ModMed vs Veradigm Practice Management

Fusion

Carepatron

Alleva

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

EMA® and gGastro® EHR solutions from ModMed® deliver specialty-specific speed and precision. With built-in ModMed Scribe, AI transforms natural speech into suggested note content, enabling faster documentation and seamless workflow integration across specialties.

Medical Billing

E-Prescribing

Patient Portal

Patient Scheduling

Claims Management

Clinic Interoperability

Decision Support

Compliance Tracking

Communication Management

By industry, ModMed reviewers are most commonly professionals in medical practice (68%). The most frequent use case for ModMed cited by reviewers is electronic medical records (43% of reviewers).

Users and use cases

ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.

ModMed

Web-based

Android

iPhone

Windows

iPad

Ophthalmologist

Customer service is non-existent. As I mentioned above the software crashes multiple times per month and you are unable to see anything about the patient (last exam, reason for visit, previous appointments, diagnostic imaging). If you try and call or email you get directed to either an answering service that does not return calls or an email chain that says someone will be in contact soon.

Medical Receptionist

I do wish the patient portal could be more useful for patients & staff, regarding sending patients information, completing forms, & contacting medical staff.

As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.

Business Office Manager

We first puchased only the EHR portion of ModMed and was very pleased, but, as soon as they come out with the Practice Management system, it has made our entire practice so much more efficient and eliminated so many tasks that were being transferred from person to person and place to place.  

Medical Assistant

The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.

Director

It is a very HIPAA compliance, electronic medical record for ophthalmology patient management medical records.

ModMed has the ability to load the payer fee schedules and run variance reports.  

Staff MD

Code tab to review charts is helpful, unless you want to review more than 1 day.

Physician

You can't change which fields are "sticky" and some were made un-sticky (such as save fax to patient's chart) which is very inconvenient.

Physician Assistant

I do wish templates were an option with autopopulated exam findings and prescriptions based on diagnosis template.

Modmed EMA allows me to work more efficiently and see more patients and spend less time documenting.

Getting better all the time - has been a speciality specific investment that helps optimize coding and billing integration with the clinical note

Surgical coordinator

How you can keep tracked of patient flow, and how once you pick DX the finding populates into the exam:)

Fron Desk Receptionist

Would help if this could be accessed on pt portal or if we could do away in general with the MIPS due to the same questions being asked 3 different times).

Frustration when adding height and weight on a pediatric patient when sending a prescription and is unable to be saved for the an additional prescription

Medical assistant

The system has a very easy flow and I like the fact that you can pre-populate what you would like in charge, especially for like full body skin examinations and then just edit appropriately

Scheduling Administrator

So at our office we typically find the date & time of the app double click & start at that screen for scheduling.

Technician

You can customize the layout and change the order when you are pretesting

MEDICAL ASSISTANT

I HAD TRAINING WITH THIS PLATFORM AND UNDER MY EXPERIENCE IS ONE OF THE BEST IN THE MARKET BECAUSE GIVES YOU A LOT OF COSTUMIZABLE OPTIONS AND LEARNING RESOURCES

front desk

The least I liked about modmed is the amount of digging into the patient's  chart to make sure their we have all of their correct information and

Referral Coordinator patient call center

sometimes I task the wrong item or I have to double check myself because I click the fax and think it's the correct one, but its not, the only way of knowing is by looking at the fax #

Workflow tab is helpful to view clinic flow.

The preset settings on how it would automatically attach my provider to a different office location.

Medical Assisstant

some thing are not customizable and sometimes the updates for new medications talk longer to get into the system.

Forgetting to update a digit in 1 code in 2024 resulting in claims rejected that need now be resubmitted

Patient Access Team

Opening another tab refreshes the existing tab and returns to home for both the existing and new tabs.

You can see exactly how much each CPT code charges, and it is easy to run financial reports and sort by many fields.

CEO and Physician

I lecture at several seminars and bring my Ipad with me.

Practice Administrator

The analytics and reporting allows practices to plan strategic growth.

We see a wide variety of elderly patients, most do not want to add their medications/complain due to a long list).

Director of Operations

How the Path portion of the app does not work 100% on the ipad app only on desktop.

president

I don't like the lack of training on the MIPS process;  especially coming from another EHR and having to report from 2 EHRS.

Missing tasks that I can't see if I don't have the provider loaded into my filters.

LPN Clinical Team Lead

I have been using this EMR for 13 years and it keeps improving with each update adding new and more advaced features.

medical assistant

not being able to use it offline, i feel like notes should be buildable without wifi.

Aesthetician

sometimes screens bounce back, ill click on option then it bounces to not that screen

I like how any one in any of our 4 locations can be working on the same patient at any given time.

Certified Medical Assistant

To be able to remove patients from the Rx list under PA once they are finished.

OFFICE MANAGER

We still don't have any of our files transferred over.

Some of the changes when it updates, sometimes it can be frustrating for things to be in different places

all the updates, and the down times, having to switch between practice and add on

Certified Ophthalmic Technician

I have worked with a few systems in my time in healthcare and overall ModMed is not a bad system, it just needs a few tweaks.

Clinical Guest Coordinator

The inability for ModMed to see the appointments in WebPT

Billing Manager

All my information is available at the push of a button and l really like all the hyperlinks.  

optometrist

I have used it for a few years and found it easy to use, although PC version is different and takes more getting used to

Office Manager

after 5 years of usage, is great that notes are more robust and have great look to insurances.

sometimes it can load slowly and then it takes a while to send information

medical secretary

i like the simplicity of alternating between different areas on the site within the patient's chart.

Administrator

It helps us bill better which boosted reimbursement as well

If we could keep our passwords a little longer instead of changing them every so often.

Patient Records

Patient Charting

Prescription Management

Scheduling

Ease of Use

Ophthalmology

Billing and Insurance

Customization

Updates and Improvements

Training and Learning Curve

Frequent technical disruptions

78% of reviewers feel negative about Bugs and Issues. Reviewers report experiencing frequent glitches, slow loading times, and occasional system freezes that disrupt their workflow. Some users say technical problems, such as incompatibility with certain browsers and delayed data entry, lead to frustration and lost productivity. Reviewers indicate that system outages or lag can result in lost information and impact their ability to serve patients efficiently. Many users feel that recurring bugs and unresolved issues are a significant drawback in their daily operations.

Challenging billing processes

I am having to pay $28K out of my pocket as a result of their verbiage "billing commencement date 120 days from contract date".

58% of reviewers feel negative about Billing and Insurance. Reviewers indicate that billing features are difficult to navigate, with complex processes for posting payments and correcting errors. Some users report slow or unresponsive support from the billing department, leading to unresolved issues and delayed reimbursements. Reviewers mention problems with insurance verification, inaccurate reporting, and unexpected charges. Many users feel that these challenges make financial management more time-consuming and create frustration for billing staff.

Dermatology-focused functionality

90% of reviewers feel positive about Dermatology. Reviewers indicate the software is specifically tailored for dermatology practices, offering prepopulated disease states, templates, and tools that match their workflow. Some users report that features like visual charting and dermatology-specific content improve efficiency and accuracy in patient documentation. Reviewers appreciate that the system requires minimal customization for dermatology, and they feel it supports both medical and cosmetic aspects of their practice. Many users mention that the dermatology orientation enhances their ability to deliver specialized care.

Intuitive navigation experience

everything is so easy to navigate and extremely helpful with getting work done faster.

94% of reviewers feel positive about Navigation. Reviewers appreciate how easy it is to move through the system, noting that clear layouts and user-friendly design make it simple to find information quickly. Some users say the straightforward navigation helps them complete tasks faster and reduces frustration. Reviewers indicate that both new and experienced staff adapt quickly, and they feel the system’s consistent structure supports a smooth workflow. Many users find that the ease of navigation is a key factor in their overall satisfaction with the product.

Streamlined daily operations

92% of reviewers feel positive about Ease of Use. Reviewers indicate the software simplifies daily tasks, allowing them to focus more on patient care and less on administrative work. They say the intuitive interface reduces the learning curve for new staff and makes onboarding smoother. Some users report that features like easy check-in/check-out and robust patient management tools help keep their workflow organized. Reviewers appreciate being able to access everything in one place, which they feel improves efficiency and supports high-quality patient care.

Small Business

Mid-size Business

Large Enterprises

Modernizing Medicine

EZClaim

Software that makes your life easier
EZClaim software is affordable, easy-to-use, and is designed to simplify and assist providers with every aspect of the medical billing and scheduling process.
EZClaimPay makes software and payments better together.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

Veradigm Practice Management (formerly Allscripts), practices can improve operational efficiencies, boost productivity, and increase profitability. The solution offers a range of features

Some reviewers feel Veradigm Practice Management is expensive, citing frequent price increases and high maintenance fees. They indicate frustration with unclear billing, unexpected charges, and long contracts, and some users report financial losses from system issues.

Value for money

By industry, Veradigm Practice Management reviewers are most commonly professionals in medical practice (81%). The most frequent use case cited is medical practice management (50% of reviewers).

Veradigm Practice Management

Linux

University Intern 

In order to facilitate effective patient flow, coordinate patient appointments, and ensure proper invoicing and revenue management, the software was essential.

Business office manager

It is very hard to learn at first and the help from staff is non-existent once training is completed.

I can send statements all throughout the month.

Chief Operating Officer

Support can be challenging to get a hold of and turnaround times for service tickets can vary.

Overall, Allscripts Practice Management streamlines business processes for medical practices, resulting in higher output and better financial results.

In general, Allscripts Practice Management worked wonders for streamlining practice procedures and enhancing patient care outcomes.

System hiccups and sluggish performance have occasionally been noticed by some users, especially when managing huge amounts of data.

Staff in all areas of the practice use it daily and find it easy to use regardless of their role.

Office manager

We like that it has multi functions for scheduling, patient charts, forms and link to the Allscripts billing payer path system.

PM Specialist

There are a lot of features that make this product versatile for various specialties and practice needs.  

The implementation process can be difficult and time-consuming, and staff members need to be properly trained and supported.

Patient services representative

Prescription status goes to pharmacies quickly

bUSINESSS MANAGER

Reporting is lacking to say the least - it only exports in a dump file that you have to then copy and paste into anything usable.  

It has made life easier for the office staff to print out patient forms etc!

Nurse

It allows for physicians to have better time management and performance due to scheduling efficiencies and access to patient records.

Customer support is handled largely by call centers in India and communication is a challenge.  

There are also great scheduling features included with this software that updates scheduling and registration for the physician to see.

Allscripts has come a long way in the last 10 years making certain features and reconciling processes easy to use.

I also like that it integrates with other software making it easier to utilize across companies.

There isn't a very large learning curve which makes it easy for experienced admins to jump right in.

Software updates generally result in problems and require IT involvement.  

It was easy to use and posting electronic payments.

RN, Office Manager

I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.

Only use it in case of emergencies when I don't have access to a computer.

Ultimately, Allscripts Practice Management is a great software to implement in large hospitals.

this is likely oner of the worst programs I have ever worked with.

Surgeon

The system seems to be designed around the computer: maximizing the number of clicks that must be performed in order to perform a simple task.

Owner

Every additional function eg MIPPS, Patient portal, EPCS, etc, laden with multiple extra charges.

It can be difficult to learn to use to due to its many features.

The main problem has been the instability of their servers.

Patient Services Representative

This software was easy to use, somewhat easy to manipulate for our practice.

This EMR was not friendly to use when I started to use it, approximately 1.5 years ago.

Practice Staff Management

Sending and Connecting

Customer Support

Medical Practice Management

Medication and Prescription Management

Pricing

Performance and Speed

Some reviewers feel Veradigm Practice Management is expensive, citing frequent price increases, high monthly and yearly maintenance fees, and additional charges for upgrades, interfaces, and extra features. They indicate that nearly every change or service incurs a separate cost, leading to frustration over unclear billing and unexpected expenses. Some users report being locked into long contracts and paying for services or components no longer in use. Reviewers say they experience significant financial losses due to system issues and downtime, and they think other programs offer more value at a lower cost.

ModMed vs Veradigm Practice Management Comparison (2026)

ModMed

Veradigm Practice Management

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives