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Optimize Health Logo

Easy compliance, better patient outcomes & more revenue

Table of Contents

Optimize Health - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Optimize Health overview

What is Optimize Health?

Optimize Health, an Inc. 5000, provides a highly customizable HITRUST certified remote care platform that effortlessly connects patients, healthcare providers, and care teams. Get real-time data on patient adherence and vital readings, gain insights on monthly revenue, and stay in touch with patients in any necessary scenario through secure two-way SMS texting and calling all in one platform. Suitable for remote patient monitoring (RPM), chronic care management (CCM), and principal care management (PCM). Thousands of practices across the US selected Optimize Health's remote care solution because of our leading platform, open API technology, managed services, patient adherence rates, and transparent pricing.

Remote Care Platform: Optimize Health’s remote care platform delivers real-time data and insights that enables providers to deliver the right care at the right time. Our platform facilitates key clinical workflows to accelerate proactive and preventative care across entire patient populations and chronic conditions, and also delivers in-platform communication tools to deliver seamless patient engagement and outreach. Our platform automates 95% of note-taking and administrative requirements, automatically tracking each synchronous and asynchronous communication to keep you compliant, and can be integrated with any certified EHR, saving users valuable time and paperwork.

Open API Technology: Optimize Health's platform integrates with the leading FDA-certified devices, giving practices a high level of reliability and ease of use for patients with varying levels of technology use. The platform also makes it easy to add or remove patient devices to meet their care plans or evolving needs across programs.

Managed Services: We offer a suite of Managed Services where our own team of licensed nurses and clinical staff provide personalized patient education and care, and effectively serve as an extension of your practice. Our clinical team helps clients build and scale their remote care programs by providing patient onboarding services (in-person or remote), insurance verification, clinical monitoring, device shipping, and more.

Pricing: We offer a simple pricing structure for our platform, managed services, and patient volume that is simple and clear, and up front. We never charge hidden fees or have hidden costs so you always understand the true value of partnering with Optimize Health.

Key benefits of using Optimize Health

-Platform surfaces critical readings first and guides users through proven clinical workflows to queue up the right actions across patient needs and situations.

-AI-powered global search allows you to search for patients by name, DOB, EHR ID, phone number, email, or Friends, Family, or Caregiver info.

-Platform is 20x faster than the next solution, so data is delivered in real-time and patient readings and compliance is always up-to-date.

-Real-time billing dashboard delivers up-to-the-second revenue projections mapped to CPT code requirements.

-Secure, two-way communications include text messaging and calling capabilities to easily send and receive patient communications

-Customizable patient reading thresholds, and automatically average calculations

-Easily see which patients are eligible for each CPT code each month in an easy-to-view and exportable table.

-Role-based permissions allow you to control who can accrue time toward CPT codes and access patient data.

-Maximize patient adherence with automated reading reminders that can be customized by time zone, text/email, and frequency (weekly, biweekly, etc.)

-Click-to-call functionality automatically logs each minute and call type (synchronous or asynchronous) for compliance and billing accuracy.

-In-Platform Knowledge Base houses an entire library of how-tos and support articles for key workflows right at your fingertips.

-Platform supports leading remote patient monitoring (RPM) devices, including blood glucose monitors, blood pressure cuffs, pulse oximeters, and weight scales.

-Friends, Family, and Caregivers functionality allows you to seamlessly add a patient’s entire care network in their care and communications plan

-Optimize Health’s platform is HITRUST certified, meeting and/or exceeding industry requirements for data security, privacy, and protection.

Starting price


Alternatives

with better value for money

Optimize Health’s user interface

Ease of use rating:

Optimize Health reviews

Overall rating

4.5

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.7/10
Rating distribution

5

4

3

2

1

5

6

0

0

0

Pros
“Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first.”

Verified reviewer

Anonymity request

“As we are exploring options in what technology can assist with, Optimize has been an outstanding partner.”
DB

Donna B.

Office Manager

“It user friendly and the user interface is great. Patient information is ease to find and track.”

Verified reviewer

Anonymity request

Cons
“Billing difficulties, coverage of insurance is deceptive for patients and refilling claims to insurance companies.”
AM

Amanda M.

Revenue Cycle Specialist

“The business model leaves the customer at risk while confronting cashflow challenges.”
RM

Ref M.

Administrator

“I have a patient that there is an issue that he has 493 readings and I am unable to mark as reviewed, this has not been resolved.”
TE

Tamela E.

Administrator of Optimize Blood Pressure Program

Who uses Optimize Health?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Medical Practice
Health, Wellness and Fitness
Medical Devices

Use cases

Remote Patient Monitoring
Patient Engagement

Optimize Health's key features

Most critical features, based on insights from Optimize Health users:

Data import/export
Patient records management
Patient questionnaires
Monitoring device integration
HIPAA compliant
Patient engagement

All Optimize Health features

Features rating:

Mobile access
Dashboard
Multi-Channel communication
Multi-Language
Multi-Location
Onboarding
Patient education
Patient intake
Progress tracking
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Records management
Reminders
Remote monitoring & management
Reporting/Analytics
Scheduling
Secure login
Self service portal
Status tracking
Third-Party integrations
Workflow management
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Billing & invoicing
Care plan management
Chat/Messaging
Claims management
Client portal
Communication management
Compliance management
Conferencing
Customizable reports
Email alerts
Historical reporting
Live chat
Messaging
Mobile alerts
Mobile payments
Monitoring

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Optimize Health pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Optimize Health price and value

Value for money rating:

To see what individual users think of Optimize Health's price and value, check out the review snippets below.

“Optimize Health has felt like a partner we have always been looking for but could never find. They have been responsive, caring, and understand that patient care always comes first.”

Verified reviewer

Anonymity request

“As we are exploring options in what technology can assist with, Optimize has been an outstanding partner.”
DB

Donna B.

Office Manager

Optimize Health support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk

Training options

In Person
Live Online
Webinars
Videos
Documentation

Optimize Health FAQs

Q. What type of pricing plans does Optimize Health offer?

Optimize Health has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Optimize Health?

Optimize Health has the following typical customers:
Small Business


Q. What languages does Optimize Health support?

Optimize Health supports the following languages:
English


Q. Does Optimize Health offer an API?

No, Optimize Health does not have an API available.


Q. What level of support does Optimize Health offer?

Optimize Health offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

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