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Elation vs Practice Fusion Comparison (2026)

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Good recommendations?

Elation

Practice Fusion

Overview

Elation Health is the leading platform for primary care, empowering 32,000 clinicians to deliver personalized care to over 16 million patients. With a clinical-first EHR, integrated billing, and AI-powered tools, Elation simplifies care workflows to help independent practices thrive.

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting, scheduling and lab integration

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.8

Value for money

Ease of use

Features

Customer support

56%

would recommend this app

3.7

441

153

132

Value for money

Ease of use

Features

Customer support

48%

would recommend this app

Pros

“I also liked the format of writing up notes for patient encounters as well as the messaging system between provider and patients.”

Suzanne C.

Dentist

“The core platform is essentially stagnant, while they focus on building new products to upsell you with (and force you into using).”

Jenna L.

Director of Operations

“I like the ability to communicate privately and securely between multiple practitioners and clients.”

Christine B.

Pilates transformation expert

Pros

“I like the fact that Practice Fusion center on clinical data like patient medical records, doses, medication list,e-prescribing, and charting. And it's use in small to medium sized medical settings. Because it's a cloud based EMR opening patient chart on screens loads fairly quickly and running basic task doesn't lag. But if internet connectivity is not strong enough it tend to slow down when loading patient chart.”

Freya G.

Administrative Staff

“It is structured in SOAP form for easy documentation and scheduling, and produced useful reports to meet government required reporting.”

Josef N.

BUSINESS MANAGER

“The text fields are spacious, the boxes to check are good sizes too”

Melissa Z.

User

Cons

“Customer service is frequently unresponsive and they won't respond to even basic requests without upselling you (even just access to the API to build integrations, which during the sales process, they promised was a fundamental part of the core platform).”

Jenna L.

Director of Operations

“They keep building crappy versions of other tools (like an AI scribe) and then refusing to allow you to integrate better versions, because they want you to pay for theirs.”

Jenna L.

Director of Operations

“Their proposed solution was for me to hire additional staff to handle the added workload this change created—a costly and inefficient resolution. When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely.”

Vanessa H.

Owner

Cons

“The program is not as intuitive with lists and reports.”

Eileen F.

Office Manager

“Live chat always says "No agents available." And they only respond to the tickets that are not about errors they have made. If it's about their customer service, they don't answer.”

Maureen E.

Owner

“The notetaking was very clunky and took too long to complete a basic note.”

Ross K.

Owner