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Pabau

Practice management software for healthcare practitioners

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Pabau Pricing, Features, Reviews and Alternatives

Pabau product overview

Price starts from

65

Per month

What is Pabau?

Pabau is a medical practice management software designed to help healthcare practitioners handle billing, patient consultations, accounts, inventory, leads, point-of-sale, email marketing, documents, and more on a centralized platform. Healthcare professionals can utilize a drag-and-drop interface to manage appointments and maintain a patient database with information such as contact details, address, medical history, questionnaires, consent forms, and consultation details.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

Pabau pricing information

Value for money

4.5

/5

322

Starting from

65

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pabau features

Functionality

4.6

/5

322

Total features

72

11 categories

Most valued features by users

HIPAA Compliant
Reporting & Statistics
Activity Dashboard
Appointment Management
Billing & Invoicing
Reminders
Scheduling
Patient Records Management

Functionality contenders

Pabau users reviews

Overall Rating

4.7

/5

322

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

238

65

15

2

2

Pros
It has many features that can be customised to suit how you run your practise. The help in setting the software up has been amazing.

Jc

Jill c.

Cost effective, great responsive customer support; does alot more for the business than other "just another medical record" softewares.

BS

Ben S.

Absolutely amazing, very helpful team and out of all the softwares i have used once you are used to using Pabau, the things you can do and offer patients is endless.

pr

parveen r.

Cons
Software constantly has issues, features regularly don’t work. Integrated payment system has issues and has lost us income.

LM

Luke M.

Lack of chat function to be able to communicate in real time with reception and other clinic rooms.

DT

Daniel T.

However, I think the only negative I could mention is that it always takes time to learn a new system. Regardless of the provider this would always be the same so its not a negative directed at Pabau.

SH

Stephanie H.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's exactly what we were looking for

Reviewed 2 months ago

Pabau customer service is fantastic. It has reduced a lot of stress for us. I

Pros

This software allows us to hold a patient record system similar to Primary Care NHS software. We are able to take bookings online through our website and communicate with our patients easily.

Cons

You need training in order to use this system efficiently. Without training and the help of the Pabau team, you will struggle.

Vendor response

Thank you so much Karen! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you! https://community.pabau.com/ We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email maria@pabau.com to get free training so you can get the best out of it and have more ease of use!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pabau Review

Reviewed a month ago

So far so good, will take time to fully adjust

Pros

Features are advanced, holds alot more information which will be beneficial for my business

Cons

It's not very user friendly, help guidebooks are OK but could be better. Need an android app Very slow and crashes, not wifi

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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New to Pabau

Reviewed 2 months ago

Overall I can see Pabau will save a lot of admin time, leaving us free to do what we do best which is support our clients.

Pros

Pabau is very logical and user friendly once you get going and the support given is great, not only with the training videos but also the response to queries which is almost instant

Cons

There have been a few glitches in the set up of the system with transfer of data, but hopefully they have been ironed out now

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New user

Reviewed 4 months ago

Excellent support thank you [SENSITIVE CONTENT],[SENSITIVE CONTENT],[SENSITIVE CONTENT] and [SENSITIVE CONTENT] for your infinite patience and support- greatly appreciated.

Pros

Not being very tech savvy at all I was initially very daunted by changing clinic systems but with excellent support from all team members at Pabau they have enabled me to make my transition to Pabau and understand how to make the changes myself and finally feel in control of my marketing, patient’s medical records, invoices and calendar bookings. The integration of medical records, consent forms and ease of use i particularly like. I am excited to get to use more features as I progress.

Cons

Would like the option to be able to hold the I pad when using on the patient journey in landscape view or portrait depending on the stage.

Vendor response

Thank you so much Sally! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you! https://community.pabau.com/

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First time CRM user

Reviewed 2 months ago

Having marketing tools, clinic management and patient management in one software, it absolutely fantastic! No more paper yay.

Pros

There’s a lot that the software can do to make my business easier, my favourite is emailing the patients consent forms and aftercare! As well as the SMS reminders

Cons

It s great to use after training, but you can’t just start using it without the training

Vendor response

Thank you so much Christelle! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you!

Pabau FAQs and common questions

Q. What type of pricing plans does Pabau offer?

Pabau has the following pricing plans:
Starting from: £65.00/month
Pricing model: Subscription


Q. Who are the typical users of Pabau?

Pabau has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pabau support?

Pabau supports the following languages:
French, Spanish


Q. Does Pabau support mobile devices?

Pabau supports the following devices:
iPad, iPhone


Q. Does Pabau offer an API?

Yes, Pabau has an API available for use.


Q. What other apps does Pabau integrate with?

Pabau integrates with the following applications:
Stripe, GoCardless, Google Calendar


Q. What level of support does Pabau offer?

Pabau offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Common Pabau comparisons

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