

Everything that was not note writing. If they would have shown all the other things you do in day to day practice during the demo, I do not think I would have got this software. The guy doing the demo talked about other EMRs causing death by a thousand clicks. Well this emr may not cause death by a thousand clicks with the note writing but everything else you need to do such as ordering labs, medications, billing, messaging, all take so much time that it eliminates any of the time saving in the note writing.

Vendor response

Hi Van, Thank you for reaching out. Your implementation specialist has been in contact with you and has set up your account to be ready for use. In regards to the difficulty, you have been having with our lab integration, our Head of Implementation Team was able to get in touch with you and is currently working with your team to come to a resolution. We look forward to working with you and thank you for your patience as we work with your team. Best, The DrChrono Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DrChrono

Looks good at first glance, then...

Reviewed 4 years ago

I am migrating to Practice Fusion, as the implementation seems similar in most ways, and the cost of this system combined with the extreme difficulty (relatively) in retrieving information is slowing down my practice and therefore revenue. I don't recommend this other than its use as an expensive computer game.

Pros

Functions decently as a data entry EHR. I used this on a mac and iPad and I could document what I needed to after a lot of customization. Being html based, this is really portable and functions well on multiple devices fluidly.

Cons

Retrieving data is hard. For example, a patient calls, and the receptionist needs to look up the patient's history. This takes several types and clicks, and seems so buried into the system that it is an afterthought. When I think of a patient's history, I need it a click away. What I did to them and why they came to me needs to be immediately available. The slow-down due to drchrono is really...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DrChrono logo

DrChrono

Don't buy the hype

Reviewed 2 years ago

All cash practice previously using Practice Fusion which worked okay but would not send text reminders at the time we transitioned to DrChrono. Sold on text reminders, configurable templates, kiosk sign in with easy to use online intakes, payments, and signable consents. A big issue for us is that we have different patient types but only one intake can be selected. An intake can have numerous submenus...

Pros

The sales pitch is great but none of the functions that we use work well, work consistently or work as you would expect.

Cons

Getting to an old note without modifying it is near impossible. Getting to the list of vital signs of a patient from a closed chart requires first going into the demographics page. Nothing is easy or natural to find. Where do I find lab results? Oh, might be under lab order, or incoming faxes, or documents. Labs are ordered old to new so once I click I then have to scroll to the bottom of a page...