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eClinicalWorks

Electronic medical records for the healthcare sector

Last updated: March 2025

Table of Contents

Is this product right for your business?

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eClinicalWorks - 2025 Pricing, Features, Reviews & Alternatives

What is eClinicalWorks?

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders.

Administrators can collect information regarding vital signs through pre-visit questionnaires and document progress notes. eClinicalWorks allows physicians to connect with patients via audio and video conferencing on a unified interface. Supervisors can also share screens to review and discuss lab results, e-rays, and medications in real-time.

eClinicalWorks lets stakeholders conduct satisfaction surveys to collect feedback and track usage analytics using mobile applications on Android and iOS devices.

Starting from

449

/user

Per month

Alternatives with better value for money

eClinicalWorks's key features

Most critical features, based on insights from eClinicalWorks users:

Charting

3.2

(35)

Medical Billing

3.2

(27)

Claims Management

3.1

(23)

E-Prescribing

2.8

(22)

Patient Scheduling

3.4

(18)

Patient Records Management

3.5

(26)

All eClinicalWorks features

Features rating:

3.3

(379)

Accounts Receivable

1.0

(1)

Multi-Location

3.8

(4)

Order Entry

3.3

(4)

Patient Intake

2.9

(10)

For Medical Purposes

1.0

(2)

Meaningful Use Certified

3.7

(3)

Compliance Tracking

1.0

(2)

Practice Management

1.5

(2)

HIPAA Compliant

4.1

(31)

EMR/EHR

3.2

(13)

Insurance Eligibility Verification

3.3

(12)

Appointment Scheduling

3.4

(21)

Physician Scheduling

3.5

(8)

Self Service Portal

3.2

(6)

Decision Support

3.6

(5)

Reporting & Statistics

4.0

(1)

Claims Scrubbing

2.6

(8)

Patient Portal

3.0

(4)

Medication Management

(0)

Activity Dashboard

(0)

Multi-Physician

4.0

(1)

ONC-ATCB Certified

(0)

Payment Collection

(0)

Payment Processing

5.0

(1)

Remote Treatment Planning

(0)

Reporting/Analytics

(0)

Voice Recognition

1.0

(1)

Appointment Management

(0)

Coding Assistance

3.0

(2)

EHR/EMR Integration

3.5

(2)

Electronic Payments

(0)

For Cardiologists

(0)

For Dermatologists

(0)

For Family Medicine

(0)

For Healthcare

(0)

For Obstetrics & Gynecology

(0)

For Orthopedics

(0)

For Pain Management

(0)

For Podiatrists

(0)

For Primary Care

(0)

For Urgent Care

(0)

For Urologists

(0)

Handwriting Recognition

(0)

Inventory Management

1.0

(1)

eClinicalWorks alternatives

eClinicalWorks

3.3

(379)

Starting from

449

/user

Per month

Free trial

Free version

Ease of Use

3.3

Features

3.3

Value for Money

3.0

Customer Support

2.8

AestheticsPro

4.4

(533)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.3

Customer Support

4.5

SimplePractice

4.6

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

TheraNest

4.4

(995)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.4

eClinicalWorks pricing

Value for money rating:

3.0

Starting from

449

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

eClinicalWorks integrations (55)

Integrations rated by users

We looked through 379 user reviews, to identify which products are mentioned as eClinicalWorks integrations, and what is the users perception.

ModMed

Integration rating: 5.0 (1)

“We use both systems in our practice and need them to work well together, and they do!”

Theresa Larkins

Medical Receptionist

eClinicalWorks support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

24/7 (Live rep)

Training options

Live Online

Documentation

In Person

Webinars

eClinicalWorks reviews

Overall rating

3.3

379

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6.5/10

Rating distribution

108

Pros

“The ability to choose and make templates is great, the auto populate features are helpful as well and copying and pasting into and out of charts is easy enough and saves time.”

Verified reviewer

Anonymity request

“I would like to give Renzi Russell and especially Tara Carney much of the recognition they deserve for providing excellent customer service and a fantastic knowledge of their positions.”

Cathy E.

“Overall experience is great this program is excellent for patent care and client dr relations.”

Crystal F.

Customer Support

Cons

“This review is true and result of the pain Eclinical causing our office after 2 months. Horrible, Horrible Horrible Custemor service and you can never talk to any supervisor.”

Gita A.

“If you hate your very existence on this earth then definitely use eCW for your EMR. I would rather be in prison.”

Mike K.

Physician

“It makes the overall patients experience confusing and horrible from the glitchy portal to the wrong reminders. There are so many things wrong with this product.”

Brittney W.

Administrative Assistant

Read all reviews