Paycom vs RUN Powered by ADP Comparison

It's a pleasure to use the job application form and module. Having the ability to see who has applied and when, as well as immediately clicking on their CV and cover letter, is a huge convenience for me as a hiring manager. Easy and time-saving: this makes the procedure very straightforward. Time card administration is also fairly straightforward.

ADP, for example, offers a variety of discounts and "coupons" in conjunction with their service. I can save money on hotels, vehicle rentals, and dining out by taking advantage of various discounts and advantages.

Thank you for the 5-star review! We're thrilled our software has streamlined your HR initiatives. Please feel free to share any enhancements you would like to see with your dedicated specialist or with our team at feedback@paycomonline.com.

The customer service is very friendly and the company is very organized and customer focused.

I have had many customer service rep. changes in the the past 7 years. I would love to have a more stable customer service rep.

Lise, thank you for sharing your experience. It's a pleasure to provide your organization with the support you need to be successful. Thank you for the 5-star review!

The simplocity with paycom makes it easy for all ages

The simplicity of Paycom compared to its top competitors such as ADP

Brandon, our company's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We'd like to learn more about your review and how we can help. Please contact us at feedback@paycomonline.com, and a member of our team will reach out.

I like how everything is laid out in a very visually pleasing, user-friendly way. Navigating through the platform is easy.

I do not like that management is the only ones who can contact tech support, and that past files can not be accessed and edited/updated.

Thank you for the review! We are happy to hear you find our system user-friendly. We also appreciate your feedback and will share it with our team. We would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

We greatly appreciate the Paycom system and all that it has done for us that our previous systems were unable to achieve.

Time off management is different from ADP which we used before. Our employees are still confused.

Vanessa, we're happy to hear Paycom is supporting and fulfilling your organization's HR and payroll needs! Should you ever need additional assistance, please reach out to our team at feedback@paycomonline.com.

Paycom has all the same benefits that the big names like ADP have for a better price.

PTO accruals and usage is somewhat confusing.

Nathaniel, we're happy to hear how Paycom has been the better alternative for your organization! Thank you for the positive review!

I like the quality of the payroll functions better than ADP and Paychex hands down. Great Employee service

Reporting could be better, but outside that it's a great product especially if you have techy Employees.

Thank you for the review and feedback! We're happy to hear you're enjoying our software. Feel free to share any enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

At first, Paycom seems like a viable alternative. The support team was MUCH better than anything you'll get from ADP.

We had to abandon this because of differential shifts. Meaning we have a 3rd shift that starts at 10pm Sunday night and clocks out at 6am Monday morning. Paycom couldn't handle the date change and ended up reflecting as two work days.

We’re sorry to read that your organization left Paycom but are happy that we could provide you with superior support. We would like to learn more about your experience, please reach out to your dedicated client support team for further discussion. Your feedback is important to us as it drives our commitment to continuous improvement. We look forward to connecting with you.

Easy to use and great customer service. We are only good as our teacher and we had a great teacher named [SENSITIVE CONTENT] from Paycom.

The quality and features are great. It's difficult to think of anything negative about the product.

We're happy our software has helped your organization simplify your HR processes! Thank you for the 5-star review!

The system is fairly quick to be updated. They release new updates on a quarterly, if not monthly, basis. Way better than ADP.

Paycom can be a little behind the times on the updates and features you see in other HRIS products. The built-in ATS integration wasn't good for us.

Thank you for your review and feedback. We would like to encourage you to connect with your Paycom specialist regarding any questions you may have or regarding features you would like to see. We definitely would like to hear more from you!

I love having a dedicated person for my account. When I was with ADP, the customer service was really poor and always frustrating.

I would like the training library to be beefed up a bit.

Thank you for the review and feedback! We're glad you're enjoying our software and working with our team. Feel free to share any enhancements you would like to see with your dedicated specialist or with us at feedback@paycomonline.com.

I enjoyed using Paycom for the short time my company used it, before switching back to ADP. It was easy to use, navigate, and teach.

Some companies offer different types of discounts, and "coupons" with their service like ADP. I can get cheaper hotels, rental cars, discounts at restaurants all different types of perks.

We're delighted to hear that you enjoyed using our software, Ashley. Thank you for the 5-star review!

Paycom is definitely a better option than we had when we used ADP, more intuitive and much easier to navigate and much less manual processes.

Still a little clunky. I’m not a fan of the ATS they provide and would rather use something else.

We appreciate your review and feedback. We'd like to learn more about what you'd like to see from Paycom. Please reach out to your dedicated client support team, they will be happy to document your feedback!

There is so much to love about Paycom. The system is very easy to use, while being robust in the things that it can do! The reporting, the Time and Attendance integration, the data set/payroll creation is very easy as well! Gives both someone with a lot of payroll software knowledge, as well as a beginner, a great chance to succeed!

There is no con that I can think of right now...the system is great and works very well!

We strive to provide top-of-the-line software and service and are over the moon that this has been your experience! If you have feedback or ideas for enhancements, please don't hesitate to connect with your dedicated Specialist or our team at feedback@paycomonline.com. Thank you for choosing Paycom!

I like how user friendly the program is, I had transitioned from using ADP prior and it was so easy to learn! Simple & to the point.

Our specific account manager didn’t have the greatest communication but overall a good experience

The functions of Paycom mirror other HRIS solutions. We primarily use it for payroll as well as time and attendance, but we are expanding to incorporate other aspects of the platform. The distinguishing factor for Paycom versus other solutions I have used is their service. When I have a question, our dedicated Service Representative is extremely quick to respond (within an hour). If she is not the appropriate person to answer the question, she facilitates the introduction rather than simply telling me to call someone else.

I haven't had any negative experiences with this software. The platform operates similar to other platforms that I have used, including ADP and Paychex.

We are thrilled to be able to support you and your organization! Thank you for sharing your Paycom experience!

I loved how i could call their customer service line and get an agent within 1-2 minutes. I used to have to wait 40+ minutes with ADP.

They do not keep us compliant. When we need a new earning/deduction set up they ask us to fill out paperwork regarding how it should be taxed. I am not a tax expert and do not have that information. I hoped i could tell Paycom what i want and they would be able to set that up for us, but this is not the case.

We hold our product and service to a high standard, and we'd like to learn more about your review, Jessie. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch.

The time it took to convert from ADP to Paycom was good, but not high quality. Daily tech support was very good but levels above that began to go downhill.quickly.

Just about everything. Promises were made in the beginning and some of them were, literally, just lies. These empty promises were just completely ignored. Initial implementation was riddled with problems and very little support from tech side. Follow-up issues were addressed with "I promise to make sure everything is resolved". I heard this from a number of higher level people and never heard...

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Edwin, we’re sorry to read you are unhappy with your Paycom experience. Our goal is to be your valued and trusted partner and we would welcome the opporturnity to resolve any questions or concerns you may have. A member of our team will reach out to you to follow up.

I like how easy it is to find and verify my own employment/benefit/pay information, and the org chart has been super useful as a new employee at my current company.

It would be nice if you could hide sections that aren't relevant to you (i.e. time management as a salaried employee).

Thank you for the review! We are happy to hear you are enjoying our software. We also appreciate your feedback and will share it with our team. We would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

Ease of use, access to everything I normally need as priority placement on the menu, UI is pleasant experience.

N/A. Only using for less then 6 months, it's tough to say. The onboarding team within Paycom and our company made the transition from ADP more than easy.

Thank you for sharing your experience, Patrick! We are thrilled that you are enjoying our products! If you have any other thoughts to make this a 5-star experience, feel free to let us know at feedback@paycomonline.com.

The functionality, how user-friendly it is and the fact that it is cloud based. Their Customer Service is the best! One of the customer rep. was amazing during implementation!! She was available 24/7!

They only CON I see is perhaps they Need to work a bit on the Performance management system. Other than that, I don't see any cons.

As a small non profit new to using Paycom for payroll, this software is forgiving of mistakes and allows for corrections to be made. Technical support is a phone call away and is readily available to walk us through any questions we have.

Paycom offers so many services that are not utilized by our small non profit. The vast options available online took a little time to sift through but after a few cycles with great technical support, payroll takes very little time to run.

Thank you for the review! Please let us know if you need anything.

I like the ease in transitioning from client to employee as well as the ease of performance reviews. It also has many tools for reporting functions.

It wasn't the easiest to learn how to run reports by employee or seeing a year at a glance vs a month. It would be useful to have the ability to delete or hide unused fields so I could better go directly to what I need.

Thank you for the review and helpful feedback!

No pros were added to this review

No cons were added to this review

Thank you for taking the time to review Paycom and tell others about your experience! We take great pride in our seamless transition process and are glad you enjoy the attention to detail our specialists give each client. Welcome to the team!

Our employees like using AND as the business owner, I like the self-service nature of the software tools, especially timekeeping and punch edits.

On the administrator end, there needs to be more standardized reporting options. Also, from a user experience, too many click throughs are needed to accomplish a simple task or retrieve data. For example minimum of 4 click throughs just to retrieve an employee's contact info.

Thank you for the review! It's great to hear our software has streamlined your HR processes by making all your information available in one place. Feel free to share any enhancements you'd like to see with our team at feedback@paycomonline.com.