Checkr vs HiPeople

Zinc

Paycom

Zinc is an award-winning, all-in-one global background-checking tool offering 12 checks in 190 countries.

HiPeople

HiPeople automates reference checks during hiring processes to prevent the recruitment of unqualified candidates. The software utilizes a scientific AI approach to provide reliable, objective insights. It aims to encourage equality and improve workplace diversity through inclusion initiatives.

Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. 

Checkr is a modern background check platform that uses AI-driven automation, configurable workflows, and real-time insights to help companies hire faster. Run criminal checks, MVR, and verifications with built-in compliance and seamless ATS integrations.

Background Screening

Status Tracking

Employment Screening

Self Service Portal

Online Applications

Reporting & Statistics

Reference Checking

By industry, Checkr reviewers are most commonly professionals in religious institutions (16%). The most frequent use case for Checkr cited by reviewers is background check (65% of reviewers).

Users and use cases

Some users say Checkr offers flexible pricing and customizable features, making it cost-effective for their needs. Reviewers appreciate affordable packages, but some users report unclear pricing, hidden fees, and unexpected price increases that complicate budgeting.

Value for money

The Checkr integrations most frequently cited by reviewers are: Planning Center (a church management product rated 4.9 out of 5 for its integration with Checkr) and Paylocity (a payroll product, 4.2).

Integrations

Checkr is a background check program with key features that include background screening, a self-service portal, and more.

Checkr

Web-based

Basic+

Essential

Complete

HR Generalist

Checkr is a very user-friendly tool that can assist organizations in running background checks in compliance with federal, local and state laws.

VP of People Operations

Prior to this integration, we were using Checkr as a standalone background check system and occasionally the checks would cost more than anticipated.

I only utilize Checkr for background checks, so it's hard for me to speak to cons since I'm not utilizing every resource the platform offers.

Checkr seamlessly integrates with our HCM system, providing a quick, easy, and efficient onboarding process.

Director of HR

One thing I like least about Checkr is the lack of real-time updates or clearer communication when delays happen in the background check process.

Vice President of Human Resources

Must login into the 3rd party site to retrieve results and download report to upload into HRIS.

Engagement and Development Specialist

The platform is organized nicely, making it easy to retrieve candidate information and background check updates.

Director of Human Resources

We were able to customize packages which makes it easier for us to do our jobs.

Pastor

Background checks are a necessary part of what we do, since we have adults working with kids, and so having Checkr take care of all of that in a way that is quick and modern has been great!

The system is very user friendly and is a one stop shop for all related background checks including MVR and Social Security checks.

Sometimes the reviews can take longer than desired, but that's because of external factors, not Checkr.

Assistant HR Director

Checkr integrates easily into Paylocity which is very nice not having to switch between platforms.

It looks like they have added a 10 year look back period, but it would be nice to see more detail on the report.

Student Ministry Director

Checkr offers thorough background checks--reporting state and federal records.

HR Manager

They also have a great support system that you can ask questions, and they respond very quickly.

The platform is user-friendly, and the automation has helped streamline our background check process significantly.

Checkr makes background checks simple and efficient.

It is also very easy to order a background check and to customize a background check.

Owner

They have closed their support phone number and the chat / email support is slow and unhelpful.

Director of People

The convenience of the integration with our HRIS.

Independent contractor

The most inconvenient background checker; they have back office conversations and discriminate against people who are willing and have put in work.

People Operations Manager

Background checks have become mostly "set it and forget it", with any flags being easy to manage in the platform.

The integration with Paylocity was simple.

Guest Experience

Our experience is ongoing- we will continue to use Checkr for our background check needs in the future.

Chief Executive Officer

Satisfactory but when assistance is needed the only option is the chat which is very slow.

I believe it's the fastest and most user-friendly system and it comes at an affordable price.

It even reports things down to a traffic or parking violation.

This is another example of a software company that believes they can take all humans out of a process that requires human judgement and intervention.

owner

Also. When an invitation link has expired and a new new invitation link is sent to the candidate from Checkr website, that new link and its report results is not updated on Procare online.

Again, we love the integration piece - makes life easier.

Customer service has also been great to work with and always responds in a reasonable time.

Background checks are quick and they offer a variety of services.

Taking background way too long, my background usually takes 24-48 hours if that.

Abysmal customer service: If you are lucky enough to get someone on the phone (which is almost impossible)

With an increase in price last year, it is now as expensive as its competitors.

It appears on the surface to plug in with a lot of Google and other services.

Kids Director

The ease of process to send to volunteers, and speed in which we receive cleared check.

Recruiter

It seems easy enough to use with a lot of options.

it is obviously an overseas call center and not an account manager which is useless.

They just sent me a pricing pdf (which is different from what you see in your account when you are ordering your checks) that has small print saying that that there may be "additional fees."  

Director of Operations

It didn't have what we needed but they fixed it for us once we reached out to them.

It was easy for me to get in and use it with no previous experience.

It was easy to integrate with our payroll platform Gusto.

I paid for a premium tier background check tier that included employment an education verification services.

We will be using it with all of our employees.

Motor vehicle report came back pretty fast

PhD Candidate

Questions are responded to with autoreplies, or responses that ignore the question entirely.

Checkr integrates directly with our ChMS platform, Plans Center.

Background Check

Customer Support

Report Management

Ease of Use

Turnaround Time

Phone Support

Pricing

User Interface

Security and Access Control

Slow and unresponsive support

VP of People 

Can't speak with a person when speaking with customer service.

47% of reviewers feel negative about Checkr’s customer support. Some users report difficulty reaching support representatives, often encountering automated replies or long wait times for assistance. Reviewers indicate that unresolved issues and lack of clear communication cause frustration, especially when delays impact hiring timelines. They mention challenges with follow-up, limited access to knowledgeable staff, and a general sense that support is not customer-focused. Multiple users express dissatisfaction with the inability to speak directly to a person when urgent help is needed.

Seamless integration with HR systems

I like how Checkr integrates with Paylocity - creating less steps and automating the process.

Controller

It is integrated with Paylocity and works excellent with the onboarding process.  

96% of reviewers feel positive about Checkr’s integrations. Users indicate that the software connects smoothly with a wide range of HR platforms, applicant tracking systems, and payroll solutions, which helps automate background checks and reduces manual work. They say integrations with tools like Planning Center, BambooHR, Paylocity, and Gusto make it easier to manage hiring processes within their existing workflows. Some reviewers find that these integrations save time, minimize errors, and allow teams to track and complete checks without leaving their primary HR systems.

Streamlined and intuitive navigation

Systems Director

This product is easy to use, for both the user as well as the organization.

98% of reviewers feel positive about Checkr’s ease of use. Reviewers appreciate that the platform is straightforward and user-friendly, allowing them to navigate processes and access information quickly. They say onboarding is more efficient, tracking is simplified, and results are easy to interpret. Users mention that both administrators and end-users can operate the system with minimal training, and they value not having to switch between multiple systems. Some users highlight that the clear design and fast setup help them stay organized and reduce administrative effort in their daily workflow.

Small Business

Large Enterprises

Mid-size Business

Freelancers

Some users say Checkr offers flexible pricing with customizable feature selection, making it cost-effective for their needs. Reviewers appreciate the availability of multiple packages and the option to choose more affordable plans. Some users report that Checkr is reasonably priced compared to competitors and provides quick turnaround times, which they feel adds value. However, some reviewers find the pricing structure unclear, mentioning hidden fees and difficulty understanding cost breakdowns. Some users report unexpected price increases and say that additional fees make budgeting challenging. Some reviewers feel the overall cost can become high, especially with certain searches.

Kahoot!

Kahoot! is a gamification software designed to help corporate trainers and teachers create interactive presentations, training material, and learning games. Individuals can prepare for tests using flashcards, games, quizzes, and peer challenges, ensuring optimal engagement.

Exam.net

Exam.net is a simple, yet powerful online exam platform for digital assessments and secure exam proctoring. Exam.net has a rich set of built-in tools across math, science and language. We also offer multiple levels of security to meet the needs of different exam types.

Mercer Mettl Talent Assessments

Mercer | Mettl caters to all the businesses looking for talent acquisition, training and developing their employees

Hire better, faster by automating the reference check process. HiPeople insights help you to make informed hiring decisions.

Alerts/Notifications

Email/Online

Bulk Reference Request

Survey Library

Survey Builder

Reviews for HiPeople come from a wide variety of industries, including consumer services (6% of reviewers), information technology and services (6%), and marketing and advertising (5%). The most frequent use case for HiPeople cited by reviewers is assessment (86% of reviewers).

HiPeople is a reference check program with key features that include skills assessment, test and quiz creation, recruitment management, customizable questions, performance metrics, scoring, and more.

Test HiPeople today!

Physiotherapist

It included a wide range of question types, practical, theoretical, and scenario-based, which allowed me to showcase my skills in a structured and engaging way.

It helped streamline decision-making and gave us more confidence in our hiring choices. While there’s room for improvement in terms of customization and personal touch, HiPeople adds real value, especially for fast-paced teams looking to hire efficiently and fairly.

Customer Experience Manager

The platform delivers a world-class assessment process, informative emails, excellent accessibility, and impressive speed, all wrapped in an interface that’s simple and intuitive.

Administrative Assistant

I love how HiPeople streamlines the hiring process with automated reference checks, making it faster and more reliable for both employers and candidates.

HR DATA

The platform provides structured, quantifiable feedback on candidates, which helps reduce bias and enables better hiring decisions.

Fronentd developer

My general opinion using HIPeople platform was good, the UI is clean and modern, and UX is also very good, maybe an item to improve could be the timer, when the time is about to finish could be great to highlight that, maybe using a red color or scale the timer in order to notice the time.

Woodmaker

It saves time, helps make better hiring decisions, and integrates well with other recruitment tools, which makes it really practical and efficient for any hiring team.

Trainee

I focused on highlighting the key elements that contribute to a positive website experience, such as ease of navigation, efficient checkout, and excellent customer service.

Data entry

Its intuitive design and integration capabilities made adoption smooth for the team. While there’s room for more customization, the benefits in efficiency and data quality have been clear.

Executive Assistant

The only area I see for improvement is adding a bit more guidance upfront, like sample questions or time estimates, to help candidates prepare and manage their focus better during the process.

applicant

ther assesment Provided a clean interface and had a  progress bar that is helpful, also it auto enables the full screen so you dont have distractions

Audio Video Editor

The only thing i spotted is when I tried to choose a device for my camera and mic, I cannot select anything, maybe with the options visible I could get a better sound and image.

The biggest drawback I experienced was some duplication of questions throughout the process, as I found myself repeatedly entering similar details. Although this did not significantly disrupt the use of the tool, reducing such repetitive steps would help make it even more user-friendly, particularly for busy professionals.

IT Support

I was able to complete the test without any problems and I was able to do it in two days since my camera stopped working. When I resumed the test the next day all my progress was saved and that is very useful.

Office Administrative Assistant

What really atood out to me about HiPeople is how its using smart, data-driven tools to help companies make more informed and fairer hiring decisions.

They recruit for position that are primarily Remoted

what i like most about hi people is how they give constructive review, responds and data driven insights that help employers make informed decisions

Director

The video part of the assessment, if you say i have 90 seconds or less to answer a question, then the time on the video should also be 90 seconds i felt going over 90 seconds but the recording also continued.

Graphic Designer

What I like most about it is how it simplifies candidate assessments with tools like customizable questionnaires, feedback analysis, and a more structured approach to making hiring decisions.

Employee

The platform is intuitive, efficient, and significantly streamlines the hiring process, especially with its automated reference checks and data-driven insights.

Software Developer

I believe it can greatly assist in solving many issues related to remote exams and tests, as well as evaluating a large number of individuals without the need for their physical presence at the site.

The user interface is clean and modern, and the automated reference collection saves a lot of time while still providing detailed insights.

Metrosure insurance broker

Its ability to streamline and aoutomate the recruitment process particularly reference checks providing a user friendly interface that allows for quick and efficient candidate evaluation with data driven insight to make informed hiring Decisions all while minimizing bias and promoting falrness in the selection process

Candidate

It included preferences and character questions as well as scenarios for operations, HR and general management situational questions.

Operations Manager

Users appreciate Hi People’s intuitive interface, automated reference checks, and seamless integrations, making hiring more efficient and streamlined.

AV tech

With its user-friendly interface, AI-powered assessments, and streamlined questioning process, HiPeople empowers recruiters to make informed decisions.

The platform is well-organized and provides a clear structure for assessments. While there were minor challenges with some instructions, the process helped me reflect on my skills and approach.

I found that some aspects of the assessment lacked clarity, particularly around certain question formats or instructions, which made it a bit challenging to fully demonstrate my abilities.

The platform is user-friendly, provides valuable data-driven insights, and allows for customizable workflows, making it easy to tailor to specific hiring needs. Plus, the improved candidate experience is a great bonus!

HR MANAGEMENT and IT CONSULTANT

The platform's emphasis on fairness and reducing bias in the recruitment process is particularly commendable, as it aligns with my values of promoting equity and inclusivity in the workplace.

Customer Service Expert

I love HiPeople for its ability to automate and enhance various aspects of the recruitment process, offering valuable insights and improving efficiency.

Administrator

The customization options for reference questions are somewhat limited, and smaller teams might find the pricing high without frequent hiring needs.

business lead

What I liked most about HiPeople is its ability to simplify and streamline candidate assessments, making hiring decisions more data-driven and efficient.

Human Resources

The platform made it easy to showcase my skills and background in a structured way, and I appreciated how it focused not just on qualifications but also on personality and cultural fit.

Student

The platform saves significant time in the hiring process, automating much of the reference checking while still providing deep insights.

QA Manager

The platform stands out by helping companies gain deeper insights into candidates through structured, science-backed reference checks.

Checkr vs HiPeople Comparison (2026)

Checkr

HiPeople

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives