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Matrix Hotel Logo

Computer-assisted hotel maintenance and management tool

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Matrix Hotel - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: May 2022

Matrix Hotel overview

What is Matrix Hotel?

Matrix Hotel is an online-based hospitality software for hotel management, assisting hotel managers to run operations efficiently on a single platform. It offers preventive maintenance tools that enable businesses to optimize outputs and minimize costs. The preventive actions managed and organized by the software help ensure increased durability of hotel equipment and preserve the quality of assets. It supports hotels and accommodation specialists in facilitating rapid and efficient intervention on malfunctions.

Managers can use the software to define various KPIs such as cost of equipment, employee utilization rates, and repair costs. Matrix Hotel is highly customizable and enables administrators to personalize dashboards and templates to meet business-specific needs. The software also allows hotel managers to access and manipulate critical data for analysis across various platforms. Managers can then use the results to make informed decisions, promoting growth.

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Matrix Hotel’s user interface

Ease of use rating:

Matrix Hotel reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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Matrix Hotel's features

Activity dashboard
Alerts/Notifications
API
Availability management
Billing & invoicing
Billing rate management
Booking management
Calendar management
Channel analytics
Channel management
Contact management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Data import/export
Discount management
Drag & drop
Email templates
Employee management
Event calendar
Inventory management
Invoice management
Maintenance scheduling
Mobile access
Multi-Channel management
Multi-Location
Price/Margin management
Promotions management
Real-Time data
Reporting & statistics
Reservations management
Restriction management
Room booking
Room inventory
Search/Filter
Task management
Template management
Third-Party integrations
User management
Website integration

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Matrix Hotel integrations (1)

Top integrations

Matrix Hotel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base
24/7 (Live rep)

Training options

In Person
Live Online
Documentation
Videos
Webinars

Matrix Hotel FAQs

Q. Who are the typical users of Matrix Hotel?

Matrix Hotel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Matrix Hotel support?

Matrix Hotel supports the following languages:
French, Spanish, English


Q. Does Matrix Hotel support mobile devices?

Matrix Hotel supports the following devices:
Android, iPad, iPhone


Q. Does Matrix Hotel offer an API?

Yes, Matrix Hotel has an API available for use.


Q. What level of support does Matrix Hotel offer?

Matrix Hotel offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base, 24/7 (Live rep)

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