Connecteam Pricing, Features, Reviews & Comparison of Alternatives

Connecteam

Bring Accuracy to Timesheets and invoices for Free

4.72/5 (101 reviews)

Connecteam overview

What is Connecteam?

Over 6,000 companies worldwide use Connecteam's time tracking app to bring accuracy to their timesheets and run their business on Connecteam.

With Connecteam you get everything you've come to expect from a time tracking app. You get GPS location to help you confirm that your employees are clocking in from where they're supposed to be.

You get, job costing and time tracking by client or project for easy and accurate invoicing.

You get, digital timesheets that auto-sync with the mobile time clock. This means your timesheets are updating in real time, always accurate, and quick to adjust. Not to mention, they come loaded with the data you need to run an effective business like overtime hours, project names, locations, and shift attachments to account for everything else like tools used and mileage logged.

Finally, what sets Connecteam ahead of the time tracking pack is that we know the pains of running payroll. That's why Connecteam is a timesheet collaboration app. You can run your timesheets to payroll with the complete confidence that they are accurate and on time because Connecteam also lets your managers and accountants communicate and run tasks around payroll and timesheets with ease and from a single place.
connecteam.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English, Arabic, Danish, Dutch, French and 4 other languages, German, Italian, Portuguese, Spanish
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Connecteam user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.7
  4.9
Scott Watkins

Most Valuable APP for SMB Ever

Used daily for free trial
Reviewed 2020-02-10
Review Source: Capterra

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros
- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons
- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Response from ConnecTeam


Hi Scott!
Thank you so much for taking the time to write this amazing review!

Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.

Make sure to reach out to us for further assistance if needed :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany Bryce

Fantastic app and customer service team

Used daily for less than 6 months
Reviewed 2020-11-03
Review Source: Capterra

We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.). After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.

Pros
- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations) - The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress - The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting - The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver - The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still - Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

Cons
Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved: - Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful. - The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly - It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets) - At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

Response from ConnecTeam


WOW Brittany!

Thank you so much for taking the time to write such a detailed review of Connecteam!

Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :)

You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases!

Thanks again for the feedback and product suggestions, you're awesome!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tamara Chhay

can't complain for a free product and it works for what we need it to

Used weekly for 6-12 months
Reviewed 2018-02-14
Review Source: Capterra

ability to communicate the schedule and time off requests effectively

Pros
Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons
doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam


Hi Tamara,
Thanks for leaving a review!

Glad to hear you liked Connecteam despite it missing a few things you were looking for.

Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles.

We'll also be introducing a mobile manager app in the very near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Don Cox

Save time and money with Connecteam

Used daily for 6-12 months
Reviewed 2020-07-26
Review Source: Capterra

During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.

Pros
I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Cons
To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Response from ConnecTeam


WOW Don! Thank you so much for taking the time to write this amazing review!

We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it!

Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed!

Thanks again for being so awesome :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cora Bennett

Amazingly flexible platform that is super affordable!

Used daily for 1-2 years
Reviewed 2020-10-08
Review Source: Capterra

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.

Pros
What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

Cons
It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Response from ConnecTeam


Thanks for the amazing review Cora!

We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities.

By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Connecteam pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
View Pricing Plans

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

Connecteam features

API
Activity Dashboard
Customizable Branding
Employee Onboarding

Activity Tracking (279 other apps)
Applicant Tracking (327 other apps)
Automatic Notifications (405 other apps)
Customizable Reporting (310 other apps)
Data Import/Export (312 other apps)
Employee Database (309 other apps)
Employee Management (361 other apps)
Employee Portal (263 other apps)
Employee Self Service (256 other apps)
Performance Management (251 other apps)
Real Time Reporting (274 other apps)
Recruitment Management (285 other apps)
Reminders (271 other apps)
Reporting & Statistics (493 other apps)
Self Service Portal (357 other apps)
Third Party Integration (382 other apps)

Additional information for Connecteam

Key features of Connecteam

  • Collaboration
  • Time and Attendance
  • Time Tracking
  • Workflow Management
  • Task Management
  • Communications
  • Chat
  • Training Development
  • Document Sharing
  • Application distribution
  • Apply custom branding
  • Customizable application templates
  • Intuitive creation tools
  • Built-in messaging
  • Android & iOS apps
  • Safety procedures
  • Dashboard-based online admin
  • Push notifications & SMS
  • Punch clock time logging
  • Employee performance insights
  • Geo-location tracking
  • Capture employee feedback
View All Features

Benefits

Every feature you need to run an accurate timesheet

Additional features that makes time and attendance a breeze like workflows and a built in chat

Communicate effectively with employees operating outside the office with a range of messaging, chat, push notifications and feedback features

Manage shifts, implement workflows and track employee activities with geo-location support, inventory cataloguing and punch clocks.

Build fully customizable apps to assist with employee onboarding and training, sharing course resources, document libraries, safety manuals and policy guides.