Florence eConsent vs Klara

Carepatron

Phreesia

Medesk

Luma Health

Quenza

Spruce

Compare Florence eConsent and Klara based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Quenza is a best-in-class coaching software that allows mental health practitioners to engage clients on autopilot using a mobile (and desktop) app.

Medesk is a medical practice management software designed to help independent surgeons, pediatricians, ophthalmologists, and other businesses in the healthcare sector manage processes across online appointment reservations, patients, and electronic health records. Administrators can automatically send appointment reminders to patients via texts and emails and follow-up visits on a unified interface.

Florence eConsent helps clinical trial sponsors, CROs and sites streamline informed consent workflows by providing eConsent tools for participants, Investigators Site Files (ISFs) modules for site personnel and Investigator Sites to better manage the ISF electronically.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Confirmations/Reminders

HIPAA Compliant

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Location

Patient Engagement

Patient Intake

Patient Portal

Patient Records Management

Real-Time Data

Real-Time Monitoring

Reporting & Statistics

Workflow Management

Florence eConsent

Web-based

Windows

Clinical Research Coordinator

Its a great platform to have all essential documents in a centralized location. It is easy to navigate and is constantly improving/ adding new features to make it user friendly.

Supervisor, Clinical Trails and Research Office

Wonderful tool and we love this, it is even super easy to add to our IRB submissions.

Associate Manager

Very good to have everything digitally with better accessibility.

Research developement human

It was just amazing process and I learned so much about consent.

Very efficient and great for clinical research. Very user friendly for patients as well.

That it is seamless as far as being able to capture consents and assists in the maintenance of records, plus it is ecofriendly.

Often times they are unaware they have to scroll further down to see there is an option for start signing.

Lead Clinical Research Coordinator

It is easy to use and has alternative functions for patients with different technology abilities.

Its hard to have minors in eConsent because the parent would have to create an email for their kid. If it’s more than one kid, parents say no as its too much extra work.

Technical glitches can cause disruption in workflow.

Reseach RN

They made it very easy to navigate while you are on their website.

The training beforehand. Although it is a necessity, I always dread training.

Large Enterprises

Mid Size Business

Small Business

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Appointment Management

Appointment Scheduling

Automated Responses

Automated Scheduling

Availability Indicator

Availability Management

Booking Management

Broadcast Messaging

Calendar Management

Calendar Sync

Chat/Messaging

Client Database

Communication Management

Contact Database

Customizable Forms

Electronic Signature

Email Reminders

EMR/EHR

File Sharing

Messaging

Mobile Alerts

Multi-Provider Practice

One-to-One Messaging

Online Booking

Online Scheduling

Patient Communications

Patient Scheduling

Reminders

Rescheduling

Scheduling

Secure Messaging

SMS Messaging

SMS Reminders

Surveys & Feedback

Telemedicine

Third-Party Integrations

Two-Way Audio & Video

Two-Way Communication

Video Conferencing

Virtual Meetings

Virtual Waiting Room

Klara

Lead receptionist

Ve been working with Klara for about 2.5 years and overall have been very happy with the product. D love to have more access to immediate support but overall very happy.

What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.

Customer Service

I love how Klara organizes the message exchange between patients and physicians. The secure messaging, appointment scheduling, and telemedicine are easy and convenient.

Clinical Psychologist

Sometimes patients complain it is annoying to login and that the forms do not autosave mid-way nor allow any field to be empty even if it is irrelevant.

Front desk

I love klara! and i also love its very easy for patients to us and communicate with staff.

I Love that we can communicate with patients like an text message.

Medical Receptionist

It's very user friendly and helps with our practice significantly.

Medical Assistant

Klara is one of the best systems our practice has chosen to invest in for our patient care.

The upload picture feature is also horrible because it doesn't work.

Receptionist

Klara has been very helpful, it's organized and easy to use.

Patient support team

When merging accounts sometimes gives you an error.

These ease of use of the application. It is almost never down and is very intuitive.

Overall I like it and think it is worth the price. If they could improve the login process and forms it would be even better.

Administrative Director

HIPAA-compliant texting that works well with our clinical workflow. We value the new phone integration and feel it has improved our workflow.

Supervisor

I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.

Practice Manager

Other than the integration part of Klara with Nextgen I am completely happy with this product.

Florence eConsent vs Klara Comparison (2026)

Florence eConsent

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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