Connecteam vs SurveyHero

Clockify

Rippling

Jibble

Clockify is a time tracking app that helps teams track work hours across projects. Managers can measure employee productivity, track the progress of every project and do all necessary reporting and administration work in one place.

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

Human Resource Manager

It's extremely user friendly on the admin side as well as the team member side, and the Connecteam customer service is incredibly responsive to any questions or suggestions.

Multimedia

The customer support provided by Connecteam was exceptional. Whenever I had questions or concerns, their support team responded promptly with helpful solutions.

Help your employees grow with an easy-to-build onboarding experience. Let them learn at their own convenience and quiz them at yours.

360 Degree Feedback

Absence Management

Access Controls/Permissions

Accounting

Accounting Integration

Action Management

Activity Dashboard

Activity/News Feed

Activity Tracking

Add & Edit Photos

Address Book

Ad hoc Reporting

AI Copilot

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assessment Management

Asset Tracking

Assignment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Audio/Video Messaging

Audit Management

Audit Trail

Automated Scheduling

Automatic Time Capture

Availability Management

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Bite-Sized Learning

Blended Learning

Blogs

Brainstorming

Break Management

Built-in Course Authoring

Built-in LMS

Business Process Automation

Calendar Management

Calendar Sync

Candidate Management

Candidate Profiles

Candidate Sourcing

Candidate Tracking

Capacity Planning

Care Plan Management

Catalog Management

Categorization/Grouping

Certification & Licensing

Charting

Chat/Messaging

Checklists

Claims Management

Class Scheduling

Clock In/Out

Collaboration Tools

Commenting/Notes

Comment Library

Commercial Inspections

Communication Management

Compliance Management

Compliance Tracking

Conditional Logic

Configurable Workflow

Configuration Management

Contact Database

Contact Management

Content Library

Content Management

Content Sharing

Convert to PDF

Corporate/Business

Course Authoring

Course Library

Course Management

Course Publishing

Course Tracking

Customer Database

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Capture and Transfer

Data Import/Export

Data Synchronization

Deadline Management

Reviews for Connecteam come from a wide variety of industries, including construction (12% of reviewers), hospital & health care (6%), and health, wellness and fitness (6%). The most frequent use case for Connecteam cited by reviewers is time clock (57% of reviewers).

Users and use cases

Reviewers appreciate Connecteam’s flexible pricing and the free version for small teams, which they say helps assess value. However, some users report confusing pricing, forced upgrades, and escalating costs as teams grow.

Value for money

Connecteam is a time clock tool with key features that include clock in/out, employee time tracking, mobile access, timesheet management, employee scheduling, and more.

Open Source

Connecteam

Web-based

Android

iPhone

iPad

Windows

Homebase

When I Work

QuickBooks Time

Jobber

Google Workspace

Paychex Flex

Buddy Punch

Slack

ADP Workforce Now

Trello

Deputy

Employment Hero

Workvivo

TimeClock Plus

Procore

Basic

Advanced

Expert

Enterprise

Frequent lag and slowdowns

Consulting and Field Strategies

There are a few issues with connecteams like the latency to live GPS and how it can bog down a computer easily (especially on Chrome browser), and sometimes it fails to "clock in" despite seeing them do it with my own eyes.

Operations Supervisor

The biggest cons are that Connecteam is slow to load regularly and has frequent points where it cannot be accessed (at one point it was down for many staff members for more than 12 hours). If Connecteam can fix this issue, I would consider it hands-down the industry leader.

81% of reviewers feel negative about Performance and Speed. Users report frequent lag, slow loading times, and occasional crashes on both mobile and desktop versions. They say delays in notifications, syncing, and data entry disrupt workflows, especially during busy periods. Reviewers mention that large teams or high data volumes can exacerbate these issues, leading to frustration when accessing forms, schedules, or time tracking. Many find that slow performance impacts their ability to communicate quickly and manage daily operations efficiently, sometimes requiring repeated refreshes or app restarts to resolve glitches.

Recurring technical glitches

Controller

We have run into a few bugs where we have lost data that was relevant to our time-keeping methods.

Marketing and Photography

We've had a couple of issues with the website crashing when trying to input a new user into the system.

46% of reviewers feel negative about Bugs and Issues. Users report recurring bugs such as app crashes, login problems, and data loss. They say glitches affect features like time tracking, scheduling, and GPS, sometimes requiring manual fixes or app restarts. Reviewers mention that troubleshooting can be time-consuming, and support responses don’t always resolve the underlying problems. Many find that unexpected errors disrupt daily operations, causing frustration and reducing trust in the platform’s reliability. Some users note that ongoing bugs make it harder to fully adopt or recommend the system.

Inconsistent notifications delivery

Office Manager

I do wish the notifications could be better customized so we can use it for our messaging forum among my employees. When we try to use the chat feature, it doesn't notify well enough when the others have the app closed. If it had a louder ping notification or allow us to change the tone so it was more recognizable.

Head Bartender

App notifacations go a little over board with recieving notifactions that don't concern me but then sometimes the notifacations for message will not work and I will either recieve no notifaction or it will come 2 hours after the message was sent.

64% of reviewers feel negative about Notifications and Messaging. Users say notification delivery is unreliable, with messages and alerts sometimes delayed, missed, or excessive. They report that important updates can be overlooked if notifications are muted or not customizable, leading to missed communications. Reviewers find it difficult to confirm message receipt or track who has seen critical posts. Many mention notification fatigue from too many alerts, while others struggle with not being able to fine-tune notification settings for relevance. These inconsistencies hinder timely responses and effective team coordination.

Cumbersome admin controls

Retail Manager

The protocol to not be able to change owner means I have to cancel current account and recreate a new one and my older team members have to learn to reload under whatever new account I set up and that will create confusion.

Co-Owner

The layers of complexity of settings within settings and admin rights to this or that is hard to sort out and set.  

37% of reviewers feel negative about Admin and User Access. Users report that managing permissions, switching between admin and user views, and configuring access rights is confusing and inefficient. They say only account owners can make certain changes, which slows down daily management. Reviewers find it difficult to archive users, adjust roles, or access needed features on mobile. Many mention that complex settings and limited flexibility create unnecessary hurdles for both administrators and regular users, making onboarding and ongoing management more challenging than expected.

Complex and costly pricing

Operations

I see this tool getting quite expensive once you pass the free version as each of their plans are then charged individually and some of the features you enjoy in the free plan would require the expensive plans even if your team is only 11 people.

owner

It deliberately leaves key features out of the first level of membership, in spite of it being very expensive.   And it's difficult to tell ahead of time because the free trial membership includes them, so then you pay 500 bucks or so and discover you suddenly don't have access to those key features that you needed.  

44% of reviewers feel negative about Pricing. Users think Connecteam’s pricing structure is confusing and expensive, especially as teams grow or require additional features. They report frustration with tiered plans, hidden costs, and having to pay for modules or upgrades to access basic functions. Reviewers say the transition from free to paid plans can be unclear, with essential features sometimes locked behind higher tiers. Many mention that per-user pricing and fluctuating workforce sizes make budgeting difficult, and some feel forced to pay for features they don’t need just to unlock one they do.

Streamlined staff oversight

Purchasing Agent

We love the ability to keep our staff connected to each other and to be able to share important company and community updates in a place where all can see it- as we have work from home and in person staff.

Library Director

We use Connecteam with a relatively small staff (11 people) but it has saved so much time allowing shift changes to be handled efficiently and providing a central location for staff communciations.

94% of reviewers feel positive about Staff Management. Users say Connecteam simplifies staff oversight by centralizing communication, scheduling, and document sharing. They appreciate instant updates, clear staff directories, and the ability to track engagement and performance. Reviewers find it easy to onboard, train, and manage both remote and in-person staff, regardless of team size or age range. They highlight features like messaging, shift management, and recognition tools as crucial for keeping everyone informed and motivated. Many users note that consolidating multiple staff management functions into one platform saves time and reduces administrative complexity.

Comprehensive time & location tracking

The GPS tracking adds an extra layer of accountability by showing real-time employee locations during shifts, which is particularly useful for managers overseeing distributed teams.

General contractor

I like that it's a one stop shop,  you can keep track of everyone's hours,  you can keep track of all the work that needs to be done,  you can keep track of where your employees are,  it's great for communication amongst your team.

91% of reviewers feel positive about Time and Location Tracking. Reviewers say Connecteam’s time clock, GPS tracking, and scheduling features provide accurate oversight of employee hours and locations. They appreciate real-time visibility for remote and field teams, which improves accountability and reduces manual errors. Users highlight the ease of clocking in/out, tracking PTO, and managing shifts directly from the app. They find the ability to monitor multiple sites, approve time-off requests, and generate reports valuable for payroll and compliance. Many note that these features save time, enhance transparency, and support efficient workforce management.

Centralized communication hub

Director

It allows quick, direct communication between team members and managers, making it easier to clarify details, share updates, and resolve questions in real time.

General Manager

Completely revolutionized communication and morale at work.   If your business is running employee communications through email this is a significant and intuitive solution to centralizing staff communication as well as separating it from outside communication.

96% of reviewers feel positive about Team Communication. Users think Connecteam streamlines internal communication by centralizing chats, announcements, and updates in one platform. They appreciate being able to quickly create groups, send targeted messages, and share documents, which keeps everyone informed and aligned. Reviewers say the mobile app allows for real-time updates and engagement, reducing miscommunication and increasing productivity. They find features like read receipts, scheduled messages, and integrated task tracking valuable for maintaining accountability. Many users highlight that having a dedicated business communication space separates work from personal channels, reinforcing professionalism and organization.

Unified team collaboration tools

Business and Customer Support

What I like most about Connecteam is how the sections are all set out and then how they connect with each other as a whole. As I worked with a cleaning company and team, we needed to create jobs, add new team members and book cleanings on a regular basis, which all flowed easy.

Office Coordinator

The mobile app is a game-changer for keeping our remote and field teams aligned in real time. Plus, the customer support is fast and genuinely helpful.

94% of reviewers feel positive about Team Collaboration. Reviewers appreciate Connecteam’s ability to bring teams together with customizable forms, checklists, and workflows. They say the platform helps unify remote and field teams, allowing real-time updates, shift coordination, and easy access to shared resources. Users find departmental grouping and project-based organization helpful for managing multiple teams or locations. They value the mobile-first design for on-the-go collaboration and note that built-in training and feedback tools keep everyone aligned with company goals. Many mention that consolidating management tools into one app saves time and reduces manual follow-up.

Intuitive user experience

User-Friendly Interface: The app's layout is clean and intuitive, allowing for easy navigation and quick access to essential features.

Manager

is the ease of use for certain, the app is straight forward, gives lots of tips and help on how to use certain aspects and has a friendly UI.

91% of reviewers feel positive about Ease of Use. Users think Connecteam offers a clean, intuitive interface that makes navigation and daily operations straightforward. They report that both the app and web versions are easy to learn, with clear labeling and helpful tutorials. Reviewers appreciate how quickly new team members adapt, regardless of technical background. They say setup is simple, and managing tasks, schedules, and communications requires minimal training. Many users mention that having everything in one place reduces confusion and streamlines workflows, making it easier to manage multiple projects and staff efficiently.

Surgical Coordinator

Connecteam has made a major difference in how quickly I can track time and process payroll, stay in touch with my team, manage projects and ensure everything that needs to get done, is getting done.

Connecteam vs SurveyHero Comparison (2026)

Connecteam vs SurveyHero Comparison (2026)

Connecteam

SurveyHero

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives