PIMSY Mental Health EHR vs BestNotes

SimplePractice

TherapyNotes, LLC

Epic

Kipu

Therap

Foothold

Compare PIMSY Mental Health EHR and BestNotes based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care.

Therap is an electronic documentation and case management system for service providers in the intellectual and developmental disabilities, community employment, vocational rehabilitation, special education, school health services, aging and home health, and autism program sectors. Therap's suite of features includes audits and quality assurance tools, electronic billing solutions, case management, electronic health records, electronic visit verification, and more.

PIMSY was created organically for behavioral health in various mental health specialties. Our platform has the features of an extensive system at an affordable price, with the architecture to allow customers to tailor and customize the system and meet the unique needs of any agency.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Automatic Transcription

Billing & Invoicing

Calendar Management

Cancellation Tracking

Care Plan Management

Case Notes

Charting

Claims Management

Claims Scrubbing

Clinic Interoperability

Coding Assistance

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Document Management

Document Storage

Drag & Drop

Drug Reference Database

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

Faculty/Staff Management

For Group Therapy

For Mental/Behavioral Health

For Psychiatrists

For Substance Abuse Therapy

Forms Management

HIPAA Compliant

Historical Reporting

Imaging and X-rays

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Invoice Management

Lab Integration

Live Chat

Medical Billing

Medication Alerts/Warnings

Medication Management

Mobile Access

Mobile App

Multi-Location

No-Show Tracking

On Call Scheduling

ONC-ATCB Certified

Outcome Assessment Tools

Patient Communications

Patient Portal

Patient Records Management

Physician Management

Practice Management

Prescription Management

Real-Time Reporting

Recurring Appointments

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Revenue Management

Role-Based Permissions

Scheduling

Secure Messaging

Self Service Portal

SMS Messaging

Telemedicine

Teletherapy

Template Management

Therapy Notes

Third-Party Integrations

Treatment Planning

Voice Recognition

Wait List Management

Workflow Management

PIMSY Mental Health EHR

Android

Web-based

Windows

iPad

iPhone

Program Manager

WE LOVE THE PIMSY TEAM!!! We have had great customer service and though we have had some difficulites with launching (do to maine care) the PIMSY team was so supportive and helpful.

We enjoy being able to be power users and manage all of our employees and easily assist them when they are in need of help. We like being able to be mobil in the commumity while using pimsy portal.

I like that the system is user-friendly, easy to use, and learn. I love the renewal portions so that we are always up to date on our stuff.

Health Care Operations Advisor

Font size can be difficult when scrolling through lists with multiple options. Unable to drop medical claims/billing to paper (print) them directly from the website.

Pimsy review, a user friendly platform with outstanding customer service.

Operations Manager

PIMSY's functionality improves every year with insightful integrations that continue to make running a busy mental health office easier. The billing and customer service teams are undeniably amazing.

Billing Manager / Credentialer

Pimsy has an amazing staff and they are always helpful.

Pimsy has been great for our company as we have been able to build custom documents that fit the needs of our clients.

VP of Clinical Operations - NC

Very user friendly with outstanding customer support.

Utilization Review Nurse/ Contract Negotiator/Billing Specialist

There is no way to calculate or track the out of pocket maximum for patients within the system, at times this can make it hard to not overcharge patients.

When working with clients it has increase productivity as employees are easily able to access documents they need during sessions or care coordination meetings.

Clinical Operations Director

I love how client's can sign on the screen so there are fewer forms to manage and upload.

Doctor

Attempts to fix bugs of which there are many are typically ignored.

They layout of PIMSY has been user friendly and employees have been able to easily navigate the system.

Owner

I would highly recommend Pimsy to other therapists who are looking to streamline their paperwork at a reasonable monthly cost.

Clinical Director

We've gotten a lot of bang for our buck for this system, and it was worth the investment.

psychologist

The integrated credit card processing also allows easy access to required information for routine external chart audits since the required data is already integrated with the patient's chart.

CEO/Owner

Devonear, Inc. has solved our agency problems of going to the office when working from home everything is at our fingertips from anywhere we can access our Pimsy account.

PIMSY Mental Health EHR screenshot: With Wiley Treatment Plan integration, PIMSY EHR equips providers with tools to create compelling, well-structured treatment plans, ensuring compliance and enhancing mental and behavioral health outcomes.  

PIMSY Mental Health EHR screenshot: Easily document your sessions with custom note templates and AI-assistance to write compliant and comprehensive session notes. 

PIMSY Mental Health EHR screenshot: Effortlessly schedule appointments and allow clients to schedule themselves. Create appointments for multiple providers and across offices easily using PIMSY's powerful features. 

PIMSY Mental Health EHR screenshot: PIMSY EHR was built with your growing and thriving practice in mind, featuring customizations for multiple mental and behavioral health specialties and substance use programs. 

Large Enterprises

Mid Size Business

Non Profit

Small Business

Kipu empowers multi-provider and enterprise facilities specializing in SUD and behavioral health to operate efficiently with a comprehensive cloud-based platform that includes EMR, CRM, and RCM solutions.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Activity Tracking

Assessment Management

Case Management

Client Management

Client Portal

Compliance Management

Contact Management

For Healthcare

Group Notes

Handwriting Recognition

Meaningful Use Certified

Multi-Provider Practice

Notes Management

Progress Notes

Progress Reports

Progress Tracking

Records Management

Task Scheduling

BestNotes

Director of Technology

BestNotes is an easy-to-use platform with great integration capabilities and a wonderful support team behind it.

Admissions Coordinator

I use it daily for my job. However, my favorite part about Best Notes is the amazing customer service.

Chief Clinical Officer

Likes include ease of access, ability to navigate, ability to print information as needed.

Director

I like that the interface is user friendly and has a lot of features that are specifically useful within my field.

As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over the level of care for each client.

The price for this EHR is phenomenal and BestNotes has the potential to be great. I like that you can add your own customized forms.

Social Worker

What I like most about this software is that there is an app for it. I think that this makes it so much better and accesible.

Very responsive and available. We especially like that they are willing to customize it for our particular business and we can upload our current forms.

Owner; Counselor

I like that it is easy to use, you can customize the settings to make it more personable, and it allows for information to be easily stored and accessible.

Vice President and Therapist

The calendar feature for all of our therapists to coordinate has been extremely helpful. The group notes are automatically placed in the client file and has saved countless hours.

Collections specialist

The software doesn't seem to be upgrading with the advances in technology. I still find it hard to navigate and make edits to a document without it making an error in the formatting.

Chief Financial Officer

BestNotes has a supportive team that is easy to contact. Any software issues are quickly resolved and the software is dependable (no downtime).

Therapist

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks.

HR Director

Very useful and great place to store documents.

Partner

The best part of the experience has been the customer service. Customer executives  are always available, extremely knowledgeable, and super-fast to respond.

Psychiatric Nurse Practitioner

I was given unlimited hours to learn the system at no additional cost. I had an amazing trainer "[SENSITIVE CONTENT]" who was knowledgeable, patient, and accommodated my busy schedule for weeks.

Additionally, the file size constraints can be a limitation when working with government agencies who have extremely large patient files.

API limitations, inability to auto-schedule report exports.

PIMSY Mental Health EHR vs BestNotes Comparison (2026)

PIMSY Mental Health EHR

BestNotes

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives