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DrChrono Pricing, Features, Reviews and Alternatives

DrChrono product overview

What is DrChrono?

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.

Key benefits of using DrChrono

? DrChrono provides doctors and patients with tools to schedule appointments, check-in online for appointments, set automatic reminders, as well as integrate billing reports and analytics with the EHR platform.

? The EHR platform is integrated with revenue management solutions that support managed billing services including reimbursement management, billing ROI analysis, reporting and analytics.

? The tool helps to increase patient satisfaction through features such as online patient intake forms, secure doctor-patient messaging options and online scheduling & management of appointments.

? Higher editions of DrChrono EHR software support the creation of customized clinical forms and have added features such as voice-to-text tools and import of data from old forms.

? The software provides educational tools for patients to help them understand diagnoses, displaying medical imaging and adding freehand notes directly to the images from the iPad.

Typical customers

Small businesses
Mid size businesses
Large enterprises

Platforms supported


Support options

Phone Support
Email/Help Desk
Knowledge Base

Training options

In Person
Live Online

DrChrono pricing information

Value for money




Starting from


No pricing info

Pricing options

Free plan
Free trial
Pricing range

Value for money contenders

DrChrono features





Total features


18 categories

Most valued features by users

HIPAA Compliant
Activity Dashboard
Appointment Management
Billing & Invoicing
Patient Records Management
Appointment Scheduling

Functionality contenders

DrChrono users reviews

Overall Rating




Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution











DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.


Jean d'Amour U.

I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.


Nathan H.

The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.


Carol C.

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.


Natalia R.

Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.


Scott S.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.


Meryl F.

Overall rating contenders

Overall Rating


Reviewed 10 months ago


Loni M.: My name is Loni. I'm a licensed therapist and I give DrChrono a four rating. For more like this...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Save thousands in upfront expenses.

Reviewed 4 years ago

I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.


They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.


The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The ultimate software partner for your Mac computer office!

Reviewed 2 years ago

Patients save me time and charting by communicating through the onpatient portal. I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis. I stay on top of my day by way of daily schedule emailed to me every morning.


Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support. The unlimited ability to customize for my sole practitioner non-force chiropractic practice. Easy to understand video tutorials which answer most questions without having to contact support. Robust, integrated systems, such as the ability to provide credit card processing. Knowing that drchrono is a leader and partner with Apple Health.


I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointed in product

Reviewed 2 months ago

Until we find another EHR system, we are stuck. Would not recommend them unless they got better reporting and a help desk that knows their stuff! The system goes down or has lag times ALL THE TIME during the most crucial times of the day too.


The ease of scheduling patients and aesthetics look good. We do not submit claims to insurance, so this was one of the easiest EHR systems to use.


When you have issues, you have to submit a trouble ticket. You just can't pick up the phone and speak with someone. And they are mostly on India time, so that's an issue too. The reports suck. It's hard to run a business when you don't have decent reporting. We thought they could grow with us, but we've definitely have outgrown them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best EHR available

Reviewed 4 months ago

I really like them, as they are attentive to my needs and are very thorough with their training.


I really like the ease of this EHR. I have worked with serval others, and this ones the easiest!


I offer several services in multiple rooms, and I would like to be able to select what services go to what room so when patients schedule online, they are scheduling into the correct room. This would help to reduce any overlapping with booking. I have contacted them about this, and they are looking into this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product is "Good", Service is "Outstanding"

Reviewed 2 years ago

Dr C is excellent for our practice, easy to customize templates and support is always fast and effective.


Easy to implement, great support, ease of use


Some of the features don't really function as well as advertised

Vendor response

Thank you for the kind words and helpful feedback!

DrChrono FAQs and common questions

Q. What type of pricing plans does DrChrono offer?

DrChrono has the following pricing plans:
Free Trial: Available

Q. Who are the typical users of DrChrono?

DrChrono has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does DrChrono support?

DrChrono supports the following languages:
Spanish, English

Q. Does DrChrono support mobile devices?

DrChrono supports the following devices:
Android, iPad, iPhone

Q. Does DrChrono offer an API?

Yes, DrChrono has an API available for use.

Q. What other apps does DrChrono integrate with?

DrChrono integrates with the following applications:
Grow, Demandforce, Box, Square Point of Sale, InvoiceSherpa

Q. What level of support does DrChrono offer?

DrChrono offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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