BestNotes Pricing, Features, Reviews & Comparison of Alternatives


Cloud based electronic health records solution for clinics

3.93/5 (20 reviews)

BestNotes overview

BestNotes is a cloud based HIPAA compliant customer relationship management and electronic health record database system designed specifically for the behavioral health and substance abuse industry. The primarily caters to small to midsized clinics and medical institutes. The solution helps to streamline practice workflow across clinics and other medical institutes.

BestNotes EHR module includes customizable templates and allows doctors and staff to maintain patient’s history, create and review treatment plans, build groups and share notes within the group members. The product can also setup one source of data entry to eliminate data duplication. The suite allows patients to build profiles and save their health information on the portal. Further, the medical professionals can directly communicate with the patients through the portal and book next appointment with them through integrated calendar feature. Through patient ledger feature, management can track patient charges, credit payment and create billing statements in the name of the patient. It also offers e-prescription feature through which prescriptions are directly sent to pharmacy with option for controlled substances.

BestNotes offer mobile based app for Android and iOS user which has features such as client management, task scheduling, digitally signing documents and share note. The solution comes with a flat monthly pricing model and does not require any upfront fees.


Starting from
Pricing options
Free trial
Value for money
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Business size



United States

Supported languages

BestNotes screenshot: Set and track daily, weekly and monthly activity schedules through BestNotes’s mobile app What makes BestNotes Unique?BestNotes screenshot: Import patient record and data form other EHR services to BestNotes with application import featureBestNotes screenshot: BestNotes automates log report building processBestNotes screenshot: BestNotes - Mobile DashboardBestNotes screenshot: Set appointment and add members to the meeting within the calendar feature in BestNotes

BestNotes reviews

Value for money
Ease of use
Customer support
Jessica Casey

Seems to be an older software.

Used daily for 2+ years
Reviewed 2018-07-27
Review Source: Software Advice

I believe Best Notes could be more utilized if they would advance the technologies of the program to easily use and make edits.When a patient is selected, all documents uploaded are listed on the right, but I am still able to create and select a folder on the left to see a list of the documents in that category.

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Katie Sonner

BestNotes is worked wonderfully as an all inclusive EHR and Billing system when paired with Claim.MD

Used daily for 2+ years
Reviewed 2018-05-22
Review Source: Capterra

I like that the software captures all claim data information and builds electronic HCFA 1500 claim forms with information input to BestNotes. This makes billing a seamless and streamlined process.

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Robert Casey

Perfect for what we use it for

Used daily for 2+ years
Reviewed 2018-07-19
Review Source: Software Advice

I still currently use this daily.Great way to organize patient files. It's easy to use and understand. Can be organized and separated by facilities (we bill for multiple facilities).

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Jose Gregorio Lopez Sanz

BestNotes to organize your mind !!

Used weekly for 1-2 years
Reviewed 2018-09-26
Review Source: Capterra

So far I have had to install this system to more than 30 people and none have expressed unwanted comments about the operation and operation of the system. They are very satisfied customers because of the way they organize medical information and how they access it.BestNotes is a cloud based health or medical records system. Conceptualized for small and medium clinics. BestNotes offers applications for mobile devices on Android and iOS.

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Charley Downing

Not for those who love a paper chart

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Software Advice

The integrating process was difficult but their trainers were always available and very helpful. They can customize a lot, but if you have clinician who love a paper chart and who prefer free flow documentation this is a difficult program to get them on board with.

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BestNotes pricing

Starting from
Pricing options
Free trial
View Pricing Plans

$50 per user per month for first 10 users
$20 for every additional user

Extra for add-on services

BestNotes features

Automated Scheduling
Billing & Invoicing
Calendar Management
Client Portal
Customizable Reporting
Customizable Templates
HIPAA Compliance
Records Management

Activity Dashboard (75 other apps)
Appointment Management (78 other apps)
Automatic Notifications (49 other apps)
Automatic Reminders (96 other apps)
Charting (68 other apps)
Claims Management (64 other apps)
Compliance Management (49 other apps)
Document Storage (51 other apps)
Electronic Signature Capture (48 other apps)
Health Insurance (45 other apps)
Task Scheduling (44 other apps)
Workflow Management (51 other apps)

Additional information for BestNotes

Key features of BestNotes

  • Nursing assessment
  • Scheduling
  • Create billing statements
  • Patient calendar
  • Patient portal
  • Customer relationship management Tools (CRM)
  • Report builder
  • Customizable templates at no extra cost
  • Digitally sign documentation
  • Patient ledger
  • HIPAA compliant
  • Vast reporting features
  • Master treatment plan
  • Track overall progress
  • Manage referral source relationships
  • Discharge summary
  • Caseload/user activity
  • e-prescribing
  • Auto-attach note and billing code to appointment
  • API
View All Features


• BestNotes is a cloud based solution priced as per user per month basis and does not require any huge initial capital or IT infrastructure investment.
• BestNotes EHR offers built-in CRM module to organize and track referral sources or members through a single integrated suite.
• The EHR module offers features to assess treatment plans, share group notes and eliminate double data entry.
• The patient portal allows to build the medical history of patients and share the information securely with other medical professionals.
• BestNotes can also be accessed through Android and iOS smartphones thus allowing medical professionals to manage and schedule daily activities on the go.