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Workforce Management Software

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Assembled logo

Assembled

4.8
(57)

Workforce Management Platform

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Modern workforce management platform built for rapidly scaling support teams.

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Formstack Platform logo

Formstack Platform

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Workflow automation platform

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Formstack is an all-in-one workflow automation platform that helps organizations streamline operations related to data capture, document generation, and eSignature collection. It provides a visual workflow builder with digital forms, documents, and signatures for creating solutions for tough workplace challenges without coding

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Resource Management logo

Resource Management

4.2
(66)

High-level project resource management tool for modern teams

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10,000ft's high-level project and resource management software helps modern teams make confident decisions about project planning, team capacity, budget forecasting, team utilization, and hiring needs in real time.

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TalentDesk.io logo

TalentDesk.io

4.2
(5)

Freelancer Management System for SMBs & Enterprises

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TalentDesk.io is a distributed workforce management solution enabling remote working. Software to manage, pay & collaborate with freelance & internal teams.

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Zoho Workerly logo

Zoho Workerly

4.6
(63)

Temporary staffing software for agencies

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Zoho Workerly's Workforce Management Software is here to manage the workforce proactively. Schedule or re-schedule jobs anytime as per temporary worker availability and let everyone be in the know. Also, have timely timesheets and invoices generated for closing all payments on-time.

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CEIPAL Workforce logo

CEIPAL Workforce

4.5
(134)

Cloud-based human capital management solution for SMBs

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CEIPAL's HR is a cloud-based human capital management solution which assists organizations in hiring, onboarding and administering their workforce

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Indeavor Solutions logo

Indeavor Solutions

4.5
(6)

Schedule, Engage, Manage - and leave complexities with us

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Indeavor's workforce management solution offers automated scheduling and absence management to complex, shift-based labor environments. Make better decisions with real-time employee and demand data, allowing you to staff adequately, control overtime, and manage leave; all while remaining compliant.

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Armada logo

Armada

5.0
(9)

Shift Scheduling Just Got a Whole Lot Easier

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Armada is end-to-end software that streamlines scheduling, time-tracking, payroll, invoicing, reporting, training, and more for shift-based jobs and workforces. It is a workforce management platform built to simplify scheduling, billing, payroll, vendor management, reporting, and more. It helps companies maximize productivity by staffing more jobs with better talent faster than ever before.

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Tugboat Software logo

Tugboat Software

5.0
(5)

Automated scheduling solution that integrates easily

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Streamline employee request, job bidding and overtime with a fully automated system.

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Employee Compliance Management logo

Employee Compliance Management

4.3
(3)

Cloud-based Employee Compliance Management Software

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Certemy is a cloud-based employee management software for ensuring workforce compliance. Key features include tracking, verifying, and managing credentials using one solution that integrates with existing systems. This software serves employers, certification boards, and licensing boards.

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YourRadar logo

YourRadar

4.5
(2)

Field management for commercial & residential services

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Streamline scheduling, dispatching, & invoicing; YourRadar is a comprehensive solution for commercial & residential service businesses.

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ClockShark logo

ClockShark

4.7
(1.8K)

GPS Time Tracking for Construction and Field Service

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ClockShark is the leading time tracking and scheduling software built for local construction, field service and franchises that want a simpler way to track mobile employee time, run payroll quickly and accurately, and understand job costs.

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Synchroteam logo

Synchroteam

4.5
(62)

Field service management software. Live support. Free trial.

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Workforce Management software. Features mobile workforce tracking, scheduling, dispatch, calendar, job management, invoicing and map. Live support.

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Deel logo

Deel

4.2
(78)

The all-in-one HR platform for global teams.

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Deel is the global payroll platform for managing your international workforce. Companies can hire anyone, anywhere, without worrying about local laws or complicated tax systems.

Generate and sign compliant legal documents right from the dashboard, with flexible options and easy amendments.

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TimeClock Plus logo

TimeClock Plus

4.4
(191)

Workforce management, time tracking and scheduling software

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More than Time & Attendance
While time and attendance remains at the heart of what we do, today’s TCP offers a broad range of capabilities, enhancements and integrations designed to deliver a comprehensive workforce management suite so your teams can work better.

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Rentman logo

Rentman

4.6
(108)

Resource management and planning for the AV & Event industry

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All-in-1 workforce management software. Create schedules and send out invites to your employees in a minute. Your team can self-report their availability, and you can always know who is free to work. Want to streamline your communication and eliminate manual scheduling tasks? Rentman is the answer.

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LightWork Time logo

LightWork Time

5.0
(2)

Time & Attendance for multiple locations & remote employees

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LightWork Time tracks employee time for companies with single or multiple locations and easily accommodates remote employees

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Connecteam logo

Connecteam

4.8
(282)

Enhance employee management with the only all-in-one app

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Save time & boost productivity with mobile-first custom checklists, forms, and reports in the Connecteam workforce app. Start for free!

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(713)

Customer Service & Field Service Management Solutions

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Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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UKG Pro logo

UKG Pro

4.2
(498)

HR, Payroll, Talent, and Workforce Management

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UKG Pro puts people at the center of your strategy to drive cultures of trust and belonging. From HR and payroll to talent and workforce management, our comprehensive HCM solution anticipates people’s needs beyond just work to drive better business outcomes and create great workplaces for all.

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BambooHR logo

BambooHR

4.6
(2.4K)

Everything works together in one platform.

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BambooHR helps to manage your workforce with the ability for employees to request time off, for you to approve time off, to set policies and generate reports.

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AgencyHR logo

AgencyHR

5.0
(1)

Time and attendance tracking software for insurance agencies

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AgencyHR is a cloud-based workforce management software, which helps insurance agencies manage time-off requests, monitor work hours, and onboard new hires. Features include notifications, overtime calculation, remote access, attendance tracking, and roster management.

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SHEQSY logo

SHEQSY

4.8
(12)

EHS management software

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SHEQSY protects employees with duress alarms, periodic check-ins, overtime alerts, and safety screens. From the dashboard, organizations can seamlessly monitor, manage and report on lone worker activities in real-time. SHEQSY can be deployed via the SHEQSY smartphone app and lone worker devices.

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Ingentis org.manager logo

Ingentis org.manager

4.7
(52)

People and Organizational Analytics

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A leading software solution for people and organizational analytics. It is already used by over 2,000 renowned corporations worldwide and ensures transparency and clarity by automatically and demand-oriented visualizing HR and organizational data from virtually any data source.

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symplr Workforce logo

symplr Workforce

3.9
(10)

Healthcare-specific workforce management solution

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Developed specifically for healthcare, our cloud-based solution, symplr Workforce, for timekeeping and scheduling, provides actionable data for more proactive staffing decisions, transforming patient care delivery.

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Here's what we'll cover:

Buyers Guide

Workforce Management

Punching a time card and submitting written requests for time off have become outdated processes. Workforce management software offers more efficient ways of working for both employees and managers.

If your business has shift workers, such as call centers and service businesses, a workforce management tool is essential. The software allocates resources by automating tasks such as employee scheduling and time tracking. It also helps reduce paperwork and streamline processes to ensure minimal chance for human error.

This guide will help you select the right workforce management tool for your business. Here is what we’ll cover:

What is workforce management software?

Workforce management software automates employee scheduling, employee attendance, and labor resource needs. This helps organizations optimize scheduling, reduce labor costs, and follow labor laws.

Go to our future of work resource page for an overview of workplace trends and what they mean for managing staff.

What are the benefits of workforce management software?

A workforce management solution cuts expenses by optimizing employee schedules and management processes. It also helps to minimize non-compliance risks:

  • Streamlined operations: Workforce management solutions provide a single and centralized platform. It tracks operational data and automates manual processes, reducing time spent inputting data. This helps you streamline employee scheduling, optimize employee productivity, and analyze the business.

  • Scheduling automation: By deploying workforce management solutions, you can automate workforce scheduling. This reduces the risk of under or over-staffing, which impacts productivity and labor costs. It also offers compliance tracking features that identify issues such as unnecessary overtime.

  • Improved time tracking: Workforce management tools offer time and attendance features. This helps to track and monitor the working hours and real-time location of each employee. It also can send alerts for work items that need their immediate attention. This also helps you provide accurate salary information to payroll.

Key questions to ask your workforce management vendor before you buy:

  • How is this workforce management tool going to benefit my business?

  • How will your workforce management tool add value to my human resources (HR) processes? Do you offer integration capabilities?

What are the typical features of workforce management software?

Before you choose workforce management software, you should understand which features are right for your business needs.

Here’s a list of some common features offered by workforce management software vendors:

  • Employee database: Store employee contact information, salary details, hire date, and job status in a database. This keeps your company records organized in a consistent way.

  • Employee scheduling: Assign employees based on predicted workload and resources needed to complete tasks. The software creates schedules based on business needs, required skills, and employee availability.

  • Labor forecasting: Predict future labor needs based on past and present data, trends, and organization goals.

  • Time and attendance management: Track and manage employee work hours. This improves payroll accuracy and identifies circumstances that lead to understaffing or overstaffing.

  • Absence and leave management: Allow employees to submit leave and absence requests for managers to approve or deny.

  • Succession management: Identify high-performing employees with the potential for promotion.

  • Reporting/analytics: Create and share insights and data visualizations. This helps identify potential improvements, such as cost-saving and workforce management practices.

  • Compliance tracking: Ensure compliance with employment laws and industry regulations.  This includes tracking training provisions, union agreements, necessary certifications, and absence requirements.

Key question to ask your workforce management platform before you buy:

  • What features do you offer with your workforce management platform?

  • Are there any special or extra features that you offer in your workforce management software?

What are the different types of workforce management software?

Workforce management includes several HR functions. For example, time and attendance tracking, labor scheduling, compliance monitoring, leave management, and task management.

Let’s dive into the types of workforce management software:

  • Integrated workforce management solutions: These aim to streamline most workforce management processes. They include a suite of solutions to help businesses manage a range of tasks, including integrated work scheduling, payroll applications, and absence tracking. Businesses using this type of workforce management solution tend to have a large number of employees. Integrated HR suites help bigger workforces to work with multiple HR applications in a single solution.

  • Best-of-breed workforce management tools: This type of solution is specifically for managing timekeeping. It's for large workforces and is easy to integrate with pre-existing HR management (HRMS) and payroll software. These are helpful for organizations that have an HR system, but need more efficient ways to track and manage employees’ schedules.

Key question to ask your workforce management tool vendor before you buy:

  • Do you offer a workforce management software suite that offers multiple components? Or a best-of-breed solution specialized for timekeeping?

  • How does your workforce management software price change if I opt for a full suite instead of just a timekeeping module?

What are the potential issues with workforce management software?

  • Integration issues should not be overlooked: One of the biggest pitfalls is thinking it's a solution to all workforce management problems. Some buyers think the system they choose will automate every aspect of workforce management, but that’s not always the case. Workforce management solutions aren't always an all-inclusive platform. It's important to identify specific product capabilities that will solve your business problems.

  • Overlapping functionality of similar solutions will leave you confused: Workforce management solutions are often confused with similar solutions such as time tracking software or time clock software. Although they seem to be closely related due to their functionality, they are not the same. Workforce management is more focused on scheduling, whereas time tracking software and time clock software are more for monitoring.

  • Multi-platform support: Modern practices and policies, such as BYOD (Bring Your Own Device), mean employees are using their personal laptops or smartphones to access centralized systems. If you're planning to allow this, you need to make sure the software offers multi-platform support. This means that no matter the hardware, employees have access.

Key questions to ask your workforce management vendor before you buy:

  • Does your workforce management tool integrate well with my existing HR tools?

  • Does your workforce management software offer all workforce management functionalities? Or is it a specialized tool?

  • Does your workforce management software support multiple platforms such as iOS and Android devices?

How do small and midsize businesses use workforce management software?

Workforce management systems are generally for organizations that employ high numbers of workers. However, the software is ideal for any business looking to streamline their management’s workload and provide more transparency to employees.

Small and midsize businesses (SMBs) often only consist of a handful of full-time employees. But when it comes to call centers, retail chains, and hospitality, even small and midsize businesses need to optimize their productivity.

Let’s look at an example of how SMBs are using workforce management solutions:

Contact centers can use call center workforce management software to optimize the productivity of their agents. They can achieve this by forecasting the volume of calls, messages, or emails transactions. They can then schedule the right number of contact center agents at the right time to handle the expected workload.


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