BestNotes Pricing, Features, Reviews and Alternatives

I like that you can add as much as you need to your advancement notes and don't need to simply check boxes or what have you like different frameworks. At the point when you are in medical care, your encounters don't regularly fit in a case. At the point when you are making a clinical note, you can add certain underwriters, similar to a read receipt to keep everybody responsible which is likewise extremely supportive.

I honestly cannot think of any real cons about the program aside from the fact that, each staff member needs to be adequately trained prior to utilizing the software in order to ensure proper use, this is not a real requirement so to speak, I just feel as though if you're trained on how to use the Software, it will save time for questions that perhaps you would otherwise need to wait on a supervisor to answer.

I appreciate that Best Notes is incredibly user friendly and easy to use. I use it daily for my job. However, my favorite part about Best Notes is the amazing customer service. I have never had such an easy time calling in and working with customer service. There has never been a wait time, and the support team is very knowledgeable, friendly and always helpful. They have been patient with me while learning new things about Best Notes and have helped me make my job more efficient.

This software has been a part of the company since before I started, but for me as a new employee, it was very easy to get the hang of the software. I have no complaints at this time.

Thank you for your kind words, we're so glad that you've found our software helpful and easy to use. We take pride in providing excellent customer service and are always happy to help out with any questions or concerns you may have. We hope that you keep using Best Notes for years to come!

It’s cheap. It was great to use years ago. They were also a much better company years ago.

Same basic interface since day one. Zero updates. Hard to navigate. Customer support has become horrendous. Can only use from their program. Can’t use it on a phone because it isn’t web friendly, and their “app” does literally nothing.

Hi Ari, It pains me to hear that your experience with BestNotes was once great but became poor over time. Looking back at your use of BestNotes, it corresponds with an explosive period of growth we experienced. Indeed, our support team struggled during this time and we couldn't hire and train employees quick enough. This painful process has made us a much better company. We've overhauled the...

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Best Notes is easy to use. It's great having all our client files in one place and organized! I love how we can upload a photo of our clients to their electronic file. Customer services is amazing and works hard to resolve any issues that arise.

I wish I could search the notes I have written for a key word, like "dentist."

We're so glad to hear that you're happy with our system and that it makes your work easier. We design everything with the customer in mind, from the easy-to-use interface to the helpful support that is always available. We hope you'll keep using Best Notes and send us an email at team@bestnotes.com when you have any other feedback or questions - we would love to hear from you!

I was an owner/biller of a mental health clinic and we always knew that we could call BestNotes with any problems that we encountered and that we would receive exceptional customer service.

Some of the billing reports could be updated to help bill more efficiently and ensure that claims are not missed.

BestNotes is extremely grateful for your continued support and partnership. We truly appreciate it and are committed to providing the best possible experience to our customers. If you ever have any other feedback or problems, don't hesitate to reach out to us at team@bestnotes.com. We would be more than happy to help resolve whatever issue you may have. Thank you again!