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ModMed
5
396
4
113
3
27
2
13
1
18
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based EHR & practice platform for specialists
Table of Contents
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ModMed - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
ModMed overview
Based on 567 verified user reviews
What is ModMed?
ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.
Who uses ModMed?
By industry, ModMed reviewers are most commonly professionals in medical practice (67%). The most frequent use case for ModMed cited by reviewers is electronic medical records (42% of reviewers).
Starting price
Pros & Cons
Patient Communication
Patient Reminders
Patient Records
Patient Charting
Bugs and Issues
Recurring technical glitches
ModMed’s user interface
ModMed review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about ModMed?
Users report ModMed is user-friendly, with intuitive navigation and efficient charting that helps them focus more on patient care. They say the dermatology-specific features, streamlined workflows, and ability to access records across devices make daily tasks easier, and they appreciate frequent updates and robust training resources. Some find the learning curve steep initially, but most adapt quickly.
They indicate customer support is generally responsive and helpful, though experiences vary depending on the representative. Some mention technical glitches, occasional slowdowns, and challenges with billing or insurance integration, but feel the system’s benefits outweigh these drawbacks for most practices.
Select to learn more
Who uses ModMed?
Based on 567 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ModMed's key features
Most critical features, based on insights from ModMed users:
All ModMed features
Features rating:
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ModMed integrations (2)
Integrations rated by users
We looked at 567 user reviews to identify which products are mentioned as ModMed integrations and how users feel about them.
Integration rating: 4.8 (10)
Integration rating: 4.6 (8)
Integration rating: 4.3 (7)
“It was rocky getting it connected, but now that it is, seems great.”
Lori B.
Marketing Director
Integration rating: 4.2 (6)
“cut down of office staff work load”
Steven P.
Physician
Integration rating: 5.0 (4)
“I have a client who uses this as the EMR software, and makes lab ordering and results return easier and direct.”
Michelle M.
Laboratory Director
Integration rating: 5.0 (2)
ModMed customer support
What do users say about ModMed customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ModMed customer support.
Widespread user sentiment highlights fast response times and helpful, friendly support staff when reaching out for assistance.
A significant portion of users report that support is easy to contact, knowledgeable, and resolves issues efficiently.
Broad user base appreciates the proactive approach, with support taking user feedback and enhancement requests seriously.
A minority of users mention slow or unresponsive customer service, with some citing unresolved issues and lack of follow-up.
Support options
Training options
To see what individual users say about ModMed's customer support, check out the review snippets below.
“We have always gotten great support and quick responses to any issues.”
Yvonne S.
Assistant Practice Administrator
“Support is typically great, fast response times, but does depend on who answers the phone.”
Frankie R.
Office Manager
ModMed FAQs
Q. What is ModMed used for?
ModMed is a cloud-based, all-in-one platform serving specialty medical practices across dermatology, gastroenterology, ophthalmology, orthopedics, and more. It unifies EHR, practice management, revenue cycle management, and patient engagement into a single system, eliminating the need for disparate point solutions. Specialty-specific clinical workflows, adaptive learning documentation, and integrated billing tools allow practices to manage the full care and revenue cycle from a single interface. ModMed extends its core clinical and administrative capabilities with analytics dashboards, telehealth, e-prescribing, and a patient-facing portal for scheduling, intake, and communication. The platform is designed to scale across solo practitioners, group practices, and multi-location organizations. Role-based access controls and configurable workflows support diverse team structures, while cloud deployment ensures accessibility across devices without on-premise infrastructure requirements. By consolidating clinical, financial, and operational data in one platform, ModMed gives practice administrators and clinicians a unified view of performance, patient outcomes, and revenue health. Reporting tools surface key metrics across scheduling, collections, and clinical quality, supporting data-driven decisions for practice growth and compliance management.
Q. Does ModMed support mobile devices?
ModMed supports the following devices:
Android, iPhone, iPad
Q. What level of support does ModMed offer?
ModMed offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
