ModMed vs Medesk

Fusion

Carepatron

Epic

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Assistant Practice Administrator

We have always gotten great support and quick responses to any issues.

Office Manager

Support is typically great, fast response times, but does depend on who answers the phone.

EMA® and gGastro® EHR solutions from ModMed® deliver specialty-specific speed and precision. With built-in ModMed Scribe, AI transforms natural speech into suggested note content, enabling faster documentation and seamless workflow integration across specialties.

Activity Dashboard

Alerts/Notifications

Analytics

Annotations

Appointment Management

Appointment Scheduling

Automated Scheduling

Automatic Transcription

Before & After Pictures

Billing & Invoicing

Charting

Claims Management

Claims Scrubbing

Clinic Interoperability

Code & Charge Entry

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Consent Forms

Customizable Dashboard

Dashboard

Decision Support

Document Management

Drug Reference Database

EHR/EMR Integration

EMR/EHR

E-Prescribing

File Sharing

Financial Analysis

Financial Management

For Dermatologists

For Medical Purposes

For Obstetrics & Gynecology

For Ophthalmologists

For Orthopedics

For Pain Management

For Podiatrists

For Urologists

Handwriting Recognition

HIPAA Compliant

Historical Reporting

Image Management

Imaging and X-rays

Insurance Eligibility Verification

Inventory Control

Inventory Management

Inventory Tracking

Invoice History

Lab Results

Machine Learning

Meaningful Use Certified

Medical Billing

Medical Terminology Database

Medication Management

Messaging

Mobile Access

Mobile App

Multi-Location

Multi-Physician

Multi-Provider Practice

Natural Language Processing

Onboarding

ONC-ATCB Certified

One-to-One Messaging

Online Forms

Onsite Registration

Order Entry

Patient Education

Patient Engagement

Patient Intake

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Collection

Payment Processing

Performance Metrics

Physician Scheduling

Practice Management

Progress Notes

Recommendations

Records Management

Registration Management

Reminders

Remittance Advice

Remote Treatment Planning

Reporting/Analytics

Reporting & Statistics

Revenue Management

Scheduling

Search/Filter

Self Check-In/Check-Out

Self Service Portal

Speech Recognition

Surveys & Feedback

Task Management

By industry, ModMed reviewers are most commonly professionals in medical practice (68%). The most frequent use case for ModMed cited by reviewers is electronic medical records (43% of reviewers).

Users and use cases

ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.

ModMed

Web-based

Android

iPhone

Windows

iPad

Nextech EHR & PM

AdvancedMD EHR

NextGen Office

eClinicalWorks

athenaOne

Tebra

Practice Fusion

DrChrono

Intergy

AestheticsPro

Medesk

Recurring technical glitches

79% of reviewers feel negative about ModMed’s bugs and technical issues. Users report frequent glitches, slow performance, and occasional freezing or lagging, which disrupt their workflow. Reviewers say browser compatibility problems and unresolved error codes can cause delays and lost information. Some users indicate that technical support is slow to resolve issues, leading to ongoing frustration. They find that these recurring problems impact their ability to complete tasks efficiently and can affect the overall reliability of the system.

Challenging billing and insurance processes

Accounting

Also our invoices portal is not accurate and it doesn't populate all our invoices.

58% of reviewers feel negative about ModMed’s billing and insurance features. Users report frequent difficulties with billing workflows, such as complex navigation, slow insurance verification, and limited reporting capabilities. Reviewers indicate that support from the billing department is often slow or unresponsive, leading to unresolved issues and frustration. Some users say there are problems with incorrect charges, lack of transparency in invoices, and challenges reversing or correcting billing errors. They find these obstacles time-consuming and disruptive to financial management.

Dermatology-specific functionality

90% of reviewers feel positive about ModMed’s dermatology features. Users say the software is tailored for dermatology practices, offering specialized templates, disease state options, and workflow tools that fit their needs. Reviewers appreciate that the system includes visual aids for charting, prepopulated dermatology diagnoses, and streamlined prescription management. They think the dermatology focus reduces the need for customization and helps deliver efficient, compliant patient care. Some users report that the dermatology orientation improves practice management and supports both medical and cosmetic services.

Streamlined navigation experience

medical assistant

everything is so easy to navigate and extremely helpful with getting work done faster.

94% of reviewers feel positive about ModMed’s navigation. Users think the system is highly intuitive, making it easy to move between tasks and locate information quickly. Reviewers appreciate that the navigation reduces the time spent searching for patient data and improves overall workflow efficiency. They say the user-friendly layout helps new staff adapt quickly, and many find that daily operations run more smoothly as a result. Some users report that the clear icons and logical structure contribute to a faster learning curve and help them complete tasks with fewer interruptions.

Intuitive and efficient workflow

Scheduler

I have almost 3 years working everyday with Modmed and it makes my job way easier

91% of reviewers feel positive about ModMed’s ease of use. Reviewers indicate that the platform’s intuitive design allows them to focus more on patient care and less on administrative tasks. They say features like easy check-in/check-out, quick access to patient records, and robust prompts for diagnoses streamline their daily routines. Users think the learning curve is minimal compared to other EMRs, and they appreciate that even new staff can become proficient quickly. Some users find that the system’s organization and helpful support tools enhance their overall efficiency.

Admin

The platform is user-friendly and adaptable to our practice’s needs, which makes a noticeable difference in productivity. While there are occasional slowdowns and some processes could be more streamlined, the overall functionality and benefits outweigh the drawbacks.

Additionally, some tasks require multiple steps to complete, which can be slightly time-consuming. While the customization features are a great benefit, setting them up initially can take extra time and effort.

Ophthalmologist

Customer service is non-existent. As I mentioned above the software crashes multiple times per month and you are unable to see anything about the patient (last exam, reason for visit, previous appointments, diagnostic imaging). If you try and call or email you get directed to either an answering service that does not return calls or an email chain that says someone will be in contact soon.

Medical Receptionist

I do wish the patient portal could be more useful for patients & staff, regarding sending patients information, completing forms, & contacting medical staff.

As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.

Business Office Manager

We first puchased only the EHR portion of ModMed and was very pleased, but, as soon as they come out with the Practice Management system, it has made our entire practice so much more efficient and eliminated so many tasks that were being transferred from person to person and place to place.  

Medical Assistant

The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.

Director

It is a very HIPAA compliance, electronic medical record for ophthalmology patient management medical records.

ModMed has the ability to load the payer fee schedules and run variance reports.  

Staff MD

Code tab to review charts is helpful, unless you want to review more than 1 day.

Physician

You can't change which fields are "sticky" and some were made un-sticky (such as save fax to patient's chart) which is very inconvenient.

Physician Assistant

I do wish templates were an option with autopopulated exam findings and prescriptions based on diagnosis template.

Modmed EMA allows me to work more efficiently and see more patients and spend less time documenting.

Getting better all the time - has been a speciality specific investment that helps optimize coding and billing integration with the clinical note

Surgical coordinator

How you can keep tracked of patient flow, and how once you pick DX the finding populates into the exam:)

Fron Desk Receptionist

Would help if this could be accessed on pt portal or if we could do away in general with the MIPS due to the same questions being asked 3 different times).

Frustration when adding height and weight on a pediatric patient when sending a prescription and is unable to be saved for the an additional prescription

Medical assistant

The system has a very easy flow and I like the fact that you can pre-populate what you would like in charge, especially for like full body skin examinations and then just edit appropriately

Scheduling Administrator

So at our office we typically find the date & time of the app double click & start at that screen for scheduling.

Technician

You can customize the layout and change the order when you are pretesting

MEDICAL ASSISTANT

I HAD TRAINING WITH THIS PLATFORM AND UNDER MY EXPERIENCE IS ONE OF THE BEST IN THE MARKET BECAUSE GIVES YOU A LOT OF COSTUMIZABLE OPTIONS AND LEARNING RESOURCES

front desk

The least I liked about modmed is the amount of digging into the patient's  chart to make sure their we have all of their correct information and

Referral Coordinator patient call center

sometimes I task the wrong item or I have to double check myself because I click the fax and think it's the correct one, but its not, the only way of knowing is by looking at the fax #

Workflow tab is helpful to view clinic flow.

The preset settings on how it would automatically attach my provider to a different office location.

Medical Assisstant

some thing are not customizable and sometimes the updates for new medications talk longer to get into the system.

Forgetting to update a digit in 1 code in 2024 resulting in claims rejected that need now be resubmitted

Patient Access Team

Opening another tab refreshes the existing tab and returns to home for both the existing and new tabs.

You can see exactly how much each CPT code charges, and it is easy to run financial reports and sort by many fields.

CEO and Physician

I lecture at several seminars and bring my Ipad with me.

Practice Administrator

The analytics and reporting allows practices to plan strategic growth.

We see a wide variety of elderly patients, most do not want to add their medications/complain due to a long list).

Director of Operations

How the Path portion of the app does not work 100% on the ipad app only on desktop.

ModMed vs Medesk Comparison (2026)

ModMed

Medesk

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives