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Customer Satisfaction Software - Page 12

Last updated: April 2026

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306 software options

SimpleFeedback logo
(0)

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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PulseAhead logo
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In-product surveys without analytics bloat or MAU pricing

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Pulseahead is an in-product survey tool for collecting real-time user feedback inside web products. Launch NPS, CSAT, and product surveys with precise targeting, smart triggers, adaptive flows, and predictable pricing not based on MAUs.

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mySQM Customer Service QA logo
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FCR Insights Software

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Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Userwell logo
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User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Roundesk logo
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Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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LazyMonkey logo
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QR-based feedback management system

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Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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RapidNPS logo
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Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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RealSatisfied logo
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Turns client feedback into real estate success

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RealSatisfied is a testimonial collection platform designed specifically for real estate professionals. The system enables agents and brokerages to collect client feedback, manage their online reputation, and showcase success stories through customizable profile pages. RealSatisfied integrates with platforms like BrokerWOLF and Realtor.com, allowing users to syndicate testimonials across multiple channels.

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Expressyon logo
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A platform designed to get you data in real time

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The Expressyon platform is designed to get your data in realtime. You can collect results and monitor engagement on any device, with a simple glance at the graphical charts. Exports allow you to go into results in depth, while email reports collect those results without any effort.

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FoxMetrics logo
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Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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Plantt logo
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Customer Relationship Management with AI communication

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Plantt is a success intelligence platform that uses artificial intelligence to communicate with customers and manage relationships through automatic messaging. The system reaches customers through email, SMS, or direct message to understand customer behavior and analyze relationship strength. Additionally, Plantt integrates with slack that provides daily reminders as to which customers are in need of outreach.

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unitQ logo
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Understand your users in real time

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unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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Wyapy logo
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Feedback collection and analysis platform

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Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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Square Feedback logo
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Customer satisfaction and feedback management solution

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Square Feedback is a customer feedback software that enables businesses to have direct, private communication with customers. The system allows customers to provide feedback directly through their digital receipts, creating an open line of communication to resolve issues before they escalate.

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Jeeva logo
(0)

help leaders transform their companies into customer-centric

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Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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moveXM logo
(0)

Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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etrack1 logo
(0)

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Dynamics 365 Customer Voice logo
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Scalable digital comment management solution.

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Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.

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Testapic logo
(0)

User feedback collection solution

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Testapic is a software system that collects feedback from website users in order to offer companies insights into the expectations of Internet users and to improve the browsing experience. It can also be used by content producers, online merchants, and general designers of web tools or services.

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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CSAT.AI logo
(0)

A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Platform One logo
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The next generation of Experience Management.

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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TRACX logo
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SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Qemotion logo
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Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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