myUnity vs ShiftCare

Senior Living Core Platform

Eldermark

ECP is an assisted living software designed for senior living communities and long-term care facilities. The platform includes electronic medication administration records, electronic health records with automated care plan generation, customer relationship management for lead capture, billing functionality, and move-in tracking tools. The software integrates with pharmacy partners and offers reporting capabilities for compliance management.

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.


Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

pricey for a small business in the long run , i guess because they are meant for bigger businesses.

Netsmart offers an electronic health records system designed to help home health, hospice and senior living  organizations manage intake, scheduling, clinical documentation, and billing. Moreover, Netsmart provides EHR-agnostic solutions and services to help you deliver person-centered care.

Activity Dashboard

Activity Tracking

Assessment Management

Bereavement Management

Billing & Invoicing

Care Plan Management

Charting

Chat/Messaging

Claims Management

Client Management

Coding Assistance

Compliance Management

Customizable Forms

Customizable Reports

Decision Support

Document Storage

Electronic Signature

Electronic Submission

EMR/EHR

For Long Term Care

Forms Management

HIPAA Compliant

Insurance Management

Medication History

Mobile Access

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Records Management

Reporting & Statistics

Scheduling

Task Scheduling

Time Tracking by Client

Volunteer Management

myUnity

Web-based

Android

iPhone

iPad

Windows

Skilled Nursing Core Platform

Epic

MatrixCare Home Health & Hospice

StoriiCare

Connecteam

Basic

Physical Therapist

The system and processes have not improved.

Medical officer

The fact that I can use it on different devices makes it even better.

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

Clinical quality specialist 

Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again.   

Entry screens not very intuitive, new users complain it's not friendly.  

Improvements and Comparisons

User Interface

Device Compatibility

Information Management

Integrations

Customer Support

Pricing

Freelancers

Small Business

Large Enterprises

Mid-size Business

Netsmart Technologies

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Director

The platform’s responsive customer support and regular improvements through a semi-public roadmap are standout features, making it highly user-friendly and efficient.

Founder and CEO

ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.

A cloud-based management platform that helps care and support providers increase efficiency and save time on admin.

Absence Management

Access Controls/Permissions

Alerts/Notifications

Appointment Management

Appointment Scheduling

Attendance Tracking

Authorization Tracking

Automated Scheduling

Availability Management

Booking Management

Calendar Management

Calendar Sync

Cancellation Tracking

Caregiver Management

Case Management

Case Notes

Class Scheduling

Client Chart Audit Tools

Client Database

Client Portal

Clock In/Out

Communication Management

Confirmations/Reminders

Contact Database

Contact Management

Customer Database

Customizable Fields

Customizable Templates

Data Import/Export

Document Management

Drag & Drop

Email Reminders

Employee Management

Employee Portal

Employee Scheduling

Facility Scheduling

Faculty/Staff Management

Financial Management

Forecasting

For Healthcare

GDPR Compliance

Generative AI

Geriatric Care

Goal Setting/Tracking

Group Notes

Group Scheduling

Home Health Care Management

Incident Management

Invoice Management

Lead Management

Live Chat

Medical Billing

Medical History Records

Medication Management

Messaging/Shift Dispatching

Mobile Alerts

Monitoring

Multi-Factor Authentication

Multi-Location

No-Show Tracking

Online Scheduling

Overtime Calculation

Patient Communications

Patient Engagement

Patient Management

Personalization and Recommendation

Physician Management

Point of Care System

Predictive Analytics

Progress Notes

Progress Reports

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

By industry, ShiftCare reviewers are most commonly professionals in hospital & health care (37%). The most frequent use case for ShiftCare cited by reviewers is scheduling (75% of reviewers).

Users and use cases

The ShiftCare integration most frequently cited by reviewers is Xero, an accounting product rated 4.7 out of 5 for its integration with ShiftCare.

ShiftCare is a scheduling solution offering key features such as mobile access, scheduling, real-time scheduling, calendar management, and caregiver scheduling, among others.

Proprietary

ShiftCare

Linux

Chromebook

AlayaCare

Deputy

AxisCare

Axxess Home Health

Professional

Premium

Custom Pricing

Client Intake and Scheduling Coordinator

Limited tool for support coordination e.g budgeting, support planning and automated forms i.e services agreements, support plans.

Owner

The shift care app has made my life and job an ease, it has taken the daily hassle away of assigning shifts and managing invoices along with staff payment  

There are also inconsistencies, such as the inability to bulk-edit kilometre pricing and the poor handling of split shifts, which don’t reflect correctly in the carer app or timesheets.

Sole trader

Fairly complex to begin however with live chat , the extensive YouTube library , complementary onboarding session with live chat and screen share and phone service anyone can get use to it.  

We are able to communicate for last minute coverage too and that makes all the difference when getting our clients the care they need.

The lack of a dedicated mobile admin app and a non-responsive website can make it difficult to manage tasks efficiently on the go.

Service Delivery Manager

I can create new types of staff qualifications in the settings section, but I can't find how to add these qualifications to staff profiles.

I'd like to easily be able to export individual incident reports into OUR template in Word or PDF - the export for communications at the moment is pretty ugly and is only in PDF.

ShiftCare offers transparent pricing, flexible user management, and seamless Xero integration.

Medical Assistant

Shiftcare is top of the line if appointment management is your main concern!

CEO and Founder

Like changing the note types, having nurses be able to see all the hours they've working, and forms attached to clients/carers.

Office Administrator

For instance, in Compliance, we added "Visa Documentation", where we upload copies of staff's visa copies.

It is excellent value for money and I have yet to see a reporting of bugs and issues.

For instance, we sent out a staff survey and the responses did not come with a summary of all responses which could have been useful to see the most voted responses, and not have to go through each response.

Manager

It would be great to have folder options in the documents section and an alert at the top of the page in red to easily identify high risk information for staff.

Team Leader

The constant bugs and the lack of mobile functionality for admin.