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Tebra vs eClinicalWorks Comparison

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Overview

Category Leaders

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient...

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

449

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

1.2K

5

4

3

2

1

656

276

110

69

144

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

3.3

364

5

4

3

2

1

101

94

60

46

63

  • Value for money
  • Ease of use
  • Features
  • Customer support
64%
would recommend this app

Pros

The software is user friendly so that help's me as an Owner to train new staff on billing. I also love the "unpaid insurance claim" report that helps my employees to work the Account's Receivable's.
With a few tweaks to the system (I'd love to help!), coupled with its extreme ease of use and excellent reliability, Kareo EHR could become a powerhouse in the rapidly growing urgent care market.
The best product I have every used and when I need help the service is excellent.

Pros

The ability to choose and make templates is great, the auto populate features are helpful as well and copying and pasting into and out of charts is easy enough and saves time.
I would like to give Renzi Russell and especially Tara Carney much of the recognition they deserve for providing excellent customer service and a fantastic knowledge of their positions.
Overall experience is great this program is excellent for patent care and client dr relations.

Cons

This is a truly terrible billing software with poor customer service. I strongly advise talking with your billers before going down this road.
They will leave you on the phone for 25-40 minutes before getting you some body who will brush you off. You have to figure your problems by yourself or suck it up.
Kareo knew about the problem, saw what was happening and could not fix it. It was yet another Kareo glitch due to the badly executed and buggy software.

Cons

This review is true and result of the pain Eclinical causing our office after 2 months. Horrible, Horrible Horrible Custemor service and you can never talk to any supervisor.
If you hate your very existence on this earth then definitely use eCW for your EMR. I would rather be in prison.
It makes the overall patients experience confusing and horrible from the glitchy portal to the wrong reminders. There are so many things wrong with this product.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features89
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Total features44
  • API
  • Accounts Receivable
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EHR/EMR Integration
  • EMR/EHR
  • Electronic Payments
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Obstetrics & Gynecology
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Messaging
  • Mobile Alerts
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Forms
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Recurring Appointments
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled/Automated Reports
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition

Integrations

  • Total integrations18
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations29
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8