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Valant EHR Suite vs AdvancedMD for Mental Health Comparison

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Overview

Valant is a cloud-based EHR software that provides clinicians and behavioral health professionals with tools to streamline...

AdvancedMD for Mental Health is a flexible & customizable, web-based EHR & practice management tool for mental, behavioral,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

203

5

4

3

2

1

103

47

23

15

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

3.7

3

5

4

3

2

1

2

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
33%
would recommend this app

Pros

The trainer was also fantastic. This is geared towards mental health and they do an amazing job with every mental health inventory imaginable.
I have been using Valant software for over a year now and it is has saved me a large amount of time with the awesome reporting features that come with the software.
I like that I learned how to navigate around certain functions and once I learned that I could apply that to all other aspects of running through the EMR. The clinical summary of the note is great.

Pros

Not enoughreviews yet

Cons

Customer service is severely lacking, especially their accounting department, who will never answer the phone or call you back if you need to dispute a charge.
Horrific customer service and dishonest leadership team.
From a provider perspective, trying to document has been a nightmare in the new platform too. This software isn't 2015 certified either which has resulted in problems with one of our payers.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features47
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Healthcare
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Video Conferencing
  • Total features24
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Healthcare
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • Multi-Provider Practice
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Video Conferencing

Integrations

  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • Total integrations10
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Euclid
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Valant EHR Suite logo

Valant EHR Suite

Behavioral Health and Psychiatry EHR almost perfect

Reviewed 3 years ago

Excellent. In the end, it did not fit my needs but these are good people who worked with me every step of the way!

Pros

Customer support is excellent. The trainer was also fantastic. This is geared towards mental health and they do an amazing job with every mental health inventory imaginable.

Cons

They are still fine tuning their scheduler and it just didn't wind up meeting my needs. I was unable to send out an e-mail blast to all of my patients at once.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Valant EHR Suite

There must be a better option

Reviewed 3 years ago

Tolerated but not recommended

Pros

Compared to EPIC, easier to navigate, but then, it's supposed to be designed for psychiatrists and mental health professionals.

Cons

Poor customer service, promises to update - eg the FireFox platform was current when Reagan was still president - unfulfilled, and the general visual formatting and intuitive use is underwhelming. The secure messaging systems lacks a search mechanism --- one needs to wade through pages and pages of past notes - and the search mechanism used to call up a specific patient or DSM V diagnosis is laughable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Valant EHR Suite

Unique

Reviewed 6 years ago

I found training "on-line" very difficult. I think I would have been much happier and gotten off to a better start had I trained in person at a near by clinic that uses Valant already. Very happy with the help available on line, however.

Pros

Mental health specific, many features, ease of using online help and great customer service/response time

Cons

Report options do not include what I need to create payroll for my therapists, our practice does not use any of the features except billing - which is unfortunate as I would have been happier to use the scheduler and some other features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

Perfect for a solo mental health practice

Reviewed 13 years ago

This is wonderful software for a mental health provider. The staff is very helpful and made implementation very easy.

Pros

This system is easy to use and has both documentation and billing features in one place. I have tried many different software and database programs. Valant is the only web based program which meets all of my practice needs. Excellent technical assistance at no additional cost.

Cons

This system works best for providers that only accept insurance and self-pay clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Valant is Very User Friendly! Great Mobile App

Reviewed 3 years ago
Pros

Well organized EMR. Clearly a mental health specific design. ePrescribing is easy and intuitive. Scheduling is simple and easy. Awesome Mobile App.

Cons

Would love to be able to check secure messages on my phone. Look forward to the soon updates that will work better with Macs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Valant EHR Suite logo

Valant EHR Suite

valant for therapy private practice

Reviewed 4 years ago
Pros

it's great to finally have a software that is geared toward mental health treatment rather than medical-focused record keeping and terminology!

Cons

Takes a little bit of time to learn like most software and is sometimes challenging to use when doing relational work (couples, family) with clients

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Valant EHR Suite logo

Valant EHR Suite

Very Nice Program

Reviewed 6 years ago

If you are looking for a very specific mental health EMR this is the one you should look at. The entire EMR is dedicated to mental health. One of the best features is the customer service department is located in the United States, there is no delay in getting help and communication are able to be done.

Pros

Ease of use Customer service Carry over information from one progress not to another All customer service is located in the United States.

Cons

I really can not think of one

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Valant EHR Suite

Easy to use

Reviewed 5 years ago

Definitely recommend

Pros

Easy to use and covers most of what I need to run my mental health practice. It’s easy to schedule and change appointments

Cons

I don’t like the billing payment tracking. It can be confusing for me and my clients. It breaks up lump sum payments and is confusing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Excellent Mental Health Software

Reviewed a year ago
Pros

I have been using Valant software for over a year now and it is has saved me a large amount of time with the awesome reporting features that come with the software. I originally created spreadsheets to get data to my clients. I now can enter the information in Valant and choose from several reports to get the needed information out to my clients.

Cons

There are few technical issues such when printing HCFA's if needed, Valant does not allow the system to fill the 6 lines on the HCFA it creates 1 line at a time causing to use several HCFA's for professional mental health billing.

Vendor response

We are delighted to hear that the reporting functionality is saving you so much time. Thanks for taking the time to write a review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Wonderful experience with Valant!

Reviewed 7 years ago
Pros

Easy to use, Mental Health orientated and complete. I like the fact that it's not geared to the medical community and tweeked to fit the mental health field. The vendor has been easy to work with, listens to recommendations and has made upgrades that are true improvements. We had a very smooth conversion from our old system to Valant. We were given a lot of support and training through the process. The ICD 10 conversion process has been a breeze.

Cons

Over the last 2 years, I think they have had a few growing pains. There have been a couple of times where they have new support staff that are not as knowledgeable as I would like but Valant is open to hearing about the problems we have had and work to correct the problem. There is always a way to get information from your Success Team leads if Support can't help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Highly recommend this EHR for behavioral health providers

Reviewed 3 years ago

Our experience with Valant has been excellent. The product meets all of our needs and we are able to make changes as needed over time. Their customer service is also outstanding.

Pros

Valant is incredibly easy and intuitive to use. It was designed for behavioral health care providers specifically, so all of the functionality is geared toward those who provide mental health care. The fact that Valant is a web-based EHR is also incredibly convenient as it can be accessed from anywhere with internet access. The options for customization also make this product a standout.

Cons

We needed some note templates to be changed from the standard options. However, this was solved with their customization tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Well suited my my solo practice and for expanding its use to other clinicians

Reviewed 2 years ago

I can not say strongly enough how helpful Valant has been in integrating each of the steps involved with consumer care- from registration, insurance, clinical scheduling and documentation to billing. I could not function effectively without it and do not know of another vendor that matches Valant.

Pros

In the past, as an executive director for a larger mental health center using other software, Valant is easy to use, intuitive in functionality and adaptable. I could not operate a practice without it. When I do need assistance, Valant staff have been consistently helpful and on target with their instructions.

Cons

The software is really a strong asset and have really no complaints. I do engage in a variety of non-clinical mental health services such as consultation, training, supervision that I find the software limiting. I also would say trying to document a non-clinical contact, though possible, is not quite as easy as I would like. That said, I would never leave Valant and have found easy ways around each of these issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite logo

Valant EHR Suite

Excellent Cloud Based Behavioral Health EHR

Reviewed 8 years ago

Valant is what our providers choose 9 out of 10 times after reviewing 3 to 4 EHRs. The reviews that are negative here are old. No software is perfect but a company started in 2005 that has grown to have over 70 employees dedicated to the difficult market that is behavioral health is quite impressive. This is a company that is devoted to behavioral health, has obtained over 11 million in funding...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite logo

Valant EHR Suite

Senior Citizen Can Use it Daily and Smile!

Reviewed 2 years ago

Excellent. Good value for the money. Easy access to everything our mental health practice needs to assure professional documentation and accountability. When we first began, a phone call was answered by the second ring. Now, it takes an extra step or two, but call backs DO happen without a second call within the same business day. We will remain a Valant customer!

Pros

Ease of use! Every thing I need to schedule, bill, check the providers documentation, reconcile patient accounts, is all in view. A click or two and it is done. I appreciate the Knowledge Base feature for information and Contact Support feature for prompt assistance. The Report tool has become a favorite for providing clear data to the providers/owners. Training modules are required for our new hires before they see me - provides basic process information that is easy for me to extend so new hires (providers) get with it quickly. But for my primary job, billing process is done daily with just a few clicks of the mouse!

Cons

Sometimes I feel like it has too much to offer a practice. I know it can do much more for our small practice than we know how to use effectively. The PHD among us struggles with the features in Mobile Notes - mostly because he has struggled to "change" his established process for documenting. Valant has allowed templates to be added that make his work for comfortable.

Vendor response

Thanks for sharing your experience, Nelda!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

I used them in the past and it was a never-ending nightmare.

Reviewed 5 years ago
Pros

No pros were added to this review

Cons

It wasn't geared to mental health. No I liked their user interface the least and inability to return to finish notes at a later time. No, I liked their attitude the least. That was it. I struggled to learn their system at first due to poor instructions and they said things like, "Maybe you should find something that is easier for you to use." I quit their service and then lost a lot of my notes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Valant EHR Suite

Horrific customer service and dishonest leadership team

Reviewed 2 years ago

Getting the demo scheduled was easy and the demo itself was very promising. Everything after that was beyond frustrating. They just drop off.

Pros

The software is easy to use. Super basic, but good for a behavioral health company.

Cons

Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails. Terribly unprofessional company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

We started our new office with the system.

Reviewed 14 years ago

We started our new office with the system. Our old charts that were brought with us were not scaned in but we have that option. Medical records from other facilities can be directly uploaded if you have an internet fax. As can labs. This is how we have handled it. Slightly more face time for medicine providers on the computer but much less paper! overall saves time/ $$$ and I love it

Pros

Never another lost chart again. what med were you on? what dose? middle of the night, on vacation, anywhere! LOVE IT! We have all but gone paperless. Even the repeat questionares I ask patients each visit i now have on "wipey boards" and i have a similar version in a 'macro' in Valant. Big time saver, big paper saver, less trees killed, happy doctor.

Cons

as a physician who does both Family Practice and Mental Health /Addiction Medicine it has been a little harder to adapt the program. I have had to add my medical Dx in the bottam of the notes or in the coments boxes of the scheduling. Valant has been very accomidating however in adding any Dx we need however and i have added my most common ones, chronic pain ist a biggie and not your typical Psych Dx! they have been wonderful and I am loving the system and adapting it for my FP patients who come to the office.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

Valant EMR's

Reviewed 13 years ago

I would definitely recommend this database to other Behavioral Health providers.

Pros

Easy to learn and satisfies our needs. Because it is web-based it can be accessed from anywhere, which is definitely a plus. The ability to have special office forms added as needed is nice. Customer support is wonderful.

Cons

Would like to see less steps or keystrokes to get to where I'm going sometimes. But this has been improving, slowly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Valant EHR Suite

Great! Wish HPI had check boxes

Reviewed 3 years ago

Overall Valant has helped with the flow of the clinic and its specificity to metal health.

Pros

Love the templates that flow into the note. Like the integrated billing functionality.

Cons

Disappointed there aren't check boxes within HPI, Chief Complaint and some other tabs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Valant EHR Suite

Promising Upstart

Reviewed 6 years ago

The folks from Valent came out and did a demo on site for us and were very knowledgeable about their system

Pros

True Cloud technology, and the ability to make instantaneous changes

Cons

we are a Behavioral Health agency with both inpatient and outpatient services and Valent doesn't have a working inpatient module yet. Slow startup time to get up and running

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Valant EHR Suite

Not Ready for Community Behavioral Health Centers

Reviewed 4 years ago
Pros

Interface is appealing and easily transfigurable based on assessment needs for PHQ9 results display.

Cons

Promised deadline of implementation keeps being extended due to complexity of onboarding a Community Behavioral Health Center. The results look promising except the implementation timeline needs to be more reasonable that 18 months.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Amazing Software System

Reviewed 6 years ago

Our Business was looking for a completely integrated system to provide the best treatment for our patients. We were given several suggestions from Software advice and one of the suggestions was VALANT. We researched several software systems and decided on Valant. Claims and eligibility are done with the clearinghouse that does all processes in real time, which will increase cash flow for the business....

Pros

Integrated system Patient Portal to send assessments prior to appointment Valant will allow you to set up the system for your particular practice. EMR templates designed specifically for behavioral health providers cost is reasonable compared to competitors real time claims and eligibility HIPPAA compliant messages sent to provider and patients

Cons

Clearinghouse is separate however it is top of the line and extremely efficient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

A+ for our mental health providers and our billing company

Reviewed 8 years ago

As the CEO of a mental health billing company we have been through the wars with EHR vendors. One experience with a vendor was horrifying. A fake demo with fake data to make the software look perfect and that was not how it actually worked. Billers spend the most time with support when it comes to an EHR. If we can't use it and our clients also complain there is a problem. Valant came to our rescue and have not only made our providers happy but our billers as well. Their support is professional, courteous, and they have a large staff to make sure our needs and our providers needs are well taken care of. The software is easy to use and our clinicians love it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valant EHR Suite

Easy to use

Reviewed 2 years ago

I have been using this system for a few years now, and for the money, it is a great buy and I have no regrets.

Pros

The Intake Assessment provided gives a clear overview of the needs of the client. Keeping track of the payments is a breeze. Progress notes are easy to use and treatment plan suggestions make this process easy. Informed Consent, Diagnosis page, Mental Status Exam and many other suggested or necessary documents are at your fingertips.

Cons

I always seem to find it hard to find the treatment plan after it is finished, when I want to go back to it. That could just be me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Valant EHR Suite

Billing excellent, clinical, poor

Reviewed 10 years ago

Very attractive format, and electronic billing is easily, quickly and accurately done with just a few keystrokes. The reports for submitted bills are excellent. TheElectronic prescribing is cumbersome and takes too long to switch into that sector and out of it. The clinical notes section I found incomplete unless you want to write your own notes each time, or set up your own boiler plate. It has reached a point where I am handwritng notes because the system as a whole is too slow and cumbersome, at least with a Mac. One can use an Ipad but that too is cumbersome to learn. I would not recommend this program.

Pros

I have used this EHR for about six months. I found their electronic billing the best I have experienced after using 4-5 EMR systems. It gets an A. Unfortunately the rest of the program gets a C.

Cons

Clinical notes aspect is poorly done, unless one desires to write their own boiler plate. E.G. It fails to cue you for important aspects for the Mental Status exam and essentially expects you to write your own boiler plate. It is incomplete in areas, and the customer support while very good in some ways, it is poor in others. For example they characterize both 90791 and 90792 as "psychiatric codes " and then describe 90791 is for "all practitioners" and lists 90792 as only for "prescribers" which is inaccurate and confusing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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AdvancedMD for Mental Health

Not as advertised

Reviewed 3 years ago

In the beginning, we were assigned a Representative who was very attentive, returned all calls and emails promptly. Once we were "Live", our Rep was "no longer with the company" and for months we could not get in contact with anyone to resolve all of our issues. So glad our contract is over.

Pros

The interface of the scheduling calendar

Cons

We originally chose this software because of all the features they offer. Although the features are physically there, 98% of the time they don't work. Our biggest issue has been appointment reminders. I can't even count how many "tickets" we filed for them to fix the issue. Needless to say, we just stopped trying to use the reminder system because we were wasting out time. As a result, 50% of patients per day were a "no show". For what this software cost each month is NOT worth it. They advertise how much it will increase revenue and it did the complete opposite. Onto of the PM features not working, the EHR and eRx have also been issues the entire time. We finally got tired of tryin to get things switched and have since switched over to a much better program for 1/4 the cost.