VBAGateway - 2026 Pricing, Features, Reviews & Alternatives

VBAGateway is a cloud-based benefits administration software, which helps healthcare organizations manage employees, members, providers, and agent operations via dedicated web portals. The members portal enables users to submit requests to edit contact information, address, and enrollment details, add family members, update coverage, view or print ID cards and communicate with HR or customer service agents via the built-in messaging system.

VBAGateway’s employer portal allows businesses to configure the interface, enrollments, and links, view and search claims information by type, payment or diagnosis, and check member details along with family census and history. The provider portal facilitates access to claims and eligibility data, enabling supervisors to authorize admissions and demographic updates, download explanation of benefits (EOB) documents, search patient records, and create PDF or Excel reports for reference.

VBAGateway’s agent portal enables users to search members by division, group, name, or other demographic details, check billed, paid, and unpaid claims, and track announcements posted by the administrator. Members can also use the self-service mobile application to handle a variety of processes like data sorting and filtering, downloading of ID cards, benefits monitoring, and more.