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Connecteam

Enhance employee management with the only all-in-one app

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Connecteam Pricing, Features, Reviews and Alternatives

Connecteam product overview

Price starts from

$

39

/momonth
Flat Rate

What is Connecteam?

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time.

Key benefits of using Connecteam

  • Enhance internal communication with robust engagement and communication features like surveys, chat, live polls, and more


  • Leading GPS empowered time clock to enhance payroll, timesheet management and more


  • Save time planning, managing and oversee execution of your schedule with templates, in-shift tasks, status updates, a messaging board and more


  • Avoid the back and forth hassle by switching to a mobile task management solution


  • Go paperless and automate daily procedures with Connecteam’s mobile-first checklist and forms platform


  • Build a fully customizable app to manage employee onboarding and training, share course resources, document libraries, safety manuals, create quizzes, policy guides and more
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Live Online
    Documentation
    Webinars

    Connecteam pricing information

    Value for money

    4.8

    /5

    132

    Price starts from

    $

    39

    /momonth
    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Connecteam features

    Functionality

    4.6

    /5

    132
    Total Features219 50 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Third Party Integrations
    Employee Database
    Customizable Reports

    Functionality contenders

    Connecteam users reviews

    Overall rating

    4.8

    /5

    132

    Positive reviews

    98%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.58/10
    Rating distribution

    5

    4

    3

    2

    1

    104

    25

    2

    1

    0

    Pros
    They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

    JA

    Jose A.

    The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

    YZ

    Yo-Zon E.

    The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app.

    DV

    Dean V.

    Cons
    My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.

    BC

    Bonnie C.

    Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

    DV

    Dean V.

    The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so.

    GS

    Gerard S.

    Overall rating contenders

    Overall Rating

    Looks professional, easy to use, and great value for the cost.

    Reviewed a year ago

    Transcript

    Kristina: Hi. My name is Kristina and I work for a small handyman company. I am a remote office manager....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Most Valuable APP for SMB Ever

    Reviewed 2 years ago

    Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

    Pros

    - Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually...

    Cons

    - At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

    Vendor response

    Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Small Business

    Reviewed 8 months ago

    The support has been amazing. I had a live one on one with a rep that went over features that were applicable to MY business, not just a general introduction that wasn't pertinent.

    Pros

    I liked that it was able to support us as a small business, and not only for large businesses. We use the scheduling aspect, lists, tasks, and updates.

    Cons

    There are some features in the advanced pricing tier that I would like but am not able to access.

    Vendor response

    Thanks for the awesome feedback Rina! Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :) We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business. Thanks again for being awesome!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Experiences!

    Reviewed 2 months ago

    First of all we have been wowed with the responsive customer service from Reps who all have an expertise. We have found everyone we have worked with or asked questions of to be very knowledgeable.

    Pros

    Love the interface and its very user friendly

    Cons

    At this time I really can't think of anything.

    Vendor response

    Thank you so much for the amazing review, Lori! All customer-facing employees in Connecteam are no less than real Product Experts! We spend a lot of time and resources on making sure that each and every one of us knows the product, the common use-cases, the main industries our customers are from, and more! We believe that's the only way to provide our customers with an excellent product and top-notch customer service :) Receiving this acknowledgment from you is a big deal for us, so thank you! Feel free to reach out to us at any time if you have any feedback or suggestions for us :) Thanks!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    can't complain for a free product and it works for what we need it to

    Reviewed 4 years ago

    ability to communicate the schedule and time off requests effectively

    Pros

    Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

    Cons

    doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

    Vendor response

    Hi Tamara, Thanks for leaving a review! Glad to hear you liked Connecteam despite it missing a few things you were looking for. Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles. We'll also be introducing a mobile manager app in the very near future.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ConnectTeam helped us transition from a handful of productivity apps to ONE.

    Reviewed 3 months ago

    We are very satisfied with the app, as well as the service! Thank you for helping us work through the initial transition and we appreciate your team's attention to detail. Our staff have adapted to using the app with incredible ease and we are looking forward to using this as a tool moving forward.

    Pros

    The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

    Cons

    Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

    Vendor response

    Sarah, you're amazing :) Thank you so much for taking the time to write such a detailed review, and share with others about your positive Connecteam experience. At Connecteam, we do nothing else but building a product that helps companies manage their remote teams easily and efficiently, so as always, you can expect improvements coming out on a regular basis :) It's really great that you were able to combine so many other softwares into one and become more productive as a company. Thanks again, and please make sure to reach out to our team for more feedback and things you'd like to see in Connecteam :)

    Connecteam FAQs and common questions

    Connecteam has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Free, Open Source, Subscription
    Free Trial: Available | (No Credit Card required)


    Connecteam has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Connecteam supports the following languages:
    Danish, Arabic, German, Spanish, Portuguese, Italian, French, English, Dutch, Chinese (Simplified), Greek, Russian, Swedish


    Connecteam supports the following devices:
    Android, iPhone


    Yes, Connecteam has an API available for use.


    Connecteam integrates with the following applications:
    QuickBooks Payroll, Google Calendar


    Connecteam offers the following support options:
    Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

    Related categories