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ShiftCare Logo
ShiftCare
4.8
(96)

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Helping you deliver a higher standard of care.

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(8)

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ShiftCare Pricing, Features, Reviews and Alternatives

ShiftCare product overview

Price starts from

9

/user

Per month

What is ShiftCare?

ShiftCare is an all-in-one care management that streamlines processes for care and support providers. Manage and access rostering, billing & invoicing, client documents, and progress notes, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

ShiftCare pricing information

Value for money

4.8

/5

96

Starting from

9

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ShiftCare features

Functionality

4.6

/5

96

Total features

59

9 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Reminders
Appointment Management
Patient Records Management
Document Management
Scheduling

Functionality contenders

ShiftCare users reviews

Overall Rating

4.8

/5

96

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

75

20

1

0

0

Pros
Our overall experience with shiftcare has been fantastic so far, we love how user friendly it is.
I love how shifecare is so user friendly. I love how we can see client profiles with ease and can put so much information in for the client.
We have found Shiftcare easy to use and affordable for a small business like ours. The clock on and off feature is valuable and customer care and help is readily available.
Cons
It gets a bit frustrating to need to 'refresh' the screen after changes being made in some of the screens.
During incident and after incident , and was there anyway they could avoid this incident in the future. Even adding triggers that may have caused this incident.
It's a hard start because it has so many elements to it but I think it'll be that way with any shift management app.

Overall rating contenders

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Pondai m.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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- A Comprehensive Solution for Aged Care & NDIS Providers

Reviewed 7 months ago
Pros

One of the standout features of ShiftCare is its user-friendly interface. From the very beginning, the software was intuitive to navigate and easy to set up. This is crucial in our industry, where staff members may not have extensive technical backgrounds. The learning curve is minimal, allowing our team to quickly adapt to the platform

Cons

It can be difficult to navigate unless you ask for help

Vendor response

Hi Pondai, we appreciate the time you took out of your busy day to leave this feedback! Thank you so much! Glad to hear your experience has been overall positive. Happy to be on this journey with you!

CP
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Christine P.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Database for shifts

Reviewed 2 years ago

Very happy, it has everything I was looking for. It is affordable Great staff Helps us to comply with NDIS audit

Pros

1. It is very easy to use for both admin (those you create and change shifts) as well as for staff (who uses the app from their phone). 2. It is linked to a GPS, so when workers clock on we can see where they were. This is so useful for auditing. 3. Shiftcare staff are very professional and always ready to help. I like that they are constantly improving the site. It is affordable and price can constantly change according to the number of staff we have We can share notes with other staff members so other healthcare involved can know about it the health condition of our common client

Cons

1. Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients). But. it might be just us, the way we are running the payments.

Vendor response

Hi Christine, thank you for such a thorough review. It is great to hear of the value you're getting out of the software. I've also forwarded your 'cons' to the team :-)

CA
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Christy A.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Shiftcare is ease of care

Reviewed a year ago

Wouldn’t swap with the ease of great backup support

Pros

If I can’t work something out they have a message service. Super quick response and extremely polite. Nothing is too much trouble

Cons

Having to work it out myself, but the tutorials are very clear

Vendor response

Thanks Christy :-)

TP
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Tina P.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ShiftCare Review from CEO

Reviewed 10 months ago
Pros

Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off

Cons

Nothing, its easy to use and great value for money

Vendor response

Hi Tina, thanks so much for taking the time to leave a positive review. We pride ourselves on our excellent customer service, so we are really pleased to hear they were so helpful!

JN
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Jade N.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Empowering Care with Convenience: A Review of Shift Care

Reviewed 8 months ago

In summary, Shift Care stands as a valuable tool that simplifies the process of delivering support services. Its user-friendliness, efficient communication features, and mobile app contribute to its appeal. However, the disparity between the basic and pro versions, especially considering the financial feasibility for a small business, raises some concerns. Despite this, your dedication to assisting individuals with disabilities shines through, and it's clear that you prioritize their well-being above all else.

Pros

Shift Care offers an incredibly user-friendly experience, ensuring that users can easily access the support they need. The quick and efficient ways to connect with your staff demonstrate your dedication to providing prompt assistance. The inclusion of a mobile app is a fantastic touch, enhancing communication with staff members and streamlining the process of getting help.

Cons

While Shift Care has a lot to offer, there are some limitations to the basic version when compared to the pro version. For a small business like Just Support, which operates with four staff members, the affordability of the pro version might be a concern. It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version. This could potentially hinder the overall experience for both your team and the people you're supporting.

Vendor response

Hi Jade! Thank you for your review. We're pleased that you value our dedication to quality service and convenience, especially with our mobile app. We acknowledge your concerns about the disparity between the basic and pro versions and their suitability for small businesses. Your feedback is invaluable, and we're committed to considering it for future enhancements!

ShiftCare FAQs

Q. What type of pricing plans does ShiftCare offer?

ShiftCare has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ShiftCare?

ShiftCare has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does ShiftCare support?

ShiftCare supports the following languages:
English


Q. Does ShiftCare support mobile devices?

ShiftCare supports the following devices:
Android, iPad, iPhone


Q. Does ShiftCare offer an API?

No, ShiftCare does not have an API available.


Q. What other apps does ShiftCare integrate with?

ShiftCare integrates with the following applications:
Xero


Q. What level of support does ShiftCare offer?

ShiftCare offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support

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