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Connecteam
5
3.6K
4
1.3K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
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Connecteam - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Connecteam overview

Based on 5296 verified user reviews
What is Connecteam?
Connecteam is a time clock solution offering key features such as clock in/out, mobile access, employee time tracking, timesheet management, attendance tracking, and employee scheduling, among others.
Who uses Connecteam?
Reviews for Connecteam come from a wide variety of industries, including construction (13% of reviewers), hospital & health care (6%), and health, wellness and fitness (6%). The most frequent use case for Connecteam cited by reviewers is time clock (53% of reviewers).
What do users say about Connecteam pricing?
Reviewers appreciate the free plan for small teams and the ability to customize paid plans, which they say suits seasonal businesses. However, some users report confusing pricing, unexpected costs, and significant price increases as teams grow.
Starting price
per month
Pros & Cons
Scheduling
Time and Location Tracking
Team Communication
Frequent lag and slowdowns
Recurring bugs and glitches
Inconsistent notifications experience
Connecteam’s user interface
Connecteam review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Connecteam?
Reviewers feel Connecteam streamlines scheduling, time tracking, and team communication, helping them manage daily operations and employee workflows efficiently in one platform. They find it useful for coordinating remote and field teams, tracking hours and locations, and digitizing forms and reporting, which reduces manual processes and keeps everyone aligned. They appreciate the customizable features and reliable mobile access for real-time updates and task management.
Users report that Connecteam’s interface is generally intuitive, though some find navigation challenging at first or when using advanced functions. They mention flexible employee management, helpful customer support, and value for small teams, but note pricing can be confusing and some features require paid upgrades.
Select to learn more
Who uses Connecteam?
Based on 5,296 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Connecteam's key features
GetApp's analysis of 86 verified user reviews collected between July 2021 and September 2024 identifies Connecteam's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Connecteam's Online Time Clock for its ease of use and efficiency in tracking hours and payroll. They find it valuable for clocking in/out from mobile devices, managing timesheets, and adding geofence regions for accurate recordings. Users report the ability to allocate time to specific projects and correct mistakes easily. However, some mention the need for more customizable notifications and a PTO option. Integration with GPS coordinates and the mobile app enhances its functionality. Of the 40 Connecteam users who gave detailed accounts of their use of Online Time Clock, 100% rated this feature as important or highly important.
Users report that Connecteam's Employee Scheduling is highly effective for creating and managing complex schedules. They appreciate the ability to set up shift templates, replicate schedules, and include detailed notes and address locations. Reviewers highlight the ease of use, real-time updates, and the capability to handle various shifts and job roles. However, some users wish for more advanced editing options on the mobile app. The drag-and-drop functionality and employee notifications are particularly praised. Of the 38 Connecteam users who gave detailed accounts of their use of Employee Scheduling, 97% rated this feature as important or highly important.
Reviewers indicate that Connecteam's Mobile Access is essential for remote and field-based employees. They find it convenient for clocking in/out, accessing schedules, and communicating with the team. Users appreciate the flexibility and productivity it offers, although some note that the mobile app lacks certain capabilities available on the desktop version. The ability to export time directly to payroll services like Gusto and the seamless transition between desktop and mobile are also highlighted. Of the 29 Connecteam users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.
Users report that Connecteam's Timesheet Management significantly reduces payroll processing time and enhances accuracy. They appreciate the ability to export timesheets, modify entries, and track hours worked. Reviewers find it easy to calculate payroll, manage clock-ins/outs, and make adjustments. The capability's efficiency in handling overtime and leave periods is noted, although some users mention issues with syncing to payment software and the absence of a PTO option. Overall, it saves administrative hours and simplifies payroll tasks. Of the 32 Connecteam users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.
All Connecteam features
Features rating:
Connecteam alternatives
Connecteam pricing
Pricing plans
Pricing details:
User opinions about Connecteam price and value
Value for money rating:
To see what individual users think of Connecteam's price and value, check out the review snippets below.
Christina K.
Manager
Dhruval P.
Accounting Operations Analyst
Connecteam integrations (12)
Integrations rated by users
We looked at 5,296 user reviews to identify which products are mentioned as Connecteam integrations and how users feel about them.
Integration rating: 4.1 (143)
“All payroll is done between the 2 apps.”
Jennifer H.
Home stager
Integration rating: 4.4 (87)
“Ease of payroll, fast and accurate”
“We use it to pay the employees”
andrew m.
Owner Operator
Integration rating: 4.2 (67)
Integration rating: 4.4 (56)
“I use the calendar sync options”
“It automates our day by sending meeting reminders and updating user statuses automatically, which prevents people from interrupting during deep work.”

Nichole D.
Owner
Integration rating: 4.0 (39)
Integration rating: 4.4 (24)
“Currently not using for billing. It double-bills our clients”
Katherine R.
Operations Manager-Accounting Assitant
Connecteam customer support
What do users say about Connecteam customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Connecteam customer support.
Widely noted by reviewers, Connecteam's customer support is highly responsive, friendly, and quick to resolve issues.
A large number of users appreciate the multiple support channels, including live chat, calls, and educational resources.
Frequently reported by users, the support team provides helpful guidance, personalized assistance, and effective troubleshooting.
A significant portion of users highlight proactive follow-up and ongoing support even after initial setup or implementation.
Support options
Training options
To see what individual users say about Connecteam's customer support, check out the review snippets below.
“However, the customer support team assisted immediately, guiding me and clarifying all the tools I actually needed to utilize for what worked best for my company.”
Abby R.
Program Director
“What I appreciate most is the phenomenal customer service that I have gotten from the team. If ever there is a question or you need support, they are there to help and will do all they can to get you the answer you need or connect you with someone who can.”
Adeela W.
Director
Connecteam FAQs
Connecteam has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What is Connecteam used for?
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
Q. Does Connecteam support mobile devices?
Connecteam supports the following devices:
Android, iPhone, iPad
Q. What level of support does Connecteam offer?
Connecteam offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
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